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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Raleigh-Cary
More questions?
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 25 in Cary
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
GreenLeaders Platinum level
The Hilton Garden Inn Raleigh-Cary is a hotel conveniently located in Cary, North Carolina near US 1 I-40 situated mid-way between downtown Raleigh and Research Triangle Park. We are a quick 15 minute drive to the Raleigh-Durham Airport (RDU). Hotel is positioned in the heart of the Crossroads Shopping Plaza, a short walk to over 60 retail stores, restaurants and movie theatre. Hilton Garden Inn Raleigh-Cary's exceptional location is ideal for anyone traveling to the Triangle area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Shuttle bus service
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Vending machine
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
50Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
131 Columbus Ave, Cary, NC 27518-6990
Getting there
Rental CarsSee all Cary rental cars
941Reviews4Q+A60Room tips
Reviews
Traveler rating
- 613
- 212
- 64
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- 16
Time of year
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Popular mentions
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Most Recent
We stayed here for a wedding, and were part of a larger group. When traveling we stay at Hilton products as we are Grand Vacation owners and Hilton Honors Diamond members. This site is a classic Hilton Garden Inn, which footprint we are very familiar with. The check in staff was very friendly and helpful and the room very clean and in good order. We thoroughly enjoyed our stay and this site meets or exceeds good Hilton standards. Giving this location an excellent rating was easy with the special attention and friendly treatment and service we received each morning at breakfast. We were served and assisted by Trey, a wonderful person and someone who exceptionally represents the name and quality of Hilton. We strongly recommend this HGI if you are traveling and staying in the area.…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded 3 days ago
Hello! Thank you so much for taking the time out to review your stay with us. We are delighted to hear that you thoroughly enjoyed our property and our team. We are definitely lucky to have Trey on our team. We hope to see you again on your next venture to Raleigh!
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Hotel's Favorite
We stayed two separate dates at this Hilton property. The first room was very clean. The HVAC was quiet and there was plenty of hot water and fast. Check-in and check-out was fast and efficient. I highly recommend this hotel for its attention to detail and wonderful staff. The second night, which was several days after the first was just as good, except the HVAC in the room was loudly rattling. I contacted Faith at the front desk - she is the front desk supervisor, while we were gone, she obviously had the maintenance staff attend to the matter. The HVAC was very quiet. It doesn’t get any better than this.
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Date of stay: May 2021Trip type: Traveled
Helpful
We stayed here while in town for a swim meet. The Jr. Suite is excellent and provided everything we needed. We loved the proximity to restaurants and shopping, yet it’s still in a quiet area. The hotel is very clean and staff were very kind. Will definitely choose this hotel again.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded Mar 23, 2022
Thank you for taking the time to review your stay with us, we are so glad to hear that you enjoyed your time here and got time to explore the Cary Crossroads area! We hope that you will stay with us again when travelling back to the area.
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I stayed at this property and the staff I encountered upon check in and check out as well as throughout my stay were Outstanding! Sean checked me in and his personality is just amazing. I travel often and I love encountering friendly staff in this industry!! Can’t wait to come stay again!
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Date of stay: January 2022Trip type: Traveled
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded Feb 25, 2022
Thank you so much for taking the time to leave feedback on your stay! We're so glad that you enjoyed your stay and I'm sure Sean will appreciate the kind words. We look forward to welcoming you back soon.
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Mostly all hotels are great to stay at ! This hotel really exceeds the rest because of the perfect staff they’ve put together here. Thank you for the amazing time I had to relax! I will truly be back !
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded Feb 16, 2022
Thank you so much for your taking the time to shoutout our team! We're so glad that you enjoyed your time with us and we look forward to welcoming you back!
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Front Desk Supervisor Sean T was very helpful when I stayed there! Answered all my questions and helped me navigate the hotel as I was totally lost! Also went above and beyond what was expected of him! Totally pleased with my stay and will be returning when I can!
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Date of stay: January 2022
Rooms
Cleanliness
Service
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded Feb 16, 2022
We are so glad to hear that Sean was able to make your stay even more enjoyable! We hope to see you again soon!
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This is definitely our go to Hotel whenever we visit the area! We are absolutely pleased with everyone in the kitchen, house keeping, front desk ….. but Chris King at front desk was like the guy for the brand!
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded Feb 16, 2022
Thank you for sharing your experience with us, we are definitely lucky to have Chris on our team!
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We stayed a week on the first of December. Location was convenient, hotel clean with indoor pool and good parking. Paris at the front desk was very friendly and helpful and Kenny, who was I believe was a manager in training, was very accommodating and went out of his way to help us when needed. The staff here made it special. The fire pit was very nice . I would stay here again. Safe and secure.
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Date of stay: December 2021
Value
Cleanliness
Service
Helpful
Response from Hilton Garden Inn Raleigh-Cary, General Manager at Hilton Garden Inn Raleigh-Cary
Responded Feb 16, 2022
Thank you for the kind words, Betsy! I'm sure Kenny and Parris will appreciate your feedback and look forward to your return!
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I called ahead and confirmed the amenities. However, the lobby was a giant construction zone, the heat in the heated pool didn’t work, the restaurant and bar were not open at any point in my 3 day weekend stay, my room was dusty, bathroom sink was cracked, WiFi didn’t work, digital keys never worked, oh and there were chunks of glass on the floor near the wobbly mini fridge.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We stayed there from Dec 31 to January 2nd. All these beautiful pictures gave us a good feeling about it. When we got there, our room 221, offered a roof view. Really? Paying a Hilton price to look every morning for a roof view? At the end to make the things worst, I asked the front desk supervisor if the hotel and was full? Not at all, he replied, we have plenty of rooms available. So why offer this unpleasant view to your guests? Avoid the room 221. The only good thing was the breakfast team. Customer services above and beyond. Never again
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Date of stay: December 2021Trip type: Traveled
Helpful
PRICE RANGE
$139 - $180 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
132
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Raleigh-Cary
Which popular attractions are close to Hilton Garden Inn Raleigh-Cary?
Nearby attractions include Crossroads Plaza (0.4 miles), Regal Crossroads Stadium 20 & IMAX (0.2 miles), and Fo Guang Shan Temple (0.6 miles).
What are some of the property amenities at Hilton Garden Inn Raleigh-Cary?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Raleigh-Cary?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Raleigh-Cary?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Raleigh-Cary?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Raleigh-Cary?
Conveniently located restaurants include Carolina Ale House, Bakers Dozen, and Baba Ghannouj Mediterranean.
Are there opportunities to exercise at Hilton Garden Inn Raleigh-Cary?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Garden Inn Raleigh-Cary have an airport shuttle?
Yes, Hilton Garden Inn Raleigh-Cary offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Raleigh-Cary?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Raleigh-Cary offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Raleigh-Cary?
The staff speaks multiple languages, including English and Spanish.