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Aloft Chapel Hill

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Aloft Chapel Hill
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399 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Atlanta, Georgia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 24, 2016

I stayed at the Aloft hotel on a work trip last month. I'd heard good things about it from some colleagues which was why I stayed there. The hotel had a somewhat trendy vibe but looked a little worn in the common areas. The room itself was comfortable enough. Attending training all day left little time for me to be... More 

Helpful?
Thank Vernell C
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good afternoon Vernell, I am glad that you chose our hotel based of your colleagues recommendation but am sad to read that we did not live up to there nor your expectations. I am so sorry that you had issues with another guest and their persistent barking dog. We try our best to make sure all dogs stay on the... More 

Los Angeles, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 23, 2016

When my friends and I arrived check-In at the hotel was a breeze - the staff was very helpful and on top of their game. After we settled into our rooms, we found everything that we needed, although the appliances (e.g. the remote and the phone were a bit weird - the hotel could have stuck with something a bit... More 

Helpful?
Thank Brian C
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good afternoon Brian. WOW thanks for the great review. I'm so glad that you found our facility clean and our staff accommodating. I'm sorry the size of our room was not to your liking. Next time you are in please ask about our deluxe rooms that offer a larger floor plan. Be Well More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 22, 2016

First time at Aloft hotels. It was small room, with large windows looking at the street ( I had to keep the curtain down all the time). The accommodation is pretty minimal. I was attending an event in the University, so spent the time only during night time. Great coffee in the room. The convenience store in the first floor... More 

Helpful?
Thank Noosha N
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good afternoon. Thank you for choosing our hotel during your visit to UNC. The Aloft brand can be a bit minimalistic in style, but hopefully we make up for it with our friendly and warm-welcoming staff. I hope we see you on your next trip. More 

Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2016

The Aloft at Chapel Hill is quite conveniently located when you are visiting the UNC campus. Has a very good service and the rooms are quite comfortable. Silent AC, big desk and sofá. You will certainly enjoy if you are on business.

Helpful?
Thank Alejandro d
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good afternoon, Thank you so much for taking the time to review our hotel. We really do enjoy seeing our business travelers on a weekly biases. I'm so glad that you found our accommodations comfortable. We cant wait to see you on your next trio. Be well More 

Seminole, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed May 16, 2016

We liked the hotel. The room was neat and clean and the beds were comfortable. The ceiling did look like there had been a leak and the shower floor water did not drain properly. The staff were not friendly at all. There was not a smile on any staff members face. There was no Hello or Good Bye greeting or... More 

Helpful?
Thank duckdad19
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good morning Duckdad. Thank you so much for this eye opening review. I am glad you enjoyed your stay; however, concerned regarding the lack of joyfulness perceived by the employees. I will definitely work with our team leaders and see what can be done to liven up the staff. I want this hotel to be a fun and enjoyable place... More 

copelandhill
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 9, 2016

We stayed at aloft May 7-8, 2016. For one night the charge was $309 plus tax plus parking. When we arrived we were directed to a bank parking lot across the street because the hotel car park was full. The lobby is filled with very loud music reverberating on concrete floors. You can barely talk to the staff at the... More 

Helpful?
1 Thank Copelandhill
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good Afternoon Copelandhill, Thank you for taking the time to voice your concerns with the hotel. I understand that the Rate for hotels in the market was abnormally high due to graduation weekend. This time of year, hotels in the area will always be priced higher than AVG. I'm so sorry the hotel design did not meet your expectations. The... More 

New York City, New York
Level Contributor
119 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 5, 2016

Great location if you are on a college trip to UNC or Duke. Next to a shopping mall so you have some nice options for dining/breakfast a few steps away literally. Staff is quite attentive and helpful. We stayed here for 3 nights and asked for a mini fridge, which they were able to provide despite it is not among... More 

Helpful?
Thank NYC_photography
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Thank you so much NYC for reviewing our hotel. I am so glad that you and your family had a wonderful stay. It means so much to my staff and I when we can have such a positive impact on our guest. Thank you and be well More 

Dumbarton, United Kingdom
2 reviews
5 of 5 stars Reviewed May 2, 2016

We had a lovely time here, we spent seven nights here on holiday and had a wonderful time, beds were so comfy and clean, maid service brilliant, food really good and many thanks to Cheyrl who made our breakfasts most mornings, Also would ike to thank the kind and very helpful reception staff, especially Kimberley, Cherri, and bar staff Val... More 

Helpful?
Thank patberniecasey67
Brian H, General Manager at Aloft Chapel Hill, responded to this review

PatB, Thank you so much for your kind words regarding our staff. It can be very difficult to find genuine employees who take pride in serving others. Thank you so much for choosing our hotel and we look forward to having you as our guest in the future. More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2016 via mobile

I loved the location of this hotel, it made our campus visit more enjoyable but....there were a couple of things that I felt could be improved. The first issue was housekeeping, unfortunately they did a mediocre job. I left a piece of trash on the floor of the bathroom that stayed on that floor the three nights I stayed there,... More 

Helpful?
Thank Terry D
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Thank you so much for your review. I am so sorry with the issue regarding housekeeping. I will get with the staff and ensure that our stay over cleaning process is reviewed and updated. Be well More 

Arlington, Massachusetts
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 23, 2016 via mobile

The hotel is ver vibrant. There is lots going on. A pool table. A giant game of connect 4. Xbox. You name it; you can find it in the lobby. That being said, the downside is that it's loud. Our room was on the second floor and we were able to hear the lobby noise. By putting the fan on... More 

Helpful?
Thank Christina H
Brian H, General Manager at Aloft Chapel Hill, responded to this review

Good afternoon, Thank you so much for taking the time to review our hotel. I am sorry to see that you had noise issue while trying to rest. We are working with the front office team to better assign rooms to guest in hopes to keep the noise levels down. Be Well More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Aloft Chapel Hill is by UNC's Campus, area universities, Research Triangle Park, and RDU Airport. Our hotel has 1,600sq ft of meeting/event space, free wifi, an indoor pool, and w xyz, a bar/lounge. ... more   less 

Additional Information about Aloft Chapel Hill

Address: 1001 S Hamilton Rd, Chapel Hill, NC 27517-4409
Location: United States > North Carolina > Chapel Hill
Price Range: $124 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Chapel Hill 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Aloft Chapel Hill Hotel Chapel Hill
Hotel Style:
#9 Family Hotel in Chapel Hill
#10 Business Hotel in Chapel Hill
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