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Extended Stay America - New York City - Laguardia Airport

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Extended Stay America - New York City - Laguardia Airport
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140 Reviews from our TripAdvisor Community

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Showing 139: English reviews
boston, ma
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I traveled with my puppy. I let them know we were taking him. I was checked in quickly and given a room on the 4th floor near the back which was great in case he started t bark. Staff was very friendly. They offer a "light" breakfast coffee and snack bars. The room was spacious and the bed was not... More 

Helpful?
Thank argenis925
Montreal, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the "Extended Stay America" Hotel in Queens, New York, just off the Whitestone Expresswayl. The staff was very courteous and friendly. Our room had a complete kitchenette with full size fridge, counter top stove, microwave, coffee maker, etc. which we found to be quite convenient. We slept well there and the rates were reasonable. There... More 

Helpful?
Thank Wayne1949
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Thank you so much for sharing your experience with us. I'm glad you found our location convenient to the expressway and were provided with good customer service by out staff. It is also great to know that our amenities in the room were to your liking, such as the fully equipped kitchen. Thank you again for your review. We look... More 

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Dear Extended stay America I will tell people that the hotel is excellent. The staff are kind and helpful. The area is clean and quite. You can do your washing. There is shopping center. There is a place to sit and eat. There is great views. Many thanks , kind regards Ivy Forson Ivy Forson

Helpful?
Thank ivyforson
A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

This place is absolutely filthy and for whatever reason, none of the windows in the rooms close. Theres a block in the window preventing them from closing, which is annoying because people were smoking outside our room and so our room smelled like cigarettes. There's garbage all over the lobby and the trash can was over flowing up the wall.... More 

Helpful?
Thank A TripAdvisor Member
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear about the windows and the trash. We do have a staff member dedicated to remove such trash. I will investigate and insure this does not happen again. I really appreciate you bringing this to our attention. If you have any additional feedback,... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

expensive for the stay. the price does not match the accommodations, EXTREMELY OVER PRICED HOTEL VISIT. money money money money money money all they want is your hard earned money for giving you the splendid opportunity to stay in a room for a whopping 21 hours..

Helpful?
Thank Joshua D
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Thank you for your recent review of your stay. I am sorry if you feel that the rate was too high. We compete with the other hotels in the area and offer similar rates. Sorry if your trip was short. Thank you for choosing Extended Stay Hotels. We hope to have the opportunity to see you again in the near... More 

New York City, New York
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location to LGA. Room was comfortable Staff super friendly and helpful!! (Karina, Frankie, Ebony and Michele) We had a 6am flight, and needed to take a taxi to airport as shuttle doesn't start running early enough to get through TSA line for an early flight. Upon our return, shuttle was there in 10 minutes. Will stay here again in... More 

Helpful?
Thank BMW0311983
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

We appreciate the positive review about your experience. I'm thrilled to read how are staff provided you with excellent customer service. They will be informed on the amazing job they are doing assisting guests. Thank you for your kind words. I hope you will choose to stay with us again while on your travels. More 

madison
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Flight was canceled & we needed a place to spend the night. The hotel shuttle picked us up within minutes at the airport. The room was clean and quiet. Hotel staff was friendly and accommodating. The shuttle was on time in the morning and we made our flight out. Thanks Extended Stay!

Helpful?
Thank howardMadison
Homestead, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Our room was very cozy and had everything we needed. The personnel at the front desk were very attentive and made sure we were taken care of. They also provided a shuttle for us to and from Laguardia Airport.

Helpful?
Thank Jrey240
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

We appreciate you taking the time to write a review and for staying with us. I am pleased to see that our room and accommodations provided were beneficial. It is also great to hear how well our staff provided customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Annapolis, Maryland
2 reviews
1 of 5 stars Reviewed June 27, 2016

Terrible odor in room, my 6 year old said smells like skunk vomit, and she was right. Staff spayed something, worked overnight but it was back again in the morning. It was even in the elevator, some lodger cooking their local food; I can appreciate thief culture, but do we really need to share that? Went down for grab and... More 

Helpful?
Thank accgod2003
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

Thank you for your recent review of your stay. I sincerely apologize about the odor in the room. We do have long term guests that stay with us and have the ability to cook their own specialty. I'm glad to see my staff sprayed the room for you. We do offer grab-and-go breakfast to all of our guests from 6AM... More 

New Haven, Connecticut
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 25, 2016

We stayed here the night before our trip so we could use the long term parking while we were on vacation. We had no expectation of it being a good hotel. We were pleasantly wrong. Our room was clean, the bathroom had good fluffy towels and the staff was very friendly and helpful. The free wifi was excellent. The only... More 

Helpful?
Thank dmlc58
Manager_11525, Manager at Extended Stay America - New York City - Laguardia Airport, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your clean room and our helpful, friendly staff during your visit. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank you for choosing Extended... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Airport Transportation
  • Self-Serve Laundry
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Extended Stay America - New York City - Laguardia Airport

Address: 1830 Whitestone Expy, Whitestone, NY 11357-3061
Location: United States > New York > Queens > Whitestone
Price Range: $148 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - New York City - Laguardia Airport 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Extended Stay America - New York City - Laguardia Airport Whitestone, NY, North America
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