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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park
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55 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Greensboro, North Carolina
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this hotel on Priceline Express and it was advertised as an 7/10. More like a 5/10. If you have a choice, PLEASE spend the the extra money and stay somewhere else. The first strike was when we arrived we had to wait at least 10 minutes because the front desk attendant was not there. Second strike was the... More 

Helpful?
Thank Nikole336
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our facility was not up to your expectations. Your comments were reviewed by our staff, and we will strive harder to be more present and eliminate the odor to ensure your experience is not repeated. The staff and I appreciate your comments, as it will... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

I was appalled at the condition of this "3 star" hotel... prostitutes everywhere... the whole thing REEKED of marijuana. There was trash all over the stairwells- not just scattered trash, but TRASH BAGS that had been there a while that were leaking into the walkway and down the stairs! When we got to our room, it smelled awful. The rack... More 

Helpful?
Thank Ashley G
Mississauga, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I was attracted by the low prices offered at the hotel, but after staying in the hotel, I wouldn't recommend going there. Bob who greeted me when I first came was the best of the available staff and went up to my room, the smell of the halls were really musky and bad as if they haven't been cleaned for... More 

Helpful?
Thank Samy S
Freehold, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The front desk staff were very friendly but housekeeping was horrible. Stayed 15 days and only had the room cleaned once in 2 weeks. When i asked for service it took 2 days and 3 requests for me to get the room cleaned. Has to change my own sheets and keep asking for items from front desk. Only hotel I've... More 

Helpful?
1 Thank 719alisak
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. The housekeeping service you described is unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am working closely with our housekeepers to improve the service they are delivering. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More 

San Juan, Puerto Rico
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This review is for the ESA on Nation's Ford Rd. It was booked on Priceline Express Deal and recommended by 7/10. If you have a choice go somewhere else. Walls are paper thin. You can hear the people next room talking and the TV at 1:00 a.m.! The A/C goes on and off, so your sleep in constantly interrupted. There... More 

Helpful?
Thank Miguel N
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I'm only giving 2 stars because the staff was pleasant and helpful. The exterior deceiving. This hotel is clearly older but it's so sad as well. My room was not cleaned well. Left over food in the refrigerator, counter tops not wiped down, and a half assed attempt in the bathroom. It was clean but the toilet paper roll was... More 

Helpful?
1 Thank Ebuggers
Raleigh, NC
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 23, 2016

I want to make sure I review the correct property: 6035 Nations Ford Rd. Well, I typically don't stay at these stars (2) ;however I just needed a place to lay my head so that I could be on time for my daughter's graduation the next morning. The staff was very nice.The room was clean, free WiFi and free Continental... More 

Helpful?
Thank Eagleyes737
Level Contributor
277 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed July 12, 2016 via mobile

First off it is my fault I landed here because I waited til last minute to make arrangements and other nearby hotels were full. Ok that said I checked in and with a discount this room was $104. It's a big room and has a kitchenette. Ok there are three floors in this hotel and no elevator. The halls stink... More 

Helpful?
1 Thank Norman D
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. We were disappointed to hear your stay was not a positive one due to the lack of communication about our kitchen and dish policies. Cookware are provided at the front desk. I'm sorry this was not communicated to you. Also, you can exchange sheets, linens, and towels at the front desk... More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 28, 2016 via mobile

Where to begin? The hallways smell bad with bags of garbage outside several rooms. My room is dirty; could they just sweep the bathroom floor? Didn't really want to sleep in the bed. The closet has a curtain that's all disconnected and falling off the runner. This is an extended stay with a fridge and stove, but not a pot,... More 

Helpful?
1 Thank Monica G
Raleigh, North Carolina
1 review
1 of 5 stars Reviewed June 13, 2016

There were 3 families that reserved rooms at your hotel. 2 families left before even unpacking. My family stayed. And only because I was too tired to try and find another hotel at 12:30am. When I pulled back the covers on my bed, there were hairs on the sheets. Head hairs, but still that grossed me out. When we opened... More 

Helpful?
Thank Kelly M
Questions? Get answers from hotel staff and past guests. Ask a question

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Near Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

Address: 5830 Westpark Dr, Charlotte, NC 28217-3556 (Formerly Studio Plus Charlotte / Tyvola)
Location: United States > North Carolina > Charlotte
Price Range: $88 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charlotte - Tyvola Rd. - Executive Park 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Studio Plus Charlotte
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