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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

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Traveler (104)
Room & Suite (46)
Dining (21)
Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible2%
Travelers talk about
“koi pond”(11 reviews)
“crackers”(11 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
All hotel details
Offers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,071)
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1,055 results
Traveler rating
598
266
101
62
28
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LanguageEnglish
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598
266
101
62
28
Show reviews that mention
All reviewsevening receptionkoi pondcrackersmade to order omeletsfree drinkscocktail hourairport shuttlecomplimentary breakfastresearch triangleliving areaindoor poolbusiness centerexcellent stayenjoyed my stayi highly recommend this hotelbusiness tripgreat place to stay
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1 - 5 of 1,055 reviews
Reviewed 3 days ago

our organization had its supreme session at your hotel. the complimentary breakfast was excellent and filling. i was very impressed that the room had two television in it. thank you for the complimentary drink.

Review collected in partnership with Embassy Suites Hotels
Thank drj262018
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded yesterday

Dear drj262018, We are humbled that you would select our hotel for such an important event. We are pleased that you and the attendees enjoyed the hotel. We hope we will see you again in the not so distant future. Sincerely, Bill McCallen General Manager

Hotel's Favorite
Reviewed May 7, 2018 via mobile

What a pleasant area for a quiet drink at the end of a busy day. No loud music just the relaxing sound of waterfalls. Friendly staff that made it even more enjoyable. I was very surprised that the price of the cocktails was so reasonable.

Thank rebboeb
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded May 8, 2018

Dear rebboed, We are very pleased you enjoyed the hotel and that the lounge was the atmosphere you desired. We appreciate you taking the time to share your comments and for staying with us. We hope you will again soon! Sincerely, Bill McCallen General Manager

Reviewed 4 days ago

Room Service was excellent, Very courteous Clerks. Restaurant Food was delicious. Morning Breakfast was good. Banquet room and service was superb. The cleanliness of Hotel was great. You can call for room service or for any service in the Hotel with a quick response.More

Thank Sylvia S
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded yesterday

Dear Sylvia S, Thank you for taking the time to share your comments about your enjoyable stay with us. We appreciate you staying with us and for taking the time to share. We are very proud of our hotel including the culinary team and are...More

Reviewed 3 weeks ago

Excellent value, very clean place, well updated. Wi-fi was fast and easy to set up, and overall it was very comfortable stay. Perfect environment for a short business stay. I will come here every time when I visit Cary.

Thank blok_70
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded 1 week ago

Dear Blok_70, Thank you for the kind comments about our hotel. We appreciate you staying with us and for taking the time to share your comments. Sincerely, Bill McCallen General Manager

Reviewed 3 weeks ago via mobile

I grew up at Embassy. Love it. Would stay in town just to feel like I was a way and relax. Embassy used to be a 4 star hotel where you felt a little more special. Seems like everything now is nickel and dime, now...More

Thank Patrick P
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research TriangleResponded 1 week ago

Dear Patrick P, Thank you for staying with us. We are very sorry you did not find your stay as enjoyable as in previous stays. We will certainly take your comments into consideration as we are always looking to continuously improve. We hope we will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Business Center with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Wheelchair access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$163 - $266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cary
#3 Family Hotel in Cary
#6 Mid-range Hotel in Cary
#8 Quiet Hotel in Cary
#10 Quaint Hotel in Cary
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$163 - $266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cary
#3 Family Hotel in Cary
#6 Mid-range Hotel in Cary
#8 Quiet Hotel in Cary
#10 Quaint Hotel in Cary
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (104)
Room & Suite (46)
Dining (21)
Pool & Beach (2)
Business Center & Event Rooms (15)
Questions & Answers
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Sue B
September 14, 2017|
AnswerShow all 4 answers
Response from Duchess_of_Winter | Reviewed this property |
I was at this hotel just about a month ago for a family reunion with 150-200 and we were pleased with the accommodations and service. They prepared an elegant banquet buffet style and the selections were delicious and... More
1
Vote
Albatross18
May 23, 2017|
AnswerShow all 4 answers
Response from Kevin F | Reviewed this property |
Embassy Suites does a pretty good job of making their properties comparable so I don't think there is a discernible difference. As for the traffic it really depends on where your planning on being most days. I was traveling... More
2
Votes
jthom921
January 30, 2017|
AnswerShow all 2 answers
Response from EmbassyCary | Property representative |
Dear jthom921, Our shuttle is an airport shuttle with transportation to and from airport on the hour and half hour. As it needs to be available for its primary purpose we are not able to offer shuttle service to Prestonwood... More
2
Votes
Room Tips
"The 8th Floor where I stayed was considered the Premium Floor. All area was quiet."
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"My only suggestion is a high floor. The breakfast area is noisy, but that is only in the morning."
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"Great bar food and drinks if you don't want to venture out from the hotel!"
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"Higher floors have less lobby noise, as it is an open atrium."
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