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Courtyard Charlotte Airport North

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Courtyard Charlotte Airport North
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362 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Reviewed yesterday NEW

Our trip didn't start out so great. We had difficulties checking with front desk staff. The rooms were ok a little disappointed in not having a refrigerator or microwave. The highlight of our trip was the excellent customer service from Chef Linda and Precious. The food and service was amazing.

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Helpful?
Thank Voc M
Reviewed 2 days ago NEW

Chef Linda and Bistro attendant Precious were super friendly and Chef Linda presented me with a wonderful breakfast. Both were super courteous and checked on me frequently. I plan to stay at this location again on any future business trips to Charlotte.

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Helpful?
Thank Keith G
Hilton Head, South Carolina
Reviewed 4 days ago NEW

I got stuck in Charlotte over night due to fog and stayed at the Courtyard Charlotte Airport North. he room was clean and very nice and the front desk staff very friendly and accommodating. When I went down to the Bistro in the morning, they were short staffed and very busy but Precious Mahathe and Linda were great under under...

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Thank lmann0812
Prague, Czech Republic
Reviewed 1 week ago

I was staying only one night at the hotel during my layover, but I wish I could stay longer :-) The bed was super cozy and I found healthy food at the Deli downstairs even at late hours. But what is making me write this review is feeling of a gratitude for the hotel staff. I lost my phone in...

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Thank Lucka K
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Lucka K, Thank you so much for your feedback. We work very hard to provide he highest quality guest service and are happy to hear that we exceeded your expectations. Misplacing an item can be stressful, but I am happy to hear that we were able to find it and get it back to you in a timely manner. We...

Reviewed 1 week ago via mobile

Linda the chef was very friendly and made a great breakfast! I will plan to stay there again on a future overnight trip to Charlotte NC. The bed was comfortable. And the room was very clean. Overall the hotel was clean & comfortable. Thank you again Chef Linda.

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Helpful?
Thank Beth M
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Beth M, Thank you so much for staying with us and providing your feedback. I will be sure to share your wonderful comments with all of our associates especially Ms. Linda. Thank you again for staying and we hope to see you again the next time your travels bring you to the Charlotte area

Wakefield, Canada
Reviewed 1 week ago

Arrived at Charlotte airport and after getting our bags, I called for the free shuttle. They said it would be 10 to 15 minutes. After about 25 minutes, the shuttle still hadn't arrived so I called again. There must have been some kind of miscommunication as the person I talked to didn't know we were at the airport. She was...

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Thank Bobberts
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Bobberts, Thank you for providing your feedback regarding your recent stay. This experience is well below our standards and will be addressed immediately. Please accept our sincere apology for this. Our guests satisfaction is our number one goal and we have unfortunately fallen short of that goal. We hope to have a better opportunity to serve you in the future.

Tampa, Florida
Reviewed 1 week ago

Normally, I don't rate Marriotts badly and being a platinum member makes this so difficult: but this location put me over the edge. I checked in for the week and a day later after getting ready for my regular run I reach out to put on my sneakers - and to my surprise - they weren't there! Reached out to...

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Helpful?
Thank CamperHamper
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

CamperHamper, Thank you for being a loyal Marriott Platinum Member and providing your feedback from your recent stay. Please accept our sincere apologies for your recent experience. This is well below our standards and will be used to train and develop our associates to improve our operations. As of today we have still been unable to locate your missing shoes....

Reviewed 1 week ago

Came to the courtyard for a quick business trip. The hotel was very close to the airport but a little bit of a drive at night to get to the city for food. Good news is "Bones" at the Courtyard took care of us with catering. Perfect for a quick trip that is close

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Helpful?
Thank Jon R
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Jon R, Thank you for taking the time to share your feedback from your recent visit. We strive to deliver a flawless guests experience and will let Bones know how much you appreciated his service. Thank you for staying with us and we hope to see you again the next time your travels bring you to Charlotte.

Reviewed 1 week ago

When you plan a business meeting, ask for "Bones." He was helpful with providing food and drinks to our business meeting. He took care of all of our needs and went out of his way to make sure we were comfortable. Well done Bones! We will miss you.

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Helpful?
Thank Phillip B
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Phillip B, Thank you for having your meeting with us and taking the time to share your feedback. I will be sure to let Bones and all of our associates know how much you appreciated their service. We love hosting meetings and hope that you will choose to utilize our property again in the future.

Atlanta, Georgia
Reviewed 1 week ago

Everyone I've met here in my 2 or 3 stays over the past couple of months is so friendly, from housekeeping staff, to the front desk and the team at the bistro. They all feel like friends and family! Special shout out to Linda in the kitchen - great breakfasts, and extra TLC when she serves it up!

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Helpful?
Thank gkrgeorge
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

gkgeorge, Thank you for staying with us and providing your feedback! I will be sure to let Linda know how much you appreciated her service. We strive to deliver a flawless guests experience and are happy to see that you enjoyed your stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Airport North

Address: 2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214 (Formerly Courtyard Charlotte Airport)
Location: United States > North Carolina > Charlotte
Price Range: $124 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport North 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Courtyard
Charlotte Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Charlotte Airport North staff and other travelers.
4 questions
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Basseterre, Saint George Basseterre, Saint Kitts and Nevis
over a year ago
Merrick, New York
9 months ago

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Questions? Get answers from Courtyard Charlotte Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I asked for a room away from the highway.”
 of 5 bubbles 776luckak, 1 week ago | Read review
“- ask for room without an adjoining door in case your neighbour decides to have a large party.”
 of 5 bubbles Bobberts, 1 week ago | Read review
“Higher rooms have less noise from the a/c, but all rooms are clean and comfortable”
 of 5 bubbles 756nancya, 2 weeks ago | Read review
“Stay in the new building...not the older building”
 of 5 bubbles PioneerTW, Aug 14, 2016 | Read review
“Ask for ground floor near back for a separate entrance and plenty of parking, but not facing highway.”
 of 5 bubbles Cpate001, Jul 20, 2016 | Read review
5 of 5
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