We stayed here for a wedding, and were part of a larger group. When traveling we stay at Hilton products as we are Grand Vacation owners and Hilton Honors Diamond members. This site is a classic Hilton Garden Inn, which footprint we are very familiar with. The check in staff was very friendly and helpful and the room very clean and in good order. We thoroughly enjoyed our stay and this site meets or exceeds good Hilton standards. Giving this location an excellent rating was easy with the special attention and friendly treatment and service we received each morning at breakfast. We were served and assisted by Trey, a wonderful person and someone who exceptionally represents the name and quality of Hilton. We strongly recommend this HGI if you are traveling and staying in the area.…
We stayed two separate dates at this Hilton property. The first room was very clean. The HVAC was quiet and there was plenty of hot water and fast. Check-in and check-out was fast and efficient. I highly recommend this hotel for its attention to detail and wonderful staff. The second night, which was several days after the first was just as good, except the HVAC in the room was loudly rattling. I contacted Faith at the front desk - she is the front desk supervisor, while we were gone, she obviously had the maintenance staff attend to the matter. The HVAC was very quiet. It doesn’t get any better than this.
We stayed here while in town for a swim meet. The Jr. Suite is excellent and provided everything we needed. We loved the proximity to restaurants and shopping, yet it’s still in a quiet area. The hotel is very clean and staff were very kind. Will definitely choose this hotel again.
I stayed at this property and the staff I encountered upon check in and check out as well as throughout my stay were Outstanding! Sean checked me in and his personality is just amazing. I travel often and I love encountering friendly staff in this industry!! Can’t wait to come stay again!
Mostly all hotels are great to stay at ! This hotel really exceeds the rest because of the perfect staff they’ve put together here. Thank you for the amazing time I had to relax! I will truly be back !
Front Desk Supervisor Sean T was very helpful when I stayed there! Answered all my questions and helped me navigate the hotel as I was totally lost! Also went above and beyond what was expected of him! Totally pleased with my stay and will be returning when I can!
This is definitely our go to Hotel whenever we visit the area! We are absolutely pleased with everyone in the kitchen, house keeping, front desk ….. but Chris King at front desk was like the guy for the brand!
We stayed a week on the first of December. Location was convenient, hotel clean with indoor pool and good parking. Paris at the front desk was very friendly and helpful and Kenny, who was I believe was a manager in training, was very accommodating and went out of his way to help us when needed. The staff here made it special. The fire pit was very nice . I would stay here again. Safe and secure.
I called ahead and confirmed the amenities. However, the lobby was a giant construction zone, the heat in the heated pool didn’t work, the restaurant and bar were not open at any point in my 3 day weekend stay, my room was dusty, bathroom sink was cracked, WiFi didn’t work, digital keys never worked, oh and there were chunks of glass on the floor near the wobbly mini fridge.
We stayed there from Dec 31 to January 2nd. All these beautiful pictures gave us a good feeling about it. When we got there, our room 221, offered a roof view. Really? Paying a Hilton price to look every morning for a roof view? At the end to make the things worst, I asked the front desk supervisor if the hotel and was full? Not at all, he replied, we have plenty of rooms available. So why offer this unpleasant view to your guests? Avoid the room 221. The only good thing was the breakfast team. Customer services above and beyond. Never again