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Holiday Inn Hotel & Suites Raleigh - Cary

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#6 of 22 Hotels in Cary
Certificate of Excellence
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Holiday Inn Hotel & Suites Raleigh - Cary
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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Showing 414: English reviews
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 9, 2013

We recently stayed the Holiday Inn Hotel and Suites in Cary. The hotel was very clean! The suite was nice, with a separate living room area. There was a full breakfast each morning, including hot foods as well. There was a fitness center and pool, nice features as well. The hotel has a great location with a lot of restaurants... More 

Helpful?
Thank gcinptc
CaryHI, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear GCINPTC, Thank you for staying with us and leaving a review. I am beyond elated to hear that your stay was most enjoyable. The feedback we receive from our valued guests, like you, enables us to acknowledge our employees who go above and beyond to create a memorable experience. If there is anything we can do to prepare for... More 

Las Zup
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 8, 2013

All in all, I was satisfied. + Location was convenient Room clean and comfy Front desk and restaurant staff friendly and helpful - Room needed a revamp. It felt like my grandma house. Room was noisy: I could clearly hear the cars driving past the hotel and the guests next room. Easy fix: turn on the heater/cooler and it will... More 

Helpful?
Thank LasZupCherif
CaryHI, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear LasZupCherif, Thank you for staying with us and leaving a review. The feedback we receive from our valued guests, like you, enables us to create a memorable experience. We are currently undergoing a major renovation which is sure to be a welcomed addition to your stay. If there is anything we can do to prepare for your next reservation,... More 

New York City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 21, 2013

We booked several rooms at this property in conjunction with a family event in the area. Overall, the Inn was clean and comfortable, with nice amenities for this type of stay. One negative of this experience was that the hotel accommodated very large groups of young people on each night of our stay. The youthful "energy" resulted in excessive noise... More 

Helpful?
Thank randrplease
CaryHI, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Randrplease, Thank you so much for taking the time to write about your recent stay. We are pleased to know that our accommodations met your needs in regards to being reliable and convenient. We equally apologetic that some of the location's features did not meet your approval. The items that you have mentioned in regarding the cleanliness and quality... More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed November 12, 2013

I'm a little late in sending this review, but it was necessary to finally give a review on this place. A friend and I decide to celebrate another friend's 50th birthday party at this hotel. All of the help was accomidating. However, the level of service we received from Lawrence (Manager) and Trina (Banquet Coordinator) was far beyond my expectation.... More 

Helpful?
Thank Walter P
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Walter P, Thank you so much for your review of our hotel. I am happy to hear that your friend's birthday celebration was a success. It was a pleasure to hear that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind... More 

Elgin, SC
Level Contributor
137 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 11, 2013

Me and my crew stayed at this Holiday Inn over the weekend and were not bowled over by any of it at all. Their gym was fairly good, but could stand to have a little more space. The pool was average, but clean. The room was about as well as could be expected however for the price, I'd expect at... More 

Helpful?
1 Thank MizTerry
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear MizTerry, Thank you for staying with us and leaving a review. I am sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. If there is anything we can do to make your next stay more... More 

orlando, florida
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 5, 2013

At 9:30p, one hour before our arrival, we called the hotel to see if they can get us a deal on a room. Often you can get better deals by calling the hotel directly. We needed a suite so we can video tape an interview. The person on the phone, Clay, was able to give us a good deal and... More 

Helpful?
Thank usatrevor
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear USATrevor, Thank you so much for your review of our hotel. I am happy to hear that your video production was a great success and you were pleased with the assistance of our staff. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words on to Clay.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed October 27, 2013 via mobile

We stayed here in 2009 and loved the room with jacuzzi tub, so we wanted to come back. When I checked in, I did have to wait for two minutes for someone to come to the desk, but they did have a sign and he was very quick and helpful. Our jacuzzi room on the 6th floor was so clean... More 

Helpful?
Thank Brooke S
CaryHI, Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Brooke S, Thank you for your review of our hotel. I am happy to hear that your stay in our Jacuzzi room was very relaxing and pleasurable. It was an honor to hear that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We hope to see you again... More 

Kansas City, Kansas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 26, 2013

I was in town for a work conference and stayed here two nights. On my way in from the airport I got lost and had to call for directions, at 11:00 p.m., the front desk staff was so awesome and patient. I found my way there and my room was clean and comfortable. Breakfast in their cafe was amazing. I... More 

Helpful?
Thank Felicia M
CaryHI, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Felicia M, Thank you for staying with us and leaving a review. I am beyond elated to hear that your stay was most enjoyable. The feedback we receive from our valued guests, like you, enables us to acknowledge our employees who go above and beyond to create a memorable experience. If there is anything we can do to prepare... More 

Tennessee
1 review
3 of 5 stars Reviewed October 22, 2013

We stayed in this hotel recently and it was okay. It had clean rooms and a nice restaurant. We did not eat there because we didn't want to pay that much for the food, but since the kids ate free, we let them eat and they liked the biscuits and gravy. They were out of eggs and cereal when we... More 

Helpful?
Thank travelsalotw5
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear travelsalotw5, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Kingsport, Tennessee
1 review
5 of 5 stars Reviewed October 22, 2013

We recently stayed here and thoughly enjoyed it. Brice,& Shantez, at the desk, were awesome. Carlos in the restaurant was great. I had read reviews about the breakfast that just were not accurate. It was really good. The staff went above and beyond to make sure our stay was good. Rooms were clean, and our kids enjoyed the indoor pool.

Helpful?
Thank TNCruiseGirl
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr, Cary, NC 27518-9225
Location: United States > North Carolina > Cary
Price Range: $95 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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