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Holiday Inn Express Boone

#9 of 19 Hotels in Boone
Certificate of Excellence
GreenLeadersBronze level
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1943 Blowing Rock Rd, Hwy 321 South, Boone, NC 28607-6151
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301 Reviews from our TripAdvisor Community

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Showing 299: English reviews
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

 On 7/7/16, I booked 4 nights (7/17-7/21) at the Holiday Inn Express in Boone, NC. We arrived early, but waited until the 3pm check in time to arrive. On arrival, we read the signs that the water heater was not working (and had not been since late night/early morning night before/that morning) and it may not be fixed until Monday... More 

Helpful?
Thank NCMom16
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my apologies for the inconvenience and discomfort caused by our recent hot water issue. I was indeed making phone calls attempting to reach guests before their arrival and I am sorry I did not reach you. I will certainly use your comments to better prepare ourselves for any incident of this nature that occurs again. We have learned... More 

Blacksburg, VA
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

While the customer service at this hotel was fine, we experienced two significant problems with the facility. First, our door wouldn't lock. We had to leave the room for a long period of time and no maintenance personnel were available to repair the lock. Second, and more urgent, is the fact that the fire alarm went off at 11:30 pm... More 

Helpful?
Thank vtbarb
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my apologies for the issues you had during your recent stay with us. As your review is anonymous, please send me a note at Margaret@expressboone.com with your full name and/or room number so I can address the door lock issue immediately. I am sure you were aware that our area suffered a powerful storm on Friday, July 8,... More 

Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 2 weeks ago

We had a death in the family in mid April, 2016 an stayed at the Holiday Inn Express in Boone. This place use to be better, but this time was extremely disappointing. The worst was the king bed was so worn and broken down, it was like sleeping in a bowl. We rolled to the middle and literally had to... More 

Helpful?
Thank lovi593
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my sympathy for the loss of your family member. As your review is anonymous, I am unable to determine which guest room you were in so I can address the mattress issue. I am sorry that you felt our front desk staff was not responsive to your complaint. If you have the name of the staff member you... More 

Charlotte, North Carolina
Level Contributor
183 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the best HI Express I've ever stayed in. Super clean, comfy bed, large bathroom, new large shower head and lots of towels. Plus airy bright breakfast area with wide assortment of breakfast items. And best of all scouted us staff. BRAVO!

Helpful?
Thank ronk1000
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you so much for taking the time to let us know how much you enjoyed your stay! We try very hard to make the guest experience a great one and your comments let us know we succeeded. There is lots to see and do in Boone so we look forward to your return visits to enjoy everything Boone has... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We visited for a family trip. The facilities were nice and clean. The double bed room we were in had a nice big bathroom with a second sink outside the bathroom with a k-cup coffee pot. The pillows were actually comfortable. However, the beds were not very supportive and left the adults with a nice sore back in the morning.... More 

Helpful?
Thank Michael H
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your kind comments. I am sorry that your sleep was not comfortable. We are in the midst of a mattress replacement program and we appreciate your feedback. I hope that you will visit again and give us a chance to show you our new mattresses :) More 

Concord, North Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently was in Boone for a professional conference. My schedule had changed two or three times due to fluctuations in the scheduling of conference topics. There was a mix up with my reservation when I checked in (my fault), but Debbie at the front desk was terrific. While I was back at meetings in the afternoon, she alerted the... More 

Helpful?
Thank Gary T
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your kind comments. It is our goal to make every guest experience as worry free as possible and we were happy to accommodate you. We appreciate your business and look forward to seeing you again! More 

Miami Beach, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Seriously, the two queen beds in our room were AWFUL!!! The beds were just worn out, bowed out and miserable. We could feel the springs through the sagging mattress. My back and shoulder hurt the whole time there. To add injury to insult, my wife hurt her lower leg on the hidden, protruding hard steel bed frame which apparently was... More 

Helpful?
Thank m t
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my apologies for your unsatisfactory stay with us. I wish that you had given us the opportunity to discuss it with you while you were still in the hotel. I appreciate your comments about the staff and noting that they were helpful and friendly. As these reviews are anonymous, I cannot discern what guest room you were in... More 

Winston Salem, North Carolina
Level Contributor
1 review
5 of 5 stars Reviewed June 13, 2016

The location is excellent; the room on the back side was quiet and we actually opened the window for fresh cool air: service was excellent; breakfast was fine nothing really unuaual or unexpected. This is our second stay

Helpful?
Thank lvmenefee
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you so much for staying with us again! We appreciate your business. It is a wonderful time of year to enjoy the fact that our guestroom windows open for a breath of fresh air. I am glad that you found us convenient and quiet. Please visit often :) More 

Bradford, Massachusetts
Level Contributor
167 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 8, 2016

Enjoyed the stay. No fridge or microwave but pool and business center came in handy. Room was very clean and quiet. AC worked fine which always helps to keep down any random noise. Staff were pleasant. No complaints.

Helpful?
Thank dave d
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your kind review. I am glad that you were able to enjoy the pool with the great weather we have been having :) We do offer rooms with microwaves and refrigerators and would be happy to give you that information for your next visit. We look forward to seeing you again soon! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2016 via mobile

Very clean and front desk was friendly and informative. Was able to have a late checkout of 2pm is always a plus for me. Disappointed they didn't have a fitness center but there is a greenway right behind the hotel. This is a beautiful area wish I could've stayed longer.

Helpful?
Thank sj35sc
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Friendly and clean are great hallmarks of a hotel and I am glad that we provided those for you. I am glad that you enjoyed the greenway behind the hotel but if you would like to have a full workout, we offer complimentary use of the Anytime Fitness facility located about 2 miles from the hotel. I know it is... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Take a Video Tour of the hotel. The Holiday Inn Express Hotel Boone was recipient of the 2003 Development Award as well as the 2004 and 2006 Quality Excellence Award. We are a five story, 129 room hotel offering: two room suites with fireplaces, a jacuzzi and a balcony; King rooms with jacuzzi and standard rooms with Queen beds. All guest rooms have complimentary high speed wireless internet service. This Boone hotel also features a free hot breakfast and free local phone calls. Visit Boone, NC and stay smart at the Holiday Inn Express Boone. ... more   less 

Additional Information about Holiday Inn Express Boone

Address: 1943 Blowing Rock Rd, Hwy 321 South, Boone, NC 28607-6151
Location: United States > North Carolina > North Carolina Mountains > Boone
Price Range: $109 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Boone 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Boone Hotel Boone
Holiday Inn Boone
Boone Holiday Inn Express
Hotel Style:
#3 Green Hotel in Boone
#7 Family Hotel in Boone
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