We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Charlotte - Gateway Village

#47 of 173 Hotels in Charlotte
Certificate of Excellence
Hotel deals
Hotel website
895 W Trade St, Charlotte, NC 28202-1122
Special Offer
2X Points Package
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
DoubleTree by Hilton Hotel Charlotte - Gateway Village
View Map
Add Photo Write a Review

591 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a wonderful time at this hotel. Easy to access from freeway and a great location to many features downtown and the surrounding city. The rooms were great in size and comfort. The easy digital check-in made our arrival stress free. We had no issues with the hotel and enjoyed our time. Will definitely be staying there for another girls... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amanda G
Darlington, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was great, I left some items in my room and when I called and asked if I could get them shipped to me they never hesitated. They went above and beyond the normal hotel services. I would definitely stay here again and the food in the restaurant was excellent.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fran W
Concord, North Carolina
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I came to Libations on a rainy day for lunch. There were not many people in the restaurant so I was unsure why it took so long for me to be served, waited on and eventually get my bill. I was in the restaurant for over an hour. I ordered a chicken and spinach soup that was very good. I... More 

Helpful?
Thank crystal9601
tewksbury, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel amenities, staff is very pleasant and rooms very comfortable unfortunately situated in an inconvenient location. Stayed at this hotel a total of five nights during a recent business trip to Charlotte, NC. The hotel is far from the city center and need to take taxi or shuttle daily. Also, because it's next to a highway, room noise is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Helder J G
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for sharing your experience with us. Please accept our sincerest apologies for the traffic noise and the lack of sleep. Should you decide to stay with us in the future please request a room on the odd side of the building. We hope to see you in the future. More 

Upper Marlboro, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel has the best staff. They are friendly, funny, and helpful. Ms. Dina (spelling) at the front desk is AMAZING! Talk about some southern hospitality. Even when I didn't get a shower cap from my room cleaning staff, she left her front desk and came all the way to my floor with it with a smile on her face.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melanie M
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay and that Dina was helpful! I’ll be sure to share your comments with them. See you soon. More 

Daytona Beach, Florida
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I have to say that I was very disappointed in some of the food I experienced in the restaurant during my stay. We were in town for a cheerleading convention and I ordered the parmesan potato chips but was totally surprised to bite into red pepper seasoning on the chips. When looking at the menu I did not see that... More 

Helpful?
Thank Cheryl B
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient to Panthers Stadium, lots of good food and shops in Gateway area. Clean, comfortable bed! Good TV, bathroom. Nice climate control. Check in was a breeze, changed rooms to enable us to check in early.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank curtiss817
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very please with the friendly helpful staff. They helped with parking a large vehicle off property. The restaurant staff was extremely friendly and helpful. Service throughout the hotel was superior in very way. Room was clean and spacious. Thanks

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Terry N
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We are glad to hear that you enjoyed your stay with us. Hope to see you return in the near future. More 

Lewisville, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed the night for the Panthers NFC Championship game. The rooms are nice, the location is great, and the bed was fabulous. The devil is in the details. For example, our room had no hand towels or wash cloths. There were about 4 tissues left in the box with no refill in the room. While we enjoyed the warm... More 

Helpful?
Thank tarheel0711
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for choosing to stay with us! We appreciate hearing from our guests and are sorry to hear that you did not have the true DoubleTree experience. We are sorry to hear that the upkeep of your room was not what you expected and deserved. Your comments have been passed along to our Director of Housekeeping so she may act... More 

Lewisville, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I booked a room, one night, on January 24th because we went to the Panthers vs. Cardinals game at Bank of America Stadium and knew it would be a late night. We'd stayed at other Double Tree hotels before and loved the service, the rooms and, of course, the cookies. On this trip the room was very... More 

Helpful?
Thank Taz612
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to share your experience. Please accept our sincerest apologies for that lack of bathroom amenities. I have shared your comments with our Director of Housekeeping and she is working with her team to ensure this doesn't occur in the future. I do hope you will try us again in the future. Thank you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

151 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Other (5)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (79)
Viewed
Accessible Parlor Room (14)
Viewed
Amenities (7)
Viewed
Pool (3)
Viewed
Restaurants and Bars (6)
Viewed
Standard Doubles Room (20)
Viewed
Standard King Room (19)
Viewed
The Hotel (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (1)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Charlotte hotels
Second Ward
Westin Charlotte
Westin Charlotte
#44 of 173 in Charlotte
4.0 of 5 stars 1,177 reviews
Second Ward
Hilton Charlotte Center City
Hilton Charlotte Center City
#52 of 173 in Charlotte
4.0 of 5 stars 969 reviews
Show Prices
Show Prices
Show Prices
Third Ward
Residence Inn Charlotte Uptown
Second Ward
Hyatt Place Charlotte Downtown
Second Ward
Hilton Garden Inn Charlotte Uptown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay