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The Carolina Inn

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About

#3 of 19 hotels in Chapel Hill
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
GreenLeaders Gold level
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
Hotel links
:Pancakes and Parking
2132Reviews6Q+A100Room tips
Traveler rating
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sara r wrote a review May 2023
Chapel Hill, North Carolina6 contributions12 helpful votes
This is a beautiful hotel. It has huge sentimental meaning to us, has been part of our family for years in various ways. BUT the focus on beautiful comes at the cost of internal structural integrity. Our stay was interrupted when at 4 AM a disgusting scent of sewage came in through the vents. It woke up the family. The night manager agreed to shift us to another room (which isn't the most fun activity at 4 in the morning if you also have a morning plane to catch) and did NOT reimburse us for the night. That surprised me. We most definitely did not get a good night's sleep there because something is up either with their plumbing or their HVAC system, or both. It was a putrid smell that came through the room's HVAC vents; not something that should be wafting through the air in such a gorgeously manicured space. I hope they get it together. Maybe Hyatt is running them into the ground, which would be such a shame. The hotel's 100th anniversary (I believe) is next year. Hyatt needs to step it up and take care of the internal structure of the hotel.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Inspire55351256552 wrote a review Jan 2023
2 contributions
Hotel's Favorite
Hands down the best hotel in the area and one of the most lovely places overall. Assistant Front Desk manager Dylan Livingston is a terrific help and a great representative of the Inn and the Hyatt organization.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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james19802023 wrote a review May 2023
Raleigh, North Carolina1 contribution
Unless you are attached to UNC in some way or need to stay basically on campus, I would not really recommend this hotel. It is a little too expensive for the quality of room and service you will receive. It seemed many of the hotel staff which I encounter didn't understand English. From such a traditional hotel, I expected a bit more.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gmc6163 wrote a review May 2023
1 contribution
Great stay....3x the normal price because of college graduation....they should be ashamed. The hotel should not charging families 3x the normal price because of graduation. This is the epitome of proce gouging.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Suzanne L wrote a review May 2023
2 contributions
Very historical, classic setting for the wedding of our son and his new beautiful wife. We had a lovely time from beginning to the end. Staff was excellent handling a group of our size. Rooms were spacious and elegant.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MaximillianKolbe wrote a review May 2023
1 contribution
The Carolina Inn experience exceeded expectations once again. From the check-in process, the valet, the assistance with the luggage and the staff handling a large private dinner, it was an unparalleled experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wpaiken wrote a review May 2023
1 contribution
Carolina Inn is a terrific hotel with an exceptional staff. I have stayed at the Inn for many years and it never disappoints. Particular compliments go to the Bar/Restaurant area and food and drink choices and to the parking attendants, front desk, reservations and room cleaning staff. One suggestion is to make Peloton Bikes available for guests.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bobby K wrote a review May 2023
Wailea, Hawaii32 contributions2 helpful votes
Loved the location of the Carolina Inn and the hotel is very, very pretty. The service and food are questionable there. Not nearly enough waiters or bartenders in the Crossroads restaurant for the size of the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lindaspears wrote a review May 2023
1 contribution
I have not been to the Carlina Inn a few years. It was a delight to be back. The place remains charming The staff are always helpful and responsive. The food was great, better than I remember which was perfectly fine.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rjf2432023 wrote a review May 2023
1 contribution
The hotel, staff, and atmosphere was amazing!!! They accommodated everything that we needed, provided shuttle service, and arranged transportation to the airport. This truly was an amazing experience and I would definitely stay there again!
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$279 - $508 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the carolina hotel chapel hill, carolina hotel chapel hill
LOCATION
United StatesNorth CarolinaChapel Hill
NUMBER OF ROOMS
185
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THE CAROLINA INN - Updated 2023 Prices & Hotel Reviews (Chapel Hill, NC)

Frequently Asked Questions about The Carolina Inn
Which popular attractions are close to The Carolina Inn?
Nearby attractions include Ackland Art Museum (0.2 miles), He's Not Here (0.3 miles), and Carolina Performing Arts (0.2 miles).
What are some of the property amenities at The Carolina Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Carolina Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Carolina Inn?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Carolina Inn?
Conveniently located restaurants include Top of the Hill Restaurant & Brewery, Crossroads Chapel Hill, and Buns.
Are there opportunities to exercise at The Carolina Inn?
Yes, guests have access to a fitness center during their stay.
Is The Carolina Inn located near the city center?
Yes, it is 0.4 miles away from the center of Chapel Hill.
Are any cleaning services offered at The Carolina Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does The Carolina Inn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Carolina Inn?
Many travelers enjoy visiting Old Chapel Hill Cemetery (0.5 miles) and Horace Williams House (0.8 miles).
Is The Carolina Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.