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Courtyard Raleigh Cary

#14 of 21 Hotels in Cary
Certificate of Excellence
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Courtyard Raleigh Cary
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Raleigh Cary
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Showing 112: English reviews
Raleigh, North Carolina
1 review
2 of 5 stars Reviewed April 5, 2016

Reception was nice and reasonably professional. However, I noticed an attitude of 'too busy for the customer' in the dining area and even in reception. Dining in particular the lady behind the cafe was rude and not there most of the time. I ate elsewhere over 3 days as a result. The fitness center was clean, but the equipment was... More 

Helpful?
Thank Van C
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

We appreciate your feedback and apologize as we are disappointed to hear the service you encountered at our Bistro was not as professional as you have come to expect from Marriott. I will review with the team members to ensure we are providing the best possible service for every guest. I will also review the status and condition of the... More 

nj
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 13, 2016 via mobile

This hotel is situated in a prime area with many restaurants within walking distance & a great nail salon. Not to mention a cafe in the lobby. The lobby is beautifully appointed with modern furniture, booths with individual tv's, fireplace, etc.Very impressed. Great place to grab Starbucks coffee or a bite to eat or a wine at night. We sat... More 

Helpful?
Thank aztcdw
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

We greatly appreciate your feedback! Glad you enjoyed your time at the hotel, its associates and facilities. The patio and lobby are a great place to relax and enjoy a glass of wine or Starbucks beverage from the Bistro. Per your suggestion we will investigate placing additional trash receptacles. We hope your future travels will bring back to Marriott. Thank... More 

Seattle
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 23, 2016

You won't find a candy mint on your pillow at night but the rooms are large, reasonably priced, clean and quiet, the beds are comfortable and the shower has plenty of hot water pressure and clean towels. I called ahead due to flight delays and without asking, the front desk dialed our rental car company to assist us picking up... More 

Helpful?
Thank JimBobsWay
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

We are very happy to assist in any way we can and glad you and your family made it to our hotel despite the delays. I will share your comments with our associates so that we can continue to provide the best service possible. Thank you for your business and hope to see you again in the future! More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

Courtyard Raleigh Cary is very typical of what you will get at most courtyard hotels. This one is clean and nice but could use some updating; nothing major. The breakfast is pretty good but limited options. Starbucks coffee is great but expensive. Not my favorite hotel but a really good affordable option.

Helpful?
Thank Pinoyballer
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your feedback. We have a standard core menu of breakfast item but also quarterly add seasonal favorites you might like to try in the future at our Bistro. We hope to see you again soon. We appreciate your business! More 

Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 5, 2016

The manager at the Courtyard Raleigh Cary and the Event Coordinator have a level of Customer Service that exceeds any hotel around! Our recent event was taken care of in such a stress free manor from these professionals. I have used this hotel now for all Cary/Apex Meetings for the past 15 years through 2 different employers.

Helpful?
Thank Amanda G
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your business, we appreciate the feedback and review! More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

I travel to many Courtyards and find them overall to be very dependable. This property was very similar to all courtyards, clean, comfortable, nice workout room (new equipment) and nice lobby area. The staff was very friendly and the rooms were clean. However, what I found different with this courtyard was the thin walls. I could hear regular conversations on... More 

Helpful?
Thank michbiztrvlr
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

We greatly appreciate your feedback regarding your recent stay. I apologize for any disturbances you encountered regarding noise at the hotel. We strive to ensure everyone has a comfortable and enjoyable experience. We will be more diligent to montior noise within the hotel. Thank you for the additional feedback about the cleanliness and associate friendliness. Your business is much appreciated. More 

Rock Hill, South Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 28, 2015

I am here on a business trip- the service has been impeccable. Don't get caught up on the LOOKS-- it is an old building, but the remodeling is great. Now of course I believe that people make your stay a great one-- not the building. I have been in NICE buildings and had BAD stays. The Market restaurant-- breakfast is... More 

Helpful?
Thank SmithFamilySC73
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for the feedback. We strive to make each persons stay most enjoyable from the facility to the services provided. The french toast is very good as our Bistro uses only locally sourced breads. Check back as our menu options change with new seasonal items (no need to worry as the french toast is a regular menu choice and... More 

Piney Flats, Tennessee
Level Contributor
153 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed October 19, 2015

This hotel was very conveniently located for our visit to Apex, even through it is in Cary. My advice is to skip the Apex hotels; they are not nearly as nice as this one. This was a nice, clean hotel with good service. The rooms were quiet and the beds slept well. Couldn't ask for more.

Helpful?
Thank HiddenGem18
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your feedback regardig your most recent and previous stays at the Raleigh Cary Courtyard. We are glad to hear you and your fellow colleagues enjoy the hotel, services and associates. Thank you for your business! More 

Kansas City, Missouri
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 14, 2015

The Courtyard Hotel in Cary, NC is a splendid property. As a rule, the customer service at a Marriott is known for being above and beyond what many brands have to offer. This particular location, though, has never failed to astound me with their gracious hospitality. It would be difficult to single out any one staff member from this most... More 

Helpful?
Thank David A
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

We greatly appreciate your feedback regarding the hotel and the associates! Look forward to seeing you again on your next trip to Cary, NC. Thanks for your business. More 

Sanford, North Carolina
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 30, 2015

I have stayed at this hotel a couple of times. I have reserved rooms for several groups who are visiting the area for various trainings and business meetings. The staff is most accommodating, and friendly and, sincere. They will make sure your every need is met to make your stay the very best possible. The rooms and grounds are clean... More 

Helpful?
Thank Debbie C
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

We appreciate the feedback and your business. Looking forward to hosting you and your groups in the coming days ahead. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Raleigh Cary

Address: 102 Edinburgh Drive South, Cary, NC 27511
Location: United States > North Carolina > Cary
Price Range: $108 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Raleigh Cary 3*
Number of rooms: 149
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Also Known As:
Courtyard Raleigh Cary Hotel Cary
Courtyard Cary
Cary Marriott
Cary Courtyard
Hotel Style:
#9 Romantic Hotel in Cary
#13 Business Hotel in Cary
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