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DoubleTree by Hilton Hotel Raleigh - Cary

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500 Caitboo Avenue, Cary, NC 27518-6991
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Traveler (59)
Dining (18)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Raleigh - Cary
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 25 in Cary
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.4
The DoubleTree by Hilton Hotel Raleigh/Carey is located between downtown Raleigh and Research Triangle Park and only 15 minutes from Raleigh-Durham Airport. Situated in the heart of the Crossroads Shopping Plaza we are within walking distance of fashionable stores, restaurants and entertainment options. Visit Triangle Town Center and Commons and explore upscale department stores including Macy's, Sears and Saks Fifth Avenue. Enjoy and extensive shopping experience with 150 shops and restaurants. Catch a major sporting event or concert at the RBC Center. Explore the North Carolina Museums of Art, History and Natural Sciences. Attend performances at Koka Booth Amphitheater or Time Warner Music Pavilion. From shopping and college athletics to the NC State Fairgrounds, we're convenient to the best shopping and entertainment Raleigh has to offer. Dine at the Park Bar and Grill and start the day with a buffet breakfast cooked the way you like it.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Free shuttle or taxi services
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Wine / champagne
Vending machine
Highchairs available
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
840Reviews5Q+A49Room tips
Traveler rating
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Most Recent
Dmlsun wrote a review May 14
Rockledge, Florida811 contributions476 helpful votes
We stayed 5 nights while on a visit to family. The standard king room was clean and comfortable. The lobby has a limited bar and eating area (which patrons socialized at). There were meeting rooms and an indoor pool on the ground floor. We did have our grandkids come to swim in the pool in the weekend and that was fun for them (pool a bit cool though kids didn’t mind). Parking was adequate. Two evenings on the weekend, the room next door was loud until 11pm with (? Teens) partying. But the rest of the nights were very quiet. Overall, I would book again if the price was low enough.
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Date of stay: May 2022Trip type: Traveled
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Larran E wrote a review Jul 2021
Yorktown, Virginia7 contributions1 helpful vote
Hotel's Favorite
I have been a Hilton Honors diamond member for 15 years plus. During this time I have stayed at a lot of Hilton hotels. This was by far the best hotel I have ever stayed at. I was checked in by TK who I later found out was the GM of this hotel. I arrived on 07/14/2021 at 3:09 for business at NC State. TK was an amazing young man who truly cares about his guests and his employees. From the check in to the amazingly clean and spacious rooms I was very satisfied. I came down for dinner and met Desiree the bartender/waitress who was an absolute delight. You could tell that she liked her job there and I think a lot of it had to do with TK. As he was going home for the night he went to all the employees to make sure they didn't need anything before he left. He also took time to make sure my stay was going well and asked if there was anything I needed. I can't say enough good things about this hotel and the staff that makes it a wonderful place to stay. I will definitely stay here any time I am close.
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Date of stay: July 2021
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ddzzino wrote a review May 1
Wilmington, North Carolina1 contribution
This hotel is clean and the staff was friendly. It's located in a nice part of town with quick access to good restaurants and stores. It's only about 15 minutes away from Raleigh. I would stay here again.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2022
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2bluved wrote a review Apr 2022
19 contributions3 helpful votes
We can always rely on the Hilton Brand to be clean, comfortable, and relaxing. This was our first stay at a Doubletree. We used the digital key for check in. We unpacked and used the bathroom before heading back out for the evening. We noticed that the toilet would not stop running. Benny, at the front desk, wasted no time in switching rooms. The room itself had the most comfortable bed and pillows that we have ever had in a hotel. My husband particularly liked that the AC was controllable, for real. Most other places say that you can control the temperature; but it usually doesn’t get cold enough for him. We slept like babies both nights. We went out shopping and bought something to take back home. But it needed refrigeration and it would not fit in the room’s mini fridge. Terrance, at the front desk, was able to make space and hold it in the hotel’s refrigerator. I made sure to give kudos to both Benny and Terrance when we checked out. That is when Nakisha stepped in and went above and beyond our expectations. This stay reminded me that excellent customer service is still alive and well. Our only suggestion is to have microwaves in the rooms. But whenever we are in the Cary/Raleigh area, we will be staying at this Doubletree. See you in August 2022.
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Date of stay: April 2022Trip type: Traveled
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Sightsee780560 wrote a review Mar 2022
Central Florida, Florida1 contribution1 helpful vote
I recently stayed at this property. The staff was very friendly and the accommodations were good. After checking out of the hotel I headed to the airport and did not realize that I left my business mobile phone/charger in the room. I immediately called the hotel and spoke with TK and asked if my phone had been turned in. He said yes it had been and he then asked when I was leaving. I told him my flight was in 90 minutes. He said that he would drop off the phone at the airport. 20 minutes later he texted me that he was at the airpot. I met him and thanked him so much for his true southern hospitality! I would have been lost without my phone! I did not find out until later that he was he GM of the hotel. He provided amazing customer service and when I am back in Cary I will be sure to stay at this hotel.
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Date of stay: March 2022
Value
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Trip type: Traveled
1 Helpful vote
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Buick1_36758 wrote a review Feb 2022
Sycamore, Illinois155 contributions32 helpful votes
The hotel is a nice place. The accommodations were good. The pool was nice, but the water was a little bit on the cool side. The breakfast buffet itself was a little hidden at first, but I did figure it out.
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Date of stay: February 2022
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ThrifyTraveler wrote a review Jan 2022
San Diego, California2 contributions
Hotel staff was extremely welcoming, friendly and accommodating. Location of the hotel was so close to everything we needed/wanted to do as a family. Shopping, restaurants, entertainment (movies and Dave and busters)
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
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gwp830 wrote a review Jan 2022
1 contribution
The best place I stay. Great room, great gym and an even better staff. I travel 2 weeks each month and this is the best hotel that I stay. Room is very clean, plenty of room, work space in the room is great and the bed is super comfortable.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
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Trip type: Traveled
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sfulks2022 wrote a review Jan 2022
1 contribution
Overall it was a good stay. The breakfast was horrible the eggs had zero taste and sausage links were terrible. The chicken and waffles were the best thing but they were made with bone in legs and wings.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
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Trip type: Traveled
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Steve M wrote a review Dec 2021
Huntersville, North Carolina4 contributions3 helpful votes
Hotel was clean. Staff friendly. Breakfast options weee below expectations and restaurant food was average. Overall I rate this hotel a good value for rates charged. Room was clean and bed was comfortable
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2021
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Trip type: Traveled
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PRICE RANGE
$135 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton raleigh-cary hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
129
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Frequently Asked Questions about DoubleTree by Hilton Hotel Raleigh - Cary
Which popular attractions are close to DoubleTree by Hilton Hotel Raleigh - Cary?
Nearby attractions include Crossroads Plaza (0.4 miles), Regal Crossroads Stadium 20 & IMAX (0.1 miles), and Monkey Joe's (0.7 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Raleigh - Cary?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Raleigh - Cary?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Hotel Raleigh - Cary?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Raleigh - Cary?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Raleigh - Cary?
Conveniently located restaurants include Carolina Ale House, D&S Cafeteria, and Bakers Dozen.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Raleigh - Cary?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does DoubleTree by Hilton Hotel Raleigh - Cary have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Raleigh - Cary offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Raleigh - Cary?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Raleigh - Cary offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Raleigh - Cary?
The staff speaks multiple languages, including English and Spanish.