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Residence Inn Chapel Hill

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Residence Inn Chapel Hill
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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Columbia Station
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I really like the staff as well as the building itself the pool was open and clean. We had a large double suite that was decorated properly and spacious. No complaints will definitely visit again The only downfall that I could point out was that there's only one elevator in each section of building. This can make the walk to... More 

Helpful?
Thank Kevin R
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear Kevin, Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our staff polite and helpful and our building clean and maintained! More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our first time staying here, as we bought it at an auction. The good news is.... The room we had was rockin! Also to my pleasant surprise, pets were allowed! Now for the crappy news. There are NO ice machines. In our particular room, we had a full fridge, with an ice maker, that was not on upon... More 

Helpful?
Thank 2tan4u
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Dear 2tan4u, Thank you for staying with us recently. We truly appreciate the feedback. Although you seemed overall pleased with your stay, we completely understand the inconvenience it causes guest having the ice maker already on for our guest. unfortunately per health code reasons we are not allowed to per make ice for our guest.We really appreciate your business and... More 

Washington DC, District of Columbia
Level Contributor
221 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Large room/suite - suitable for a family. We needed sleeping spots for 3 adults and did not want to share beds. Kitchen was convenient for storing/preparing food for a couple meals and late night snacks. Price was average. Cons: Location is out of the way from anything else. Access from the highway is difficult. No walkability. On site restaurant... More 

Helpful?
1 Thank DMLehman6
Branden P, Manager at Residence Inn Chapel Hill, responded to this review

Your feedback is very important to us. We certainly do not want to learn that any guest has had a bad experience and we will use this tool in understanding what departments may need some extra attention. Please accept our apologies and we truly hope you may allow us another opportunity to welcome you back to exceed all your expectations. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

Booked a room for a week. Requested 2 beds one for me one for my mother. Arrived to find they had us in a room with one king.Sorry was all we got. Showed them the print out of the reservation that stated 2 beds. Way to drop the ball meriott. As a merriott rewards card member I,m not happy to... More 

Helpful?
1 Thank 619jimmythep
Branden P, Manager at Residence Inn Chapel Hill, responded to this review

Thanks for leaving a review. You made very simple, standard requests and we should have given you much better service. Unfortunately management had not been made aware of this situation, I would like to hear more about your experience. If you would please reach out to us at your earliest convenience. Please accept my sincerest apology for this experience. We... More 

Lexington, Kentucky
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

We loved our stay at the Residence Inn Chapel Hill. We had plenty of room for the whole family and the staff was outstanding. Breakfast spread was bountiful and constantly refilled to remain hot. If they added one more waffle maker, it would make things even better! Thanks for a great stay!

Helpful?
Thank BackInLex
Branden P, Manager at Residence Inn Chapel Hill, responded to this review

Thank you for taking the time to write a review! We pride ourselves on our high level of service and our top notch complimentary breakfast. I hope you'll be back to stay with us again very soon! Sincerely More 

Gloversville, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016

This is a lovely hotel just off of 15-501 on Erwin Road. The staff could not be more helpful, and the buffet is consistently outstanding in quality. It's very convenient to everything in Chapel Hill by car. The rooms needed an updating after our last visit in Dec. 2015, but I understand that they've been improved since then. Reasonable rates,... More 

Helpful?
Thank terrapinfan2
Branden P, Manager at Residence Inn Chapel Hill, responded to this review

Thank you for recognizing our amazing staff. They are certainly our best asset, and we know they are the best in Chapel Hill; we pride ourselves on our high level of service and our top notch complimentary breakfast.We do hope we get to welcome you back next time you are in the area. More 

Escazu, Costa Rica
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 14, 2016

Spacious rooms as to be expected with Residence Inn properties. Rooms were clean and well appointed. the property extends out quite a bit, so rooms in the back can make for a long walk to the lobby where breakfast is served. Staff was very friendly, and the rocking chairs in the lobby are a nice touch. The hotel is on... More 

Helpful?
Thank CRHeel94
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at our hotel! I am glad to hear you found our staff polite and helpful and our building clean and maintained! More 

Oak Island, North Carolina
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 7, 2016

King room + sofa + easy chair + desk + table for 2 + full fridge, big TV screen on a table with swivel, etc. Clean Great for our 1-night stay would be terrific for a week or whatever. Front desk friendly and helpful. Close to main highways, downtown and our reason for being here. Free parking, free internet, free... More 

Helpful?
Thank bobatthebeach999
Branden P, Front Office Manager at Residence Inn Chapel Hill, responded to this review

It is always nice to hear when a guest enjoys their stay. We are glad our convenient location and comfortable rooms worked out during your visit with us. We do hope we get to welcome you back next time you are in the area. Thank you for your review. More 

Lexington, Kentucky
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed May 14, 2016

This is a very nicely appointed hotel, very conveniently located to just about everything in the area. The staff was very friendly and professional and the facility offers a pool, workout facility, evening light dining and drinks, as well as a very nice complimentary breakfast. The breakfast has a good variety of options and everything was hot and well prepared.... More 

Helpful?
Thank littletm
Boulder, Colorado
2 reviews
5 of 5 stars Reviewed May 10, 2016

Everything is extremely well-kept and the staff takes a lot of pride in their work. The kitchen is well-equipped. Laundry is conveniently located. The pool and fitness center are small, but very nice. Its walking distance from a Whole Foods and a short drive to Durham and Chapel Hill. They have a convenient shuttle and Uber is pretty accessible.

Helpful?
Thank ElizabethKraus
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn Chapel Hill

Address: 101 Erwin Rd, Chapel Hill, NC 27514-6925
Location: United States > North Carolina > Chapel Hill
Price Range: $128 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chapel Hill 3*
Number of rooms: 108
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Also Known As:
Residence Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Residence Inn
Hotel Style:
#6 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill
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