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Holiday Inn Hotel & Suites Raleigh - Cary

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#9 of 22 Hotels in Cary
Certificate of Excellence
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Holiday Inn Hotel & Suites Raleigh - Cary
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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Showing 444: English reviews
Jonesborough, Tennessee
Reviewed October 21, 2013

This trip started by wonderful desk service by Brice & Shantez. We had a large party staying together and everything was organized, ready for us, and to top it all off they were extremely friendly and enjoyable! The rooms were very clean and the hotel in general was too. The pool area was clean, the water was adjusted properly with...

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Thank Rosebennett4
Winston Salem, North Carolina
Reviewed October 20, 2013

I stayed at this hotel while attending a conference and I was pleasantly surprised. I am a Marriott girl when it comes to chain-hotel stays and, in the past, Holiday Inn has been hit or miss. This hotel has a great location and is very well-maintained. My room was exceptionally clean and the overall layout was exceptional. The breakfast was...

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Thank Aurelia M
Sleaford, United Kingdom
Reviewed October 14, 2013

Just want to say what a brilliant time me and my sister had staying at your hotel,the bedroom was fantastic also the breakfast, Carlos always made us feel happy at breakfast time,and reception staff were all so kind, hope to come back next year, thank-you all once again Dawn and Kaeren from England

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1Thank Pinky61
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Pinky61, Thank you so much for your review of our hotel. I am pleased to hear you & your friends enjoyed your stay with us and that you feel you recieved great service. Its something our staff takes great pride in,so we value your feedback. We will be sure to pass your kind words along to our team. Thanks...

Reviewed October 11, 2013

I arrived to find that my online reservation was messed up. Delores was great!!! She assumed me that she wod help and she fixed everything in a efficient manner and I was on my way up to my room. Thanks for making my visit such a pleasant experience.

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Thank Th9999
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Th9999, Thank you for your recent post on Trip Advisor. I am very pleased you had a great experience at the Holiday Inn Cary. We are committed and strive hard to be the leader in customer service. Thank you again for the kind response about Delores and we look forward to your future stay with us Sincerely, Shantez Battle

Wilmington, North Carolina
Reviewed September 24, 2013

The staff--in particular Dolores--makes my set up and room stay very efficient -smooth and with a smile--every time I come to stay here!! Dolores-many times is the person I reach on the phone to set up a new-future stay, and each time it is correct and no-problem! I always get a cofortable Queen -Bed room , or upgrade to a...

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Thank richmalfa
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear RichMalfa, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you recieved great service from Delores. Its something our staff takes great pride in, so we value your feedback. Thanks again for staying with us. We truly appreciate you being a Ihg Reward...

Cary, North Carolina
Reviewed August 31, 2013

After searching for months to find an affordable meeting room, I called the Holiday Inn in Cary for meeting room rates. I spoke with Lawrence who quoted a very affordable rate for an all day meeting. The stress level immediately plummeted as he patiently answered all my questions and reassured me that all of our requests would be honored with...

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Thank Michelle M
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Michelle M, Thank you for your recent post on Trip Advisor. I am very pleased you had a great experience at the Holiday Inn Cary. We are committed and strive hard to be the leader in customer service. Thank you again for the kind response and we look forward to your future stay with us Sincerely, Shantez Battle

Waynesboro, Virginia
Reviewed July 31, 2013

Very good experience during our stay. Each morning, we enjoyed the best continental breakfast ever. The food was wonderful, but the service was unusually personal and caring. There was someone there servicing the area and tables constantly and taking the time to get to know you. Even Chef Carlos was purposeful in coming to your table ensuring you had everything...

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Thank Gary W
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Gary W, Thanks for choosing our hotel for your stay. It gives us great pleasure to hear about the cafe breakfast and the high level of service you recieved from Chef Juan Carlos. We strive so hard to go the extra mile for all of our guests at the Holiday Inn Cary NC. Thanks so much for your review...

Grover, North Carolina, United States
Reviewed July 28, 2013

I had reservations at this hotel for weeks, only to discover 2 days before we were to arrive that Our venue had been changed to another location in a city I had NEVER heard off! In a panic I called the hotel and spoke with Lawrence, desperate for help. Lawrence was very nice and helped me figure out where I...

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Thank Hope T
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Hope T, Thank you for your review on tripadvisor! Mr & Mrs. Hope T we are so happy that Lawrence went the extra mile to see that you would be accommodate. We really do appreciate your loyalty with us! Thanks for your review again! Thanks, Shantez Battle

Wayland, Massachusetts
Reviewed July 28, 2013

I used this hotel for a conference I conducted in Cary. The hotel staff (Lawrence and Delores) were extremely helpful and displayed a high degree of professionalism. It is a convenient, easy to find location and everything was set up and ready for me to lecture when I arrived. Nice, clean facility and friendly staff. I recommend you consider this...

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Thank John_S41889
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear John_S41889, Thanks so much for your recent stay with us. I am so happy to hear that you enjoyed your stay as well as using our location for your conference meeting. Its always great to hear about the hotel staff (Lawrence and Delores) were extremely helpful and displayed a high degree of professionalism. Thanks again for choosing our hotel...

Forest City, North Carolina
Reviewed June 21, 2013

Spent a few days at this location again, due to a company meeting. In this current time, most hotels at this level have refrig's in every room but not here. We asked for a fridge but there were none available. For people coming to conferences and staying a few days, they would be very helpful. Also, in the conference room...

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Thank Leigh-Anna B
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Leigh-Anna B, Thanks so much for taking the time to get us your feed back from your recent stay. We do value all comments,and concerns that our guests gives to us. Leigh-Anna B. We will take your concerns about the refrig in consideration. The other concern about the hotel rooms been totally non smoking. Unfortunately thats something we arent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Location: United States > North Carolina > Cary
Price Range: $100 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Solid breakfast and dinner”
 of 5 bubbles RGJ_13, Jan 25, 2017 | Read review
“Great suites for families and romantic rooms for you and your spouse, or special friend,”
 of 5 bubbles dereklyons778, Jan 12, 2017 | Read review
“Great View”
 of 5 bubbles arunabhm2014, Dec 18, 2016 | Read review
“high floor away from elevator”
 of 5 bubbles swimm0m2016, Dec 15, 2016 | Read review
“I was on the 2nd floor near the elevator and did not experience any noise from the hallway.”
 of 5 bubbles RitaR902, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question