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Candlewood Suites - Charlotte University

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Candlewood Suites - Charlotte University
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160 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Reviewed 1 week ago via mobile

It was a comfortable stay But did have dirty towels in the bathroom and the tub wasn't clean well. Very reasonably priced. Comfortable bed. It's near a very good seafood restaurant and pizza joint. Staff was friendly and helpful.

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Helpful?
Thank Reeshenah A
Virginia Beach, Virginia
Reviewed 2 weeks ago

Upon checking in I had no bath towels in my room, the next day I noticed my pillow on my sofa was all tore up (it belongs in the trash). I then went to throw something away under the bathroom sink and there was a empty toothpaste box under the sink and the trash was full of garbage and used...

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Helpful?
Thank brianecan2n
Denver, Colorado
Reviewed December 7, 2016

I spent a night here, and the bathroom smelled like pure smoke. I didn't want to even take a shower there. In the morning I told the desk guy, and he just oh sorry. Also the hotel was pretty beat up with damaged furniture and walls.

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Helpful?
Thank AbrahamIV
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear AbrahamIV, First of all let me thank you for taking the time to write your review. Your comments are highly valuable to us and will assist us in our continuous efforts to meet complete guest's satisfaction. However, I regret if your stay was not a complete satisfactory due to the inconvenience the smell of smoke in the bathroom may...

Daegu, South Korea
Reviewed November 29, 2016 via mobile

The hotel it self was great clean, modern, great staff. Only thing that is keeping me from giving 5 stars is the noise from the street near the hotel. I stayed on a Friday night and there was drag racers next to the hotel from around 11pm-2am I was unable to sleep from the loud noise of tires burning out...

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Helpful?
Thank travelingdragon2015
pa
Reviewed November 21, 2016 via mobile

The staff was very helpful and friendly. We were in town for a twelve day business trip. We have stayed at Candlewood Suites in the past. We do like the extra space, even in a standard queen room, the kitchenette with a full fridge and freezer. This is a pet friendly hotel so there are no rooms that pets don't...

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Helpful?
Thank phoebendan
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear phoebendan Thank you for your review regarding your recent stay at Candlewood Suites Charlotte University, NC. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind...

Reviewed November 12, 2016 via mobile

If you're looking for a decent place to stay a couple of days on the cheap, this is a great option. The kitchen suite lets you cut costs from eating out, and the room I was in was clean and comfortable. The area around the hotel is fairly quiet, and all the staff I spoke to were friendly and accommodating....

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Thank Alex S
Reviewed November 11, 2016

I got this room at a very good discount through my AAA of the Carolinas card. If you have one try that. It was cheaper than what i found on Hotels.com. This is an extended stay hotel so the room had a full kitchen and cooking utensils as well as a large work area if you need space. Room was...

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Thank David D
Orlando, Florida
Reviewed November 4, 2016

This was our first stay at Candlewood Suites and we will look for these properties on all of our future travels. The room was spacious and quiet, the beds and linens were comfortable, and the kitchen was well equipped with everything needed to fix anything from a warm up to a full meal, including cutlery. Even though no breakfast was...

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Thank OrlandoVicky
Reviewed November 2, 2016

I've always been leery of these hotels due to the lack of amenities. Even though lacking breakfast & maid service, the room was very well equipped with kitchen appliances & & cutlery to prepare my own meals in my room. Shamica was a very friendly front desk clerk making me feel welcome! Pantry had plenty to offer without making a...

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Helpful?
Thank David B
Reviewed November 1, 2016

From the moment we arrived we loved it here! The front desk people were always very nice and helpful, even with impossible requests. Our room was very spacious and included a desk big enough for me to do school work, a kitchenette and huge bathroom. We are booking again for sure!

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Helpful?
Thank Sandra S
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Charlotte-University Hotel is an ideal choice for both business and leisure travelers. We are an all suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the CD/DVD/VCR player. Borrow your favorites from our free video and CD library. Work out in our fitness center or visit our Candlewood Cupboard, our on-site convenient store. You can purchase meals, snacks and sundry items at value prices. We offer complimentary washers and dryers in our on-site laundry facilities. Earn Priority Club Rewards Points for each qualifying stay. Pets Are Welcome with a fee of $50 for the first night, $10 for each additional night, not to exceed $150 per month. Current shot documentation is required. A pet policy must be signed at check in. Housekeeping is provided every 7 days. The Front Desk is open from 7am-11pm with staff available 24 hours a day. The Candlewood Suites is located just 3 miles from I-85 in a quiet area. We are conveniently close to UNCC, The Charlotte Motor Speedway, Research Park, Wells Fargo CIC, Concord Mills Mall, Verizon Wireless Amphitheater, The NASCAR Hall of Fame, Bobcats Arena, and the Bank of America Panthers Stadium. ... more   less 

Additional Information about Candlewood Suites - Charlotte University

Address: 8812 University East Dr, Charlotte, NC 28213-4169
Location: United States > North Carolina > Charlotte
Price Range: $72 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Charlotte University 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites - Charlotte University Hotel Charlotte
Candlewood Charlotte
Charlotte Candlewood Suites
Hotel Style:
#3 Best Value Hotel in Charlotte
#47 Family Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites - Charlotte University staff and other travelers.
3 questions
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United States
over a year ago

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Questions? Get answers from Candlewood Suites - Charlotte University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an end room on the main floor.”
 of 5 bubbles OrlandoVicky, Nov 4, 2016 | Read review
“Rooms on back seem to be quiet.”
 of 5 bubbles Robert_Camper, Jun 7, 2016 | Read review
“If you are going to stay here and you don't have a pet, MAKE SURE they do not put you in a pet room; request a non-pet room.”
 of 5 bubbles R2675EVashleyh, Jun 2, 2016 | Read review
“Get upper floors and park in well lit areas!”
 of 5 bubbles dazeja, Jan 7, 2016 | Read review
“Rooms on the 3rd floor are quieter, however most rooms on this property have been quiet for us.”
 of 5 bubbles williamgc2013, Jul 16, 2015 | Read review
5 of 5
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