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Holiday Inn Hotel & Suites Raleigh - Cary

#6 of 21 Hotels in Cary
Certificate of Excellence
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Holiday Inn Hotel & Suites Raleigh - Cary
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420 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Cochranton, Pennsylvania
1 review
4 of 5 stars Reviewed yesterday NEW

I had a concern about the room charge and was told there was nothing that could be done about it. The next morning when I went to check-out, the manager Adonis had taken care of my concern and made an adjustment to my bill. Adonis was very friendly, polite and I appreciated his great customer service.

Helpful?
Thank baker169
Charleston, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was a great value and it was clean and nice and in a great location. I would especially like to say thank you to Pam the desk clerk for being so friendly and helpful. The rest of the staff was great too. She recommended a great park for me to go running. When I go back in the... More 

Helpful?
Thank Cori C
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Top notch customer service!!! I was lucky enough to get Pam when I called to book a room. She was absolutely WONDERFUL! Pam helped me with my reservations, she even upgraded me when I inquired about possibly needing to check in earl. She wanted to make sure I would not have any problems when I arrived. Pam did not stop... More 

Helpful?
Thank Kim F
Wilmington, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

Room and amenities were great. The staff was very kind and helpful. Breakfast was a bit pricey for same items Comfort Inn gives for free. We went to a local restaurant for breakfast, which was the same price and made from better ingredients. The hotel was great! We will likely be back as long as the price doesn't keep going... More 

Helpful?
Thank purpleamethyst21
Charlottesville, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff was very friendly and helpful. Pam at the front desk was extremely nice. The rooms and hallways were very clean and breakfast was delicious! It was in a nice area of town and we were able to walk to a local restaurant for dinner. We would highly recommend staying here when in Raleigh!

Helpful?
1 Thank Sheri B
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Good afternoon Sheri B Thank you very much for the kind review and complimenting Pam for her friendly personality. We are grateful to have Pam on our staff. Thank you for eating in our restaurant for breakfast and enjoying the local area. We hope you will select to stay at the Holiday Inn and Suites Cary the next time you... More 

Granite Falls, North Carolina
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What a friendly and efficient staff at the Holiday Inn! The accommodations were good but it was difficult to adjust the air to a comfortable temperature in my room. I was told that breakfast was an additional $10 for a hot breakfast upon check in. It was worth that but it would be nice to have it included in the... More 

Helpful?
Thank RMSW54
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear RMSW54, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our air-conditioning system. We also regret... More 

Durham, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 23, 2016

I stayed here with my wife May 6th-8th for her birthday weekend. I opted for a room with a hot tub as we both work many hours, and we wanted to relax as much as possible by soaking in the tub. The staff was very friendly, and the room was spacious and comfortable. We put the fridge to good use,... More 

Helpful?
Thank T A U
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear T A U We are glad you selected to stay at the Holiday Inn and Suites Cary over your wife's birthday weekend. Thank you for providing us with your stay feedback Please come stay with us again in the future Have a great day and weekend More 

Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

We usually stay at the hotel right next door, but this time we stayed here. The front desk staff was so nice when we arrived. Very pleasant and helpful. Our room was clean and comfortable. We slept with no trouble or noise from another room. We did not eat there as we were in town for a late meeting, but... More 

Helpful?
1 Thank Sue M
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Sue M Thank you very much for staying at the Holiday Inn and Suites Cary while in town for a meeting. We are very proud of our staff and how nice they are with our guests Please visit again soon and we hope you will select Holiday Inns each time you travel More 

Richmond, Virginia
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

I have not stayed in a Holiday Inn for years. This location changed my mind. Everything about the stay was great. 1. Customer Service - the team at the front desk and other workers. A+ 2. Room - Extremely clean and well decorated. Loved the suite with two TVs, refrigerator, microwave and wet bar. A 3. Convenient - Close to... More 

Helpful?
1 Thank Astaire81
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Astaire81 Thank you for the many compliments. We are glad your stay here will have you consider other Holiday Inn in the future. When you are in the Raleigh/Cary area again please stay with us again More 

Moncks Corner, South Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 18, 2016

On a road trip over spring break with a 17 year old granddaughter, accommodations were chosen at random without prior reservations because of our meanderings. However, the stay at this Holiday Inn & Suites was a highlight on the trip. The room was spacious, clean, well appointed with very comfortable beds. The staff encountered in various areas were all courteous,... More 

Helpful?
Thank Anne T
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Anne T WOW 1800 miles in a week. We are so glad you selected the Holiday Inn and Suites Cary while in the Raleigh/Cary area Thank you for the many compliments and we will pass them along We hope to see you in the future again Safe Travels More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Location: United States > North Carolina > Cary
Price Range: $110 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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