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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park
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49 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Raleigh, NC
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I want to make sure I review the correct property: 6035 Nations Ford Rd. Well, I typically don't stay at these stars (2) ;however I just needed a place to lay my head so that I could be on time for my daughter's graduation the next morning. The staff was very nice.The room was clean, free WiFi and free Continental... More 

Helpful?
Thank Eagleyes737
Level Contributor
233 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

First off it is my fault I landed here because I waited til last minute to make arrangements and other nearby hotels were full. Ok that said I checked in and with a discount this room was $104. It's a big room and has a kitchenette. Ok there are three floors in this hotel and no elevator. The halls stink... More 

Helpful?
1 Thank Norman D
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. We were disappointed to hear your stay was not a positive one due to the lack of communication about our kitchen and dish policies. Cookware are provided at the front desk. I'm sorry this was not communicated to you. Also, you can exchange sheets, linens, and towels at the front desk... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Where to begin? The hallways smell bad with bags of garbage outside several rooms. My room is dirty; could they just sweep the bathroom floor? Didn't really want to sleep in the bed. The closet has a curtain that's all disconnected and falling off the runner. This is an extended stay with a fridge and stove, but not a pot,... More 

Helpful?
1 Thank Monica G
Raleigh, North Carolina
1 review
1 of 5 stars Reviewed June 13, 2016

There were 3 families that reserved rooms at your hotel. 2 families left before even unpacking. My family stayed. And only because I was too tired to try and find another hotel at 12:30am. When I pulled back the covers on my bed, there were hairs on the sheets. Head hairs, but still that grossed me out. When we opened... More 

Helpful?
Thank Kelly M
1 review
5 of 5 stars Reviewed April 30, 2016 via mobile

Samantha, Josh, & Ahmad are great staff always cleaning always helpful kept people out that didn't belong there... always on their feet to provide great service the cleaning crew of 2 very polite women and would get you everything you need and would say hi everytime. you guys made me feel like I was at home there. thank you &... More 

Helpful?
Thank chucknjess
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you so much for sharing your experience with us. I am proud of our staff for providing you with exceptional customer service and a great stay! I will be sure to share your kind comments with our entire team. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Buckhead, Georgia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 24, 2016

The place is suppose to be located in this upscale "Executive Park" area (hotwire). However it just felt strange, shady, long term residents. Then they copy your ID because they said some kind of adult trafficking problem in the area. So be sure to lock doors. 2 star not a 3 star; rm was ok bathroom was little unclean with... More 

Helpful?
1 Thank THE3ONE
Charlotte, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015 via mobile

This is a very clean, secure, friendly nice breath if fresh air in a busy area of Charlotte. It's close to the airport, with a shuttle service, and it's close to business and shopping. The room was off a hallway, so it was secure and warm. The room was clean , no odors, no cobwebs, no bugs, no holes in... More 

Helpful?
1 Thank wilsod06
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you so much for posting a review of our property. We are so pleased to hear that we were able to exceed your expectations and provide you with a home away from home experience! I truly appreciate your kind comments about our customer service as well as all the amenities our hotel has to offer. Thank you again for... More 

Ohio
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed September 10, 2015

The price and the mixed reviews drew me in, but we ended up checking out early after finding a waterbug walking around our bathroom. Having stayed at an Extended Stay a few times before and reading the reviews, I knew what I was getting into... NO elevator, check. Limited breakfast selection, check. Asking for dishes, check. They've made a decent... More 

Helpful?
Thank Urban_Photog
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you found a bug in your room. Please accept my apology. As this hotel’s manager, I can assure you that I have called an exterminator to ensure your experience is not repeated. I am grateful for the feedback you provided... More 

Trinity, Florida
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 22, 2015 via mobile

First off, this is more like an apartment building in the projects than a hotel. Dark. Gloomy. Dingy. Next, rooms are stated as Smoke Free. I've been in my room an hour and already have a headache from the smell of cigarettes in the furniture. The AC unit is hardly putting out cold air and I still want to sleep... More 

Helpful?
3 Thank Timothy R
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for your unpleasant experience at our hotel. I will be reviewing your comments with our staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015 via mobile

Great service, cleaning services on time, wonderful faculty and staff. I visited this location as an engineering intern from Ohio. The company I worked for placed me in this hotel and I couldn't have asked for a better place. Perfect distance from downtown for activities - yet not too close. Near parks, southpark mall, and other stores and attractions. Great... More 

Helpful?
1 Thank Shawn T
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed our clean and comfortable rooms as well as our convenient location. I truly appreciate your comments regarding our friendly and accommodating staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay... More 

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Near Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

Address: 5830 Westpark Drive, Charlotte, NC 28217 (Formerly Studio Plus Charlotte / Tyvola)
Location: United States > North Carolina > Charlotte
Price Range: $87 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charlotte - Tyvola Rd. - Executive Park 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Studio Plus Charlotte
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