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Comfort Suites University - Research Park

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Traveler (44)
Room & Suite (46)
Dining (6)
Ratings and reviews
  • Excellent56%
  • Very good22%
  • Average11%
  • Poor4%
  • Terrible7%
Travelers talk about
“front desk”(24 reviews)
“hot breakfast”(9 reviews)
“yogurt”(9 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
Multilingual Staff
Wheelchair access
Business Center
Laundry Service
Housekeeping
Self-Serve Laundry
2 Star Hotel
Offers from Comfort Suites University - Research Park
Hotel deals
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Location and contact
7735 University City Blvd, Charlotte, NC 28213-8119
Hotel website
7.9 miles to Concord Regoinal Airport
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)
Filter reviews
210 results
Traveler rating
115
46
24
9
16
Traveler type
Time of year
LanguageEnglish
115
46
24
9
16
Show reviews that mention
All reviewsfront deskhot breakfastyogurtclean hotelstaff was friendly and helpfulthe check in processwould definitely stay here againcomfortable bedsa great staydowntown charlottebinaconcertikeafrigwalmartcleanlinessmaids
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1 - 5 of 210 reviews
Reviewed 2 weeks ago via mobile

What made this stay the best was the staff. Bina and Robby are kind and hard workers who have made our stay a memory. They did a lot for us to go the extra mile for my friends and me. Highly recommend!

Thank Marc M
Response from Comfort Suites U, Director of Sales at Comfort Suites University - Research ParkResponded 2 weeks ago

Thank you for your review and for your kind words. We will be sure to share your comments with both Bina and Robby in hopes that it will encourage them to keep up their hard work. We hope to see you again sometime soon.

Reviewed 3 weeks ago

This hotel definitely exceeded my expectations. It was super clean, the staff was nice, and the breakfast area was clean. It's close to Concord Mills and minutes from downtown. I'd definitely bring my family again. Great Stay!!!More

1  Thank GRANTTRAVELS2018
Response from Nerissa M, Guest Relations Manager at Comfort Suites University - Research ParkResponded 3 weeks ago

GRANTTRAVELS2018, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that...More

Reviewed 4 weeks ago via mobile

Pretty clean hotel with spacious rooms. In a great location in order to get to all of the attractions in Charlotte. I would definitely stay here again if I was in Charlotte. Staff was friendly and helpful. Breakfast was average for continental breakfast.More

1  Thank Robert O
Response from Comfort Suites U, Director of Sales at Comfort Suites University - Research ParkResponded 4 weeks ago

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your visit and will share your kinds words with our staff. We hope to have the opportunity of hosting you again in the near...More

Reviewed May 1, 2018

We booked this hotel via Booking.com but when we arrived they had no record of our booking despite me having the booking confirmation. It took nearly and hour before we got a room but after that all was plain sailing. I don't know who's fault...More

1  Thank Graham-Ellid
Response from Comfort Suites U, Director of Sales at Comfort Suites University - Research ParkResponded 4 weeks ago

Thank you for your review of our hotel. We are sorryto hear about the difficulties you experienced while checking in, but are happy that you found our staff to be helpful in resolving the issue. We hope that you will visit us again the next...More

Reviewed April 13, 2018 via mobile

We only stayed one night. Hotel is showing it’s age or perhaps I️t has just been overused. Couch very squeaky and cushions depressed. Bathtub clean but the bathroom floor was almost sticky, YUCK! Sheets were stiff, so not a comfy sleep but they were clean....More

Thank Traci R
Response from Comfort Suites U, Director of Sales at Comfort Suites University - Research ParkResponded 4 weeks ago

Thank you for taking the time to complete a review for our hotel. We appreciate your valuable feedback and will use your comments towards improvement for future guests. We hope that you will give us another chance the next time that you are in the...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair access
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
$104 - $159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Charlotte
#22 Business Hotel in Charlotte
#51 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$104 - $159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Charlotte
#22 Business Hotel in Charlotte
#51 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (44)
Room & Suite (46)
Dining (6)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
vstring1
January 26, 2017|
Answer
Response from Comfort Suites U | Property representative |
You must be 21 to check in.
0
Votes
stg2uk
April 10, 2016|
Answer
Response from Comfort Suites U | Property representative |
We do not have a shuttle service at our hotel. We can assist you in calling for a cab or there are usually shuttle services that some by with travel information specifically for PNC that we can connect you with.
0
Votes
Shanta R
April 26, 2015|
Answer
Response from Comfort Suites U | Property representative |
We are approximately 10 miles from the Bank of America Stadium.
0
Votes
Room Tips
"Ask for the Double Queen, Good space and Great Sleep!"
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"Spring Hill Suites Heart of Uptown but awesome"
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"everything is top notch... try not to be by elevator"
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"Ask for a quiet area and they will normally try to accommodate your request"
Read review
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