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Holiday Inn Hotel & Suites Raleigh - Cary

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#6 of 22 Hotels in Cary
Certificate of Excellence
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Holiday Inn Hotel & Suites Raleigh - Cary
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416 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Ashfield, Massachusetts
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While it is a typical chain hotel for all that means both good and bad; this Holiday Inn is notable for its cleanliness and it's very helpful and courteous staff. The location is very good in terms of nearby eating and drinking places, and access to the airport and the network of highways on the west side of Raleigh.

Helpful?
Thank RobertMass013
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear RobertMass013 Thank you very much for the kind comments. We pride ourselves in maintaining the hotel and always having a courteous , friendly staff. As you said our location is very good as we are adjacent to CrossRoads Plaza full of shops and food establishments. We look forward to seeing you again next time your travel needs bring you... More 

Cochranton, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

I had a concern about the room charge and was told there was nothing that could be done about it. The next morning when I went to check-out, the manager Adonis had taken care of my concern and made an adjustment to my bill. Adonis was very friendly, polite and I appreciated his great customer service.

Helpful?
Thank baker169
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Baker169 Thank you for the kind comments We are glad Adonis assisted you with your concerns during you stay and you left satisfied We look forward to having you stay with us when your travels brings you to Raleigh/Cary, NC again Have a great day Diab More 

Charleston, South Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was a great value and it was clean and nice and in a great location. I would especially like to say thank you to Pam the desk clerk for being so friendly and helpful. The rest of the staff was great too. She recommended a great park for me to go running. When I go back in the... More 

Helpful?
Thank Cori C
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Cori C Thank you for the kind comments We greatly appreciate you staying with us recently and that you enjoyed your stay and interaction with Pam and the rest of our staff. We look forward to having you stay with us again the next time you are in Raleigh/Cary, NC Have a great day Diab More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016 via mobile

Top notch customer service!!! I was lucky enough to get Pam when I called to book a room. She was absolutely WONDERFUL! Pam helped me with my reservations, she even upgraded me when I inquired about possibly needing to check in earl. She wanted to make sure I would not have any problems when I arrived. Pam did not stop... More 

Helpful?
1 Thank Kim F
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Kim F Thank you very much for the kind comments We are very lucky to have all your great staff members including Pam, our Guest Experience Champion. We look forward to having you stay with us when your travels bring you to Raleigh/Cary, NC Have a great day Diab More 

Wilmington, North Carolina
1 review
4 of 5 stars Reviewed July 3, 2016

Room and amenities were great. The staff was very kind and helpful. Breakfast was a bit pricey for same items Comfort Inn gives for free. We went to a local restaurant for breakfast, which was the same price and made from better ingredients. The hotel was great! We will likely be back as long as the price doesn't keep going... More 

Helpful?
Thank purpleamethyst21
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Purpleamethyst21 Thank you for the kind comments. We pride our staff in giving great guest service and understand there are other local breakfast option priced differently but appreciate that you stayed with us and will be returning the next time you are in Raleigh/Cary Have a great day Diab More 

Charlottesville, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2016

Staff was very friendly and helpful. Pam at the front desk was extremely nice. The rooms and hallways were very clean and breakfast was delicious! It was in a nice area of town and we were able to walk to a local restaurant for dinner. We would highly recommend staying here when in Raleigh!

Helpful?
1 Thank Sheri B
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Good afternoon Sheri B Thank you very much for the kind review and complimenting Pam for her friendly personality. We are grateful to have Pam on our staff. Thank you for eating in our restaurant for breakfast and enjoying the local area. We hope you will select to stay at the Holiday Inn and Suites Cary the next time you... More 

Granite Falls, North Carolina
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 24, 2016

What a friendly and efficient staff at the Holiday Inn! The accommodations were good but it was difficult to adjust the air to a comfortable temperature in my room. I was told that breakfast was an additional $10 for a hot breakfast upon check in. It was worth that but it would be nice to have it included in the... More 

Helpful?
Thank RMSW54
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear RMSW54, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our air-conditioning system. We also regret... More 

Durham, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2016

I stayed here with my wife May 6th-8th for her birthday weekend. I opted for a room with a hot tub as we both work many hours, and we wanted to relax as much as possible by soaking in the tub. The staff was very friendly, and the room was spacious and comfortable. We put the fridge to good use,... More 

Helpful?
Thank T A U
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear T A U We are glad you selected to stay at the Holiday Inn and Suites Cary over your wife's birthday weekend. Thank you for providing us with your stay feedback Please come stay with us again in the future Have a great day and weekend More 

Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

We usually stay at the hotel right next door, but this time we stayed here. The front desk staff was so nice when we arrived. Very pleasant and helpful. Our room was clean and comfortable. We slept with no trouble or noise from another room. We did not eat there as we were in town for a late meeting, but... More 

Helpful?
1 Thank Sue M
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Sue M Thank you very much for staying at the Holiday Inn and Suites Cary while in town for a meeting. We are very proud of our staff and how nice they are with our guests Please visit again soon and we hope you will select Holiday Inns each time you travel More 

Richmond, Virginia
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

I have not stayed in a Holiday Inn for years. This location changed my mind. Everything about the stay was great. 1. Customer Service - the team at the front desk and other workers. A+ 2. Room - Extremely clean and well decorated. Loved the suite with two TVs, refrigerator, microwave and wet bar. A 3. Convenient - Close to... More 

Helpful?
1 Thank Astaire81
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Astaire81 Thank you for the many compliments. We are glad your stay here will have you consider other Holiday Inn in the future. When you are in the Raleigh/Cary area again please stay with us again More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr, Cary, NC 27518-9225
Location: United States > North Carolina > Cary
Price Range: $94 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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