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Hyatt Place Charlotte/Arrowood

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#13 of 175 Hotels in Charlotte
Certificate of Excellence
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Hyatt Place Charlotte\/Arrowood
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561 Reviews from our TripAdvisor Community

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Showing 555: English reviews
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Raleigh, NC
Reviewed 4 days ago NEW

So we are Hyatt Place and Hyatt House fans and are Platinum level Gold Passport members. But this particular facility was not so great for us. Upon checkin, we were sent to a room immediately across from the elevator. Why? I don't know. The hotel wasn't busy. When asked to change, they put us directly across from a noisy ice...

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Helpful?
Thank mooth
Fayetteville, North Carolina
Reviewed 1 week ago

Stay was beyond amazing. Great price for the size of the room amenities and overall cleanliness of room. Bed was super comfortable will definitely stay again caught uber to hornets game jack in the box right across the street nice little weekend getaway

Review collected in partnership with Hyatt Hotels
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Thank Robert B
Atlanta, Georgia
Reviewed 2 weeks ago

The customer service at this Hyatt Place was outstanding! Andrew in group sales was so accommodating and took care of every detail. The staff on site over the weekend was well informed and continued to execute those details. I would stay again in a heart beat.

Review collected in partnership with Hyatt Hotels
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Thank Jacqueline D
Marietta, Georgia, United States
Reviewed 2 weeks ago

We had a great experience at the Hyatt Place. The staff was very friendly and extremely accommodating to us. We were there for soccer and had early games, they went out of their way to make sure breakfast was available to us earlier than they typically open. Great customer service in my opinion. The rooms were very clean and spacious....

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Thank Paige O
Charleston, South Carolina
Reviewed 2 weeks ago

Awesome location would stay again no doubt very respectful and never had any issues with the staff or noise but we did have to switch rooms a few times because of a few things but over all great place and location

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Helpful?
Thank leong611
Senoia, Georgia
Reviewed 2 weeks ago

We enjoyed the hotel. Breakfast could have been more appetizing but everything else was wonderful. The room and staff very wonderful. Everything was very clean. Room were spacey and comfortable. Would definitely stay there again.

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Helpful?
Thank richardfA6997JV
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Wahoo richardfA6997JV!! Thank you so much for taking the time to review our hotel. We work hard to provide an experience to all of our guest. I am so glad we were able to knock it out of the park for you. The rooms are huge and i love it. We can not wait to host you again! Best regards,...

columbia, United States
Reviewed 2 weeks ago

This was my 2nd stay for a 3 day work conference and I was extremely satisfied with my stay. The rooms are always spotless and the breakfast buffet is excellent. Two employees remembered me from my previous stay (which was probably 6 months ago) and I was blown away. Everyone had excellent customer service, and the manager went above and...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank valeriegJ4473EC
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Super valeriegJ4473EC, Wahoo! thank you so much for sharing your experience about our hotel. I love being able to tell my team that they made a loyal member feel special. I am so glad we wow'd you. You are so right...those cookies are insanely good. Thank you for recommending us and for being loyal to us and the brand. Come...

Akron, New York
Reviewed 2 weeks ago

Clean, comfortable rooms with a nice sitting area for entertaining. a Full breakfast offered each morning that included eggs, sausage, cereals, fruit, yogurt, variety of breads and spreads, juices, and coffee! All staff were very polite! Would definitely stay here again!

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Helpful?
Thank 520mbf
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Fantastic 520mbf! I appreciate you taking the time to review our hotel. I love our breakfast. I am glad Hyatt allows us to change it up to accommodate our guest. The team are amazing. I love how we work together to provide an experience for all of our guest. I am so glad that we were able to exceed your...

Greensboro, North Carolina
Reviewed 3 weeks ago

No soap (except for the used soap left behind by a precious occupant), no toilet paper, sink cracked, headboard dirty, carpet in room torn. Staff friendly but completely unconcerned about condition of room.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank pamelaf92
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Thank you Pamelaf92, Thank you so much for taking the time to review our hotel. I appreciate all comments because my goal is to provide exceptional service to all. I am sorry that we were not able to achieve this during your stay. Please reach out to me directly so we can discuss. I hope to host you again. I...

Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

A couple friends and I stayed here this past weekend for a fun night with just us girls. The double bed room was so spacious that we did not feel on top of each other even with all of our bags, food, and extras. The pull out sofa allowed us each to be able to stretch out and have our...

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Helpful?
Thank Shantá H
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Super Shanta H! We love to be your go-to hotel for celebrating occasions! Thank you again for taking the time to review our hotel. I am glad that you were able to enjoy our spacious rooms! My housekeeping team is committed to providing fresh, clean rooms. Lastly, i am glad that we exceeded your expectation for customer service! Keep coming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated, Hyatt Place combines style and innovation to create a completely new hotel experience. An experience that offers an array of services and features designed to meet the evolving needs of today's traveler.DescriptionHyatt Place Charlotte/Arrowood is conveniently located near Westinghouse Boulevard, where most of Charlotte's major businesses have their offices. The hotel is located only 5 miiles from Carowinds Theme Park.General InformationHyatt Place is designed for the 24/7 lifestyle of a multi-tasker, perfectly blending style and comfort. Guests can enjoy a fresh bite to eat at anytime of the day off the menu in the Gallery, start their day with the all-new complimentary a.M. Kitchen Skillet™, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, is available daily in our Guest Kitchen, and stay connected through free wi-fi and 42 inch tvs in all guestrooms. At Hyatt Place guests discover everything they need for a refreshingly seamless stay. ... more   less 

Additional Information about Hyatt Place Charlotte/Arrowood

Address: 7900 Forest Point Boulevard, Charlotte, NC 28273
Location: United States > North Carolina > Charlotte
Price Range: $97 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte/Arrowood 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hotel Style:
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Charlotte/Arrowood staff and other travelers.
4 questions
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Questions? Get answers from Hyatt Place Charlotte/Arrowood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not across from the ice maker. It's very noisy!”
 of 5 bubbles mooth, 4 days ago | Read review
“Due to breakfast preparation noise, avoid the first floor rooms near the kitchen, unless you plan to arise very early.”
 of 5 bubbles Jer620, Dec 13, 2016 | Read review
“Good rooms”
 of 5 bubbles , Dec 10, 2016 | Read review
“we were in 625 very quite”
 of 5 bubbles tk1410, Nov 17, 2016 | Read review
“I would stay away from the ends where the stairs and ice machines are. They are noisy.”
 of 5 bubbles 836MarkT, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question