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Fairfield Inn Charlotte Northlake

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Fairfield Inn Charlotte Northlake
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111 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Peoria, Illinois
Reviewed 2 weeks ago

I was here for a week-long business trip, so while I was staying alone and didn't need much by way of extras I still wanted a nice place to sleep with a comfortable bed and nearby conveniences (restaurants, shopping). I liked my room very much - the bed was very comfortable, the room was quiet (even the night when the...

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Helpful?
Thank jeax2
Kyle R, General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Hello jeax2, I am so happy to hear that you enjoyed your stay at our hotel while in Charlotte! I am so glad to hear that we could make your week-long business trip comfortable and easy. Customer satisfaction is something that we take very seriously here and are so happy that we met your expectations. Again thank you for the...

Dallas, Texas
Reviewed March 13, 2017

Stayed here while visiting family in the area. I used the mobile check in option and I got a text when my room was ready (love that!) Check in was quick, room was clean and well appointed. Beds were comfortable and there wasn't any road noise despite the hotel being close to the road and 71. Breakfast was your usual...

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Helpful?
Thank StefanTC
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Dear StefanTC, As a valued guest, it was definitely our pleasure to have you. We are pleased to know that we were exceedingly accommodating and from our customer service to our property and its entirety, that you had an amazing experience with us! Kind regards, Nailah Glass Assistant General Manager

Augusta, Georgia
Reviewed March 5, 2017 via mobile

Clean always first class service from staff. Not being snooty but I typically stay one tier above this level but this property accommodates guests above and beyond- clean friendly and always ready to help! Customer service is very alive here and I LOVE IT!!

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Helpful?
Thank GATRAVELER69
Nailah G, Manager at Fairfield Inn Charlotte Northlake, responded to this review

Thank you so much for you amazing review GATRAVELER69!!!! We are so happy that you enjoyed your stay with us. Guest satisfaction is something that we take very seriously and are so happy you enjoyed your time here!! We hope to see you again if your travels bring you back to Charlotte!!

Brookfield, Illinois
Reviewed December 3, 2016 via mobile

To road warriors, consistency is king and the hotel staff is the key. The hotel is simple, modest, well kept, clean and functional. The staff keep it that way. I noticed the mini fridge wasn't cold and left a note. It was replaced the next day and left a big thank you note. The location is close to a large...

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Helpful?
Thank Bert B
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Dear Bert B, Thank you so much for sharing your experience at the Fairfield Inn Charlotte Northlake! We take pride in knowing that we have not only met, but exceeded your expectations week after week at our property. We look forward to continuing to accommodate you when your travels bring you to Charlotte! Kind regards, Nailah Glass

Ocean, New Jersey
Reviewed October 29, 2016 via mobile

As a member of the frequent guest program we have been to many Marriott hotels from the JW to Saints & Sinners. Unfortunately this one doesn't meet those basic standards that we have come to expect from Marriott. First, the sink outside the bathroom leaked. We woke up with water all over the counter. The toilet didn't work properly and...

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Helpful?
Thank jnvpulv
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Fairfield Inn Charlotte Northlake. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate...

Mid Atlantic
Reviewed October 16, 2016

Yes, fairfields are a chain, but a chain doing it right. Rooms are clean neat and comfortable. They also seem to have figured out how to heat and cool a room without the sound of a 737 landing in your room. If you travel a lot you know the sound and Fairfield has silenced it Breakfast is much better than...

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Helpful?
Thank businesstraveler44
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Thank you for sharing your experience at the Fairfield Inn Charlotte Northlake! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

Marmora, New Jersey
Reviewed October 1, 2016 via mobile

Bed hard and uncomfortable. We like a cold room but could not get it cold enough. Nice decor, clean, convenient to interstate. Took this place over others because it offered breakfast. It was very quiet. We were very pleased with the handicap room other than uncomfortable bed.

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Helpful?
Thank 505janetd
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Thank you for sharing your experience about your recent stay with us! We uphold a high standard for the satisfaction of our guests. I assure you that this was an isolated incident and will be corrected moving forward. We are so proud to know that we were accommodating for your travels and look forward to serving you again the next...

Boone, North Carolina
Reviewed September 19, 2016

We were driving back from the beach and wanted to take in a movie, but didn't feel like driving the rest of the way home afterward so we checked in to the Fairfield. They had a nice room available. Comfortable bed. Spacious room. Reasonable bathroom. Check in staff, housekeeping, and the breakfast staff were all pleasant and polite. The 12:00...

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Helpful?
Thank Bobby L
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Thank you for sharing your experience at the Fairfield Inn Charlotte Northlake! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again...

Morgantown, West Virginia
Reviewed September 10, 2016

We booked this hotel as a stop from a road trip and we weren't that impressed. The front desk girl seemed friendly and asked what we were doing in the area, I thought she was just making small talk until it showed up underneath our name on the bill! I'm not sure if Marriott uses that information to get a...

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Helpful?
Thank neverson
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Thank you for taking the time to share your recent stay at the Fairfield Inn Charlotte Northlake. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...

Summerville, South Carolina, United States
Reviewed August 10, 2016

First let me say that I checked in to find I was the guest of the day!!! What a great thing to find after a long car ride. When I checked it there was a problem with my credit card , as I was trying to call the bank and get things figured out the front desk employee( Whose name...

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Helpful?
Thank Shannon P
Nailah G, Assistant General Manager at Fairfield Inn Charlotte Northlake, responded to this review

Dear Shannon P, Thank you for choosing to stay with us at the Fairfield Inn Charlotte Northlake and congrats again on being our special Guest of the Day at the time of your arrival! With a mission to provide superior customer service, we take pride in knowing that we not only met, but exceeded your expectations. We look forward to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Fairfield Inn By Marriott Charlotte Northlake you can count on excellent service, a clean comfortable room, with great features and amenities to make your stay wonderful. Located on the North side of Charlotte, we are one of the closest hotels to the Northlake Mall. You will find us convenient whether you are in town for business, to visit family, attend one of our three NASCAR race events, cheer on the Carolina Panthers or Charlotte Bobcats or cruise and fish at Lake Norman. Charlotte has also become a favorite place to participate in one of the many amateur softball events held here. With convenient access to both I-77 and I-85, anywhere in the Charlotte Metro area is within easy reach. Come see why we have guests who make our location their favorite stopover when traveling to Florida, Myrtle Beach or Hilton Head for their annual vacation. We promise a great room, excellent service, and all the extras, at a great price. ... more   less 

Additional Information about Fairfield Inn Charlotte Northlake

Address: 9230 Harris Corners Pkwy, Charlotte, NC 28269-3788
Location: United States > North Carolina > Charlotte
Price Range: $107 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Charlotte Northlake 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Fairfield Inn Charlotte/Northlake Hotel Charlotte
Fairfield Charlotte
Charlotte Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Charlotte Northlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room faced Harris Parkway but there was no road noise.”
StefanTC, Mar 13, 2017 | Read review
“High floor away from the highway - not too noisy, but for ultimate privacy, away from highway.”
MBernard5, Mar 26, 2016 | Read review
“Book a high floor room at the back of the hotel if you can to avoid major main road traffic noise at the front!”
happy2review, Feb 16, 2016 | Read review
“First floor high end”
978caseyh, Sep 13, 2015 | Read review
“Ask for a room not facing the highway”
Ravenspadre, May 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question