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Quality Inn & Suites University

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#7 of 19 Hotels in Boone
GreenLeadersSilver level
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431 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Harrisburg, NC
Level Contributor
171 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

It was fine for a quick overnight stay but this place was pretty unremarkable. Bath towels are thin and flimsy; breakfast is pathetic (over scrambled eggs and over fried bacon; no grits or potatoes), indoor pool water looked green, several out of order vending machines, wifi was sketchy/inconsistent and outdoor landscaping was neglected. They share a parking lot with Comfort... More 

Helpful?
Thank metrochik
Asheville, North Carolina
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed overnight for ASU Freshman move in 8/12-8/13. Check in was ultra slow due to a cash walk-in couple in front of me who kept changing their minds and then we're very choosy about the room. That should have triggered a call to bring someone else to the desk as there were 5 other couples behind me in line... More 

Helpful?
Thank sonikgirl
Winter Park, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed here this past week and we were pleasantly surprised! We arrived late (and on move-in weekend at Appalachian State University) and the parking lot was full! We found out our room had been given away, so we were given a suite at a reduced rate. We were also traveling with our cat and were very... More 

Helpful?
Thank atsleon
Raleigh
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Would recommend this hotel for clean, comfortable, centrally located rooms. Booked online for two queen beds. Room was clean, comfortable, quiet, decent price. Included good breakfast with scrambled eggs. Wifi good. Check-in, check-out process was good. Not within walking distance of much, but centrally located in Boone and close to everything. Very similar to Hilton Garden Inns, Fairfield Inns, etc.

Helpful?
Thank MarkSJ
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This facility is clean and seems to be well maintained. The room and beds were comfortable. My sons enjoyed the indoor pool. The breakfast was typical for this type hotel. We would definitely stay here again. The only issue we had was that the free wifi was spotty in our room. We had a strong signal if we stood by... More 

Helpful?
Thank Scott W
Connecticut
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed July 20, 2016

Stayed here on July 18th & 19th. The only good thing I can say is the room was clean. Poor TV and wifi reception. Breakfast was a disaster...ran out of hot food at 8:00am the first day as well as cups, sugar and creamers for coffee. No one at the front desk constantly. They would put up a sign and... More 

Helpful?
Thank smb913
Angus L, Director of Sales at Quality Inn & Suites University, responded to this review

Dear smb13 Thank you for taking the time to leave us your feedback from your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2016

First night, we come back from visiting family at 10:30 PM room was not cleaned, and even mentioned to front desk we needed toilet paper before we left. Was told no problem will be taken care of. (NOT)!! Ended up going from room 308 to 310. Not done yet!! Second night, in the morning when we left we specifically asked... More 

Helpful?
1 Thank jdsusnr
Angus L, Director of Sales at Quality Inn & Suites University, responded to this review

Dear Guest, Please accept our sincere apologies for the problems you experienced during your recent stay with us. Please be assured that we have taken steps to ensure that this does not happen again in the future, We would all like to thank you for choosing to stay with us and hope that we will have the opportunity to welcome... More 

Anderson, South Carolina
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 13, 2016

We stayed one night at this motel on June 13, 2016. The staff was very nice. Our room was comfortable and quiet. I did not care for the breakfast because the "hot" food was lukewarm. Also, the breakfast did not have enough variety. I rated the motel a 4 due to the breakfast.

Helpful?
1 Thank Susie G
Angus L, Director of Sales at Quality Inn & Suites University, responded to this review

Thank you for taking the time to leave us your comments after your stay with us. We would all like to thank you for choosing to stay with us and hope that we will have the opportunity to welcome you back again soon. Best regards Angus - Director of Sales More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 20, 2016

My room must of had a dog in the night before because that's what I smelled when I walked in. The room was odd as the beds were of varying heights (one much lower than the other) and I both were made very sloppily. Not a great value for the money.

Helpful?
Thank Ingrid S
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, We would like to thank you for taking the time to write a review regarding your recent stay with us. On behalf of my entire staff and I, I would like to apologize for failing to exceed your expectations. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide... More 

Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Friendly staff, clean rooms and good breakfast. I felt like the staff at the front desk was very helpful and knowledgable in giving us good places to eat and visit. Close to downtown Boone and a short drive to Blowing Rock. Good view! Great place to stay in Boone!

Helpful?
1 Thank Tonya S
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to leave us a review regarding your recent stay with us. We are very pleased to hear that you had a wonderful stay with us. We love hearing positive feedback from our guest. Thank you again for your review. We cant wait to have you as our guest again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Enjoy beautiful mountain views and unsurpassed customer service while staying at this Boone, North Carolina hotel. Offering breathtaking views of North Carolina's Blue Ridge Mountains, the QUALITY INN & SUITES of Boone is pleased to offer sophisticated accommodations and convenient access to an array of activities and attractions. This Boone area hotel offers well-appointed guest rooms and suites, each equipped with cable satellite television and high-speed Internet access. Guests are welcome to start the day with a complimentary continental breakfast before taking a dip in the indoor heated swimming pool. Business guests staying at the QUALITY INN & SUITES of Boone will appreciate the full-service business center and meeting facilities accommodating up to 120 guests. The hotel also features guest laundry, free parking and a game room.The QUALITY INN & SUITES of Boone offers convenient access to a variety of outdoor activities including golfing, horseback riding, white water rafting, hiking on Grandfather Mountain and skiing at Sugar Mountain and Beech Mountain Ski Resorts. Less than ten miles from this destination hotel, guests can visit key area attractions such as the Daniel Boone Nature Garden, the Blue Ridge Parkway and Mystery Hill. Families especially will enjoy mining for gems, spending the day at Tweetsie Railroad Amusement Park or exploring the Linville Caverns. The hotel also offers convenient access to the Appalachian State University, only one mile away. The friendly, helpful staff at the QUALITY INN & SUITES of Boone are ready to ensure a fun-filled memorable stay in Boone, North Carolina. ... more   less 

Additional Information about Quality Inn & Suites University

Address: 840 E King St, Boone, NC 28607-4233 (Formerly BEST WESTERN Blue Ridge Plaza)
Location: United States > North Carolina > North Carolina Mountains > Boone
Price Range: $89 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites University 2.5*
Number of rooms: 73
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Also Known As:
Best Western Blue Ridge Plaza Hotel Boone
Best Western Hotel Boone
Best Western Boone
Boone Best Western
Hotel Style:
#1 Green Hotel in Boone
#3 Business Hotel in Boone
#4 Romantic Hotel in Boone
#6 Family Hotel in Boone
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