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Embassy Suites by Hilton Charlotte Uptown

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401 E M.L.K. Jr Blvd, Charlotte, NC 28202-2342
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$137
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Free cancellation until 12/25/20
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Traveler (203)
Room & Suite (63)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Charlotte Uptown
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 208 hotels in Charlotte
Location
Cleanliness
Service
Value
Travelers' Choice
The Embassy Suites by Hilton Charlotte Uptown hotel is located across from the Charlotte Convention Center and the NASCAR Hall of Fame. Just a short walk to Bank of America, Wells Fargo, Spectrum Center and Bank of America Stadium, our sleek and modern hotel is also easily accessible to EpiCentre shops, restaurants and nightlife, and the Lynx Light Rail, allowing quick movement around Charlotte. Feel at home in a stylish suite with an open living area, kitchenette and modern amenities like complimentary WiFi, a 42-inch HDTV and ergonomic workspace. For guests looking for an upgraded experience, we offer suites with daily amenity delivery, premium views, and terraces. For an opulent experience, on the 10th floor, we offer a suite that includes an in-suite bar, large seating area, dining area and incredible views of Uptown Charlotte. Start your morning with our free made-to-order breakfast before a day of work or sightseeing.
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Room & Suite (63)63
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
575Reviews14Q+A39Room tips
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Popular mentions
Patrick S wrote a review Nov 2020
9 contributions
The hotel is located at a convenient location uptown and next to the Lynx train that takes you all over the city. Sadly, breakfast was closed due to Covid, which is Embassy's staple but they're several good breakfast eateries walking distance. Hit up Red Eye Diner, Famous Toastery, Midnight Diner or Biscuit Maple Company just to name a few. The hotel does offer continental refreshments for breakfast which is something. The manager Caprica was heaven sent and really enhanced our stay.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Concord Hospitality, Owner at Embassy Suites by Hilton Charlotte Uptown
Responded 1 week ago
Dear Patrick S, I'm thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It's wonderful to know you enjoyed our location & service. We will continue to adjust our food & beverage in accordance with current safety recommendations as we move through the pandemic. We appreciate your recommendation, but of course, the highest form of praise would be your return! Best, Mike Masri General Manager
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Teddy D wrote a review Oct 2020
7 contributions7 helpful votes
Hotel's Favorite
Mazi Bowen was awesome. Love him he was making sure we got where we need to be. The hotel has great staff and we will come back. Mazi could not be a better person. We see. Him on Five occasions and he bent over backing to make sure we took all the right raids and we ate at all the great places.
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Date of stay: October 2020Trip type: Traveled on business
1 Helpful vote
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Response from Concord Hospitality, Owner at Embassy Suites by Hilton Charlotte Uptown
Responded Oct 26, 2020
Dear Teddy D, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our accommodating service. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Mike Masri General Manager
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Michael F wrote a review Nov 2020
Gainesville, Florida154 contributions21 helpful votes
i would have preferred to send this directly to management but it's impossible to find any email contact information for the hotel anywhere online. i have stayed at this property 2-3 times a year for the past few years. normally love it...great location, awesome size rooms with nice furnishings, front desk staff are helpful, and you can normally catch a competitive price online. parking attendants are great but the overnight fee is one of the highest uptown. i recently took my family to CLT and had two suites for the weekend. was sad that Covid closed both the bar and the hot breakfast which is one of the best in town. both of those amenities are reasons to stay there. this trip, i found the condition of the hotel has suffered in the past nine months or so. i'm attaching photos. a wall corner strip in the hallway was off and laying on the floor all weekend. the wallpaper in the bathroom was discolored, possibly from bleach or another cleaning agent that was allowed to drip. but the one that really almost had me pack up and leave immediately was looking up at the light fixtures and seeing the most disgusting brown stains. i honestly couldn't figure out what it was or how it got there which is even worse. really sad to have had this experience in one of my favorite places to visit. i hope it gets back to normal soon.
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Date of stay: October 2020
Rooms
Location
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Response from Concord Hospitality, Owner at Embassy Suites by Hilton Charlotte Uptown
Responded 3 weeks ago
Dear Mike Farley, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from past visits. The details definitely do make a trip and we regret we missed the mark. We will continue to adjust our amenities in accordance with current safety recommendations as we move through the pandemic. We appreciate your patronage and hope to serve you better on a return visit. Sincerely, Mike Masri General Manager ES-CharlotteUT@concordhotels.com
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John wrote a review Nov 2020
1 contribution
Overall great service. Wonderful person and a true professional Mazi Bowen give me information about what’s around the hotel and what is good to eat around Charlotte. He was truly helpful with my bag and made me feel very welcome
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Date of stay: October 2020Trip type: Traveled with family
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Response from Concord Hospitality, Owner at Embassy Suites by Hilton Charlotte Uptown
Responded 4 weeks ago
Dear Jarrett65, It is wonderful to hear that you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I will be sure to share your kind remarks with Mazi. On behalf of the entire staff, thank you for choosing our hotel and please come see us again in the future. Best, Mike Masri General Manager
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brandikierra wrote a review Nov 2020
1 contribution
This is by far my favorite hotel! So beautiful, always clean. We all felt safe during COVID. Our maintenance man / valet driver Durant was amazing!! He was so nice and funny too! Will definitely be staying at this property whenever they have team member rates available lol.
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Date of stay: October 2020
Value
Service
Sleep Quality
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Response from Concord Hospitality, Owner at Embassy Suites by Hilton Charlotte Uptown
Responded 4 weeks ago
Dear brandikierra, We are thrilled to have exceeded your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Mike Masri General Manager
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PRICE RANGE
$172 - $296 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaCharlotteSecond Ward
NUMBER OF ROOMS
250
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Frequently Asked Questions about Embassy Suites by Hilton Charlotte Uptown
Which popular attractions are close to Embassy Suites by Hilton Charlotte Uptown?
Nearby attractions include NASCAR Hall of Fame (0.06 miles), Wells Fargo Museum (0.3 miles), and Howl at the Moon Charlotte (0.3 miles).
What are some of the property amenities at Embassy Suites by Hilton Charlotte Uptown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Charlotte Uptown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Suites by Hilton Charlotte Uptown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Charlotte Uptown?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Charlotte Uptown?
Conveniently located restaurants include Amelie's, Fleming's Prime Steakhouse & Wine Bar, and Mimosa Grill.
Are there opportunities to exercise at Embassy Suites by Hilton Charlotte Uptown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Embassy Suites by Hilton Charlotte Uptown located near the city center?
Yes, it is 0.4 miles away from the center of Charlotte.
Are any cleaning services offered at Embassy Suites by Hilton Charlotte Uptown?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Charlotte Uptown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Charlotte Uptown?
Many travelers enjoy visiting Historic Rosedale (3.1 miles), St Peter's Episcopal Church (0.6 miles), and Mecklenburg County Vietnam Veterans Memorial (0.6 miles).