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Holiday Inn Charlotte-Center City An IHG Hotel

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230 N College St, Charlotte, NC 28202-2112
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$136
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Free cancellation until 08/14/22
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Free cancellation until 08/14/22
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Traveler (151)
Room & Suite (93)
Dining (25)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Charlotte-Center City An IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#59 of 213 hotels in Charlotte
Location
4.7
Cleanliness
4.3
Service
4.3
Value
4.1
Travelers' Choice

One of the top hotels in the center Charlotte's Uptown Arts and Entertainment District

Our modern architecture, stylishly appointed rooms and high-quality service combine to rank us among the most notable hotels in Charlotte, NC. Located eight miles from Charlotte Douglas Airport CLT makes Holiday Inn Charlotte Center City ideal for those flying in.

Whether in Charlotte for business or pleasure, the Spectrum Center, home of Charlotte Hornets, is adjacent to our hotel, making it easy to catch an NBA game or concert. Bank of America Stadium, home of NFL Carolina Panthers and FC Charlotte, NASCAR Hall of Fame and Charlotte Convention Center are blocks away.

We value the needs of our corporate guests. Business travelers love the ability to use multiple devices with reliable complimentary high-speed Internet access. Our facility offers close proximity to area business offices like Bank of America, Wells Fargo, Duke Energy, Truist, and Honeywell.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Vending machine
Walking tours
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish
856Reviews13Q+A100Room tips
Traveler rating
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Most Recent
Kerryn W wrote a review Aug 7
34 contributions6 helpful votes
This Holiday inn has the best staff any hotel can have. Holly went above and beyond with local information, information on our future stops and help with dinner. The room was quiet and comfortable Dinner in the restaurant, is the best Italian in Charlotte. We were provided with all the information we needed and local knowledge was spot on.
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: Do the charlotte history walk it’s great, such a beautiful city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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B&Jalways wrote a review May 2022
Virginia185 contributions74 helpful votes
I stayed in this hotel in April 2022 while attending a concert at BOA stadium. Great location and within walking distance to everything in Uptown CLT. PROS: location, friendly front desk staff, room was large (king suite), clean. CONS: mattress in major need of changing (lumpy, deep indentions, uncomfortable), room furniture in need of updating (worn, dated), coffee machine in room didn't work, hallway noise very loud in room. This was a very busy hotel the weekend we stayed. Overall was a good stay but, could use some updating. Good value for the location however.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jillyjills411 wrote a review Apr 2022
Satellite Beach, Florida11 contributions1 helpful vote
+1
We stayed here for a concert at the Spectrum Center. The Spectrum Center is just about around the corner and across the street from the hotel. Closer than the more expensive hotels. Hotel staff was very friendly. Bed is comfortable. Room was a little dated but clean. It also had a microwave and mini refrigerator. People down the hall, about 3 rooms down, were having a little pre concert party with loud music. We were surprised that we couldn’t hear them from our room. We didn’t hear the music until we were in the hallway. Forchetta restaurant in the hotel was horrible. They work hard, but it’s supposed to be an Italian Restaurant. I have eaten better canned “Italian” food. I ordered lasagna and it was more like tomato soup with questionable meat, no ricotta cheese and some mushy noodles. If you have ever eaten Chef Boyardee it’s even worse than that. I hate writing a negative review but paying $18 for a bowl of tomato soup with meat and some cheese isn’t even worth a can of Chef Boyardee. I know I’m repeating myself but the employees do work very hard and I did appreciate that.
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Date of stay: April 2022Trip type: Traveled solo
Room Tip: Try the Redeye Diner. It’s only about 900 ft from the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlotte-Center City An IHG Hotel
Responded May 26, 2022
Hello Jillyjills411, We are very interested in your opinion about your stay with us on our property. We need insights like yours to improve our quality and constantly aim higher for our guests' enjoyment. I want to apologize for any shortcomings you might have come across. I have forwarded your review to our management for further attention. We are deeply thankful for being able to host you and delighted to see that you made us your choice. We hope to serve you again soon! Alejandro G. Case Manager. IHGService.
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GeauxG wrote a review Apr 2022
Watford City, North Dakota8 contributions
I would like to commend your staff working on Saturday 04/02/2022 and Sunday 04/03/2022. From front desk to maintenance staff to the restaurant staff (not sure if they're part of the hotel). My 78-year-old mother was one of the passengers whose flight were cancelled. So, she was given a voucher from American Airlines to your property. English is my mother's second language, and your front desk were very helpful even with the language barrier. Staff were so patient when she had to call me so I can help translate. My mother said the hotel was beautiful and her room was clean. Again, I appreciate your hospitality, patience, and the empathy given to my senior mother.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David O wrote a review Apr 2022
1 contribution
Front desk staff are almost laughably rude, arrogant, and unhelpful. Rooms are small and outdated. The bed I slept in was shaped like a bowl and in dire need of replacement. There are a dozen hotels within walking distance of this Holiday Inn that are similar in price. Pick any of those over this hotel. The only thing worse than the rooms is the attitude of the people that work there.
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Choose a room in another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlotte-Center City An IHG Hotel
Responded May 10, 2022
Hi U893CWdavido, We appreciate you taking the time to share with us your feedback about your stay at our Holiday Inn Charlotte-Center City. We're committed to providing you with the best overall experience. I'm sorry to hear about the misbehavior of some of our staff. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken, so we can better serve you in the future. I also sent you a private message discussing this further. We're grateful to have you as one of our valued guests. I hope you'll consider us again in your future travel plans! Stay safe, Jomar M. Case Manager IHGService
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Arsen wrote a review Apr 2022
1 contribution
You have to train your reception desk people to be friendlier and more welcoming. The guy who checked us in was behaving like a prison warden. The receptionists don’t even look in your eyes. They talk to you without even looking at you. Very disrespectful! They never cleaned our room. Apparently we were supposed to let them know. Due to Covid they don’t show up without you asking for the service. We booked a room for 3 and were only given two towels. The food at the so-called Italian restaurant La Forchetta is horrible, at least for breakfast. Nothing Italian about the their dishes. Waste of money…!!
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlotte-Center City An IHG Hotel
Responded Apr 28, 2022
Hi 139arsenh, I have informed our manager about the shortcomings you encountered during your time at our property. I humbly apologize for not meeting your expectations. Our team of professionals is working to improve and offer you the standards of accommodation we are known for. Thank you for letting us know about your concerns and trusting us. We can't wait to serve you again and show you that we have much more to offer in your travels. Alejandro G. Case Manager IHGService
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PSD wrote a review Apr 2022
3 contributions1 helpful vote
After being stranded with our extended family of 10, including 4 grandchildren, due to flight delays over 3 days, this hotel saved us from what could easily have been an even more nightmare-ish vacation. We want to particularly extend our deepest gratitude and thanks to Molly, Joey, JJ, and Jay at the front desk who were so deeply touched by our situation, and spared us from even more despair that we could have had after missing a long-planned family Disney cruise due to travel delays. The dining room as well, with Sam the manager, who generously showed so much hospitality to our family whenever we came in. And to the head chef, Luca, who was so dear to our grandchildren with his wonderful sense of humor and Italian accent. And his lasagna was truly to die for! Again, thanks to you all. You gave us joy in the middle of a joyless situation!
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jtwned24 wrote a review Jan 2022
Johnstown, Pennsylvania285 contributions72 helpful votes
I stayed at the Holiday Inn Charlotte for the ACC Championship Game Weekend. The hotel was clean and the rooms spacious. The staff was very helpful at check-in. The property is conveniently located in Downtown Charlotte and is a short walk from the NASCAR HOF, Bank Of America Stadium, Truist Field and a variety of other bars, restaurants, and other attractions. The only negatives from this stay were getting from the hotel to the parking garage and back was a little bit of a walk and if you forgot to get your parking pass validated it was a pain to get back to the lobby. They also had some of the doors locked that are normally open due to COVID, which required you to walk around to the front instead of coming in right by the elevators.
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Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jonesinmybones wrote a review Nov 2021
Palm Coast, Florida1086 contributions34 helpful votes
Booked this hotel because it’s very close to the Spectrum Center. It was much less expensive than hotels all around it. PRO: easy access from I277, excellent price and location, comfortable bed, loads of food choices nearby CON: lots of street noise
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Valet parking is worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gerry Z wrote a review Sep 2021
Woodbridge, Virginia89 contributions10 helpful votes
It's a Holiday Inn, so you know what you're gonna get, and you get it. Satisfaction and expectations met, and I've never had a bad experience. JJ and everyone at the front desk are fantastic. JJ takes customer service to a new level.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: Try to get a city view, but you'll be facing the Truist Building pretty much head-on.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$157 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn charlotte - center city hotel charlotte, holiday inn center city, charlotte holiday inn
LOCATION
United StatesNorth CarolinaCharlotteFirst Ward
NUMBER OF ROOMS
296
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Frequently Asked Questions about Holiday Inn Charlotte-Center City An IHG Hotel
Which popular attractions are close to Holiday Inn Charlotte-Center City An IHG Hotel?
Nearby attractions include Queen City Rides (0.2 miles), Belk Theater at Blumenthal Performing Arts Center (0.1 miles), and Discovery Place Science (0.2 miles).
What are some of the property amenities at Holiday Inn Charlotte-Center City An IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Charlotte-Center City An IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Charlotte-Center City An IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Charlotte-Center City An IHG Hotel?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Holiday Inn Charlotte-Center City An IHG Hotel?
Conveniently located restaurants include The Capital Grille, Luce Restaurant & Bar, and The King's Kitchen.
Are there opportunities to exercise at Holiday Inn Charlotte-Center City An IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Holiday Inn Charlotte-Center City An IHG Hotel have an airport shuttle?
Yes, Holiday Inn Charlotte-Center City An IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Charlotte-Center City An IHG Hotel located near the city center?
Yes, it is 0.09 miles away from the center of Charlotte.
Are any cleaning services offered at Holiday Inn Charlotte-Center City An IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Charlotte-Center City An IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.