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Comfort Suites University - Research Park

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#72 of 175 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites University - Research Park
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180 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Reviewed 1 week ago via mobile

The customer service at this hotel was amazing they did not make me feel judged at all or categorized and I really really love their customer service their Maids are excellent and especially the front desk clerk she is just fantastic with customer service so I had to write a review on this hotel because I will be returning

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Helpful?
Thank Sarah c
Comfort Suites U, Director of Sales at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your stay at our property and will certainly share your kind words with our staff. We hope to see you again soon.

Arlington Heights, IL
Reviewed 1 week ago via mobile

I travel a lot and I usually stay at IHG hotels, but I still had enough points for one night at a Choice Hotel, so I thought I'd try this. Probably the most important thing for me when staying at a hotel is a comfortable bed, but when I walked into my room to see the "baby pillows", I knew...

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Helpful?
Thank AAASparky
Comfort Suites U, Director of Sales at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate the feedback and will use your comments to improve for future guests. We hope to see you again in the future.

Reviewed 4 weeks ago via mobile

My wife and I had the pleasure of visiting this suite while we were in Charlotte to visit our daughter. The room was very clean and up to date. There was a tv on the wall, frig, microwave, iron and board, 2 nice queen sized beds, and the aroma of cleanliness!!! Everyone was friendly and very helpful. I would recommended...

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Helpful?
Thank Drummerboy1177
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. It is wonderful to hear that you enjoyed your time with us and we hope to see you again the next time that your travels bring you to the Charlotte area.

Sarasota, Florida
Reviewed 4 weeks ago

We were happy and would go back. My biggest problem was finding the place. We left came back five times and we missed it on our first try everytime. It has a small sign by the road shared with two other businesses. Scope it out on google street view. One of our GPS units took us to a wrong address....

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Helpful?
Thank Harold V
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We are delighted to hear that you enjoyed your stay at our property and we hope to have the opportunity of hosting you again sometime soon.

Reviewed January 2, 2017 via mobile

I have no idea of where the high ratings are coming from. This hotel stinks and it was the first thing that was evident when I walked in. No iron in the room. Visible rust and corroded dirt around light fixtures. Hot water when I went to shower took 15 minutes to come...I was getting ready to call for a...

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Helpful?
Thank Mary C
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. We appreciate guest feedback and will look into your concerns immediately, if the staff has not already done so. Again, we appreciate you bringing this to our attention and we will use these comments to improve for future guests.

Hinesville, Georgia
Reviewed November 28, 2016

Staff was nice and helpful, did not experience any bad customer service my 3 nights here....staff spoke when you walked by, answered questions w/no hesitation and grief. We did not eat the breakfast so I cannot comment on that. The price was great considering it was Thanksgiving (Wed - Fri night stay). The location is secluded yet near so many...

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Thank Demone00
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our property. We are delighted to hear that you enjoyed your visit to our hotel and hope that we will see you at the Comfort Suites again in the near future.

Durham, North Carolina
Reviewed October 17, 2016 via mobile

The hotel is nice, has a free daily breakfast, but does not have a restaurant onsite and getting to a place to eat requires a car. My room had a refrigerator, microwave, and coffee pot. There was a LG flat screen tv mounted to the wall and there was free wifi

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Thank DrewPav
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. It is wonderful to hear that you enjoyed your time with us and we hope to see you again the next time that your travels bring you to the Charlotte area.

raleigh nc
Reviewed October 17, 2016

Slowest check-in of any Comfort Suites I have ever stayed. Many breakfast foods missing and it is always the same story "the truck is coming tomorrow". They absolutely don't care! The rates are very high for this construction worker type property.

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Thank summerwind66
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for your review. We value guest feedback and will use your comments to improve for future guests. We hope to see you again soon.

Richmond, Virginia, United States
Reviewed September 12, 2016

The rooms are clean, beds are comfortable and breakfast was good for the money. Would stay again. The woman at check in was not very friendly but help came out and he was very friendly and helpful. Checking out was a breeze. We only stayed one night but highly recommend.

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Thank Denise D
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our property. We are happy to hear that you enjoyed your visit to our hotel and hope that we will see you at the Comfort Suites University again in the near future.

Nashville, Tennessee
Reviewed September 7, 2016

This is not my usual chain to stay in, but this was a really nice hotel! The beds were comfortable, the rooms clean, and the location was easy to get around! I will stay again at this location! The breakfast was only ok, but I am gluten free so I could only drink the coffee!

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Helpful?
Thank robcoppock
Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research Park, responded to this review

Thank you for taking the time to complete a review for our hotel. It is wonderful to hear that you enjoyed your time with us and we hope to see you again the next time that your travels bring you to the Charlotte area.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room

Additional Information about Comfort Suites University - Research Park

Address: 7735 University City Blvd, Charlotte, NC 28213
Location: United States > North Carolina > Charlotte
Price Range: $102 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites University - Research Park 3*
Number of rooms: 120
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Also Known As:
Comfort Suites University Area Hotel Charlotte
Comfort Suites Charlotte
Charlotte Comfort Suites
Hotel Style:
#10 Family Hotel in Charlotte
#22 Business Hotel in Charlotte
#51 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites University - Research Park staff and other travelers.
3 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites University - Research Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great rooms”
 of 5 bubbles denised421, Sep 12, 2016 | Read review
“Over all quiet hotel!”
 of 5 bubbles 584joshuad, Sep 3, 2016 | Read review
“Have a GPS handy”
 of 5 bubbles CathieKSA, May 20, 2016 | Read review
“we had 2 rooms on the 6th floor and both were great”
 of 5 bubbles MsEL2012, Apr 19, 2016 | Read review
“high floors bettter views”
 of 5 bubbles christinej329, Nov 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question