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The Umstead Hotel and Spa

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100 Woodland Pond Dr, Cary, NC 27513-2131
Update from hotel: This property is temporarily closed until 05/30/2020.
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Traveler (378)
Room & Suite (69)
Videos (1)
Certificate of Excellence

About

#3 of 24 hotels in Cary
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming

Location

Full view
41Car recommended
Grade: 41 out of 100
28Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1,028Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
+1
Attended a friends wedding at the Umstead which was beautiful. And since they had a block of rooms decided to stay. The room was spotless and being a germaphobe clean freak it’s passed my high standards. The bed was very comfortable and room relaxing for the time I spent in the room. I think someone should show quests how to use certain amenities like the iPads in the room to control things. The valet guys were very friendly. And the Sunday check out front desk girl was nice as well.
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Response from leahG1071, Director of Marketing at The Umstead Hotel and Spa
Responded Mar 10, 2020
Dear CMNCEMT, thank you for your very nice review of your stay at The Umstead. We are delighted to hear that our accommodations were pleasing to someone with such high standards! And we do appreciate your kind words about our staff members - we will be sure to share them. On an another note, we will make a point to speak to our bell staff about better relaying instructions for the iPads in the room. Thank you for bringing that to our attention, and we hope to welcome you back very soon! Warm regards, The Umstead Hotel and Spa
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Hotel's Favorite
Second time visiting the Umstead and it is comparable to the best Four Season hotel in the country, perhaps a bit understated. The hotel is very quiet and the rooms are large and very well furnished. Bathroom is also large and well appointed. I was upgraded through AmEx Fine Hotels to a room with a balcony overlooking the grounds. On Sunday, the main dining room is closed, but the restaurant in the bar is excellent and serves essentially the same menu as Heron’s. My go to hotel in the Raleigh-Durham area, as well as locals and other folks looking for a romantic staycation.
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Umstead Heron Restaurant is the BEST. Staff amazing and the Food awesome and interesting too. Walk around and even better, get the complimentary brochure to locate all the amazing art throughout the Umstead.
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Response from leahG1071, Director of Marketing at The Umstead Hotel and Spa
Responded Mar 8, 2020
Dear Ataraxia_Me, We are so glad that you had the chance to relax and enjoy Herons and tour our art collection! Thank you for taking the time to write such a wonderful review - we will share it with the Herons team, and hope to welcome you back again soon! Kind regards, Herons and The Umstead Hotel and Spa
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I have family in the Raleigh area so I visit a few times a year. The Umstead is by far my favorite hotel in the area, so much so that I have rescheduled trips around its availability. The rooms are well appointed, comfortable, clean and up to date. The service is professional but friendly and accessible. Most importantly for me, one of my family members has numerous life threatening food allergies. We had a great breakfast at the hotel restaurant and the staff did an excellent job accommodating his allergies and keeping him safe. Thanks to everyone at The Umstead for another excellent experience all around.
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Response from leahG1071, Director of Marketing at The Umstead Hotel and Spa
Responded Mar 8, 2020
Dear cbmoss3, Thank you for your lovely review and for taking the time to write about your Umstead experience. We truly value your family’s visits and are glad to hear that all of the allergy issues are well taken care of. We will be sure to share all of your kind words with our staff and hope to welcome you back very soon. Kind regards, Leah
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Lovely location and grounds, surrounded by tall trees and a scenic pond. Nice paved walking trail around the waters edge. The rooms were fantastically clean and classically luxurious. Housekeeping was outstanding. Turndown service, one of the best I have ever had in the United States. The restaurants serve delicious meals, we were very impressed with the food quality. One thing to be aware of is the hotel has a very formal atmosphere. There are dress codes for dinner and a rather hushed feel around the lobby and other public areas. Also, during the weekend that we were there, they would not let guests use the spa facilities unless they paid over $150 for a spa treatment. This was very unwelcoming and disappointing, being a guest who had traveled far to be at this hotel. Plus because it was winter the outdoor pool was shut and so the hotel activities felt very limited. One thing to be aware of, you are quite far way from civilization. Luckily we enjoy nature and welcomed the all natural location and respite from city life.
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PRICE RANGE
$384 - $599 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the umstead hotel cary, umstead hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
150
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about The Umstead Hotel and Spa
Which popular attractions are close to The Umstead Hotel and Spa?
Nearby attractions include Bass Pro Shop Cary (0.3 miles).
What are some of the property amenities at The Umstead Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Umstead Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Umstead Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Umstead Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Umstead Hotel and Spa?
Conveniently located restaurants include Herons, Bonefish Grill, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Umstead Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Umstead Hotel and Spa have an airport shuttle?
Yes, The Umstead Hotel and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Umstead Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Umstead Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.