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The Umstead Hotel and Spa

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100 Woodland Pond Dr, Cary, NC 27513-2131
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (416)
Room & Suite (89)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Umstead Hotel and Spa
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 25 hotels in Cary
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern

Location

Full view
39Car recommended
Grade: 39 out of 100
26Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1049Reviews11Q+A100Room tips
Traveler rating
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Popular mentions
Pam Ellis International wrote a review Dec 2021
Los Angeles, California494 contributions151 helpful votes
+1
Everything was wonderful from checkin to checkout. 2 nights 3 days city break with top class restaurants, day spa and national park next door. Beautiful time of year to visit with phenomenal Autumn coloured leaves & we walked every day to work of the great food. The massage was one of the best I’ve ever had. Wonderful experience.
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Date of stay: November 2021Trip type: Traveled as a couple
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www.DinedThereSippedThat.com wrote a review Dec 2021
Montreal, Canada1533 contributions590 helpful votes
We’ve stayed at the Olmsted several times now and it’s nothing short but stellar. We stayed twice over summer 2021 and one week at one point. They were very good with Covid, and very organized by the pool taking reservations only. All team members from the front desk to the valet, fine dining restaurant to the bar always go out of their way to accommodate guests and make them feel special. Not quite sure When the hotel opens but the rooms are still a very much in style, clean, and spacious even at the entry level rates. Look forward to future stays add the Amstead and it’s great team.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from leah Goodnight, Marketing at The Umstead Hotel and Spa
Responded 4 weeks ago
Thank you so much for your lovely review of The Umstead - we are thrilled to hear that you have enjoyed your stays with us over the years! We are fully open, and the hotel was completely renovated during 2020 and 2021, with the spa having its turn this coming summer. We truly hope to welcome you back soon! Warmest regards, The Umstead Hotel and Spa
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dani6727 wrote a review Nov 2021
49 contributions17 helpful votes
The Umstead has managed to create the perfect experience that caters to modern sensibilities. The atmosphere is serene, and it is a place to recharge and rejuvenate - a place to get away from it all. The spa has an interior courtyard where you can relax and enjoy the scenic surroundings as well as a Japanese-like outdoor onsen that I am glad to have experienced. Overall, the hotel, including the spa and the hotel grounds, is beautifully designed after having recently undergone renovations. The hotel’s art collection of local and American artists is impressive and we enjoyed leisurely roaming through the halls of the common areas while being introduced to the work of some incredibly talented American artists, many from the South. The staff were very attentive and made us feel at home during or stay. Also, the restaurant was lovely (see separate review). The Umstead is a hidden gem worth visiting if you are visiting the Triangle.
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Date of stay: August 2021Trip type: Traveled with family
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Response from leah Goodnight, Marketing at The Umstead Hotel and Spa
Responded Nov 30, 2021
Dear Dani6727, We are so delighted to hear that your stay at The Umstead was enjoyable! Thank you for taking the time to write such a lovely review to share your impressions. It’s terrific that you spent time with our art collection! Please know how much we appreciate your kind words, and we hope that we are able to welcome you back very soon. Warm regards, The Umstead Hotel and Spa
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Brittany wrote a review Nov 2021
1 contribution1 helpful vote
We recently visited the Umstead as guests while attending a wedding in Raleigh. We chose to stay apart from the wedding group because we had heard such wonderful things about the property and wanted to relax there. Upon arrival, I asked if I could get my dress for the wedding lightly steamed to release the wrinkles from traveling. Upon receiving it back a few hours later, the zipper was buckling up the back of the dress and it had shrunk so much that the slip underneath was now exposed. The dress was also still wrinkled. I called the front desk and they immediately came back to get the dress. When the attendant arrived, I left the dress on to show how small it was - and she literally laughed. I gave it to her to take back. About an hour later I received a call saying that it was not the hotel’s fault and they would do nothing but could maybe get approval to compensate us for the cleaning service! When I pushed back that I not only had now lost the value of my Dolce & Gabbana dress but that I also now had nothing to wear to the wedding the next evening, they said they would get back to me. I never heard from them. I had to go to the rehearsal dinner, so went and hoped they would help me in the morning. Still nothing. I called again and Taylor, a manager at the front desk answered. He said he knew what was going on and didnt know why I hadn’t been contacted. He explained that his housekeeping manager “is an expert in his field” and even though he wasn’t the one who handled the dress, he trusts him over me and therefore they would not help in any way. I had to spend the entire day Ubering all over Raleigh at my expense and with zero knowledge of the city as it was my first visit, searching for something appropriate to wear. I lost a work day as well as time I could have spent relaxing at the hotel prior to the wedding. As luck would have it, I have a receipt from the housekeeping department that says they pressed the dress. I asked for it to be lightly steamed. Pressing the dress would obviously be too hot and caused the fabric to shrink and the zipper to become deformed. I will be following up with this in order to be compensated for my losses, but I also wanted people to know how you will be treated at the Umstead. This is not a five star hotel and they do not provide anything close to five star service. We paid hundreds of dollars per night to be called a liar, lose an irreplaceable dress, and be robbed of what should have been a relaxing weekend that we had been looking forward to for quite a while.
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Date of stay: October 2021
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Lispony wrote a review Aug 2021
Parkton, Maryland1078 contributions157 helpful votes
My husband and I stayed here based on a friend's recommendation. The rooms were very nice. Roomy and big soaking tub. We did not use the spa. The grounds are nice and there is a walking trail around a small lake behind the hotel. They also have complimentary bikes which were very nice and we did use one day. Free parking was nice too. The reason I gave it 4 stars was because we were there 2 nights and wanted to use the pool and both days the pool was closed. Also, we ate in the restaurant for breakfast. We thought it was very pricey for what you got.
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Date of stay: April 2021
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PRICE RANGE
$384 - $599 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the umstead hotel cary, umstead hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
150
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Frequently Asked Questions about The Umstead Hotel and Spa
Which popular attractions are close to The Umstead Hotel and Spa?
Nearby attractions include Bass Pro Shop Cary (0.3 miles).
What are some of the property amenities at The Umstead Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Umstead Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Umstead Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Umstead Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Umstead Hotel and Spa?
Conveniently located restaurants include Herons, Bonefish Grill, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Umstead Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Umstead Hotel and Spa have airport transportation?
Yes, The Umstead Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Umstead Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Umstead Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.