We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveler (117)
Room & Suite (64)
Dining (4)
You may also like
See all
Nearby Hotels
Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“great location”(105 reviews)
“pillow menu”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from The Franklin
Special Offer: Double Points, Every Stay
Hotel deals
Offers from The Franklin
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $167.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chapel Hill hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "21b3f9af7fdf43ba80a16e0e8ddda717", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":619494,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64594128],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":167,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"21b3f9af7fdf43ba80a16e0e8ddda717","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":167,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":167,"highestMetaPriceDisplay":-1,"hotelName":"The Franklin","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjIxYjNmOWFmN2ZkZjQzYmE4MGExNmUwZThkZGRhNzE3IiwiQUlLIjoiMDI0Njg4NWRiMWFlNDBhMjgyZTBlNjQ4YTg1MjY1MmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/01/2018", "checkOut": "07/02/2018", "lowestPrice": "$167", "hasDates": true, "hacComplete": false, "contentIdMappings": {"64594128":"HiltonImages"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (717)
There are newer reviews for The Franklin
See the most recent reviews
Filter reviews
715 results
Traveler rating
535
113
43
16
8
Traveler type
Time of year
LanguageEnglish
535
113
43
16
8
Show reviews that mention
All reviewsgreat locationpillow menumade to order breakfastparking garagewalking distancelovely hotelboutique hotelcollege towncookiesunc campuseach morningrooms are spaciousking bedturn down servicedefinitely stay here againfront desk staffcarolina inn
FilterEnglish
Updating list...
111 - 115 of 715 reviews
Reviewed June 14, 2017

Outstanding customer service before during and after. The staff at The Franklin Hotel in Chapel HIll want to make sure you remember them because they spend all of their efforts making sure of that. The front desk staff are very good at providing accurate and...More

Review collected in partnership with Curio – A Collection by Hilton
Thank soontobeagona
Response from Jessica M, Public Relations Manager at The FranklinResponded December 27, 2017

Hi soontobeagona, I am so glad that you felt welcomed here at The Franklin. We love making our guests feel like they are coming home. I hope that you come back soon so that we can welcome you again! Best, Jess M

Reviewed June 14, 2017

I was super impressed by the staff; they emailed me the day before to ask if I needed any special accommodations. They were extremely friendly and the room was very clean. Beautiful hotel. Highly recommend.More

Review collected in partnership with Curio – A Collection by Hilton
Thank nancye578
Response from Jessica M, Public Relations Manager at The FranklinResponded December 27, 2017

Hi nancye578, I am glad that you enjoyed your stay with us and that we were able to impress you with our service. Thank you so much for leaving such a great review! Come back to see us again and we'll be sure to impress....More

Reviewed June 12, 2017

My new husband and I got married at the landmark Chapel Hill restaurant, Top of the Hill, and spent our wedding night at the Franklin Hotel. Another great wedding decision. We walked into the lobby in our wedding attire and the front desk staff was...More

Review collected in partnership with Curio – A Collection by Hilton
Thank W1035HLrachels
Response from Jessica M, Public Relations Manager at The FranklinResponded December 27, 2017

Hi W1035HLrachels, I am so glad to hear that you had a wonderful wedding night and that we got to spend such a memorable time with you all! I wish you all the best and come back to see us soon. Best, Jess M.

Reviewed June 8, 2017

The location of this property if you are visiting the University is excellent . The rooms are super quiet and comfortable. You will get a good night rest after a long day of walking around campus . Very close to several popular spots to eat...More

Review collected in partnership with Curio – A Collection by Hilton
Thank Lynn M
Response from Jessica M, Public Relations Manager at The FranklinResponded December 27, 2017

Hi Lynn M, Thank you for taking the time to review us! I am glad we were the breath of rest after a long and tiring day! I hope that you come and see us again soon the next time you visit campus. Best, Jess...More

Reviewed June 2, 2017

I really enjoyed this hotel and I think the service was wonderful that I received. A couple of days before my arrival, I received an e-mail and phone call to ask if there were any request or concerns before my arrival. I did inquire about...More

Thank MissCoyia85
Response from Jessica M, Public Relations Manager at The FranklinResponded December 22, 2017

Hi MissCoyia85, What a great experience you had here at the hotel with us! I am glad that you found all our amenities to your liking. I hope you come back and see us- maybe when the streets are crowded with UNC Fans! Best, Jess...More

View more reviews
Most Booked Properties in Chapel Hill
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Concierge
Conference Facilities
Breakfast Available
Multilingual Staff
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$177 - $283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
Room types
Non-Smoking Rooms, Suites
Details
Price range
$177 - $283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveler (117)
Room & Suite (64)
Dining (4)
Questions & Answers
Ask a question
Pam D
March 26, 2018|
AnswerShow all 5 answers
Response from rsatterley | Reviewed this property |
Hi. Sorry I only just saw this! No pool. Very small gym.
0
Votes
Amanda B
March 3, 2018|
AnswerShow all 3 answers
Response from Jay P | Property representative |
Hi there, Amanda B. Not sure if you every got an answer to this, but you were right in your original post. Our mattresses are Simmons World Class BeautyRest, with Pillow Top. Simmons is the actual brand.
0
Votes
martaburke
April 30, 2017|
AnswerShow all 3 answers
Response from Dominik R | Reviewed this property |
When I was there I did a run roughly following the Pumpkin Loop in the Carolina North Forest. You can just Google for it. That was a nice run in forest surroundings, slightly hilly, relatively smooth gravel surface.
1
Vote
Room Tips
"Ask for one off of the main open area"
Read review
"Franklin Street side is best. Back side of hotel room view not great."
Read review
"Ask for a room without neighbours"
Read review
"For people watching, reserve a Franklin street room. For peace and quiet, select one of the back side rooms."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing