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The Carolina Inn

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The Carolina Inn
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1,083 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
Pollocksville, NC
Reviewed 2 days ago NEW

Staff were most professional I have ever dealt with. Accomodations were beyond expectations. Everything I asked for I received. There is nothing that could have made this stay any better. I will definitely come back and recommend this motel.

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Helpful?
Thank Johnny S
New Bern
Reviewed 2 days ago NEW

I think the rooms have been attractively decorated, but the dining room has been stripped of its charm. I think that the mantel and trim work in the restaurant. & bar are classically elegant , but the new decor does not fit with the old. I hope that a change will be made to restore it to it's former grandeur.

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Thank phyllc420
Walnut Cove
Reviewed 2 days ago NEW

My first time as an overnight guest and it was an excellent experience. I'v dinned at the restaurant before and always loved the property. The facility was beautifully decorated for Christmas and the staff were extremely helpful. Can't wait for another chance to stay again.

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Thank R943JCgaryh
Mebane, North Carolina
Reviewed 2 days ago NEW

Reasons: 1.The once "Southern" charm and steep tradition is going away and being replaced with a more "urban " feel 2. They automatically add a 18% tip to your bill for a party of 2! 3.wait staff, are dressed like they are coming in from shopping and are not attentive. Ask for prongs for sugar cubes,never received, seems unsantitary to...

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Thank Morganlady2
Cary, North Carolina
Reviewed 3 days ago NEW

The husband and I visited the Inn for our 10 year anniversary and were extremely pleased! The room was spacious and clean, the staff was beyond courteous and very receptive to our needs. We were surprised with a full bottle of wine and chocolate covered strawberries, as well as a little snack of pimiento cheese and crackers. Usually when we...

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Helpful?
Thank JTess1425
manager826, Manager at The Carolina Inn, responded to this review

Dear JTess1425, Thank you for the wonderful review. We were honored that you chose us for such a special occasion. We were very pleased to read that you found our staff to be hospitable and accommodating. We appreciate all of your kind words about the hotel's ambiance and our guestrooms. Thank you for your recommendation and we hope we have...

Greensboro
Reviewed 3 days ago NEW

The Carolina Inn is a gorgeous property, and it was decorated beautifully for the season. The rooms are cozy but spacious, and the whole place has a very historic and colonial but elegant feel to it. The staff is friendly and knowledgeable and incredibly helpful.

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Helpful?
Thank 261donaldk
manager826, Manager at The Carolina Inn, responded to this review

Dear 261donaldk, Thank you for the fantastic review. As a historic landmark in Chapel Hill, we take great pride in our venue steeped in Carolina history and traditions, so we’re delighted to read such high praise for the Inn. Thank you again for all of your kind words regarding our 12 days of Christmas decorations, staff, and guestrooms. We look...

Morrisville, North Carolina
Reviewed 6 days ago NEW

My fiancé and I went to stopped by the sales office at the Carolina Inn, we were referred by a close friend and we were in the area and while we did not have an appointment we thought we may just talk about options. We had the opportunity to speak with Charmaine and she did show us around the facility....

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Thank Flor_De_Amarilla
Asheboro
Reviewed 6 days ago NEW

This was my second time staying at the Carolina Inn. The staff was very friendly and attentive. The room was very nice. The Christmas decorations were beautiful! I would highly recommend Carolina Inn to others!

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Helpful?
Thank donaldp877
manager826, Manager at The Carolina Inn, responded to this review

Dear donaldp877, Thank you for the fantastic review. Your return visit is the greatest compliment we can receive. It is our goal to deliver exceptional service and gracious Southern hospitality in this beautiful college town of Chapel Hill. We thank you for such high praise, and we look forward to your next visit!

Los Osos
Reviewed 1 week ago

Very comfortable beds, pleasant room and serviceable bathroom. Our only quarrel is with the atmosphere of the bar/restaurant - these used to be delightful but have been "modernized" and lost the charm.

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Helpful?
Thank judithcadigan
manager826, Manager at The Carolina Inn, responded to this review

Dear judithcadigan, Thank you for taking the time to tell us about your recent visit to The Carolina Inn. Our mission is to provide our guests with gracious southern hospitality in our treasured historic venue. With the room décor inspired by historical southern antiques along with the latest modern amenities, it’s pleasing to hear how our guests discover and enjoy...

Matthews
Reviewed 1 week ago

Excellent value of special offer package. No more expensive than nearby hotel chains. Top quality in all respects. Old-fashioned attention to detail made for a very pleasant and memorable stay. Exceeded my expectations in every way. It would be difficult to find this level of service and accommodation anywhere else in today's cookie-cutter, fast-moving culture.

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Helpful?
Thank Charles A
manager826, Manager at The Carolina Inn, responded to this review

Dear Charles A, Thank you for the excellent review. As a historic landmark in Chapel Hill, we take pride in our historic venue steeped in Carolina history and traditions, so we’re delighted to read such high praise for our historic inn. Thank you again for choosing to stay with us. We look forward to welcoming you back for a future...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro St, Chapel Hill, NC 27516-2739
Location: United States > North Carolina > Chapel Hill
Price Range: $157 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travelers have asked, with answers from The Carolina Inn staff and other travelers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a corner room with windows”
 of 5 bubbles lguy66, 2 weeks ago | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 4 weeks ago | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, Oct 17, 2016 | Read review
“Get a view of gardens not street or parking lot.”
 of 5 bubbles twickski, Sep 27, 2016 | Read review
“Choose the first floor in the back area near parking if you want closer access to your car!”
 of 5 bubbles ButterBean21, Aug 15, 2016 | Read review
5 of 5
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