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Grand Old Lady Hotel

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Traveler (284)
Dining (46)
Room & Suite (37)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Read, rest, ramble and romp at the Grand Old Lady Hotel ! Nestled among lofty Smoky Mountain peaks just off the Blue Ridge Parkway, the Balsam Mountain Inn was completed in 1908 to serve the highest railway depot in the east. Restored in 1991, the inn now welcomes travelers with 50 cheerful rooms, rocker-filled porches, a fine library and gracious dining. Plump pillows and soft comforters inspire pleasant dreams!
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Property amenities
Restaurant
Free Parking
Free Internet
Banquet Room
Breakfast Available
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quirky Hotels
HOTEL CLASS
Reviews & more
395Reviews
286Photos
2Q+A
100Room tips
Traveler rating
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Popular mentions
I have stayed at this inn about half a dozen times. This was my first time under the new ownership. I love this place and it is nice to see someone making improvements. My only suggestion is the coffee needs to be improved and access to coffee in the lobby or reading room would
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Our first visit here and we were pleasantly impressed. We had reservations for the 3;30 seating along with 100 other guests. The food was very good, the staff was pleasant and helpful and the owner was to be seen! She asked everyone how they enjoyed their meal and was thankful
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Extremely quaint and comfortable! Lovely grounds. Full of history. Staff was accommodating and went out of their way to make our visit perfect. Very clean. Will definitely be back. Owner personally checked on our satisfaction. Perfect romantic place to stay. Love the location.
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Response from BalsamMtnInn, Front Office Manager at Grand Old Lady Hotel
Responded Nov 7, 2018
Thank you for your feedback! We are so pleased you enjoyed your stay! We look forward to your next visit with us!
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I have made multiple trips the Balsam. This last trip will be our last. Between the new ownership, the lacking inattentive staff, extremely slow service and lack of fixing extreme issues is no longer worth the $250 for one night- that did not include the price for dinner.
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Response from BalsamMtnInn, Front Office Manager at Grand Old Lady Hotel
Responded Nov 7, 2018
thank you for your feedback. Please contact me at balsammountaininn@gmail.com or 828-456-9498 to further discuss.
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I didn't see any mention that there aren't any TVs in the room, however I could have overlooked it. The room was cold with a small electric wall mounted fireplace for heat (the kind that looks like a TV screen. This IS a beautiful old inn. Superb food. Just know that the
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Response from BalsamMtnInn, Manager at Grand Old Lady Hotel
Responded Nov 4, 2018
Thank you for your feedback. We are currently assessing the heating situation and are working to hard to make sure everyone is warm.
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Album Categories
All photosTravelerDining Room & SuiteFamily and Play Areas
warm, cozy room with clawfoot tub; no shower. However, community double shower just across the h
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1234568
Do rooms have an ironing board and iron?
Our room did not have an iron. You can call the Inn for an accurate answer.
0 votes
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"the little goats running around in the room above us assured we woke at an early hour. Book on 3rd floor and take the elevator!"
"No Rooms have AC"
"If you need the fresh air at night ask for a room with a window that raises"
"Choose a junior suite or suite, for a few dollars more."
"because of wood floors the third floor is best to avoid the creeks."
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PRICE RANGE
$122 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
balsam mountain inn & restaurant hotel balsambalsam mountain inn and restaurant
FORMERLY KNOWN AS
Balsam Mountain Inn & Restaurant
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsBalsam
NUMBER OF ROOMS
50
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