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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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325 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Chevy Chase, Maryland
1 review
2 of 5 stars Reviewed 2 days ago NEW

Condescending desk clerk .... Microwave in lobby .. Small rooms ..stay somewhere else! Rooms are small and parking is limited. Parking spaces under trees... Beware during storms bad weather as you risk a tree limb falling on your vehicle!

Review collected in partnership with this hotel

Helpful?
Thank sandrabsnrner
Fletcher
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

If you don't want to be waken up at 5 am by barking dogs don't stay at this hotel. Dog started barking loudly at sharp at 5 am and kept barking till the owner left the room at 8. Hotels should have a policy that allow dogs that are well behaved and controlled. And also inform guests that there are... More 

Helpful?
Thank JorgeFletcher
Columbia, MD
Level Contributor
171 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very pleased with this hotel. It has an interesting layout with pool and patio on an upper level away from the lobby and traffic. The rooms were clean and comfortable, with a balcony. Although it is just off a major highway, it felt secluded. Check in staff was very friendly and helpful. We were looking for a reasonable... More 

Helpful?
Thank carolegth
Beckley, West Virginia, United States
Level Contributor
466 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We regularly visit Durham to spend time with my elderly mother, and have settled upon the Sheraton Chapel Hill as our "home away from home." The hotel is located on 15-501, just inside the CH city limits, but close to Durham as well. Front desk staff have always been courteous and helpful, though I suppose by now they are very... More 

Helpful?
Thank David S
chesterfield, va
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As you can tell from my hotel reviews and stays I am a creature of habit. Again this Sheraton does not disappoint. We had a king bed with balcony on the 3rd floor away from the elevators and it was perfect. You can always be nit picky about places but all in all I give this hotel a solid 4.... More 

Helpful?
Thank Nikki S
Pikesville, Maryland
Level Contributor
64 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

3-nite stay for a family gathering. we had a block of rooms as most family was from out-of-town. there was so many things wrong, I can't remember them all. the room itself was barely larger than a cruise ship cabin. japanese beetle in the room with us. bathroom vanity too small for two kit bags. no decent mirror for wife... More 

Helpful?
1 Thank po8eer
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear po8eer, We appreciate you taking the time to provide us your feedback. I am saddened to hear that you did not have a perfect stay. Our hotel has other rooms with different layouts which could have provided you with extra space. All Sheraton’s provide each guestroom with in-room Starbucks decaf and regular coffee amenities and that is the same... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The room was comfortable, linens and pillows excellent. Very quiet, nice natural light due to large window. Staff courteous. Parking is easy and pool is clean and relaxed and quiet. No hot tub that I noticed.

Helpful?
Thank DeMoyne C
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

I greatly appreciate you taking the time to review our Sheraton. All our staff make great efforts to earn your 5 stars, and your recognition means a lot. I hope you will come visit us again soon. Sincerely, Ted Milby Director of Rooms More 

Fair Haven, New Jersey
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton Chapel Hill for a multi-day conference. I was given a Starwood Preferred room with a king sized bed; this bed was THE most comfortable hotel bed I have ever enjoyed! The closest match was a Radisson adjustable firmness bed. The Sheraton bedding was like a soft cocoon and it certainly was difficult to convince myself... More 

Helpful?
Thank buffaloroams
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us your feedback. I am glad you enjoyed your recent stay at the Sheraton. The Sheraton Sweet Sleeper beds are truly the best in the industry and very comfortable. We look forward to serving you in the future. Sincerely, N. Khanna More 

Rosenburg, Austria
Level Contributor
3 reviews
5 of 5 stars Reviewed June 19, 2016

I traveled over seas to stay in the Raleigh area. I was impressed with this hotel. Everything is very elegant and well kept. The hotel is clean and most important, the staff was very very helpful, no task was to tall. Thank you Sheraton chapel hill.

Helpful?
Thank michael w
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Michael, Thank you so much for taking the time to provide us with your feedback. Our team at the Sheraton strives to deliver an exceptional service to each guest. I am glad you had a great experience and we look forward to serving you soon. Sincerely, Nitin Khanna More 

Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 4, 2016 via mobile

We had a perfect stay at the Sheraton. It is what you expect from a Sheraton property. I'm a SPG Platinum member and stay mostly at Sheratons and this one met all the expectations. The rooms are comfortable and quite. The building is a few years old based on the room layout and size, but they've done a decent job... More 

Helpful?
Thank Bhaumik B
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback on the recent stay at the Sheraton Chapel Hill. We appreciate your business and SPG loyalty. Please let us know if we could be of any help when you plan your next trip to Chapel Hill. Sincerely, Nitin Khanna More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Location: United States > North Carolina > Chapel Hill
Price Range: $111 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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