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Courtyard Charlotte Airport North

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Courtyard Charlotte Airport North
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293 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Pittsburgh, Pennsylvania
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Charlotte, NC is always our stopping point for our drive to Hilton Head. I selected this Courtyard for convenience. The property was very nice and the staff performed as I would expect a Marriott property to do. Two small suggestions...I wanted adjoining rooms with two queen beds in each room. This was not available and it could easily be done... More 

Helpful?
Thank Ken K
New York City, New York
Level Contributor
107 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 2 nights, we were delayed flying in so we did not check in until midnight. Hotel was understaffed at that hour, which I can understand, but we waited a long time to get our room. Very early the next Morning we find the toilet is broken and will not flush , We call down to let them... More 

Helpful?
Thank nicole v
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for staying with us and providing your feedback. Our goal is 100% guest satisfaction and unfortunately we have fallen short of that goal. Please accept our sincere apology for the issues that you experienced during your stay. We will be sharing your feedback with the appropriate hotel team to ensure that this was an isolated incident and is... More 

Culleoka, Tennessee
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am not always thrilled about heading out Sunday night to start my travels...so I decided to fly and stay by the airport. I have one negative comment about this property...the neighborhood is not real good and there are not restaurants nearby. The many positives about this hotel far outweigh this one negative. I had stayed at this property before... More 

Helpful?
Thank PioneerTW
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you so much for staying with us again and sharing your feedback! We are happy to hear that you enjoyed your stay with us and were able to enjoy some of the great dishes at the Bistro. We hope to see you again the next time your travels bring you to Charlotte! More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here overnight when I was stranded in Charlotte due to flight delays and missed connections. The best thing I can say about this place is that the room was clean and the bed was comfortable. The front desk staff was helpful, but the hotel was very understaffed. The line was always at least 4-5 people long, and there was... More 

Helpful?
Thank C R
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

C R, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the check in experience and housekeeping staff. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is... More 

Fayetteville, North Carolina
1 review
4 of 5 stars Reviewed July 25, 2016

I had to travel to Charlotte for a business planning meeting with a client in Charlotte. I arrived a day early so I could relax and enjoy a few of the amenities. Room service and cleanliness was really good. There was also very helpful worker, I believe her name was Ms. Pat, that showed me where the pool and fitness... More 

Helpful?
Thank robinsonalstonweddin
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you so much for your wonderful feedback and review! Ms. Pat is awesome and I am happy to see that she was able to take care of you. We hope to see you again soon! More 

Cary, NC
Level Contributor
99 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

We stayed at this location because of its proximity to CLT. You are extremely close to the airport and hear the planes overhead. The lobby has been renovated with a modern bistro area and open concept. There is also a fire pit in the courtyard and outdoor seating. The most confusing part was finding the right hallway and elevator to... More 

Helpful?
Thank Katladyunc
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for your feedback and photos! We are happy to hear that you enjoyed your stay, but definitely see some areas where we can improve. Thank you again for your feedback and we hope to see you again. More 

Dallas, Texas
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed July 20, 2016

130 nights on the road a year so I know a well run hotel when I see one. BEST LOCATION in CLT for the price. But this Courtyard shines because of the people. I found the room fresh and clean. No smoke, no issues. Towels were fresh, toiletries were in place and room had already been cooled down which is... More 

Helpful?
2 Thank Cpate001
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for your wonderful review and feedback! We strive to deliver 100% guest satisfaction and are happy to hear that you enjoyed your stay. I will be sure to share your feedback with all of the associates to ensure we continue to deliver quality service. Thank you again for staying with us and we hope to see you again... More 

Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2016

My flight got cancelled so i stayed there for a night. I was able to order from my room but had to go pick my order from the cafe in the lobby.I had a tough time opening my door with my my hands full. The air conditioning kept making noise and at some point was not cooling. Customer service was... More 

Helpful?
Thank Odini O
Raleigh, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2016

I travel a bunch, and as far as the property it's pretty much your standard issue airport hotel. However the customer service really makes this place stand out. To a person, everyone was friendly and helpful, from the front desk to housekeeping to the bistro. It was a hectic trip for me with travel delays and two huge projects with... More 

Helpful?
Thank tsc_nc
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for your wonderful review! Travel can be hectic and we are happy to see that you were able to find some peace while staying with us. Our guests satisfaction is our #1 goal and we are please to see that we have met that goal. We hope to see you again soon! More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 6, 2016 via mobile

***PLEASE READ MY REVIEW** If you can look elsewhere please do so! 1. The Wifi is super slow! 2. No room service! Just a water-down cafe with ridiculous prices! 3.At exactly 4:47 am there was a power shutdown and the fire alarm went off and just like that we all had to rush down the stairs and stand outside until... More 

Helpful?
Thank Hamlet77
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Hamlet77, Thank you for your feedback and I am sorry to hear about your recent experience. We do not offer or advertise room service, but do have a Bistro in the lobby and a "To-Go Menu". I am very sorry to hear that your Bistro experience was less than satisfactory. During your visit there was a power surge in and... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Airport North

Address: 2700 Little Rock Rd, I-85 & Little Rock Rd, Charlotte, NC 28214-3021 (Formerly Courtyard Charlotte Airport)
Location: United States > North Carolina > Charlotte
Price Range: $124 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport North 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Marriott
Charlotte Courtyard
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