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DoubleTree by Hilton Raleigh - Cary

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500 Caitboo Ave, Cary, NC 27518-6991
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Free cancellation until 06/27/20
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Traveler (59)
Dining (14)
Videos (1)
Certificate of Excellence

About

#6 of 24 hotels in Cary
Location
Cleanliness
Service
Value
Certificate of Excellence
DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-hour grab-n-go pantry and more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh? DoubleTree by Hilton Raleigh Cary offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions and other events. We are conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park, just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Our hotel gives you quick access to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Fireplace
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
818Reviews5Q+A49Room tips
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Popular mentions
The hotel is in a convenient location with easy access to restaurants and shops. The overall appearance is good for it's age. The rooms are upgraded and clean. It's close to RDU airport (15 min) and in a quite setting.
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Review collected in partnership with DoubleTree by Hilton
Response from DTRaleighCary, Manager at DoubleTree by Hilton Raleigh - Cary
Responded Feb 11, 2020
Thank you so much for taking the time to share your feedback from your recent stay with us here in Cary, NC! It truly warms our heart to hear these wonderful comments regarding our team and hotel! We are planning a full rooms renovation in late 2020 - early 2021. Please let us know if you ever need anything our way at any time! We hope you have a wonderful and weekend! Thank you!
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Would stay at Holiday Inn, candle wood,Hampton , or Homewood Suites. Out of pocket and not in walking distance. Restaurant gets overwhelming with Hilton Garden inn patrons using the double tree. Linens need to be cleaned differently.
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Review collected in partnership with DoubleTree by Hilton
Response from DTRaleighCary, Manager at DoubleTree by Hilton Raleigh - Cary
Responded Feb 8, 2020
Please know we are beyond sorry for the multiple issues you experienced during your stay with us in Cary, NC! We strive for exemplary service on all fronts as we strive to ensure all our guests feel at home as family. We are very sorry we fell short of this promise during your t me with us. We promise these issues will be handled and learned from in every way moving forward. Please let us know anything we can do to make this up to you in some way as We know nothing will truly makeup for what occurred. However, we truly hope we get a chance to make it right one day soon! We hope you have a wonderful weekend! Thank you!
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We had previously stayed at this hotel and the staff was so nice and friendly we decided to make it our home away from home on all our travels for business with the NC Dental Society to Cary. We have booked in advance for our next three meetings.
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Review collected in partnership with DoubleTree by Hilton
Response from DTRaleighCary, Manager at DoubleTree by Hilton Raleigh - Cary
Responded Jan 21, 2020
Thank you so much for taking the time to share your feedback from your recent stay with us here in Cary, NC! It truly warms our heart to hear these wonderful comments regarding our team and hotel! Please let us know if you ever need anything our way at any time! We hope you have a wonderful re st of the week and weekend! Thank you!
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An older hotel but friendly staff and an on-site restaurant with very good menu choices. I was on the 5th floor and never was able to have a hot shower, cold to lukewarm was it. Lounge area is somewhat dark with limited TV viewing.
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Review collected in partnership with DoubleTree by Hilton
Response from DTRaleighCary, Manager at DoubleTree by Hilton Raleigh - Cary
Responded Jan 8, 2020
Thank you so much for taking the time to share your feedback from your recent stay with us here in Cary, NC! It truly warms our heart to hear these wonderful comments regarding our team and hotel! We are beyond sorry about the water temp and pressure issues and thank you for letting us know! Please let us know if you ever need anything our way at any time! We hope you have a wonderful rest of the week and weekend! Thank you!
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There was no hot water in room 201 (500 caitboo avenue NC) - and no one from service came to fix it after telling them twice - so we were moved to 205 - there was no cold water. The front desk had no way to tell if the ticket was even looked at. The breakfast buffet was gross. Typical fair - just did not look appetizing. There was a booger on one of the sheets on one of the Queen beds. We left the card they give you if you want the sheets changed - right on the bed in the area where this booger looking thing was - so you think they would change the sheets right? - when we got back and checked - the same sheets were on the bed and that same crusty booger looking thing was still there! For some reason the entry area near the closets smelled like BO - in BOTH rooms. I will not be returning.
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Review collected in partnership with DoubleTree by Hilton
Response from DTRaleighCary, Manager at DoubleTree by Hilton Raleigh - Cary
Responded Jan 8, 2020
Please know we are beyond sorry for the multiple issues you experienced during your stay with us in Cary, NC! We strive for exemplary service on all fronts as we strive to ensure all our guests feel at home as family. We are very sorry we fell short of this promise during your t me with us. We promise these issues will be handled and learned from in every way moving forward. We are working on a full hotel/room renovation project we hope will be finished by 2022. Please let us know anything we can do to make this up to you in some way as We know nothing will truly makeup for what occurred. However, we truly hope we get a chance to make it right one day soon! We hope you have a wonderful weekend!
Read more
Previous
PRICE RANGE
$108 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton raleigh-cary hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
129
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about DoubleTree by Hilton Raleigh - Cary
Which popular attractions are close to DoubleTree by Hilton Raleigh - Cary?
Nearby attractions include Crossroads Plaza (0.4 miles), Regal Crossroads Stadium 20 & IMAX (0.1 miles), and Monkey Joe's (0.7 miles).
What are some of the property amenities at DoubleTree by Hilton Raleigh - Cary?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Raleigh - Cary?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Raleigh - Cary?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Raleigh - Cary?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Raleigh - Cary?
Conveniently located restaurants include Carolina Ale House, D&S Cafeteria, and Baba Ghannouj Mediterranean.
Are there opportunities to exercise at DoubleTree by Hilton Raleigh - Cary?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Raleigh - Cary?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Raleigh - Cary offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Raleigh - Cary?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to DoubleTree by Hilton Raleigh - Cary?
Many travelers enjoy visiting Historic Yates Mill County Park (3.8 miles).