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Aloft Charlotte Uptown at the EpiCentre

Traveler (148)
360
Panoramas (23)
Room & Suite (91)

About

#95 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame, our Uptown Charlotte hotel at the EpiCentre offers an ideal setting.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Hotel links
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Hotel deals
773Reviews
3Q+A
100Room tips
Traveler rating
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Popular mentions
If you ever stay here be sure to ask for the quiet side of the hotel. The hotel is an exact cookie cutter of the Aloft concept, this hotel is showing its age a bit with wear and tear that hasn’t been repaired.
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Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentre
Responded 6 days ago
Hi Dave, Thank you for sharing your recent experience with us. Great tip regarding the quiet side of the hotel, as it is a very good option for our travelers who are light sleepers. I'm sorry to hear that you found our hotel to be showing it's age, we work hard to maintain our appearance for our guests and will share your feedback with our engineering team in order to improve. Thank you again, we hope to see you when your travels bring you back to Charlotte! Cory Fay General Manager
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I like the European style of this little Narriott-owned aloft brand hotel... and the location can’t be beat right in the middle of the epicenter. But it is just a futon basically that you are sleeping on... I like a firm mattress, but others may not like this style. Did not
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Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentre
Responded 6 days ago
Dear Traveler, Thank you for staying with us during your recent trip to Charlotte. I'm happy to hear that you like the Aloft style and enjoyed being in the center of everything. Thank you for sharing some of your frustrations during your time with us, we will work to improve in some of the areas you shared. We hope you come back and see us again soon! Cory Fay General Manager
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I called in to this location after I realized that I booked my reservation for the wrong date. I explained to the customer service representative Harley that I reserved my room for the wrong dates and that I needed to keep my original rates. Without hesitation she immediately
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Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentre
Responded 6 days ago
Dear Tennia W, Thank you for choosing our hotel recently. I'm happy to hear that Harley from our front desk team was able to assist you with updating your reservation so that you could enjoy a stay at our hotel. We are lucky to have her as a part of our front desk team, and I am glad you were able to experience her friendly attitude! We hope to see you again soon for another enjoyable stay. Thank you again! Cory Fay General Manager
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We checked in the hotel after leaving Carowinds. The elevators were very slow & one of them skipped floors. The bathrooms were not very clean. When my sister- in- law went to move a pillow there was blood on the comforter. We turned the bed back & their were pubic hairs on the
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Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentre
Responded 1 week ago
Dear lutashaw, Thank you for sharing your recent visit with us. I hope you enjoyed your time at Carowinds. I would like to apologize on behalf of our housekeeping team for the cleanliness of your room upon arrival. I understand the importance of a clean and well appointed room when traveling, and appreciate your concern when our team did not deliver. I am glad to hear that our front desk team was pleasant and helpful, but realize that it is difficult to recover from the experience you had. I hope you will consider giving us another opportunity for a much more pleasant stay with us in the future. Thank you again for your feedback. Cory Fay General Manager
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I checked in to the hotel room and it was disgusting. The sink was dirty, toilet seat had stains, and shower had stuff stuck on the wall. They couldn’t switch me to a new room, but when I called, they sent someone to come and clean up right away. The next morning the
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Response from CoryF331, General Manager at Aloft Charlotte Uptown at the EpiCentre
Responded 3 weeks ago
Dear 229jw, Thank you for choosing us for your recent trip to Charlotte. I would like to apologize on behalf of my team for the condition of your room upon arrival. While I am happy to hear that our team responded quickly, I understand the importance of a clean and well appointed room upon arrival and I am sorry that we did not deliver in this case. I hope you will give us another opportunity to provide you with a much more clean and comfortable stay in the future. Thank you again for sharing your feedback. Cory Fay General Manager
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PRICE RANGE
$127 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft charlotte uptown at the epicentre hotel charlottealoft the epicentre
LOCATION
United StatesNorth CarolinaCharlotteSecond Ward
NUMBER OF ROOMS
175
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