Beautiful 5 star hotel set in a tranquil green forest. Close to airport. Full Service casual and fine dining restaurants. Great art throughout. Walking path around grounds and lake. Spacious well appointed rooms. Convenient complimentary early morning coffee in lobby from local roaster.
Such a great property! My husband and I stayed here with our three kids, ages 10, 8, and 6. My husband was there for business and we flew in towards the end of the week and stayed for three nights with him. We had a lake view one bedroom suite with a pullout couch. The space was more than enough for the five of us. The kids loved the pool, and I enjoyed my time at the pool as well. The drinks were great and the service was very attentive while at the pool. If you’re traveling with kids, just know that the kid food options are pretty limited at the pool (PB&J, turkey with cheese and crackers, or hummus with veggies). The lake was a great place to go for a run (one third of a mile per lap) as it is shaded most of the way around (in August). We had brunch at Heron. The food was great, and Priya was an attentive server who really seemed to love her job. The spa just closed at the beginning of August for renovations, and is scheduled to be closed for four months, I believe. I knew it was closed before our stay as I checked their website but just check that status if you’re wanting to use the spa during your stay. The fitness center is still open. I’m hoping to stay here again soon.…
After 8 or 9 stays at the Umstead, this may be it. Still a great hotel, just no longer a great hotel for a peaceful night’s sleep. The hotel has become pet friendly to a fault. Dogs in the room next door barking at 3 am and 6 am, dogs in the hallway. Dogs everywhere you turn.. Enough is enough.
We visited The Umstead several years ago, pre pandemic and have spoken highly of our time there. This time we flew here to eat at Herons and experience Chef Steven Greene’s art tour tasting menu. The food is absolute perfection. The artistry and preparation of every course was outstanding. The restaurant was renovated recently and is beautiful. A work station was put directly in front of the kitchen’s window, so they removed the tables that were there when we ate here the last time. Too bad really because those seats were so special. The waitstaff was fantastic. Scott and Nathan were wonderful and helped make the two nights we dined memorable. There is only a tasting menu currently being offered. No longer an a la carte menu. We had the 4 course menu the first night and the art tour menu the second night. Know before you go: Reservations at Herons is absolutely necessary. Dinner, lunch and brunch. For those people who enjoy being spontaneous please know; that is not an option here. Also the outdoor tables are perfection for brunch and lunch. We also ate at the bar when we arrived on Thursday for a late lunch. The service was slow but friendly. The food was delicious We were sorry we didn’t book a suite like we did the last time. We were upgraded to a lake view room but the window was odd and so small that the room was dark. Avoid the rooms ending in 04 (we stayed in 604). A room facing the front of the hotel would have been better with a larger window. The size of the room was great. The bathroom was beautiful. Everything is clean and updated. The hotel gym is beautiful. You can get water, Gatorade and apples which was nice to see The pool is beautiful. The staff is friendly and very hard working. Lunch is served poolside. The cabanas are absolutely worth the price. The spa is beautiful. You can use the sauna after your treatment. The therapist was very good. The art work throughout the resort is worth a tour. Ask for a printed guide and walk throughout the property. So worth your time. We loved the Chihuly sculpture in the lounge. And Realm II by Karen Jacobs. The pottery throughout the property was breathtaking. Glad we returned to The Umstead. The property and dining experience at Herons was worth the trip.…
My wife and I recently stayed for 1 night as we wanted something close to shopping and the airport. It couldn’t have worked out better. Beautiful property with great facilities, all the staff were extremely helpful and friendly, especially Taylor, Lee and Hayley. We would have loved to dine at the restaurant but unfortunately the gas leak prohibited us from that which is understandable. We had an early flight so we didn’t get a chance to experience everything so we will just have to come back, Thanks again.
I had a beautiful solo trip to this hotel to relax and unwind; it definitely achieved that purpose. I’ve stayed here before and I’ve always been so impressed with the service, professionalism and kindness of the staff. I had a massage, utilized the pool bar, ordered room service, ate breakfast at Herons, and finished with a pedicure. The attention to detail in the hotel is exemplary and I was even more pleased that many of the staff are still wearing masks. (I have a 2 year old at home who is not able to be vaccinated yet.) I only have two comments that I would love to be explored for my future stay (and for others’). I mentioned this upon checkout but to not have to put the ownership on the staff during a busy checkout time, I am writing here. I was very disappointed to have to spend extra money and time to get tea in my room. There are multiple coffee options but I don’t drink coffee. I spent $200 on a massage and could get tea at the spa but I spend $500 on a room and I have to pay more? That feels like a real miss for something so simple. Also, I would love it if the relaxation time at the spa could be extended. I know that was a COVID precaution but I think giving that great benefit for an expensive treatment should be reconsidered by the management.…
Everything about this hotel is first class. Our mini suite was so beautiful, quiet and cozy we hated to leave. Probably one of the nicest hotels I’ve ever stayed at! I have to mention the gift shop, although that hardly describes the hotel shop. They have wonderfully curated gifts by artisans from NC and all over the world. It was a treat to shop there, and I did! Amazing hand blown glass birds by a Finnish artist, wonderful and highly polished wooden bowls by a NC artist are museum quality. Not your average hotel “gift Shop!”
The hotel room itself is not worth the price they charge. They were working on the pool grinding concrete. We were not told that the pool was in maintenance. They did however move us further away for the second night. Heron’s restaurant was great.
Everything was wonderful from checkin to checkout. 2 nights 3 days city break with top class restaurants, day spa and national park next door. Beautiful time of year to visit with phenomenal Autumn coloured leaves & we walked every day to work of the great food. The massage was one of the best I’ve ever had. Wonderful experience.
We’ve stayed at the Olmsted several times now and it’s nothing short but stellar. We stayed twice over summer 2021 and one week at one point. They were very good with Covid, and very organized by the pool taking reservations only. All team members from the front desk to the valet, fine dining restaurant to the bar always go out of their way to accommodate guests and make them feel special. Not quite sure When the hotel opens but the rooms are still a very much in style, clean, and spacious even at the entry level rates. Look forward to future stays add the Amstead and it’s great team.