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Balsam Mountain Inn & Restaurant

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Traveler (250)
Room & Suite (103)
Dining (52)
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Overview
  • Excellent46%
  • Very good35%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“front porch”(47 reviews)
“rocking chairs”(44 reviews)
“french toast”(19 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (359)
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359 results
Traveler rating
157
126
43
19
14
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LanguageEnglish
157
126
43
19
14
Show reviews that mention
All reviewsfront porchrocking chairsfrench toastair conditioningstep back in timeget awaygift shoptroutfor salewalls are thinfirst floormodern amenitiesclaw foot tubsitting roomguest roomsboard gamesshrimp and grits
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1 - 5 of 359 reviews
Reviewed 1 week ago via mobile

We looked forward with enthusiasm to coming back to this jewel in the mountains where we had visited for so many years. With new ownership, we were excited to see the talked about improvements and experience again this beautiful place. I must say, the decorators...More

1  Thank Jon D
Response from BalsamMtnInn, Owner at Balsam Mountain Inn & RestaurantResponded 1 week ago

Jon D, Thank you so much for your feedback. We are continuously striving for excellence in all aspects of our operations. Your comments are being taken very seriously and issues are being corrected. Have a fabulous day. Thank you

Reviewed 2 weeks ago

We have been coming here for 20 years and stay for a week. The property changed ownership last December. We arrived here with an open mind but with some concerns about what our favorite Inn might have become. The Inn and Restaurant are fabulous. Necessary...More

Thank AlanandCarla
Response from BalsamMtnInn, Public Relations Manager at Balsam Mountain Inn & RestaurantResponded 2 weeks ago

Thank you for the review Alan and Carla!

Reviewed 2 weeks ago

Such a wonderful historic place to stay. Our room over looked the mountains it was clean and spacious. We enjoyed sitting on the verander in the rocking chairs. No television, no noise just peace. This is a treat in itself! Our evening meal was delicious...More

Thank elvisEssex
Response from BalsamMtnInn, Public Relations Manager at Balsam Mountain Inn & RestaurantResponded 2 weeks ago

Thank you for the review!

Reviewed 2 weeks ago

June 1 was our 5th visit to the Inn and the greatest disappointment. New management took over in January and renovated inside to the detriment of what it used to be. It wasa quirky faulty towers place little changed over the many years we have...More

1  Thank ANDREW C
Response from BalsamMtnInn, Public Relations Manager at Balsam Mountain Inn & RestaurantResponded 2 weeks ago

Hi Andrew, we regret your experience at the inn. With new management, there will always be changes and some may not appreciate them. We have corrected numerous issues, deep cleaned the inn, and gave all areas a much needed refresh. We appreciate that you gave...More

Reviewed 4 weeks ago via mobile

The new renovations are beautiful! The new owner is gracious and very friendly. The food was amazing. We enjoyed our time there this evening! We will definitely return !! This is a “must do” When your in the area. Even if your not spending the...More

Thank Stonehousepots
Response from BalsamMtnInn, Public Relations Manager at Balsam Mountain Inn & RestaurantResponded 3 weeks ago

Thanks for the review!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Breakfast included
Free Internet
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Details
Price range
$112 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$112 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (250)
Room & Suite (103)
Dining (52)
Family and Play Areas (11)
Business Center & Event Rooms (3)
Questions & Answers
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concon2016
October 22, 2015|
AnswerShow all 7 answers
Response from Izzy2Missouri | Reviewed this property |
Our room did not have an iron. You can call the Inn for an accurate answer.
0
Votes
Room Tips
"because of wood floors the third floor is best to avoid the creeks."
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"Request a room on first or second floor since there is no AC"
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"we asked for the third floor so that we would not have footsteps overhead; great mountain views"
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"During the winter, do not stay on first floor. Much too cold! Our second floor room was toasty with..."
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