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Comfort Inn Executive Park

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5822 Westpark Dr., Charlotte, NC 28217
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Comfort Inn Executive Park
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135 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Our flight was cancelled in the middle of the night so the airline put us up here. It was labeled a "Non Smoking" room but stunk of smoke. It was dirty with trash on the floor. The tub/ shower was cracked and looked like a hazard. The staff was very friendly and this was better than the airport floor, but... More 

Helpful?
Thank Lieslsmiles
Winston Salem, North Carolina
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for one night before a surgical procedure so we weren't looking for fancy, so much as comfortable. Since our bar was set pretty low for this trip, we weren't disappointed. Had we been staying longer, I likely would have wanted something a little more updated. The staff was friendly and we got a very quiet room on the... More 

Helpful?
Thank Diana C
ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

Thank you for taking the time to post a review of your recent stay with us. I do understand that we are in need of updating and that is our plan! We are planning complete renovations to begin in early spring. Please feel free to call me at your convenience and I will give you the supplier information in regards... More 

Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 10, 2015

Check in was great and the front desk person was very pleasant. The room wasn't bad, but the room had a slight smoke smell in it even though it was a non smoking room. The breakfast was good however it closes promptly at 9:30. In several places including my room, the hallway around the elevator, and the downstairs restroom, I... More 

Helpful?
Thank Treerollins
ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

Thank you for your honest review. We do have future remodeling/updating plans which will include all guest rooms and public areas. We are actually working with our internet provider at this time trying to resolve some on going issues we seem to be having with signal strength due to our concrete building. Thank you for staying with us and we... More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 6, 2015 via mobile

Plane malfunctions forced a hotel stay in Charlotte. Can't say it was a bad place to stay since it was free, but the hotel is in dire need of maintenance. The overnight woman at the front desk was very pleasant and helpful and really was the best part of our stay. The elevator to me really tells the tale of... More 

Helpful?
Thank ppin1pod
ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. Our hotel has begun showing it's age that is why we have great plans for renovations in early spring of this year. We have plans of renovating all of our guest rooms, hallways and public areas. Thank you for taking the time to post your... More 

Travelers are raving about these Charlotte hotels

Castle Hayne, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 1, 2015 via mobile

We stayed here in August of 2014 for a long weekend and really enjoyed it. However, this time it was very disappointing. The staff seemed to be there just for a paycheck. Even the gal attending the breakfast was unfriendly. She wasn't exactly rude but certainly not hospitable. The bathroom in our room was filthy, the toilet seat was stained... More 

Helpful?
Thank Seamyst67
2 reviews
2 of 5 stars Reviewed October 16, 2015 via mobile

There is no comfort or suite at this hotel, this hotel seriously needs renovation, for a 100 and something per night they really fooled me. The staff wasn't very welcoming, no shower curtain in bathroom told the front desk clerk that night never received it until the next day ridiculous. The night auditor the Caucasian young girl outside smoking pot... More 

Helpful?
Thank Ariel S
Hagerstown, Maryland
1 review
2 of 5 stars Reviewed October 12, 2015

staff was nice and friendly only bad thing was not having laundry clean. everyday i asked for towels (didnt want any service) i was told there was none! does laundry people do anything???? beds are double not queen sheets are way way way to big!!!

Helpful?
Thank CandiRCurry
Indiana
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed September 18, 2015 via mobile

Awful place with horrible staff. Took more than an hour to be picked up at the airport and the intake person was rude. The place is a dump and unworthy of your patronage. This is the lowest common denominator and it needs to go out of business. Avoid it.

Helpful?
Thank alipet6388
Pompano Beach
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 16, 2015

We have stayed here from time to time over many years, but have not stayed there for several years. It has always be a place we felt we could come back to. This time it looked like it has really been spruced up. Rooms are large,comfortable and attractive as well as the common areas. It is a high rise 6... More 

Helpful?
Thank FoodLover100
Sudbury, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 15, 2015

We had our hotel room booked for 4 consecutive days. When we checked-in we were told we had the hotel room for the 1st day and the 3rd and 4th days but that the 2nd day was cancelled. We had not cancelled it and had our reservation confirmation number. They agreed to let us stay the 2nd day. On the... More 

Helpful?
1 Thank Marietta K
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