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Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

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Traveler (2)
Room & Suite (12)
Dining (2)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quaint
Business
HOTEL CLASS
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Location

Full view
50Car recommended
Grade: 50 out of 100
70Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
88Reviews
23Photos
0Q+A
13Room tips
Traveler rating
  • 36
  • 21
  • 12
  • 11
  • 8
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Popular mentions
This place was given a high rating so we thought we had a nice place for the night. It's not clean, anywhere. The room smelled like smoke and they are having a problem with sugar ants. By the time we went to Walmart for Lysol, cleaned the room, got clean linens and made the
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Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
Responded Jul 26, 2018
Julie, thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
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Hotel's Favorite
This is the best extended stay hotel I have ever stayed. Everything is very well maintained and super clean. Price is on bit higher side. But that's ok based on the amenities. Grab and go breakfast is also good.
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Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
Responded May 12, 2018
Suman, thanks for choosing Extended Stay America for your stay. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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friendly staff, Pet friendly well maintained by Mr. Jerry they are now putting in automated doors for handicap use. well managed By Miss Diana / Ms.Katie Brewer. price a bit high for a long stay lots of restaurants around the area / shopping / hospitals / mall Breakfast
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Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
Responded May 24, 2018
Marque, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. However, we are sorry you found our price to be a bit high. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
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My husband was doing the Spartan race so decided to tag along with our dog and do my last long run there the week before Boston. Got hooked up with the President of Charlotte Running Club and got to run on their amazing trails at Four Mile Creek connecting to McAlpine Creek
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
Responded Apr 8, 2018
Tracey, thanks for being our guest. We are pleased to read you had a comfortable stay with us and found our service along with all of our facilities up to your satisfaction. It was a pleasure having you as our guest, and we hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
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Long narrow hallways, a little dark and dreary. Everything is refurbished with fresh paint but with lower end fixtures, appliances, etc. There's an interesting smell coming from the hotel, its extended stay so it could be people cooking, or it could be a smell that's embedded
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Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
Responded Mar 13, 2018
Thank you for taking time to post your review. We are glad to read you liked our overall service and location was perfect for your needs. Having said that, we are sorry for the issues you experienced in your room and regret the inconvenience it caused. Your feedback in regard to cleanliness will be shared with our housekeeping team. We value your business and hope to have the privilege of hosting you again. Sincerely, Hotel Management
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementExtended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
1 Bedroom Suite - 1 King Bed
Photo provided by managementExtended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
1 Bedroom Suite - 1 King Bed
Photo provided by managementExtended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
1 Bedroom Suite - 1 King Bed
Photo provided by managementExtended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
1 Bedroom Suite - 1 King Bed
Photo provided by managementExtended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
1 Bedroom Suite - 1 King Bed
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123
"comfortable"
"Ask for a front view room because the back wall is a sub division and you can't open curtains or someone can see in your room."
"First floor the best for me"
"Rooms at the rear might be a bit more quiet."
"Room walls are a bit thin so if you are trying to have a good nights sleep I'd ask to be placed where nobody is adjacent to your room"
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123
PRICE RANGE
$116 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay charlottecharlotte extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe Charlotte/Pineville
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
76
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