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Comfort Suites University - Research Park

Orbitz.com$94*
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#79 of 177 Hotels in Charlotte
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Comfort Suites University - Research Park
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185 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Reviewed 3 days ago NEW

Stayed in unit 205. It was clean, I appreciated that. There were some minor issues like paint cracking in the bathroom around the tub and one of the lights between the beds did not work. My only thing, and the reason for why I am not giving 5 stars is because the customer service was average, nothing great, no going...

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Helpful?
Thank Yesica C
HOTEL’S FAVORITE REVIEW
Reviewed January 27, 2017 via mobile

My wife and I had the pleasure of visiting this suite while we were in Charlotte to visit our daughter. The room was very clean and up to date. There was a tv on the wall, frig, microwave, iron and board, 2 nice queen sized beds, and the aroma of cleanliness!!! Everyone was friendly and very helpful. I would recommended...

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Thank Drummerboy1177
About Hotel's Favorite Review
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. It is wonderful to hear that you enjoyed your time with us and we hope to see you again the next time that your travels bring you to the Charlotte area.

Orlando, Florida
Reviewed 5 days ago NEW

This hotel gets high ratings, and that is why we chose it over many similar properties. It is an average looking building in a below average (and hard-to-find) location. The rooms were clean and the beds were large and comfortable. Free breakfast was above-average. It was all fine - but not cheap - and I don't get the high ratings....

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Thank Michael H
Saint Thomas, Pennsylvania
Reviewed March 13, 2017 via mobile

We picked this place in a hurry for a late night check in. We we were unsure of this place since when we arrived there was a police car out front with its lights on. The person at the front desk was not friendly but efficient and quick. Did not say anything about the free breakfast in the morning or...

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Thank hspangler
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We will review your comments with our staff and will use them toward continued improvement at our property. We hope that you will give us another chance in the future...

Phoenix, Arizona
Reviewed March 4, 2017 via mobile

First stayed in the hotel a few years ago and liked the layout so decided to stay again a few weeks ago when my family went for family business. 3 adults and 1 child stayed in their queen suite and it was room enough that we weren't on top of each other. We saved close to $50 a day by...

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Helpful?
Thank pkingsgirl16
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. It is wonderful to hear that you enjoyed your time with us and we hope to see you again the next time that your travels bring you to the Charlotte area.

Pittston, Pennsylvania
Reviewed February 28, 2017 via mobile

Not too much to say here. Clean, great smell, well lit, rocking staff; all in all, you can't go wrong staying here. In the words of Arnold, "I'll be back. " The breakfast was a tad light, but that like saying the super module who went out with you last night had a brok we need finger nail.

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Thank Bill S
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your stay at our property and we hope to have the opportunity of hosting you again sometime soon.

Reviewed February 18, 2017 via mobile

The customer service at this hotel was amazing they did not make me feel judged at all or categorized and I really really love their customer service their Maids are excellent and especially the front desk clerk she is just fantastic with customer service so I had to write a review on this hotel because I will be returning

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Thank Sarah c
Comfort Suites U, Director of Sales at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your stay at our property and will certainly share your kind words with our staff. We hope to see you again soon.

Arlington Heights, IL
Reviewed February 15, 2017 via mobile

I travel a lot and I usually stay at IHG hotels, but I still had enough points for one night at a Choice Hotel, so I thought I'd try this. Probably the most important thing for me when staying at a hotel is a comfortable bed, but when I walked into my room to see the "baby pillows", I knew...

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Thank AAASparky
Comfort Suites U, Director of Sales at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate the feedback and will use your comments to improve for future guests. We hope to see you again in the future.

Sarasota, Florida
Reviewed January 26, 2017

We were happy and would go back. My biggest problem was finding the place. We left came back five times and we missed it on our first try everytime. It has a small sign by the road shared with two other businesses. Scope it out on google street view. One of our GPS units took us to a wrong address....

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Thank Harold V
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your stay at our property and we hope to have the opportunity of hosting you again sometime soon.

Reviewed January 2, 2017 via mobile

I have no idea of where the high ratings are coming from. This hotel stinks and it was the first thing that was evident when I walked in. No iron in the room. Visible rust and corroded dirt around light fixtures. Hot water when I went to shower took 15 minutes to come...I was getting ready to call for a...

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Helpful?
Thank Mary C
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate guest feedback and will look into your concerns immediately, if the staff has not already done so. Again, we appreciate you bringing this to our attention and we will use these comments to improve for future guests.

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room

Additional Information about Comfort Suites University - Research Park

Address: 7735 University City Blvd, Charlotte, NC 28213-8119
Location: United States > North Carolina > Charlotte
Price Range: $102 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University - Research Park 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Suites University Area Hotel Charlotte
Comfort Suites Charlotte
Charlotte Comfort Suites
Hotel Style:
#10 Family Hotel in Charlotte
#22 Business Hotel in Charlotte
#51 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites University - Research Park staff and other travelers.
3 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites University - Research Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great rooms”
denised421, Sep 12, 2016 | Read review
“Over all quiet hotel!”
584joshuad, Sep 3, 2016 | Read review
“Have a GPS handy”
CathieKSA, May 20, 2016 | Read review
“we had 2 rooms on the 6th floor and both were great”
MsEL2012, Apr 19, 2016 | Read review
“high floors bettter views”
christinej329, Nov 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Orbitz.com
$94* /night
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Cancelon$113
ComfortSuites$94
Booking.com$94
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*Disclaimer
Prices are for 1 room, 2 adults
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