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Knights Inn Williamsville Buffalo Airport

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Knights Inn Williamsville Buffalo Airport
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646 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Olean, New York
1 review
1 of 5 stars Reviewed 1 week ago

There were spiders and ants in our room. The carpets in the rooms and hallway were filthy. There was mold in the shower. The toilet did not flush. There was hair on the toilet, sink and tub and the bathroom floor was dirty. The owner should be ashamed of this place. Looks great from the outside. Was previously a Microtel.... More 

Helpful?
Thank Kris C
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Kris, Guest feedback is always appreciated as it allows us to understand our guests' experience. Thank you for taking the time to share your comments with us. We will use your constructive report to continually improve upon our accommodations. Housekeeping will be addressed in regards to the standard of cleanliness you found in your room as we do not consider... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

This is very pathetic motel and once should not book this motel at all. No breakfast, reception no ready to answer your questions. No clean rooms, rooms are to small, no plugs for chargers. TV not working.

Helpful?
Thank SACHIN N
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Dear Sachin - Thank you for taking the time to leave feedback about your stay at our property. We work very hard to meet and exceed all of our guests' expectations and it sounds like we were not able to do that during your stay. We will be sharing your feedback with our entire staff and apologize that you felt... More 

Travelers are raving about these Williamsville hotels

NY
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I used this hotel as I book a ParkSleepFly offer and was the only one available for the day I was looking for. Oh boy..My reservation was wrong, I booked 2 rooms and they give me 1 room for the same price, which I need to argue a little with the receptionist until they found my reservation. The first room... More 

Helpful?
Thank candylove20
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Thank you for taking the time to share your feedback with us. We consider customer service a priority here and are deeply concerned by your report. We encourage guests to book directly through our website to avoid any confusion with reservations. We apologize that upon arrival, your rooms were not prepared accordingly. We are sorry you also experienced some issues... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The hotel was a low cost 2 night alternative. What made this an unpleasant experience was the rudeness of the manage Kabal Virk. I tried to ask her a simple question about the "park and stay" offered at the property, She actually waved me off!! When I asked why she did that she left the front desk and went into... More 

Helpful?
1 Thank vinnyc233
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Dear Vinny, We thank you for staying with us and your feedback. Our staff at Knights Inn are one of our biggest assets and we all work very hard to ensure that we excel in customer service and enhancing the guest experience. We sincerely apologize that this was not the case when you checked into our hotel. We will be... More 

North Attleboro, Massachusetts, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 4, 2016

Stayed here on my trip home and boy, do yourself a favor... don't do it. I checked in and of course, my room was incorrect. I specified two double beds and they only had 1 queen. I get to the room and find it's the bare essentials. It was not really clean at all and when I went to turn... More 

Helpful?
Thank Wendy M
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Feedback from our guests is always appreciated and valued. Thank you for taking the time to share your thoughts. It saddens us to hear we were not able to meet your expectations. We consider cleanliness to be a priority and are disappointed to hear your report of our accommodations. We are happy to hear you discussed some of your issues... More 

Algonquin, Illinois
1 review
1 of 5 stars Reviewed June 27, 2016

I booked two rooms for one night June 25-June26/2016 for 6 family members through Expedia.com: One room with one bed, and one room with three beds. I received booking confirmation. We arrived to the hotel on Saturday, June 25, around 5:00 pm. A front desk employee informed us: "The booked room with 3 beds is not available" and it was... More 

Helpful?
Thank jar0mir1
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2016 via mobile

There were not a lot of reviews for this place recently. So not to pile on but this place is exactly like the reviews say. It wasn't the cleanest hotel I've been too. The was food left on the carpet probably from the last person. The wife didn't like it at all. Also there was a group there that thought... More 

Helpful?
Thank Bobby S
Barrie, Canada
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed May 6, 2016

We stayed for 2 days at the Knights Inn while visiting Buffalo, the room is very small and clean, and the bed was comfortable. A small breakfast was included, which consisted of some muffins, juice, and bagels, and make your own waffles as well as some juice. The staff was pleasant, and made it easy to check in and out.... More 

Helpful?
3 Thank Snowcruiser54
Saint Cloud, Minnesota
1 review
1 of 5 stars Reviewed March 15, 2016

We checked in thinking it looked like a decent place in pictures online. Rooms were disgusting. Mold in the windows, dirty towels in the bathroom and the smell of the room was disgusting. Checking out the owner was working and one of the rudest individuals that I have ever met. Yelling at staff who in front of customers. I asked... More 

Helpful?
Thank jacobssonya
singhWilliamsville, Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

first of all let me apologize for your experience. I will make sure all my employee's understand how our park and fly system works. when guest try to save money and find cheaper ways to book the rooms but need extra services that some time get's more expensive then packages airport hotels offers. We did provide shuttle to the car... More 

Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 11, 2015 via mobile

I can't believe this hotel is associated with the Wyndham name. They should be offended!!!!! Dirty floors, sheets that don't fit the bed. It looks like they updated the outside, but didn't bother to do anything about the inside. I thought the low price was due to booking so late in the day - NOT!!!

Helpful?
Thank Eydie B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking

Additional Information about Knights Inn Williamsville Buffalo Airport

Address: 50 Freeman Rd, Williamsville, NY 14221-7204 (Formerly Microtel Inn by Wyndham Williamsville/Buffalo Airport)
Location: United States > New York > Williamsville
Price Range: $67 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Knights Inn Williamsville Buffalo Airport 2*
Number of rooms: 86
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Also Known As:
Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area Hotel Williamsville
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