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Comfort Inn Executive Park

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Comfort Inn Executive Park
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Garretson, South Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

unsafe. police came to the 3rd floor before 10 for some illegal activity. I would not call it a safe motel was not clean. Do not walk at night I would say. One of the couples got an uncleaned room. one of the couples had a bed with a big"dent" in the mattress lots of construction workers using this the... More 

Helpful?
Thank MARIE n
ComfortInnExecPark, Property Coordinator at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate guest feedback and will look into your concerns immediately, if the staff has not already done so. Again, we appreciate you bringing this to our attention and we will use these comments to improve for future guests. Virginia Ortiz Property Coordinator More 

Richmond, Virginia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I am actually writing this review from the room because I am lying here in bed unable to sleep due to the rattling noise and nauseating smell emanating from the air conditioner. The smell is a mixture of mustiness and smoke and I can't tell which is winning the battle - I think it is a draw. What I can... More 

Helpful?
1 Thank RVAlawman
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

NEVER EVER STAY HERE!!! NEVER!!! In my 45 years of business travel, this is the worst experience I've ever encountered. I filed a complaint today, 9/3/2016 at 11.50am. Here's my list of issues: (1) foul smells in elevator and 3rd floor hallway, (2) cigarette butts smashed into carpet by elevator, (3) top hinge to my room (316) broken (all screws... More 

Helpful?
3 Thank Byron D
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation starting in September and retraining the staff. We appreciate your feedback and will use... More 

Maine
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad nights stay. They are located down and behind other hotels in the area. Hotel is dated but it's clean. Could use some attention as things are getting run down. A lot of construction workers seem to stay in the hotel and get a bit noisy from time to time, but quiet after around 10 PM. Beds were... More 

Helpful?
Thank John K
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation starting in September. We appreciate your feedback and will use your comments as a... More 

Warren, Ohio
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 5 weeks ago

American Airlines sent us here due to a flight issue. We arrived and were asked when our flight left in the morning so we could be first on the the list for the shuttle. We told the check in the time, she even helped print the boarding passes. Ultimately, we were NOT placed on the list, and the Manager would... More 

Helpful?
3 Thank NikiFrenchko
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation starting in September. We appreciate your feedback and will use your comments as a... More 

Salem, Virginia
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed August 22, 2016 via mobile

This is by far the worst hotel I have stayed in for the last ten years. The room smelled of mold, wall outlets had exposed wiring with no covers, the tub was cracked, the toilet paper was 3' away from toilet. I could go on and on. I am a Comfort Inn loyalty member. When I called the 80 0... More 

Helpful?
2 Thank vaart
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation starting in September. We appreciate your feedback and will use your comments as a... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 20, 2016 via mobile

From the moment you come in the rave about how this hotel is non-smoking a what they don't tell you is that for years and years this had to have been a smoking hotel. The moment you step Off of the elevator you get hit in the face with this intense, heavy, thick smell of cigarette smoke. Once you get... More 

Helpful?
2 Thank Jeremy L
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus... More 

Level Contributor
11 reviews
3 of 5 stars Reviewed August 18, 2016

Given all of the terrible reviews I was somewhat worried when I checked in. However, I stayed 3 nights and everything was absolutely fine. The room is your basic budget room, but it was clean -- clean sheets, clean bathrooms, dusted surfaces, clean refrigerator, functioning a/c, etc. The queen bed was comfortable and the pillows were EXCELLENT -- and I'm... More 

Helpful?
Thank Sandy D
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. We appreciate your feedback and will use your comments to focus our efforts during our upcoming renovation. We hope that you will stay with us again in the future so that we can personally share those improvements with you. More 

Sunnyvale, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2016

Was booked by American Airline into that place due to a canceled connection. Was told to wait for shuttle in the shuttle area. After 30 minutes of now shuttle - took Uber (waited for it 20 minutes instead of promised 5 due to the traffic). It's about 10 miles / 15 minutes ride without traffic. Asked about no shuttle at... More 

Helpful?
2 Thank ravd
ComfortInnExecPark, Director of Sales at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to complete a review for our property. This hotel was recently purchased by new owners and is also under new management. We will be working hard in the coming months to make improvements including a full top to bottom renovation. We appreciate your feedback and will use your comments as a way to focus... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2016 via mobile

I usually do not leave reviews but I had to for this hotel. It was awful. Toilet didn't flush. Mold all over the bathroom. Just dirty. I felt like the ice machine was gonna have a random roach fall out of it. I called to ask for pillows. They didn't have any extras. Really? At a hotel no pillows. Okay... More 

Helpful?
2 Thank Danielle B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn Executive Park

Address: 5822 Westpark Dr, Charlotte, NC 28217-3556
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range: $71 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Executive Park 2*
Number of rooms: 140
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Also Known As:
Comfort Inn Executive Park Hotel Charlotte
Charlotte Comfort Inn
Comfort Inn Charlotte
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