Frequent Hilton/Hampton customer here. Room was spotless and cleaned well by housekeepin during our 3 night stay. Parking and location were excellent for us. Two issues: 1. Complementary Breakfast. Not expecting any kind of nice spread during Covid. But I would not expect them to run out of coffee, sugar, and coffee cups during our stay, which they did. We were told it was on backorder....in my experience with restaurants running out to BJs should have been an option. Additionally, nobody was cleaning tables after use on Sunday. Scary during Covid. Cleaned ours with our own sanitizer. 2. Desk staff were not particularly helful, or attentive when assistance was needed.
I'd have to say that all of the staff are friendly and very helpful. A special shout out to Holly who seemed to be working all the time. She did everything from bookings, mail, directions, restaurant recommendations, print outs, breakfast, answering phones to just being a friend to chat with. My family & I have stayed at many Hampton locations and I'd have to say that we've never been disappointed. Thank you for a great stay!
The Yonkers-Westchester Hampton Inn truly exceeded my expectations with great accommodations and a wonderful staff. It is located near several major routes. I slept well and I'm an insomniac. I am not much of a traveler and I get persnickety about where I stay when I do travel. I was so pleasantly surprised by the room, the staff, the location. Highly recommended.
Visited this location, while taking the children to LEGO Discovery center, and did some shopping. We checked in around 4pm , “Jeff” was the employee was very friendly, acknowledged us as “Diamond Members “ he gave the kids 2 packs of nuts with chocolate. They had hot coffee and tea close to the elevator, which was nice , but no fresh baked cookies that the kids love . Our room was clean, and spacious . Plenty of parking especially for Diamond elite. Breakfast was a bit off , items weren’t fully stocked , breakfast pastry’s were still a bit cold/frozen , the fresh fruit was empty, bananas were still green. Employees were no where to be seen , seems like they were all hiding out behind the door in the kitchen . But over all not a big deal , quick snack to go was ok , but for other guest might be a problem. Overall the property was clean and safe ,we will return next time .…
My family & I booked 3 rooms for 4 nights, and totally enjoyed our stay. Our rooms were very large and beautifully decorated. Beds were great, slept like a baby! Breakfast was delicious and coffee by Starbucks. This stay was very enjoyable and will return. Staff is also a big plus!!
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