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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

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Traveler (102)
Room & Suite (42)
Dining (15)
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Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible2%
Travelers talk about
“koi pond”(12 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,047)
There are newer reviews for Embassy Suites by Hilton Raleigh - Durham/Research Triangle
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All reviewsevening receptionkoi pondmade to order omeletscrackersfree drinkscocktail hourcomplimentary breakfastresearch triangleliving areaindoor poolbusiness centerexcellent stayenjoyed my staybusiness tripgreat place to stayvery nice hotelthe breakfast area
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161 - 165 of 1,031 reviews
Reviewed May 8, 2017

This place is great and I have been coming to it for years. Helpful staff, complimentary hot breakfast, free shuttle service and evening reception. Digital key on iPhone is a plus allowing you to avoid checkin process. Great value when you consider the extras available.

Review collected in partnership with Embassy Suites Hotels
Thank TravelingtoRTPoften
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded May 11, 2017

Dear TravelingtoRTPoften, Thank you for your loyalty and thank you for taking the time to share your kind comments. We appreciate you staying with us! Sincerely, Bill McCallen General Manager

Reviewed May 8, 2017

Very nice hotel. Very typical of the Embassy Suites brand. Large, somewhat plain rooms. Bedroom is in the back, away from the hallway so that noise from other guests is lessened. My room was next to the elevator and it was still very quiet.

Thank Mark S
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded May 11, 2017

Dear Mark S, Very glad to hear you enjoyed your stay. We realize you have a choose and appreciate you choosing to stay with us. Sincerely, Bill McCallen General Manager

Reviewed May 8, 2017

I enjoyed my stay. Rooms were very nice, beds were good, breakfast in the morning was great. The Staff was very polite and let me know that there was an evening reception with snacks and drinks and also the breakfast in the morning.

Review collected in partnership with Embassy Suites Hotels
Thank reneesM7352TA
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded May 11, 2017

Dear reneesm7352TA, Thank you for taking the time to share your comments . We appreciate you staying with us and hope you will again in the future. Sincerely, Bill McCallen General Manager

Reviewed May 3, 2017

Great place to stay. Accommodated conference very well. Rooms comfortable and clean. Breakfast was great! Overall facilities were clean, staff was great! Thank you very much. Would definitely stay again!More

Review collected in partnership with Embassy Suites Hotels
Thank 779jerrilynnm
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded May 4, 2017

Dear 779jerryilnnm, Thank you for taking the time to share your comments about your recent stay. We are very pleased that you enjoyed your stay with us. I will be sure to share your comments with the staff as they are very appreciative of when...More

Reviewed May 3, 2017

Typical ES. Food is good for breakfast and reception. Room is clean and spacious. But, I always find them noisy. Thin walls - could hear the fellow snoring next door. Open atrium - noise carries to 5th floor. Great shuttle services to SAS and airport.

Thank Blue7783
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded May 4, 2017

Dear Blue7783, Thank you for staying with us and for taking the time to share your comments. We appreciate you staying with us and hope that you will again in the future. Sincerely, Bill McCallen General Manager

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Most Booked Properties in Cary
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$157 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cary
#2 Family Hotel in Cary
#7 Business Hotel in Cary
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$157 - $281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Cary
#2 Family Hotel in Cary
#7 Business Hotel in Cary
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (102)
Room & Suite (42)
Dining (15)
Pool & Beach (2)
Business Center & Event Rooms (19)
Questions & Answers
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Sue B
September 14, 2017|
AnswerShow all 4 answers
Response from Duchess_of_Winter | Reviewed this property |
I was at this hotel just about a month ago for a family reunion with 150-200 and we were pleased with the accommodations and service. They prepared an elegant banquet buffet style and the selections were delicious and... More
1
Vote
Albatross18
May 23, 2017|
AnswerShow all 4 answers
Response from Kevin F | Reviewed this property |
Embassy Suites does a pretty good job of making their properties comparable so I don't think there is a discernible difference. As for the traffic it really depends on where your planning on being most days. I was traveling... More
2
Votes
jthom921
January 30, 2017|
AnswerShow all 2 answers
Response from EmbassyCary | Property representative |
Dear jthom921, Our shuttle is an airport shuttle with transportation to and from airport on the hour and half hour. As it needs to be available for its primary purpose we are not able to offer shuttle service to Prestonwood... More
2
Votes
Room Tips
"Higher floors have less lobby noise, as it is an open atrium."
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"I always prefer the higher floors and this hotel has nine floors !"
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"Book early, this hotel fills up fast..."
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"most rooms face a beautiful atrium in the center of the hotel with lots of plants, walkways, seating"
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