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Extended Stay America - Raleigh - Cary - Harrison Ave.

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Extended Stay America - Raleigh - Cary - Harrison Ave.
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41 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Cary, North Carolina
1 of 5 stars Reviewed 1 week ago

I've stayed in other Extended Stays. This is the worst representation of that. No pool. No kitchen accessories. Got the below grade room. Room smelled funny. AC was horrible. Very unfriendly staff. Grab breakfast is a joke. No ice trays in fridge and no icemaker.

Helpful?
Thank carolinenegron
North Carolina
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The outside is misleading. Looks great but hidden behind the walls are disappointment. Lobby is on first floor but you have to walk up to second floor to take stairs back down to our first floor room. Halls needed cleaned. Cabinets in room were empty. Not sure if someone stole everything or if that is the norm. Must have stolen... More 

Helpful?
Thank Dogpatchwv
Evansville, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed July 26, 2016

My husband and I have traveled all summer. We have stayed at a lot of hotels, but this one has been our FAVORITE! It was clean and really nice! The staff was wonderful as well. We only wish all hotels were as nice as this one! We HIGHLY recommend Extended Stay America in Birmingham, AL!! We're going to stay there... More 

Helpful?
Thank dobbi58
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

We appreciate you taking the time to write a review about your stay. I am thrilled to read you enjoyed your experience with us. It is satisfying to read how excellent our staff was providing customer service to you. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

everything was great. visiting family and was please of the room, price and service. close to lots of different places to eat. room was clean. had a lot of space. bed and pillows were clean. the bed was also comfortable. It was not to soft or hard.

Helpful?
1 Thank jh079330
Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2016

I was apprehensive after booking on Priceline and then reading the reviews. But the room was large, linens were clean, and I did not hear any noise that wouldn't have been heard at the most expensive hotels. The manager Sean (spelling?) and the staff were very welcoming and pleasant. Vernard checked me in and couldn't have been nicer. I had... More 

Helpful?
1 Thank elducko
Roma
Level Contributor
181 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed April 20, 2016

I stayed one night recently before flying out of Raleigh Airport. I was suprised how large the room was with 2 double beds and all was clean and well presented. The only negative suprise was the so called "breakfast" which really did not live up to its name, so we ate elsewhere. Otherwise good.

Helpful?
1 Thank Simon F
Mooresville, North Carolina
Level Contributor
11 reviews
3 hotel reviews
1 of 5 stars Reviewed January 19, 2016

I am currently staying at this Extended Stay America. Worst hotel experience of my life. I booked thru Priceline. It showed a rating of 8+ even tho it did have a 2 star rating. So when I arrive I find there are no elevators and they have me on 3rd floor. I am disabled and towing luggage up and down... More 

Helpful?
Thank Lucretia S
Augusta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 17, 2015 via mobile

As far as the front desk is concerned they were great, especially Drexel. He was very informative, professional, from his speech to work dress. However, there were a few concerns. One, the smell of marijuana smoke in the hallway as my family a d I walked to our room. We have a two year old and a one month old.... More 

Helpful?
Thank Stephen Z
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

Thank you for taking the time to write a review of your experience with us. We appreciate the kind comments about our staff; however, I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will use your comments as a training tool to coach our staff to ensure your experience is... More 

Milton Freewater, Oregon
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 19, 2015

Hotel was having hot water issues. Stairs up and down to rooms, No elevator. Rooms were fairly clean. Location was close to restaurants within walking distance. Staff was very friendly and helpful. Will be traveling though here often and definately will not stay here again.

Helpful?
1 Thank dawgman4449
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed July 28, 2015

As a business traveler, I have stayed at Extended Stay America (Cary - Harrison Ave.) on three separate occasions. The staff has been extremely friendly. It's great to hear a warm hello when coming in from a long business day. The General Manager, Ashely Christy, is very accommodating, and on the ball every time I've seen her. One additional perk... More 

Helpful?
Thank CorpTrave
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

Thank you so much for posting a review of our property. I’m thrilled we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our friendly and accommodating staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

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Near Extended Stay America - Raleigh - Cary - Harrison Ave.

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Raleigh - Cary - Harrison Ave.

Address: 600 Weston Pkwy, Cary, NC 27513-2483 (Formerly Studio Plus - Raleigh/Cary)
Location: United States > North Carolina > Cary
Price Range: $65 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Raleigh - Cary - Harrison Ave. 2*
Number of rooms: 72
Reservation Options:
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