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Courtyard Chapel Hill

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Courtyard Chapel Hill
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356 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Teaneck, New Jersey
Level Contributor
147 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Marriott has exceptionally nice agents at the reception desk who capably take care of problems successfully and know the area well so they recommend great restaurants. It is centrally located with very good parking available. An above the average Courtyard!!

Helpful?
Thank Eileen E
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Eileen E, We all truly appreciate the time you gave to share your thoughts about our hotel and your gracious words. Everything we do is for our guests and we look forward to seeing you again in the near future! Warmest regards, Blake More 

Gainesville, Georgia
Level Contributor
69 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here while visiting family. First thing was the couch was covered with crumb and it had not been cleaned by the cleaning staff. The bathroom door would not stay open and there was not enough ventilation to allow you to let it close so had to use luggage to prop it open. The telephone would not work and after... More 

Helpful?
Thank James M
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear James M. We sincerely regret any circumstance that failed to meet your (and our) expectations during your recent stay with us. Please accept our apology for any oversight you experienced and grant us another opportunity to demonstrate our Southern Hospitality, perhaps on a future visit to Chapel Hill. Thank you again. Blake More 

bridgewater, nj
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dissapointed that there was no refrigerator, microwave, hair dryer, or complimentary breakfast. Other hotels in this price range offer that. Pool and hot tob were discusting with hair clumps and spiders floating in it. Wouldnt return.

Helpful?
Thank bella l
Lisa G, General Manager at Courtyard Chapel Hill, responded to this review

Dear bella, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the Courtyard Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the challenges in the pool... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful area and great location near UNC. It's an older Courtyard but still quaint and comfortable. There are running trails nearby and you can get a pass to the UNC fitness facility which is a nice bonus. Very green area which is also very nice.

Helpful?
Thank Renee T
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Renee T, Thank you for taking time to write a review of our hotel. We appreciate all of our guests and are pleased that you enjoyed the surroundings and facilities. We look forward to having you again for future visits. Warm regards, More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We were on a tour of UNC Chapel Hill. This was our first stay at a Courtyard in this area. We were not disappointed! The hotel was spacious and very clean. The hotel staff was super courteous and made sure that we had everything we needed. We had a very good breakfast on site. We will definitely being staying here... More 

Helpful?
Thank georgecO8337AK
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear georgec08337AK, Thank you for your kind words. We appreciate you and all of our guests each and every visit. We will be on the lookout for you should your child decide to go TARHEEL! All the best, Blake More 

Frederick, Maryland
Level Contributor
240 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights with family. The rooms were large and clean. Bathrooms are well designed. The staff was very nice and friendly. The breakfast could have been a lot better, but the three staff at the counter were so terrific, that they negated any complaints that I might have had. Management should be alerted to the following: We had... More 

Helpful?
Thank 2005-travel-lover
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear 2005-travel-lover, Thank you for your survey and observations regarding the pool area. We are aware of the tiles in our indoor pool and are working on a permanent solution. We hope to see you again during your next visit to Chapel Hill. Best, Blake More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2016

The stay was pretty good until I visited the pool. Upon relaxing in the jacuzzi I decide to walk over to the pool and take a swim. Well this was short lived because I slipped on the smooth tiled floor. It looks great but it's not a "non slip" floor and I found this out the hard way. After the... More 

Helpful?
1 Thank kenimyles
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear kenimyles, It was our pleasure having you with us for your recent stay at our hotel. We regret any incident that effects our guests and are always seeking ways to improve not only the situation but the communication as well. Thank you for bringing this to our attention. It is our sincere hope that should your travels return you... More 

Greensboro, North Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed June 14, 2016

They addressed mistake in service right away. Hotel rooms are very specious and clean. The Bistro is real cool place to hang out, I really enjoyed the stay. Wish they ahd free breakfast though. In any case, I enjoyed my comfortable stay.

Helpful?
Thank Biztravels2013
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Biztravels2013, Thank you for your gracious review. We look forward to seeing you in the future! Best, More 

Charlotte, North Carolina
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

The room was spacious and the location was only 1.8 miles from the Dean Smith Arena. Both a bar and a Starbucks on the main floor near the reception area. Our visit was just overnight, so we did not use all the available facilities. Apparently this hotel was operated in earlier years under another brand which was upscale.

Helpful?
Thank dhendricks43
Holden Beach NC
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Stayed at this hotel last weekend for a wedding. Staff and Manager were very courteous. Hotel is nicely furnished although heavily used. Not every room has a refrigerator. Breakfast was convenient in fast food fashion. We were able to get a room at noon which was a big plus. Location is quiet but convenient.

Helpful?
Thank Cindy C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517
Location: United States > North Carolina > Chapel Hill
Price Range: $123 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chapel Hill 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott
Hotel Style:
#7 Family Hotel in Chapel Hill
#8 Business Hotel in Chapel Hill
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