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Courtyard Chapel Hill

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Courtyard Chapel Hill
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362 Reviews from our TripAdvisor Community

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Showing 361: English reviews
New York City, New York
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was clean and staff super friendly. Even the Starbucks worker was extremely nice making me a different type of coffee less strong to try ( no charge). Our daughter was checking into UNC to begin school and the lobby was decorated in UNC decor. The rooms were average and the cleaning person did not come to clean the... More 

Helpful?
Thank summer2012
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear summer2012, Please accept our thanks for your stay with us and also our apology for any inconvenience you experienced while here. Everything we do is for you, our guest, and we strive to always exceed your expectations. We hope to serve you again in the future should your travels bring you back to our area. Warmest regards, More 

Pennsylvania
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are on a college tour trip. Have had bad experiences at 2 other Marriott properties in other cities. Had originally booked a Hilton Garden room , but was assigned a room by the elevators and needed to have some quiet in the morning. I cancelled that room and begrudgingly booked this hotel we had stayed at am awful property... More 

Helpful?
Thank danitroline
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear danitroline, We are all delighted that you decided to stay with us at the Courtyard Chapel Hill. We secretly have our fingers crossed that UNC Chapel Hill will also be the chosen college too! Thank you for taking time to offer such a nice review, we all appreciate our guests. All the best, More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

Really enjoyed my 1 night stay at the hotel. It's close to UNC Hospital. Check in was fast and simple by a nice gentleman. The room and bathroom was clean and neat. The Iron/ironing board worked well. From my room, I ordered food from The Bistro Restaurant. My room was called when the food was ready to be picked up.... More 

Helpful?
Thank BennettBA
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear BennettBA, Thank you for choosing to stay with us during your visit to Chapel Hill and your thoughtful review. Everything we do is for you, our guest - each and every day! We hope to see you again when your travels return you to our area. Best, More 

Kingstown, North Carolina, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our daughter is looking at one of the colleges in the area... This Courtyard may very well become our little home away from home. Loved the rooms, the location, and the staff!!! The Courtyard is one of the best that I have stayed in, especially in this region. The bistro is a little small, but there are so many restaurants... More 

Helpful?
Thank CJREID09
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear CIREID09, We would love to be your home away from home anytime you are in Chapel Hill! Thank you again for your gracious review - our guests are the reason we do what we do. Best wishes, More 

Wilmington, North Carolina
Level Contributor
319 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for an educational program that I was attending. Location was ideal. Room was clean and comfortable. Staff was always friendly and helpful. Bar was overcrowded some during my stay and took 10-15 minutes to get service on more than one occasion. Would stay here again, but might pack a cooler for my stay.

Helpful?
Thank GuyfromILMNC
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear GuyfromILMNC, Thank you for taking time to review our property and your stay with us for your conference. If we can ever be of service, please let us know. We look forward to seeing you again in the future. Warm regards, More 

Why, Arizona, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was amazingly clean. Staff was incredibly friendly. Everyone was very helpful. One of the cleanest hotels I have stayed at. Coffee at the Bistro was great. No wait for the elevators. Would definitely stay here again

Helpful?
Thank Catherine K
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Catherine K, Thank you for your kind words and more importantly, your stay with us! We look forward to your next visit when you're back in Chapel Hill. Best, More 

Teaneck, New Jersey
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 23, 2016

The Marriott has exceptionally nice agents at the reception desk who capably take care of problems successfully and know the area well so they recommend great restaurants. It is centrally located with very good parking available. An above the average Courtyard!!

Helpful?
Thank Eileen E
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Eileen E, We all truly appreciate the time you gave to share your thoughts about our hotel and your gracious words. Everything we do is for our guests and we look forward to seeing you again in the near future! Warmest regards, Blake More 

Gainesville, Georgia
Level Contributor
69 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

Stayed here while visiting family. First thing was the couch was covered with crumb and it had not been cleaned by the cleaning staff. The bathroom door would not stay open and there was not enough ventilation to allow you to let it close so had to use luggage to prop it open. The telephone would not work and after... More 

Helpful?
Thank James M
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear James M. We sincerely regret any circumstance that failed to meet your (and our) expectations during your recent stay with us. Please accept our apology for any oversight you experienced and grant us another opportunity to demonstrate our Southern Hospitality, perhaps on a future visit to Chapel Hill. Thank you again. Blake More 

bridgewater, nj
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 8, 2016

Dissapointed that there was no refrigerator, microwave, hair dryer, or complimentary breakfast. Other hotels in this price range offer that. Pool and hot tob were discusting with hair clumps and spiders floating in it. Wouldnt return.

Helpful?
Thank bella l
Lisa G, General Manager at Courtyard Chapel Hill, responded to this review

Dear bella, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Courtyard Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the challenges in the pool... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed June 29, 2016 via mobile

Beautiful area and great location near UNC. It's an older Courtyard but still quaint and comfortable. There are running trails nearby and you can get a pass to the UNC fitness facility which is a nice bonus. Very green area which is also very nice.

Helpful?
Thank Renee T
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Renee T, Thank you for taking time to write a review of our hotel. We appreciate all of our guests and are pleased that you enjoyed the surroundings and facilities. We look forward to having you again for future visits. Warm regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517-7100
Location: United States > North Carolina > Chapel Hill
Price Range: $121 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chapel Hill 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott
Hotel Style:
#7 Family Hotel in Chapel Hill
#8 Business Hotel in Chapel Hill
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