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Candlewood Suites - Charlotte University

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Candlewood Suites - Charlotte University
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147 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel was in a bad location and was dirty. The walls and doors were filthy and looked like they have not been wiped down in years. We booked it through hotwire and it says on the hotwire site (along with all other travel sites) that they have tempurpedic beds. They DO NOT have tempurpedic beds. The manager was unwilling... More 

Helpful?
1 Thank sales680
roswell, ga
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay here several times, Impressed by friendliness and responsiveness of staff and overall value of this property. Convenient location near UNC is right off Harris near Tryon, but there is no big sign outside so suggest using a maps app to find it. Staff is friendly and always greets me with a smile. Free popcorn in room and... More 

Helpful?
Thank stinger99
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 22, 2016 via mobile

We have spent two weeks on vacation and this was the first hotel that was well under one hundred dollars. The water pressure was great. They had extra ammenities like laundry and a kitchenette. The appliances were dated but the rest of the room was updated. The water pressure was awesome in the shower.

Helpful?
Thank Deanna M
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear Deanna M, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our water pressure. On the other hand, we would like to apologize for not living up to your expectations regarding our appliances. Reviews like yours are very valuable as they enable us to target areas... More 

Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 1, 2016

I've stayed her a few times and it is just average. Clean and comfortable place to spend the night but I don't think I'll go back. You don't even get a complimentary grab and go breakfast. Grab and go was bad enough but now you have to pay for it on the "honor system". Ridiculous. I am officially dishonorable because... More 

Helpful?
Thank itravelnc
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear itravelnc, Thank you for staying with us and for taking the time to write a review. We are glad you found our hotel clean and comfortable. On the other hand, please accept our sincere apologies for not living up to your expectations, particularly with not having complimentary breakfast, and for not creating a memorable stay for you. We appreciate... More 

Knoxville, Tennessee
1 review
4 of 5 stars Reviewed June 10, 2016

We've stayed here several times when we're in town for the AutoFair at Charlotte Motor Speedway. The staff is always friendly and helpful. The rooms are always clean and comfortable. The location is good because you're close to the interstate, but still not on top of everything. The only bad thing is getting in and out of the hotel because... More 

Helpful?
Thank BB_UB06
Concord, New Hampshire
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 7, 2016

We booked this room to attend a wedding in the area. We knew that it was a long term hotel, where you might stay for a week or more, but we liked the idea of a little kitchenette. Unfortunately these hotels often lack things that you might expect in other hotels, such as a pool, or an ice machine, or... More 

Helpful?
Thank Robert_Camper
Manning, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 6, 2016

This is a corp hotel, and was the dirtiest I have been in. They checked me out while I was still occupying my room, . All my personal items were still in the room of a 6 week stay . items were missing

Helpful?
Thank ROBERT L
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear ROBERT L, Thank you very much for your recent stay with us. We are deeply sorry to hear about your experience. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to address your concerns so we... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 2, 2016

The hotel seems nice, as do the rooms - initially, my expectations were exceeded, and I am one of the pickiest people, especially when it comes to public places such as a hotel. The furniture was streamlined and nice - updated, EXCEPT the fridge and stove...it was like, they looked at their budget and decided to cut funds for the... More 

Helpful?
Thank Ashley H
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear Ashley H, Thank you very much for sharing a detailed review about your stay at our hotel. While we are pleased to read about your wonderful comments about the bathroom cleanliness, we regret to see that certain aspects of your stay were not at par. Please accept our apologies for the inconvenience you had, especially with the staff service... More 

Charleston, West Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016

Stayed here for DMB concert at PNC Music Pavilion. Location was very convenient to the venue (~5 minutes) and close to several restaurants. Can't say anything negative about the hotel. Check-in was quick and the staff was very friendly. Room was very spacious and clean. Full kitchen, desk and TV was very modern. They also have a large selection of... More 

Helpful?
Thank Brian C
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 31, 2016 via mobile

I have had workers stay here numerous times and the enjoy it. Very quiet,clean and one of the best prices in town. You want be disappointed. It is a little hard to find but is close to everything. Restaurants and the speedway.

Helpful?
1 Thank PTBTrav
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Charlotte-University Hotel is an ideal choice for both business and leisure travelers. We are an all suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the CD/DVD/VCR player. Borrow your favorites from our free video and CD library. Work out in our fitness center or visit our Candlewood Cupboard, our on-site convenient store. You can purchase meals, snacks and sundry items at value prices. We offer complimentary washers and dryers in our on-site laundry facilities. Earn Priority Club Rewards Points for each qualifying stay. Pets Are Welcome with a fee of $50 for the first night, $10 for each additional night, not to exceed $150 per month. Current shot documentation is required. A pet policy must be signed at check in. Housekeeping is provided every 7 days. The Front Desk is open from 7am-11pm with staff available 24 hours a day. The Candlewood Suites is located just 3 miles from I-85 in a quiet area. We are conveniently close to UNCC, The Charlotte Motor Speedway, Research Park, Wells Fargo CIC, Concord Mills Mall, Verizon Wireless Amphitheater, The NASCAR Hall of Fame, Bobcats Arena, and the Bank of America Panthers Stadium. ... more   less 

Additional Information about Candlewood Suites - Charlotte University

Address: 8812 University East Dr, Charlotte, NC 28213-4169
Location: United States > North Carolina > Charlotte
Price Range: $81 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Charlotte University 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites - Charlotte University Hotel Charlotte
Candlewood Charlotte
Charlotte Candlewood Suites
Hotel Style:
#2 Best Value Hotel in Charlotte
#47 Family Hotel in Charlotte
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