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Courtyard Chapel Hill

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Courtyard Chapel Hill
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365 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Hendersonville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Rm 313 date of stay 9-6-16. This stay was not as nice or comfortable as other recent Marriott stays. Hot tub in pool area was not working. I contacted staff however it could not be repaired after business hours. Air conditioner in room was noisy. Bed was a bit sunken, could use a new mattress. I arranged for a wake... More 

Helpful?
1 Thank NCBusnessTraveler
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear NCBusinessTraveler, Thank you for taking the time to share your recent experience at the Courtyard Chapel Hill with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this... More 

Pennsylvania, USA
Level Contributor
257 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were looking forward to our stay but were disappointed, mostly because of bizarre housekeeping situations--trash, dirty glasses, etc., left around our room. The staff at the front desk and at the Bistro were all very nice and warm. Breakfast was just OK, but the service was very good, and the people extremely sweet. Our room was a handicapped-accessible room,... More 

Helpful?
Thank LoveToTravelWhenICan
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear LoveToTravelWhenICan, Thank you for taking time to offer a review of your stay with us. We sincerely regret any inconvenience you may have experienced while here. Your room type was a hearing accessible room thus not wheel chair accessible. Please know that we would love to extend our Southern Hospitality to you and welcome you back to different accommodations... More 

Columbia, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

This entire staff went above and beyond with my team's stay. This trip, unfortunately, had many bumps, but Andrew, Kavita, Maggie, Cynthia, and everyone else were right there to lend a helping hand. And yes...I know/remember their names because that's how awesome they were! If you are in Chapel Hill just to visit, or you're looking for a place for... More 

Helpful?
Thank Britt B
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Britt B, Thank you for bringing your team to stay with us and for your thoughtful words. Everything we do is for our guests and we are all delighted that you all were pleased with what we do! Best of luck and we hope to see you again next time. Best, More 

New York City, New York
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 24, 2016

The hotel was clean and staff super friendly. Even the Starbucks worker was extremely nice making me a different type of coffee less strong to try ( no charge). Our daughter was checking into UNC to begin school and the lobby was decorated in UNC decor. The rooms were average and the cleaning person did not come to clean the... More 

Helpful?
1 Thank summer2012
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear summer2012, Please accept our thanks for your stay with us and also our apology for any inconvenience you experienced while here. Everything we do is for you, our guest, and we strive to always exceed your expectations. We hope to serve you again in the future should your travels bring you back to our area. Warmest regards, More 

Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

We are on a college tour trip. Have had bad experiences at 2 other Marriott properties in other cities. Had originally booked a Hilton Garden room , but was assigned a room by the elevators and needed to have some quiet in the morning. I cancelled that room and begrudgingly booked this hotel we had stayed at am awful property... More 

Helpful?
Thank danitroline
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear danitroline, We are all delighted that you decided to stay with us at the Courtyard Chapel Hill. We secretly have our fingers crossed that UNC Chapel Hill will also be the chosen college too! Thank you for taking time to offer such a nice review, we all appreciate our guests. All the best, More 

1 review
4 of 5 stars Reviewed August 23, 2016

Really enjoyed my 1 night stay at the hotel. It's close to UNC Hospital. Check in was fast and simple by a nice gentleman. The room and bathroom was clean and neat. The Iron/ironing board worked well. From my room, I ordered food from The Bistro Restaurant. My room was called when the food was ready to be picked up.... More 

Helpful?
Thank BennettBA
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear BennettBA, Thank you for choosing to stay with us during your visit to Chapel Hill and your thoughtful review. Everything we do is for you, our guest - each and every day! We hope to see you again when your travels return you to our area. Best, More 

Kingstown, North Carolina, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

Our daughter is looking at one of the colleges in the area... This Courtyard may very well become our little home away from home. Loved the rooms, the location, and the staff!!! The Courtyard is one of the best that I have stayed in, especially in this region. The bistro is a little small, but there are so many restaurants... More 

Helpful?
Thank CJREID09
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear CIREID09, We would love to be your home away from home anytime you are in Chapel Hill! Thank you again for your gracious review - our guests are the reason we do what we do. Best wishes, More 

Wilmington, North Carolina
Level Contributor
328 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed August 8, 2016

Stayed here for an educational program that I was attending. Location was ideal. Room was clean and comfortable. Staff was always friendly and helpful. Bar was overcrowded some during my stay and took 10-15 minutes to get service on more than one occasion. Would stay here again, but might pack a cooler for my stay.

Helpful?
Thank GuyfromILMNC
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear GuyfromILMNC, Thank you for taking time to review our property and your stay with us for your conference. If we can ever be of service, please let us know. We look forward to seeing you again in the future. Warm regards, More 

Why, Arizona, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 2, 2016

The hotel was amazingly clean. Staff was incredibly friendly. Everyone was very helpful. One of the cleanest hotels I have stayed at. Coffee at the Bistro was great. No wait for the elevators. Would definitely stay here again

Helpful?
Thank Catherine K
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Catherine K, Thank you for your kind words and more importantly, your stay with us! We look forward to your next visit when you're back in Chapel Hill. Best, More 

Teaneck, New Jersey
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 23, 2016

The Marriott has exceptionally nice agents at the reception desk who capably take care of problems successfully and know the area well so they recommend great restaurants. It is centrally located with very good parking available. An above the average Courtyard!!

Helpful?
Thank Eileen E
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Eileen E, We all truly appreciate the time you gave to share your thoughts about our hotel and your gracious words. Everything we do is for our guests and we look forward to seeing you again in the near future! Warmest regards, Blake More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517-7100
Location: United States > North Carolina > Chapel Hill
Price Range: $143 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chapel Hill 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott
Hotel Style:
#7 Family Hotel in Chapel Hill
#8 Business Hotel in Chapel Hill
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