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Quality Inn & Suites University

#7 of 19 Hotels in Boone
GreenLeadersSilver level
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425 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First night, we come back from visiting family at 10:30 PM room was not cleaned, and even mentioned to front desk we needed toilet paper before we left. Was told no problem will be taken care of. (NOT)!! Ended up going from room 308 to 310. Not done yet!! Second night, in the morning when we left we specifically asked... More 

Helpful?
1 Thank jdsusnr
Angus L, Director of Sales at Quality Inn & Suites University, responded to this review

Dear Guest, Please accept our sincere apologies for the problems you experienced during your recent stay with us. Please be assured that we have taken steps to ensure that this does not happen again in the future, We would all like to thank you for choosing to stay with us and hope that we will have the opportunity to welcome... More 

Anderson, South Carolina
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at this motel on June 13, 2016. The staff was very nice. Our room was comfortable and quiet. I did not care for the breakfast because the "hot" food was lukewarm. Also, the breakfast did not have enough variety. I rated the motel a 4 due to the breakfast.

Helpful?
1 Thank Susie G
Angus L, Director of Sales at Quality Inn & Suites University, responded to this review

Thank you for taking the time to leave us your comments after your stay with us. We would all like to thank you for choosing to stay with us and hope that we will have the opportunity to welcome you back again soon. Best regards Angus - Director of Sales More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 20, 2016

My room must of had a dog in the night before because that's what I smelled when I walked in. The room was odd as the beds were of varying heights (one much lower than the other) and I both were made very sloppily. Not a great value for the money.

Helpful?
Thank Ingrid S
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, We would like to thank you for taking the time to write a review regarding your recent stay with us. On behalf of my entire staff and I, I would like to apologize for failing to exceed your expectations. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide... More 

Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Friendly staff, clean rooms and good breakfast. I felt like the staff at the front desk was very helpful and knowledgable in giving us good places to eat and visit. Close to downtown Boone and a short drive to Blowing Rock. Good view! Great place to stay in Boone!

Helpful?
1 Thank Tonya S
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to leave us a review regarding your recent stay with us. We are very pleased to hear that you had a wonderful stay with us. We love hearing positive feedback from our guest. Thank you again for your review. We cant wait to have you as our guest again! More 

Jersey Shore PA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016

The hotel staff were helpful and very friendly. Our room was clean and my children were thrilled with the pool. Breakfast was nice and something for everyone to enjoy. I would definitely recommend this hotel to my friends.

Helpful?
1 Thank TLS5353
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to leave us a review regarding your recent stay with us. Mt entire team and I are pleased to hear that you enjoyed your time with us. We very much appreciate all feedback from our guest as we use it for future improvement. Thank you again for your kind words and we... More 

North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 8, 2016

Rooms were very clean. Breakfast was plenty with plenty of food. The view was amazing from the rooms. Hotel looks brand new with a fridge and microwave in the room. The bathrooms was very clean. We really enjoyed our stay there. We were close to everything.

Helpful?
2 Thank Frequenttraverler
Jessica D, Assistant General manager at Quality Inn & Suites University, responded to this review

Dear Guest, We would like to thank you for taking the time to write a review regarding your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

Desk staff were very helpful. Hotel was Clean but bed was hard and pillows were awful. Made me want to pack my own. Location across from small shopping center with couple good restaurants. Breakfast at hotel was minimal...cereal, white toast and hardly any fruit.

Helpful?
Thank Angie N
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you so much for taking the time to leave your feedback regarding your recent stay with us at the Quality Inn & Suites University in beautiful Boone, NC. My staff and I would like to apologize for failing to meet your expectations regarding breakfast and the comfort of our beds. We appreciate all feedback from our guest... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2016

This has to be the top of my list for hotel stays anywhere! The staff had the be hands down the friendliest people on the planet! When they talk about southern hospitality, it is alive and well in this hotel. A stay here and you will believe the south will rise again! The breakfast foods were some of the, as... More 

Helpful?
1 Thank murray5112
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you so much for taking the time to leave our hotel such a pleasant review. My entire team and I are very ecstatic to hear that you enjoyed your time while staying with us. Our guest are our number one priority and we make it our goal to implement the best stay possible for each one. Thank... More 

Jacksonville, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2016

This was final night of a 3 day trip and would've slept in a box.So we were really surprised by how cordial Brie the desk clerk was.After check-in we asked about dining in Boone and was given a list of quite a few places. When we returned to our room we were able to enjoy our rest. The hotel was... More 

Helpful?
Thank mcguirejoe52
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you so much for such a kind review on our hotel. We appreciate your kind words and are thrilled to hear that you enjoyed your stay. Our staff does work very hard in order to make sure that each and every one of our guests feel right at home with us and has an enjoyable stay. Again... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

Last minute our family decided to go on a road trip within a couple hrs away.. Boone is always a nice choice. The Quality has been our hotel now the last 3 yrs. We enjoy the clean rooms and pleasant hotel staff. It is located in a great place off the highway and easy to find. Thanks again!

Helpful?
Thank ericswoman
Jessica D, Assistant General Manager at Quality Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to write us a review regarding your recent stay with us. Our entire team is ecstatic to hear that you had an enjoyable stay. We make it our goal to provide superior customer service to all of our guest. Thank you again for your pleasant review. We hope to see you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Enjoy beautiful mountain views and unsurpassed customer service while staying at this Boone, North Carolina hotel. Offering breathtaking views of North Carolina's Blue Ridge Mountains, the QUALITY INN & SUITES of Boone is pleased to offer sophisticated accommodations and convenient access to an array of activities and attractions. This Boone area hotel offers well-appointed guest rooms and suites, each equipped with cable satellite television and high-speed Internet access. Guests are welcome to start the day with a complimentary continental breakfast before taking a dip in the indoor heated swimming pool. Business guests staying at the QUALITY INN & SUITES of Boone will appreciate the full-service business center and meeting facilities accommodating up to 120 guests. The hotel also features guest laundry, free parking and a game room.The QUALITY INN & SUITES of Boone offers convenient access to a variety of outdoor activities including golfing, horseback riding, white water rafting, hiking on Grandfather Mountain and skiing at Sugar Mountain and Beech Mountain Ski Resorts. Less than ten miles from this destination hotel, guests can visit key area attractions such as the Daniel Boone Nature Garden, the Blue Ridge Parkway and Mystery Hill. Families especially will enjoy mining for gems, spending the day at Tweetsie Railroad Amusement Park or exploring the Linville Caverns. The hotel also offers convenient access to the Appalachian State University, only one mile away. The friendly, helpful staff at the QUALITY INN & SUITES of Boone are ready to ensure a fun-filled memorable stay in Boone, North Carolina. ... more   less 

Additional Information about Quality Inn & Suites University

Address: 840 E King Street, Boone, NC 28607 (Formerly BEST WESTERN Blue Ridge Plaza)
Location: United States > North Carolina > North Carolina Mountains > Boone
Price Range: $87 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites University 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Best Western Blue Ridge Plaza Hotel Boone
Best Western Hotel Boone
Best Western Boone
Boone Best Western
Hotel Style:
#1 Green Hotel in Boone
#3 Business Hotel in Boone
#4 Romantic Hotel in Boone
#6 Family Hotel in Boone
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