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The Umstead Hotel and Spa

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#1 of 22 Hotels in Cary
Certificate of Excellence
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1 room 2 adults 0 children
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The Umstead Hotel and Spa
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752 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Raleigh,
Reviewed 3 days ago NEWvia mobile

We have enjoyed the Umstead many times. This time, we took the art tour which is well worth the sixty minutes. If possible, take the tour with Alfred. He is knowledgeable and interesting and clearly loves his work.

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Helpful?
Thank Bradley C
Reviewed 4 days ago NEWvia mobile

I really wanted this to be the perfect experience. Came here for a quick getaway to celebrate my husband's birthday on 1/12/17; luxury hotel, staff plentiful, guest room well-appointed. There was, however, an issue with plumbing in our room, 228. Anytime the toilet was flushed or water run in a sink there was a gurgling sound that continued on and...

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Helpful?
1Thank Jessica B
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for sharing your comments from your recent experience. Please accept my apology for the disturbance you experienced during your stay with our guest room lighting program. We are enhancing our guest accommodations with new technology. Although the issue you experienced has been rectified, I regret that you did not have a restful evening. We would like...

Davenport, Iowa
Reviewed 5 days ago NEW

I was here on business so we also used the meeting room space. The hotel is set back from the road with an almost park like vibe. The event staff is very good and the food they prepare is much better than your typical caterer. The bar area is comfortable and offers a nice snack menu with a good local...

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Helpful?
Thank Jeff B
Encinitas, California
Reviewed 1 week ago

This was a quick stop before an early morning flight. The hotel is within10 minutes of the airport. We arrived around 3:00. Had a chance to walk around the lake and enjoy the fall colors. Dinner at the bar. Food and service were excellent. Room was perfect and very luxurious in a classic way. Wish we could have stayed another...

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Helpful?
Thank Phyl145
anywhere at home
Reviewed 2 weeks ago via mobile

I love the place. I returned for a 5 day stay after almost 2 years and brought my spouse along. We enjoyed the serene view over the pond, the bar near the fireplace every evening (and the cocktail quality as well as the most pleasant service by LeAnn) and new years dinner until midnight at the AN restaurant. My spouse...

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Helpful?
Thank curiouspalate
Fort Lauderdale, Florida
Reviewed 4 weeks ago

Been staying at this hotel for business over the last few months. The hotel is cozy and elegant. Rooms are so comfortable. Beds are comfortable I wanted to sleep in. Staff on point. Housekeeping is remarkable. Turn down service is a treat with a nice note left behind to sleep well. Food at the bar is very good and reasonable...

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Helpful?
Thank SmileyTraveler333
Old Lyme, Connecticut
Reviewed December 11, 2016 via mobile

I was not aware they took pets! Have stayed here a couple of years ago and didn't have a problem , but this visit the first room I was in I started to have a reaction. They moved us with no problem to a room that "hadn't had a pet recently." They claim they do a deep cleaning after the...

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Helpful?
Thank GlobeBiker141
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your valuable feedback. While the hotel does welcome pets, a detailed cleaning process is completed to maintain the quality of our guest rooms and to ensure that future occupants of those rooms with potential pet allergies are not affected in any way. We regret to learn that we did not meet your expectations during your...

Raleigh, North Carolina
Reviewed December 9, 2016

I've been to the Umstead Spa several times prior, but have never actually stayed at the Hotel until this past week. So thankful to have had the opportunity to spend 2 nights in a close-to-home luxurious hotel. Staff is accommodating and highly responsive. Room was immaculate, spacious and the master bath was spa-like w/a deep, comfortable tub for that long-overdue...

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Thank Tdt135
Falmouth, Maine
Reviewed November 25, 2016

I can't say enough positives about the Umstead from the warm welcome, wonderful room, relaxing spa to a fond farewell. The rooms have every amenity you could ask for- comfortable bed and a great bathroom. The spa was wonderful from the services to the relaxing rooms. The food is excellent and the service impeccable. I can't wait to go again!

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1Thank cathy r
Tucson, Arizona
Reviewed November 23, 2016

We travelled to North Carolina for a business conference. From check in to check out the Umstead delivered top notch customer service. The room was beautiful, with a view of the pond and grounds. The staff could not have been more helpful. We were on the 6th floor which is the top floor. We did not eat at the restaurant,...

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Helpful?
1Thank 5musicgirl7
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more   less 

Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Dr, Cary, NC 27513-2131
Location: United States > North Carolina > Cary
Price Range: $347 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Umstead Hotel and Spa 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Romantic Hotel in Cary
#1 Family Hotel in Cary
#1 Business Hotel in Cary
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Questions & Answers

Here's what travelers have asked, with answers from The Umstead Hotel and Spa staff and other travelers.
7 questions
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Sneads Ferry, North Carolina
Wilmington, North Carolina
5 months ago

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Questions? Get answers from The Umstead Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View of park and lake are best”
 of 5 bubbles SmileyTraveler333, 4 weeks ago | Read review
“Get a room on the pool side, nice views and much quieter.”
 of 5 bubbles Tdt135, Dec 9, 2016 | Read review
“Ask for a room facing the pond with a balcony. 606 was great but no balcony.”
 of 5 bubbles 5musicgirl7, Nov 23, 2016 | Read review
“Choice is yours. Pay a little more for specific views. All amazing interiors are the same.”
 of 5 bubbles 60inSeptember, Nov 14, 2016 | Read review
“Spa level rooms are larger with great large bathrooms.”
 of 5 bubbles AruFab1, Nov 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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