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    Highlands at Sugar

    2173 Sugar Mountain Dr, Banner Elk, NC 28604-9858
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    8/6/2017 8/7/2017
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    Traveler (68)
    Room & Suite (17)
    Dining (3)
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    Overview
    • Excellent22%
    • Very good36%
    • Average27%
    • Poor11%
    • Terrible4%
    Travelers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Fitness center
    Kitchenette
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Blue Ridge Village
    292 reviews
    #1 of 9 Specialty lodging in Banner Elk
     
    Best Western Mountain Lodge at Banner Elk
    596 reviews
    #1 of 5 hotels in Banner Elk
     
    Archer's Mountain Inn
    264 reviews
    #7 of 9 B&Bs / Inns in Banner Elk
     
    The Shady Lawn Lodge
    182 reviews
    #1 of 3 Specialty lodging in Newland
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (72)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 72 reviews

    Reviewed 1 week ago via mobile

    PROS: spectacular views, close to everything, huge condo units with 4 person Jacuzzi and nice kitchen. An amazing deal for what they charge pre renovation. I would stay here again. You need a code to the key lockbox to check in after 6 pm. I...More

    Thank Adventure_Addict_NC
    Reviewed 2 weeks ago via mobile

    I exchanged my timeshare to use this location and was well pleased with the quality of the facility and things available to do in Banner Elk and surrounding towns! Staff made any wish granted; I felt very welcome.

    Thank myraleb
    Reviewed 2 weeks ago via mobile

    The location of the property and views and layout of the unit were fabulous. It was also really spacious and great for families. The check in staff was very nice. The kitchen was well stocked. Wifi great. That being said, it is very shabby and...More

    Thank Kathryn W
    Reviewed 3 weeks ago via mobile

    We traded our time share for this resort and yes, super dated; resort hasn't been updated since late 70's or early 80's. That being said, management stated they are starting a complete renovation in September 2017. So the good news is updates! The bad news...More

    Thank MichelleOpes
    Reviewed March 6, 2017

    We enjoyed our visit to the Highlands. The units are outdated and need to be renovated up to standard(up-to-date). Our sink in the bathroom downstairs did not work. The clubhouse has some games but the video games were out of order and the balls for...More

    Thank acww2016
    Response from NPeyton, Lead Front Desk Agent at Highlands at SugarResponded April 9, 2017

    Thank you so much for taking the tome to review your stay with us.We are in the process of making many upgrades throughout the property, and we hope that you have the opportunity to experience them in the future.

    Blue Ridge Village
    292 reviews
    #1 of 9 Specialty lodging in Banner Elk
     
    Best Western Mountain Lodge at Banner Elk
    596 reviews
    #1 of 5 hotels in Banner Elk
     
    Archer's Mountain Inn
    264 reviews
    #7 of 9 B&amp;Bs / Inns in Banner Elk
     
    The Shady Lawn Lodge
    182 reviews
    #1 of 3 Specialty lodging in Newland
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Hotel Amenities
    • Self-Serve Laundry
    • Free Parking
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $104 - $200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 57
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotels.com, Hotwire, Priceline and HotelQuickly so you can book your Highlands at Sugar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Banner Elk
    Add Photo Photos
    Traveler (68)
    Room & Suite (17)
    Dining (3)
    Hotel & Grounds (47)
    Bathroom (1)
    Nearby
    Best Western Mountain Lodge at Banner Elk
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    1.26 miles away
     
    Cedar Village
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    3.01 miles away
     
    Nearby Restaurants
    Puerto Nuevo Restaurant
    349 reviews
    .94 miles away
    Banner Elk Cafe & Lodge
    612 reviews
    1.98 miles away
    Stonewalls Restaurant
    485 reviews
    1.96 miles away
    Bayou Smokehouse & Grill
    569 reviews
    2.08 miles away
    Nearby Attractions
    Hawksnest Snow Tubing and Zipline
    821 reviews
    2.54 miles away
    Grandfather Mountain
    1,663 reviews
    3.38 miles away
    Beech Mountain
    213 reviews
    3.67 miles away
    Otter Falls
    28 reviews
    3.60 miles away
    Ask a question
    Questions & Answers
    iamforauburn
    June 23, 2015|
    Answer
    Response from Jennifer A | Property representative |
    Hello, The Highlands at Sugar does not have an onsite restaurant for meals. There are several restaurants in the area that are a short drive from the property, we recommend reviewing the Avery County Chamber of Commerce... More
    0
    Votes
    cleasure
    June 3, 2015|
    Answer
    Response from Jennifer A | Property representative |
    The average daytime temperatures range from 75-80 degrees and nighttime temperatures range from 55-55 degrees. Please let me know if I can help you with anything else.
    0
    Votes
    judydotcom11
    June 24, 2014|
    AnswerShow all 2 answers
    Response from Jennifer A | Property representative |
    The Highlands at Sugar is located at the top of Sugar Mountain in Banner Elk, NC. The Village of Sugar Mountain recommends only traveling up the mountain with snow chains for 4 wheel drive if there is snow or a possibility... More
    0
    Votes
    Room Tips
    "Stay away from where the maintenance crew gathers and works every morning . They will disturb you ."
    Read review
    "Get a top floor one so you don't have noise above you."
    Read review
    "It's a condo complex, not a hotel"
    Read review
    "Check before you book to see if you have cross air circulation if it is non-winter season"
    Read review
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