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Candlewood Suites - Charlotte University

Traveler (40)
Room & Suite (62)
Dining (3)

About

#101 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Charlotte-University Hotel is an ideal choice for both business and leisure travelers. We are an all suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the CD/DVD/VCR player. Borrow your favorites from our free video and CD library. Work out in our fitness center or visit our Candlewood Cupboard, our on-site convenient store. You can purchase meals, snacks and sundry items at value prices. We offer complimentary washers and dryers in our on-site laundry facilities. Earn Priority Club Rewards Points for each qualifying stay. Pets Are Welcome with a fee of $50 for the first night, $10 for each additional night, not to exceed $150 per month. Current shot documentation is required. A pet policy must be signed at check in. Housekeeping is provided every 7 days. The Front Desk is open from 7am-11pm with staff available 24 hours a day. The Candlewood Suites is located just 3 miles from I-85 in a quiet area. We are conveniently close to UNCC, The Charlotte Motor Speedway, Research Park, Wells Fargo CIC, Concord Mills Mall, Verizon Wireless Amphitheater, The NASCAR Hall of Fame, Bobcats Arena, and the Bank of America Panthers Stadium.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free parking
Business Center with Internet Access
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Microwave
Kitchenette
Non-smoking rooms
Suites
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HOTEL CLASS
HOTEL STYLE
Family
Quiet
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194Reviews
9Q+A
30Room tips
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Popular mentions
It was off the beaten path. We each got a free bottle of water at check-in. The staff was friendly. We liked amenities in the room. We would have bought food and cooked in the room if we were staying longer.
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My stay here, for the most part, was just ok. I found the bed to be comfortable, with plenty of space in the room. The room was pretty clean and everything seemed to be in good state of condition. The room had a kitchenette with fridge, microwave, dishwasher, sink and hob. TV,
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University
Responded Mar 12, 2019
Hi worldoyster31, Thank you for your stay and for taking the time to share your recent experience with us. I'm glad to read that you appreciated our beds, cleanliness, and room amenities. I am sorry to read the issues you had with the internet connectivity, garbage disposal area, and the noise challenges your experience from the hallways. We always aim to provide an exceptional stay for all of our guests that is why I regret to see that you did not have a great experience. I have forwarded your concern to our management team for improvements. Thank you for being our guest and hope to get another chance to give you a more pleasurable stay should you be in the area again. Best, Christian C. Case Manager IHGService
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We stayed here for one night for an event for my son at UNC Charlotte. It happened to be Valentine's Day and the NBA All Star Weekend. I had to settle for a room with a Queen sized bed and the sofa bed for my son. The sofa bed was highly uncomfortable. Our room smelled terribly
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University
Responded Mar 3, 2019
Hi Gnataly, I am delighted to read your comments regarding your stay with us. Glad to hear that we were able to meet your expectations for our area of cleanliness. Sad to learn that your stay was not a complete success because you find the sofa bed uncomfortable and worst is your room smelled of cigarette smoke. I our team will look into the details of your concern and address it accordingly. Despite the inconveniences, we hope that you can give us another opportunity to host your stay again. Many Thanks, Ronald R. Case Manager IHGService
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Hotel was ok, we were able to check in early at no charge which was nice. Room was for the most part clean except for the lamp shades had stains all over and a musty smell coming from the AC. Staff upon checking in was very nice and helpful but the night shift were a little rude
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University
Responded Oct 12, 2018
Hi willis33000, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased you liked the cleanliness of your room. On the other hand, I'm sorry you were not satisfied with the condition of your room's furniture and the unusual smell coming from your air-conditioner. I'm also sorry for the lack of service provided by some of our staff and the issues you had with your bill, but then was rectified. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Thank you for staying and we hope you give us another chance to make your stay as best as it can be. Sincerely, Anthony M Case Manager IHGService
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Comfortable and clean hotel with the nicest employees!! Can't beat the price. It's situated in a safe and really pretty area. Beds and pillows were comfy also. Very quiet considering it looked busy every day. Close to Lowes, Target, Food Lion. Met my needs for a week. Free
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PRICE RANGE
$85 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - charlotte university hotel charlottecandlewood charlottecharlotte candlewood suites
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
122
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