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The Umstead Hotel and Spa

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#1 of 22 Hotels in Cary
Certificate of Excellence
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The Umstead Hotel and Spa
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722 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Raleigh, North Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful property that quickly makes you forget you were just on the highway. Dinner and drinks at the Bar and Lounge and majority of our table got the Lobster Roll and it is well worth the price of admission. Very humble and helpful staff.

Helpful?
Thank EmoneyNC69
London, United Kingdom
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Your choice is either an expensive tasting menu or the same old boring a la carte menu in the bar and lounge. One would be happy with that when the weather is good and the terrace makes it bearable, but having to sit through essentially the same (though the selection is not bad the preferred choices are limited) meal for... More 

Helpful?
4 Thank akripa
Charlotte, North Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at The Umstead over the past few years. First stay was for a wedding and the second was on business. Both times the rooms were extremely clean and comfortable. We enjoyed sitting out by the pool after our conference was over, but please be advised if you are staying on a weekend the pool can... More 

Helpful?
Thank letsg0letsg0
Washington, District of Columbia, United States
Level Contributor
122 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was incredible. It's tucked away and from the second you walk in you just feel calmer. The room was amazing. I loved the soaking tub with the book holder. There is a guest service tablet in each room. My only comments on the room, is that I wished I could have dimmed the tablet and I was surprised... More 

Helpful?
Thank Michelle K
Raleigh, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

A couple places in the Triangle offer afternoon tea: Carolina Inn, Washington Duke Inn, the Umstead, the Mayton Inn (currently, only on Wednesday afternoons and by ticket only), and the more casual Olde English Tea Room. Of the five, the Umstead is the most expensive, but not by much, at $32 per person. Reservations must be made in advance with... More 

Helpful?
Thank anontraveler a
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This is supposed to be a 5 star hotel but the service is a 2. We stayed here for my husbands birthday and also did the spa as well Herons for dinner. Herons was amazing. Spa was okay, not really good for a couple as there is only one small pool/Jacuzzi for couples (if you have been to Grove Park,... More 

Helpful?
Thank Amanda P
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your constructive feedback regarding your stay. I regret that you were less than satisfied with your experience and sincerely apologize that we were unable to provide your guest room to you by check-in time. Respectfully, Jim Beley. More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

Had stayed here three times before in 2009, 2012 and 2014 and was very impressed. During this weekend stay it was clear that the hotels standards had changed. We were put in room 415, which was a beautiful room--with a door next door that said "private"... The first morning at around 6am on a Saturday we were awakened by loud... More 

Helpful?
Thank A TripAdvisor Member
Caroline J, General Manager at The Umstead Hotel and Spa, responded to this review

Thank you for your candid feedback. The hotel strives to meet all our guests expectation and regret that we were unable to do so in this case. Sincerely, General Manager More 

Scottsdale, Arizona
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived early & immediately impressed with location, design, natural surroundings, nice staff, beautifully appointed room. Great lunch. The setting is gorgeous. The fried chicken I had for lunch was so good. Great pool area too

Helpful?
Thank Michele S
Beverly Hills, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Umstead on many trips to NC. If you're in the area, it's worth a visit and a stay. The facility is modern and solid, the staff is very professional and attentive, the rooms are large and well appointed, the public area artwork is notable and the grounds are vast and manicured. The Umstead is NOT... More 

Helpful?
Thank Masinla
Durham, North Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our honeymoon my husband and I. You just have to see it to understand the sheer beauty that is this place. It is absolutely lovely. The staff are very professional and friendly. It was a gem. The spa was amazing Herons was good. service and food was top notch. I will definitely go again. We met... More 

Helpful?
Thank jamchick
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more   less 

Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Dr, Cary, NC 27513-2131
Location: United States > North Carolina > Cary
Price Range: $363 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Umstead Hotel and Spa 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Romantic Hotel in Cary
#1 Business Hotel in Cary
#1 Family Hotel in Cary
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