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DoubleTree by Hilton Hotel Charlotte - Gateway Village

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#27 of 180 Hotels in Charlotte
Certificate of Excellence
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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779 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Charlotte - Gateway Village
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Showing 770: English reviews
Savannah, Georgia
Reviewed April 18, 2016 via mobile

My sister and I spent a Saturday night here for a concert at the PNC Pavilion. It was easy on-off I-77 and a quick drive (about 15-20 min) both there and back. The hotel was really nice - room was clean and comfortable, the cookies were warm and parking in the hotel was affordable and convenient. We ate in the...

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Helpful?
Thank 4georgiapeaches
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We are very happy to read the comments about your recent stay and glad that you found the location and the food in the restaurant to your satisfaction. Hope to see you return soon....safe travels.

Lexington, South Carolina
Reviewed April 18, 2016

My husband and I were looking for a weekend getaway. He wanted to go to a minor league baseball game; I wanted to go hiking. We decided on Charlotte because from there we could easily do both. As I was looking for hotels within walking distance of the Charlotte Knights' stadium, I chose the Doubletree because tickets to the game...

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Helpful?
Thank highcat
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to share your experience with us. Please accept our sincerest apologies for the behavior of our team. Your comments have been shared with our Front Office Manager and our Guest Service Agents are being retrained regarding our packages. Thank you for letting us know about your air conditioner, our Chief Engineer went and inspected...

Reviewed April 16, 2016

Very happy with our stay here for business. Staff were all extremely helpful. We ate dinner in the restaurant and were very pleased with the menu, service and food. Nice location right downtown. Room was clean and well appointed

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Helpful?
Thank Tina M
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your stay with us. Hope to see you return in the near future. Safe travels.......

Savannah, Georgia
Reviewed April 15, 2016

Enjoyed our stay. I came up to practice with JWU basketball team. Front desk staff very nice and helpful also dinning room staff. Breakfast was nice also. The hotel is located in a great place foe JWU parents but it would be nice to lower the price some.

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Helpful?
Thank bushclark1
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

It’s awesome to hear you are pleased with our hotel. Hope to see you return again soon. Safe travels.

New York City, New York
Reviewed April 12, 2016

This Hotel is in a great location. The service is outstanding, nice and quit. Great location, you can walk to the heart it the city. Will attemp to book with this hotel on my next trip to the area. Great.

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Thank michaelbH3135VH
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We are happy to hear that you enjoyed your stay with us. Hope to see you return in the near future.

Philadelphia, Pennsylvania
Reviewed April 12, 2016

The staff seemed enjoying their job. They were trying to get helpful. Enjoyed the service The location is perfect. Close to downtown, but quite enough. Nice surroundings to walk around. Good restaurants nearby. Good and clean room and acceptable common areas.

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Helpful?
Thank Jortar
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

Cameron, United States
Reviewed April 11, 2016

The location of the hotel is wonderful. It's within walking distance to attractions that are within the city, and it is a short drive to the attractions that are farther out. The hotel is clean, and the staff is wonderful. It a good hotel to stay at if you are visiting the Charlotte area. The only thing that is not...

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Helpful?
Thank Antonia K
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Your comments about your stay us made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). In regards to the parking, please unload your luggage prior to parking. The Guest Service Agents will be happy to assist if needed. Hope to see you again soon,

Northallerton, United Kingdom
Reviewed April 8, 2016

Stayed with family at the end of a 2 week holiday in Virginia and South Carolina. Sadly the pool was closed :-( which was a big disappointment as we knew we had time to kill and selected this hotel specifically for its pool.

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Thank Neasy72
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to share your experience. Please accept our apologies for the seasonal outdoor pool not being open. We try to have it open by mid May due to the evening temperatures in April still being cool and the pool not being heated. We hope to see you again in the future.

Syracuse, NY
Reviewed April 8, 2016

This is a very nice centrally located hotel, upon check in we received bottled water, and warm delicious cookies, nice touch! Choosing a room online was easy and our request was honored. Self parking was convenient and easy. Thank you to the front desk and housekeeping staff.

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Helpful?
Thank MillerFern
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Your comments about your stay at DoubleTree by Hilton Charlotte made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon,

Charlotte, North Carolina
Reviewed April 7, 2016

There for one night and had a pleasant stay. Room was fairly nice, staff was very nice and accommodating. My only complaint would be the long hair found in the shower and in my bed which could have been from the housekeeper because everything looked clean. Perhaps hair nets are needed. Overall, nice stay.

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Helpful?
Thank judithdb2016
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Location: United States > North Carolina > Charlotte > Third Ward
Price Range: $124 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#14 Romantic Hotel in Charlotte
#39 Family Hotel in Charlotte
#44 Business Hotel in Charlotte
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Charlotte - Gateway Village staff and other travelers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Charlotte - Gateway Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“6th Floor is HHonors”
 of 5 bubbles CindyKlemencic, 2 weeks ago | Read review
“I had a room close to the elevator on the even side facing the street and it was quiet”
 of 5 bubbles BeachGirl_CoffeeLuv, Aug 22, 2016 | Read review
“Don't get room #301 if you can avoid it.”
 of 5 bubbles esllera, Jun 15, 2016 | Read review
“very nice rooms”
 of 5 bubbles courteneyj527, Jun 7, 2016 | Read review
“Don't choose a connecting room, the noise between rooms is bad”
 of 5 bubbles CindyKlemencic, Apr 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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