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Courtyard Charlotte Ballantyne

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#51 of 180 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte Ballantyne
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Peoria, Illinois
Level Contributor
327 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 3 weeks ago via mobile

This hotel fully met my expectations for this brand. Check in was easy and unpretentious, but professional. The room was clean and quiet. Bedding was comfortable and provided a good night's sleep. There was a comfortable two person couch and accompanying table. The work area was comfortable with a good chair. WiFi was stable and responsive, even without a paid... More 

Helpful?
Thank WARSAWRUN
Milford, Connecticut
Level Contributor
132 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 15, 2016

The front desk staff here was extremely friendly, the room was clean, spacious, and very nice. Plenty of outlets, a nice desk for the laptop, and the sink was outside the bathroom, a feature my wife likes very much. Comfortable beds, a small couch to sit on... no complaints.

Helpful?
Thank huskiesfan2015
Greenville, South Carolina
Level Contributor
5 reviews
3 hotel reviews
Reviewed August 19, 2016

Never have we experienced a more welcoming, professional staff during our travels. They take great customer service to a whole new level. In addition, the room was spacious, and very clean and comfortable. Lots of amenities to enjoy, from going for an indoor swim to grabbing a Starbucks. We were in Charlotte renewing our wedding vows and they presented us... More 

Helpful?
Thank Leslie H
Nashville, Tennessee
Level Contributor
153 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed August 16, 2016

So, we found this hotel in an upscale business park and it was nearly twice the price as an identical Courtyard that we stayed in Beechwood, OH recently. The big difference was the snail pace of Internet esp when you've been on the road all day. We reported this to front desk after checking in and were told that there... More 

Helpful?
Thank Proseco
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Proseco, Thank you for taking the time to review our property in Ballantyne Corporate Park. While our hotel does cater to business travelers during the week, our complimentary internet is usually sufficient for standard web browsing and most do not need the upgraded. I do apologize for having internet issues during your stay and would be happy to credit you... More 

Fayetteville, North Carolina
1 review
Reviewed August 3, 2016 via mobile

This hotel is awesome. Very clean, excellent, friendly staff. Definitely will be back. The decor of the hotel is very nice. Had plenty of room in lobby and the Bistro was awesome. Just wish Starbucks was open more.

Helpful?
Thank Michelle P
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Michelle P, We are happy to hear that you enjoyed your vacation and Carowinds! We appreciate your kind words about our staff and the Bistro. On your next visit please reach out to the front desk about Starbucks if the Bistro isn't open since they can make it for you! We look forward to seeing you again soon! Sarah Brown... More 

Raleigh
Level Contributor
4 reviews
3 hotel reviews
Reviewed August 3, 2016 via mobile

I stayed here for work for the first time this week. The hotel is close to lots of restaurants and just off the highway. It is quiet, clean, with good views on the back side. Starbucks in the lobby and great customer service! This should be your Marriott pick for Ballantyne.

Helpful?
Thank I575CR
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

I575CR, Thank you for your recommendation! The Courtyard View rooms are wonderful and our guests do love having Starbucks available 24/7. We look forward to your next visit! Sarah Brown Guest Care Supervisor More 

Reston, Virginia
1 review
Reviewed July 27, 2016

I stayed more than 50 nights in the last five months for business travel at Courtyard Ballantyne. The staff were very nice and friendly, which made me feel like staying at home. They acknowledged me every time when I passed the front desk. Rooms were comfortable. Location is pretty good for business stay in Ballantyne area.

Helpful?
Thank Yunke W
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Yunke, We really enjoyed hosting you the last several months during your stays. Thank you for the kind review and we hope you will come back and visit us again soon! Sarah Brown Guest Care Supervisor More 

Naples, Florida
Level Contributor
515 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed July 16, 2016

We were able to check in online and everything was waiting for us when we arrived. The young lady at check in was very friendly. Our room had a large television and an adequate bathroom. We were able to get a good night's sleep because of the comfortable bed and pillows and the quiet room. There was a free breakfast... More 

Helpful?
Thank A T
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear AT, We appreciate you choosing the Ballantyne Courtyard and for using mobile check-in! I'm happy to hear you enjoyed your room and got a good night's sleep before your travels. We hope to see you the next time you're in Charlotte! Sarah Brown Guest Care Supervisor More 

Covington, Louisiana
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 15, 2016 via mobile

From the moment we arrived we knew we were at a special hotel. The staff is amazing! Very friendly and caring. During conversation at check in the front desk specialist learned our precious pet had just recently passed. She stopped what she was doing and came around the desk to give me a hug and offer comfort! We had not... More 

Helpful?
Thank cajunsx2
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

cajunsx2, Thank you for taking the time to write such a wonderful review! I am so sorry to hear about your precious pet passing, but am glad our team reached out and took good care of you. I will be sure to pass along your kind comments to our entire team and we look forward to seeing you on your... More 

Columbia, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2016 via mobile

I love Marriott hotels and I really loved the lay out in my room. Super awesome bed to! The people here were really friendly to! But some of the things I saw I wouldn't expect from a Marriott. Dirty treadmills, what looks like a chunk of dry wall was takin out by my bathroom door and never fixed, there was... More 

Helpful?
Thank Michael W
Sarah B, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Michael W, Thank you for sharing your feedback with us and for letting us host you in Ballantyne. I'm glad you enjoyed the room and bed and it's good to hear our staff took great care of you! I will inform housekeeping management of the issues you noticed such as the treadmills and dry wall so that we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 

Additional Information about Courtyard Charlotte Ballantyne

Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte
Price Range: $134 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#23 Romantic Hotel in Charlotte
#34 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Charlotte Ballantyne staff and other travelers.
3 questions
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over a year ago
Hickory, North Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte Ballantyne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We did not hear a peep out of anyone or anything! Great facility”
 of 5 bubbles B3442ROkimh, Feb 12, 2016 | Read review
“View overlooking small lake”
 of 5 bubbles daveg554, Jan 29, 2016 | Read review
“There are rooms with balconies if you're a smoker or just want a bit of a view, ask when reserving or checking in.”
 of 5 bubbles ltw52, Dec 24, 2015 | Read review
“Ask for a room with the view of the fountain in the lake.”
  • Thefountain in the lake from room 303
 of 5 bubbles K6840JZrichards, Jul 15, 2015 | Read review
“Avoid ground level rooms”
 of 5 bubbles Zenlibrarian, May 27, 2015 | Read review
5 of 5
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