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Comfort Suites University - Research Park

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Guests1 room, 2 adults, 0 children
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Traveler (59)
Room & Suite (13)
Video (1)

About

#75 of 191 hotels in Charlotte
Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
Visit hotel website
Hotel deals
219Reviews
3Q+A
41Room tips
Traveler rating
  • 119
  • 48
  • 25
  • 10
  • 17
Time of year
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Language
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  • English
Popular mentions
+1
I was worried at first based off a view I read about the parking lot issues. However I was relieved once we arrived. GPS can get you a bit turned around for the entrance but the hotel looked to be a bit new and was clean. Close to many restaurants and shopping options. Basic
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Response from Tina M, Guest Relations Manager at Comfort Suites University - Research Park
Responded 4 weeks ago
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
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Hotel's Favorite
This was an exceptionally positive experience and I would certainly recommend this hotel. The room was clean, well appointed and comfortable. The hotel amenities were nice including the fast Wi-Fi. The icing on the cake was the breakfast provided the next morning. Extensive and
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Response from Nerissa M, Guest Relations Manager at Comfort Suites University - Research Park
Responded Oct 24, 2018
srichar695, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!
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I checked into this hotel on April 3rd, 2019. The next morning, I found that my son's truck had been broken into and all our valuables were gone. They stole my son's wallet, sunglasses, a laptop, and other items. They broke the window out ($250 in damage) and was gone. The
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Response from Nerissa M, Guest Relations Manager at Comfort Suites University - Research Park
Responded Apr 11, 2019
FCPHaney, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I sincerely apologize for the very unfortunate incident you experienced at our hotel and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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The location was great to a variety of different local stores and restaurants. The hotel was extremely clean and always inviting and that says a lot coming from me as I am a neat freak. The double rooms was surprisingly spacious for my mother and my three children and I. The
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Response from Nerissa M, Guest Relations Manager at Comfort Suites University - Research Park
Responded Mar 20, 2019
southernbelleash, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Our team so excited to hear that we have been an important part of your travel convenience and hope it will be just as enjoyable.
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Our room was large, with a sofabed and two doubles. It was clean and had ample storage for our weekend trip. The bathroom is well lit, with adequate hot water. Note that at popular times in morning about 8 am and evening about 10 pm the water temperature will jump around a
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Response from Nerissa M, Guest Relations Manager at Comfort Suites University - Research Park
Responded Mar 20, 2019
PhilViking, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am happy to see the high rating and to read the pros of your experience; yet I regret to hear of your dissatisfaction with our breakfast service and for the inconveniences that you experienced in our bathroom . We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
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PRICE RANGE
$96 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites university area hotel charlottecomfort suites charlottecharlotte comfort suites
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
120
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