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The Umstead Hotel and Spa

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Traveler (460)
Room & Suite (144)
Videos (1)

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About

#3 of 24 hotels in Cary
Location
4.5
Cleanliness
4.9
Service
4.7
Value
4.3
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green

Location

100 Woodland Pond Dr, Cary, NC 27513-2131
The Umstead Hotel and Spa
1081Reviews15Q+A100Room tips
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Andy Hayler wrote a review Yesterday
Chiswick, United Kingdom427 contributions357 helpful votes
Umstead Hotel I had a three night stay at the Umstead hotel in February 2024 (room 209). The hotel is a low rise building set in 12 acres of woodland and is very handy for the airport (a ten minute drive). It is about a 15 minutes or so drive to Raleigh downtown (depending of course on traffic). Be aware that you will need a car or a cab to go anywhere much, as this is a fairly quiet woodland setting rather than a city location. The hotel has unusually generous sized rooms. Mine had a comfortable bed, large bathroom with a shower that did not require an engineering degree to operate, and had a coffee machine and plenty of electrical sockets. The hotel has a quite good sized gym garden the first floor that has several treadmills, cross trainers and weight machines as well as free weights. There is a large bar and lounge area and a couple of restaurant options. The breakfast was made to order rather than the usual “buffet congealing in a tray” option that many hotels opt for. The staff that I encountered were polite and helpful. I measured the hotel WiFi at a very respectable 37Mbps on download and 30 Mbps on upload, plenty fast enough for all normal purposes. Overall I thought the hotel was excellent, with its unusually large rooms and very well maintained state. I would happily return.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ukcatsteph wrote a review Aug 2022
Cincinnati, Ohio5 contributions3 helpful votes
Hotel's Favorite
Such a great property! My husband and I stayed here with our three kids, ages 10, 8, and 6. My husband was there for business and we flew in towards the end of the week and stayed for three nights with him. We had a lake view one bedroom suite with a pullout couch. The space was more than enough for the five of us. The kids loved the pool, and I enjoyed my time at the pool as well. The drinks were great and the service was very attentive while at the pool. If you’re traveling with kids, just know that the kid food options are pretty limited at the pool (PB&J, turkey with cheese and crackers, or hummus with veggies). The lake was a great place to go for a run (one third of a mile per lap) as it is shaded most of the way around (in August). We had brunch at Heron. The food was great, and Priya was an attentive server who really seemed to love her job. The spa just closed at the beginning of August for renovations, and is scheduled to be closed for four months, I believe. I knew it was closed before our stay as I checked their website but just check that status if you’re wanting to use the spa during your stay. The fitness center is still open. I’m hoping to stay here again soon.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Overman51803 wrote a review Feb 2024
North Carolina, United States25 contributions5 helpful votes
By far one of the best all around experiences we have had and we look forward to returning in the future. The Umstead is top notch - from the moment you walk in the door every detail has been considered. Service and staff are truly excellent. Dining options are fantastic. The atmosphere is perfect for a weekend getaway or business stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 1 week ago
Thank you for taking the time to send us your feedback along with highlighting your memorable visit. I am truly thrilled to learn that you enjoyed your overall experience at The Umstead. We look forward to welcoming you back for your next stay. Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rick J wrote a review Feb 2024
Johns Island, South Carolina2 contributions
Our stay at the Umstead Hotel exceeded our expectations. The service, accommodations, amenities, food and overall cleanliness were phenomenal. From the initial greeting thru our departure, we felt welcomed and well cared for. We were in town for an Andrea Bocelli concert, Valentine's Day 2024. The hotel made our concert experience all the better. Thank you to the entire Umstead team. We will definitely return when we are in the greater Raleigh area.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Umstead Hotel and Spa
Responded 1 week ago
Mr. Rick J, Thank you for your thoughtful review. I am delighted to learn that we were able to exceed your expectations throughout the hotel and that we could help make your concert experience all the better. We look forward to welcoming you back the next time your travels bring you to Raleigh. David Mars Managing Director The Umstead Hotel and Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LPom wrote a review Feb 2024
Plymouth, Minnesota212 contributions124 helpful votes
Our first time at this beautiful hotel and spa. Fresh flowers everywhere; art and sculptures featured. Service is absolutely amazing. Definitely felt pampered, whether the Spa (wonderful) restaurants or main hotel. Wish we could have experienced the outdoor pool, but not open yet at this time of year. Rooms are large and gorgeous with very comfortable beds and fun amenities. We enjoyed the valentines dinner in Herons (a pre-pay event). This 5-course dinner was outstanding, and a night to remember. Only thing that could have made that better was if the wine pairings were included in the very high price. If you are dreaming of a 5-star SPA experience and hotel ambience, this is the place.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be sure to make SPA reservations in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 1 week ago
Thank you for taking the time to leave a thoughtful review. I am so thrilled to learn that you enjoyed your overall stay, including your spa experience and the Valentines Dinner at Herons. Your kind words will be shared with our entire team. We look forward to hosting your stay once again. Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RealKirkWilson wrote a review Jan 2024
Dallas, Texas4 contributions
The Umstead Hotel is truly one of my favorite Hotels in America. The ambience and peace of this place is a stand out to me. The room quality is fantastic, the bar is great and the Spa is a Standout. I highly recommend the Umstead Hotel near Raleigh-Durham, located in Cary, North Carolina.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: The only issue I had was the Online booking was challenging if you use their website.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Mars, Owner at The Umstead Hotel and Spa
Responded Jan 26, 2024
Dear Kirk, Thank you for your thoughtful review of your recent visit to The Umstead. I am pleased to hear that you enjoyed your stay, as well as your experience in the Bar & Lounge and the Spa, and I thank you for recommending us to other travelers. We look forward to welcoming you back very soon! Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie K wrote a review Jan 2024
1 contribution
The Umstead hotel and spa went above and beyond to make our stay peaceful, luxurious and special! They even left gifts for our night. I would highly recommend all aspects of The Umstead Hotel and Spa. Food was also excellent!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at The Umstead Hotel and Spa
Responded Jan 16, 2024
Jamie, Thank you for the wonderful review of your recent stay at the Umstead. I am pleased to learn that you enjoyed your time here, as well as the thoughtful gifts and the excellent food. It is the best compliment knowing you would recommend us to fellow travelers. Your kind words will be shared with our entire staff. Our team looks forward to welcoming you back the next time your travels bring you to Cary. Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Austin wrote a review Jan 2024
Austin, Texas320 contributions151 helpful votes
This is a secluded oasis short drive from the RDU airport. (Though you’d never know it.) The hotel is well designed and well-maintained. The lounge and restaurants are perfect for a cozy drink by the fire, a business lunch, or a nice dinner. The staff is clearly well trained.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Mars, Owner at The Umstead Hotel and Spa
Responded Jan 12, 2024
Austin, Thank you for reviewing your recent stay at the Umstead. I am delighted to hear that you enjoyed your overall visit, and that you consider the Umstead a secluded oasis. Our well-trained team works hard to ensure our guests have an experience like yours. Your kind words will be shared with our entire staff. We look forward to hosting your next stay! Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sue2elon wrote a review Jan 2024
Burlington, North Carolina81 contributions30 helpful votes
SIMPLY EXCEPTIONAL New Year’s Eve stay at the Umstead with the pris fixe dinner and brunch in the morning at Herons. We travel a lot and I can honestly say you will not find a higher level of service than what we experienced by the resort and restaurant staff. The resort/room was beautiful- and the nespresso machine with numerous coffee choices was a nice upgrade for in room coffee. FIVE STAR across the board!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be sure to explore the grounds with a walk around the small lake on the property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Mars, Owner at The Umstead Hotel and Spa
Responded Jan 4, 2024
Sue, Thank you for your thoughtful review of your recent visit to the Umstead. I am thrilled to learn that you had an exceptional stay here, and that you enjoyed your dinner and brunch in Herons! I am also glad you enjoyed the Nespresso machine in your room! Your kind words will be shared with our entire team. We look forward to hosting your next stay as we continuously strive to exceed your expectations. Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Coco wrote a review Dec 2023
Santa Monica, California3 contributions
+1
This is my favorite hotel in Raleigh and one of my favorite hotels overall. It's a luxurious and upscale hotel that also feels cozy. The bartenders, front desk, room service and valet staff were helpful and knowledgeable. The gym is modern and has up-to-date equipment. I also appreciate the special touches they provide during the Christmas holiday, including the festive decorations and providing delicious gingerbread cookies in the room and hot chocolate in the lobby. I ESPECIALLY appreciate the AAA member discount!! The onsite restaurant (Herons) and bar are fabulous! Get the burger. Another plus is that the hotel is very close to RDU airport, so it's a great place to stay if you have to catch an early flight.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Mars, Owner at The Umstead Hotel and Spa
Responded Jan 5, 2024
CocoDogwood, Thank you for your thoughtful review of your recent stay. I am delighted to hear that you consider the Umstead one of your favorite hotels! I am happy to learn that you appreciated the holiday specials we provided, as well as our helpful and knowledgeable staff. Your kind comments will be shared with our entire team. We look forward to hosting your next stay as we continuously strive to exceed your expectations. Warmest regards, David Mars Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$463 - $706 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the umstead hotel cary, umstead hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE UMSTEAD HOTEL AND SPA - Updated 2024 Prices & Reviews (Cary, NC)

Frequently Asked Questions about The Umstead Hotel and Spa
Which popular attractions are close to The Umstead Hotel and Spa?
Nearby attractions include Bass Pro Shop Cary (0.3 miles).
What are some of the property amenities at The Umstead Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Umstead Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Umstead Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Umstead Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Umstead Hotel and Spa?
Conveniently located restaurants include Herons, Bonefish Grill, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Umstead Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Umstead Hotel and Spa have airport transportation?
Yes, The Umstead Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Umstead Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Umstead Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.