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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

#5 of 21 Hotels in Cary
Certificate of Excellence
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201 Harrison Oaks Blvd, Cary, NC 27513-5544
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711 Reviews from our TripAdvisor Community

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Showing 700: English reviews
San Francisco, California
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This Embassy Suites is fine for a quick stay, and the staff were nice (I arrived late at night, a little cranky and they were still pleasant). But the property itself needs a face-lift. It's old and worn around the edges and could use some basic renovations. The room also had a faint smell of cigarette smoke in it -... More 

Helpful?
Thank TravelAsAWayOfLife
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Travel As AWAY OfLife, Thank you for staying with us and sharing your comments. It is rewarding to hear that the pleasantness of your greater help on your travels! We are excited about a future renovation and look forward to accomplishing a "face-Lift" Thank you for staying with us and we hope you will consider us again in the... More 

4 of 5 stars Reviewed 3 days ago NEW

Based on the two rooms. One was fine and one was unaccepted. I would come to this hotel in the future because I really think highly of the Hilton Hotel chain. I would also recommend it to my friends. This was the very first time that I experienced this type of problem. I have been travelling for more than 40... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 567bettye
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear 567bettye, Thank you for being loyal to the Hilton brand and thank you for staying at our hotel. I am sorry to hear you were disappointed in one of your suites at the Hotel I would be very interested in knowing what the issue was so that we can address and correct. Thank you for taking the time to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great comfort and everything there. Great food and relax with a pre dinner cocktail and appetizer compliments of the hotel. Excellent setting to just relax before and after flight. Stayed before and after a flight. Free shuttle service to and from and safe place for vehicle. Will definitely stay again.

Helpful?
Thank A TripAdvisor Member
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Guest, So wonderful that you found the location and the hospitality to your liking we are very proud of our Culinary and service team and are pleased you enjoyed them. Thank you for taking the time to share your comments and we look forward to seeing you on your next trip to or out of the area! Regards, Bill... More 

Level Contributor
366 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Usual nice large suites. Cooked to order eggs and buffet are included as is the evening social hour. This hotel is fairly close to RDU. Very reasonable given the extra amenities. There is also a full bar. The common areas are somewhat noisy but the rooms were quiet.

Helpful?
Thank L D
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear L D, Thank you for taking the time to share your comments about our Hotel on your recent stay with us. We are very pleased that you enjoyed your stay and hope you will consider us again if travel brings you to the area. Thank you for staying with us. Sincerely, Bill McCallen General Manager More 

Ft. Lauderdale
1 review
3 of 5 stars Reviewed 6 days ago NEW

OK Stay. I normally stay at embassy suites. However at this property the staff were un-energetic especially in the restaurant area. Good service at reception desk. Rooms need to be updated. The paint in the bathroom mirrors were peaking off and the room was not very clean upon inspection.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank jorgen61
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear jorgen61, Thank you for taking the time to share your comments about your recent stay. We would agree with you and look forward to a renovation in the future. I will certainly follow up with the staff as it would appear we dropped the ball in areas un related to condition. I will also be sure to commend the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My church fellowship was held at this hotels with at least 500 or more people attending for 4 days. The hotel,housekeeping. Front desk, dining room staff were great never had to wait for service. I highly recommend this hotel !!!!!!

Helpful?
Thank Gloria T
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Gloria T, Your comments are greatly appreciated and we thank you and the group for staying with us. It was a pleasure housing the group and are glad you will consider us for future needs. Regards, Bill McCallen General Manager More 

Saint Augustine, Florida
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Ate dinner here. It was late and had missed flight in Raleigh. shuttle to airport and from. Had dinner and waitress recommended the Salmon. Excellent and Caesar dressing on Salad was excellent too. Had hot rolls with sweet butter. Very Good. Breakfast very good. Toasters for toast were crappy!! Good food and excellent service.

Helpful?
Thank Father T
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Father T, Thank you for sharing your comments about your stay with us. We will certainly take a look into the toaster situation and resolve it for future guests. We have prided ourselves on having terrific Culinary Team since we opened and am happy that you felt we accomplished the goal. Sincerely, Bill McCallen General Manager More 

Shallotte, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

Very pleasant stay. Clean room, friendly and helpful staff. Room ready when arrived. Lost item and did not having to go to website to report missing item wait for a response back instead of speaking with someone on site.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 144ellend
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear 144ellend, Thank you for staying with us and for taking the time to share your comments. We are pleased you enjoyed your stay. We hope you will consider staying with us again. Regards, Bill McCallen General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for our Church Conference. The rooms were clean and the staff was excellent. All our needs were met and no compliments from over 100 people that stayed at this hotel. If you are in the Raleigh area and need a hotel, I strongly recommend Embassy Suites. The hotel was every close the airport.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 5jennief
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear 5jennief, Thank you for sharing your comments about your recent stay with us. We enjoyed hosting the many church conference attendees and are happy that you enjoyed your stay with us. We greatly appreciate the referral. Thank you for staying with us and we look forward to seeing you on your next trip thru the area. Sincerely, Bill McCallen... More 

Winterville, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

My room was not clean on this trip. I always stay at Embassy Suite and I have never had a problem in the past with anything at the hotel but on this trip my room felt dirty to me, my light switches were dirty, the lamps were dusty and my bed linen had little black hairs on them and they... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank gwendolyng212
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Gwendolyng212, We appreciate you taking the time to share your comments about your recent stay. I am sorry that this stay was not as enjoyable as you mentioned your previous stays to have been. We will certainly look into your comments and make the needed adjustments to correct for the future.Thank you for staying with us. Sincerely, Bill McCallen... More 

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Near Embassy Suites by Hilton Raleigh - Durham/Research Triangle

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Blvd, Cary, NC 27513-5544
Location: United States > North Carolina > Cary
Price Range: $130 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Durham/Research Triangle 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Hotel Style:
#2 Romantic Hotel in Cary
#3 Family Hotel in Cary
#7 Business Hotel in Cary
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