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100 Woodland Pond Dr, Cary, NC 27513-2131
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Room & Suite (128)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Umstead Hotel and Spa
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 25 hotels in Cary
Location
4.5
Cleanliness
4.9
Service
4.7
Value
4.3
Travelers' Choice
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern

Location

Full view
39Car recommended
Grade: 39 out of 100
26Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1056Reviews13Q+A100Room tips
Traveler rating
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Popular mentions
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Sonya D wrote a review Aug 2022
Kissimmee, Florida131 contributions96 helpful votes
Beautiful 5 star hotel set in a tranquil green forest. Close to airport. Full Service casual and fine dining restaurants. Great art throughout. Walking path around grounds and lake. Spacious well appointed rooms. Convenient complimentary early morning coffee in lobby from local roaster.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ukcatsteph wrote a review Aug 2022
Cincinnati, Ohio4 contributions1 helpful vote
Hotel's Favorite
Such a great property! My husband and I stayed here with our three kids, ages 10, 8, and 6. My husband was there for business and we flew in towards the end of the week and stayed for three nights with him. We had a lake view one bedroom suite with a pullout couch. The space was more than enough for the five of us. The kids loved the pool, and I enjoyed my time at the pool as well. The drinks were great and the service was very attentive while at the pool. If you’re traveling with kids, just know that the kid food options are pretty limited at the pool (PB&J, turkey with cheese and crackers, or hummus with veggies). The lake was a great place to go for a run (one third of a mile per lap) as it is shaded most of the way around (in August). We had brunch at Heron. The food was great, and Priya was an attentive server who really seemed to love her job. The spa just closed at the beginning of August for renovations, and is scheduled to be closed for four months, I believe. I knew it was closed before our stay as I checked their website but just check that status if you’re wanting to use the spa during your stay. The fitness center is still open. I’m hoping to stay here again soon.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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businesstraveler056 wrote a review Aug 2022
New Jersey25 contributions32 helpful votes
After 8 or 9 stays at the Umstead, this may be it. Still a great hotel, just no longer a great hotel for a peaceful night’s sleep. The hotel has become pet friendly to a fault. Dogs in the room next door barking at 3 am and 6 am, dogs in the hallway. Dogs everywhere you turn.. Enough is enough.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Susan K wrote a review May 2022
New York City, New York144 contributions190 helpful votes
+1
We visited The Umstead several years ago, pre pandemic and have spoken highly of our time there. This time we flew here to eat at Herons and experience Chef Steven Greene’s art tour tasting menu. The food is absolute perfection. The artistry and preparation of every course was outstanding. The restaurant was renovated recently and is beautiful. A work station was put directly in front of the kitchen’s window, so they removed the tables that were there when we ate here the last time. Too bad really because those seats were so special. The waitstaff was fantastic. Scott and Nathan were wonderful and helped make the two nights we dined memorable. There is only a tasting menu currently being offered. No longer an a la carte menu. We had the 4 course menu the first night and the art tour menu the second night. Know before you go: Reservations at Herons is absolutely necessary. Dinner, lunch and brunch. For those people who enjoy being spontaneous please know; that is not an option here. Also the outdoor tables are perfection for brunch and lunch. We also ate at the bar when we arrived on Thursday for a late lunch. The service was slow but friendly. The food was delicious We were sorry we didn’t book a suite like we did the last time. We were upgraded to a lake view room but the window was odd and so small that the room was dark. Avoid the rooms ending in 04 (we stayed in 604). A room facing the front of the hotel would have been better with a larger window. The size of the room was great. The bathroom was beautiful. Everything is clean and updated. The hotel gym is beautiful. You can get water, Gatorade and apples which was nice to see The pool is beautiful. The staff is friendly and very hard working. Lunch is served poolside. The cabanas are absolutely worth the price. The spa is beautiful. You can use the sauna after your treatment. The therapist was very good. The art work throughout the resort is worth a tour. Ask for a printed guide and walk throughout the property. So worth your time. We loved the Chihuly sculpture in the lounge. And Realm II by Karen Jacobs. The pottery throughout the property was breathtaking. Glad we returned to The Umstead. The property and dining experience at Herons was worth the trip.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Avoid rooms ending in 04. Tiny room window. Experience Chef Steven Deveraux Greene’s memorable...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from leah Goodnight, Marketing at The Umstead Hotel and Spa
Responded May 31, 2022
Dear srk60, we so appreciate your thoughtful and honest review of The Umstead and Herons! Thank you for your kind words about our food, service, and property, and helpful tips for future guests. It is good advice to plan ahead as, post-pandemic, we seem to be extraordinarily busy at Herons and the spa! Thank you for making a special trip to try Chef Greene’s Art Tour menu, and for pairing it with an actual art tour, too. We are grateful for such wonderful Umstead fans, and hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon Tyrrell wrote a review May 2022
Grand Cayman7 contributions1 helpful vote
My wife and I recently stayed for 1 night as we wanted something close to shopping and the airport. It couldn’t have worked out better. Beautiful property with great facilities, all the staff were extremely helpful and friendly, especially Taylor, Lee and Hayley. We would have loved to dine at the restaurant but unfortunately the gas leak prohibited us from that which is understandable. We had an early flight so we didn’t get a chance to experience everything so we will just have to come back, Thanks again.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: After seeing the property we would want to stay in one of the rooms with a balcony overlooking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from leah Goodnight, Marketing at The Umstead Hotel and Spa
Responded May 19, 2022
Dear simonalicia1, we so appreciate your kind review! and especially recognizing our wonderful associates by name. Thank you, too, for being so gracious in understanding that very unfortunate gas outage the one night you were at The Umstead. It was such an unexpected event, and we hope you will have the chance to come again to enjoy Herons ! Thank you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naama C wrote a review Apr 2022
Durham, North Carolina3 contributions5 helpful votes
I had a beautiful solo trip to this hotel to relax and unwind; it definitely achieved that purpose. I’ve stayed here before and I’ve always been so impressed with the service, professionalism and kindness of the staff. I had a massage, utilized the pool bar, ordered room service, ate breakfast at Herons, and finished with a pedicure. The attention to detail in the hotel is exemplary and I was even more pleased that many of the staff are still wearing masks. (I have a 2 year old at home who is not able to be vaccinated yet.) I only have two comments that I would love to be explored for my future stay (and for others’). I mentioned this upon checkout but to not have to put the ownership on the staff during a busy checkout time, I am writing here. I was very disappointed to have to spend extra money and time to get tea in my room. There are multiple coffee options but I don’t drink coffee. I spent $200 on a massage and could get tea at the spa but I spend $500 on a room and I have to pay more? That feels like a real miss for something so simple. Also, I would love it if the relaxation time at the spa could be extended. I know that was a COVID precaution but I think giving that great benefit for an expensive treatment should be reconsidered by the management.
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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William W wrote a review Mar 2022
17 contributions5 helpful votes
+1
Everything about this hotel is first class. Our mini suite was so beautiful, quiet and cozy we hated to leave. Probably one of the nicest hotels I’ve ever stayed at! I have to mention the gift shop, although that hardly describes the hotel shop. They have wonderfully curated gifts by artisans from NC and all over the world. It was a treat to shop there, and I did! Amazing hand blown glass birds by a Finnish artist, wonderful and highly polished wooden bowls by a NC artist are museum quality. Not your average hotel “gift Shop!”
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from leah Goodnight, Marketing at The Umstead Hotel and Spa
Responded Apr 4, 2022
Dear TravelBill1213, We are delighted to hear that you enjoyed your time at The Umstead! Please know how much it means to us that you took the time to write such a nice review. Thanks, too, for the special shout-out to our hotel shop. It is such a hidden gem of our property and we’re glad you discovered it! Warm regards, The Umstead Hotel and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa B wrote a review Mar 2022
Wilmington, North Carolina2 contributions4 helpful votes
The hotel room itself is not worth the price they charge. They were working on the pool grinding concrete. We were not told that the pool was in maintenance. They did however move us further away for the second night. Heron’s restaurant was great.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Be careful using your debit card. I got charged almost $3,500.00 for what should have been...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pam Ellis International wrote a review Dec 2021
Los Angeles, California494 contributions154 helpful votes
+1
Everything was wonderful from checkin to checkout. 2 nights 3 days city break with top class restaurants, day spa and national park next door. Beautiful time of year to visit with phenomenal Autumn coloured leaves & we walked every day to work of the great food. The massage was one of the best I’ve ever had. Wonderful experience.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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www.DinedThereSippedThat.com wrote a review Dec 2021
Montreal, Canada1547 contributions623 helpful votes
We’ve stayed at the Olmsted several times now and it’s nothing short but stellar. We stayed twice over summer 2021 and one week at one point. They were very good with Covid, and very organized by the pool taking reservations only. All team members from the front desk to the valet, fine dining restaurant to the bar always go out of their way to accommodate guests and make them feel special. Not quite sure When the hotel opens but the rooms are still a very much in style, clean, and spacious even at the entry level rates. Look forward to future stays add the Amstead and it’s great team.
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from leah Goodnight, Marketing at The Umstead Hotel and Spa
Responded Dec 27, 2021
Thank you so much for your lovely review of The Umstead - we are thrilled to hear that you have enjoyed your stays with us over the years! We are fully open, and the hotel was completely renovated during 2020 and 2021, with the spa having its turn this coming summer. We truly hope to welcome you back soon! Warmest regards, The Umstead Hotel and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$480 - $673 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the umstead hotel cary, umstead hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
150
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Frequently Asked Questions about The Umstead Hotel and Spa
Which popular attractions are close to The Umstead Hotel and Spa?
Nearby attractions include Bass Pro Shop Cary (0.3 miles).
What are some of the property amenities at The Umstead Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Umstead Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Umstead Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Umstead Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Umstead Hotel and Spa?
Conveniently located restaurants include Herons, Bonefish Grill, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Umstead Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Umstead Hotel and Spa have airport transportation?
Yes, The Umstead Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Umstead Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Umstead Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.