We stayed 5 nights while on a visit to family. The standard king room was clean and comfortable. The lobby has a limited bar and eating area (which patrons socialized at). There were meeting rooms and an indoor pool on the ground floor. We did have our grandkids come to swim in the pool in the weekend and that was fun for them (pool a bit cool though kids didn’t mind). Parking was adequate. Two evenings on the weekend, the room next door was loud until 11pm with (? Teens) partying. But the rest of the nights were very quiet. Overall, I would book again if the price was low enough.
I have been a Hilton Honors diamond member for 15 years plus. During this time I have stayed at a lot of Hilton hotels. This was by far the best hotel I have ever stayed at. I was checked in by TK who I later found out was the GM of this hotel. I arrived on 07/14/2021 at 3:09 for business at NC State. TK was an amazing young man who truly cares about his guests and his employees. From the check in to the amazingly clean and spacious rooms I was very satisfied. I came down for dinner and met Desiree the bartender/waitress who was an absolute delight. You could tell that she liked her job there and I think a lot of it had to do with TK. As he was going home for the night he went to all the employees to make sure they didn't need anything before he left. He also took time to make sure my stay was going well and asked if there was anything I needed. I can't say enough good things about this hotel and the staff that makes it a wonderful place to stay. I will definitely stay here any time I am close. …
This hotel is clean and the staff was friendly. It's located in a nice part of town with quick access to good restaurants and stores. It's only about 15 minutes away from Raleigh. I would stay here again.
We can always rely on the Hilton Brand to be clean, comfortable, and relaxing. This was our first stay at a Doubletree. We used the digital key for check in. We unpacked and used the bathroom before heading back out for the evening. We noticed that the toilet would not stop running. Benny, at the front desk, wasted no time in switching rooms. The room itself had the most comfortable bed and pillows that we have ever had in a hotel. My husband particularly liked that the AC was controllable, for real. Most other places say that you can control the temperature; but it usually doesn’t get cold enough for him. We slept like babies both nights. We went out shopping and bought something to take back home. But it needed refrigeration and it would not fit in the room’s mini fridge. Terrance, at the front desk, was able to make space and hold it in the hotel’s refrigerator. I made sure to give kudos to both Benny and Terrance when we checked out. That is when Nakisha stepped in and went above and beyond our expectations. This stay reminded me that excellent customer service is still alive and well. Our only suggestion is to have microwaves in the rooms. But whenever we are in the Cary/Raleigh area, we will be staying at this Doubletree. See you in August 2022.…
I recently stayed at this property. The staff was very friendly and the accommodations were good. After checking out of the hotel I headed to the airport and did not realize that I left my business mobile phone/charger in the room. I immediately called the hotel and spoke with TK and asked if my phone had been turned in. He said yes it had been and he then asked when I was leaving. I told him my flight was in 90 minutes. He said that he would drop off the phone at the airport. 20 minutes later he texted me that he was at the airpot. I met him and thanked him so much for his true southern hospitality! I would have been lost without my phone! I did not find out until later that he was he GM of the hotel. He provided amazing customer service and when I am back in Cary I will be sure to stay at this hotel.…
The hotel is a nice place. The accommodations were good. The pool was nice, but the water was a little bit on the cool side. The breakfast buffet itself was a little hidden at first, but I did figure it out.
Hotel staff was extremely welcoming, friendly and accommodating. Location of the hotel was so close to everything we needed/wanted to do as a family. Shopping, restaurants, entertainment (movies and Dave and busters)
The best place I stay. Great room, great gym and an even better staff. I travel 2 weeks each month and this is the best hotel that I stay. Room is very clean, plenty of room, work space in the room is great and the bed is super comfortable.
Overall it was a good stay. The breakfast was horrible the eggs had zero taste and sausage links were terrible. The chicken and waffles were the best thing but they were made with bone in legs and wings.
Hotel was clean. Staff friendly. Breakfast options weee below expectations and restaurant food was average. Overall I rate this hotel a good value for rates charged. Room was clean and bed was comfortable