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Extended Stay America - Raleigh - Cary - Regency Parkway North

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Extended Stay America - Raleigh - Cary - Regency Parkway North
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Philadelphia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unless you are a contractor or traveling with a pet and can’t stay anywhere else, I would suggest you stay away from this chain. Perhaps I am the only one that was unaware of it, but the hotel rooms are not cleaned at all during your stay unless you pay extra for it. You also do not automatically have any... More 

Helpful?
Thank Jenny H
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to share your recent stay with us. I am concerned about the issues you mentioned. I apologize our housekeeping services were not explained thoroughly. Extended Stay Hotels provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay eight nights or more. For guests... More 

1 review
3 of 5 stars Reviewed July 25, 2016

It wasn't bad for the price. We did find ants on the counter tops. Door did not have a door sweep, which left about 4 inch gap at bottom. Had a place a towel under the door to keep out the hallway light and sounds.

Helpful?
Thank Christen F
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for your recent review of your stay. I am so disappointed that you had cleaning issues. Please accept my apology. In response to your feedback, I will be sure to have our vendor out to treat the room. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will... More 

1 review
1 of 5 stars Reviewed June 21, 2016 via mobile

We have had ants in are room from the first day of check in the sent the bug guy in to but some bug stuff out he said you cant have any crumbs in your room but they never went away still have them every where and ac did not work all night

Helpful?
Thank ellenking09
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the ants were still present after our vendor came out to treat the room. Please accept my apology. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will... More 

Hampton, Virginia
1 review
5 of 5 stars Reviewed June 20, 2016

By and far, across the many Extended Stays I've been to, the staff at this location was great. Cory and Keesha - excellent work; got me checked in and out with such ease, and both were nothing but professional! A relaxing stay from a four hour drive and a wedding.

Helpful?
Thank mpena1692
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled to read that our staff provided you with excellent customer service. I will be sure to inform Cory and Keesha on what a great job they did. The staff and I would like to thank you again for posting your review. We look forward to... More 

Williamsburg
Level Contributor
19 reviews
7 hotel reviews
4 of 5 stars Reviewed May 17, 2016

Hotel has a good location - there is a couple of stores nearby. Each room is equipped with kitchen and all amenities that you need. Room cleaning is once a week, but it's pretty good. Staff is very kind and friendly.

Helpful?
Thank mnckt
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 16, 2016

My one night stay was quite nice. The room was very clean and comfortable and had all of the amenities needed. The price was also very reasonable.I visited Cary to see my daughter and was extremely impressed with the beauty of the area. Because of time constraints however, I was unable to visit local attractions. Overall, the hotel selection was... More 

Helpful?
Thank Steve G
Greenville, North Carolina
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 16, 2016

Outside of the hotel was clean and up to date. Going to check in was so easy and the staff was super friendly! The price for the room wasn't bad for the quality either! When we got in our room we were so amazed at how neat and clean it was. (we had just had a bad experience at another... More 

Helpful?
1 Thank Miranda A
Kansas City, Missouri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 13, 2015

Was in a great safe location, staff was extremely friendly and helpful during my two day stay, could easily stay there for a longer stay.they were on top of every bed I had our could have had. Danelle was extremely nice and very helpful.

Helpful?
Thank SeanOrnerKC
North Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed June 22, 2015

The staff was very friendly and helpful from our first visit. Danielle, Mary and the maintenance man to say a few. Our room was clean and had new furniture with plenty of drawer space! I would have loved a pool with a grill being its been so hot.

Helpful?
Thank Mary F
Bayboro
Level Contributor
236 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel was decent and is good for a night or two! I wish they offered a real breakfast. All they have are packaged muffins and apples/oranges! I must say that the front desk was very nice! Would stay again if I was in the area. P.s This hotel is within 2 or 3 miles from shopping centers. Good location!

Helpful?
Thank DavisFamilyBayboro
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Raleigh - Cary - Regency Parkway North

Address: 1500 Regency Pkwy, Cary, NC 27518-8529
Location: United States > North Carolina > Cary
Price Range: $64 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Raleigh - Cary - Regency Parkway North 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay Cary
Extended Stay America Cary
Cary Extended Stay
Hotel Style:
#14 Business Hotel in Cary
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