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Renaissance Westchester Hotel

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706 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Reviewed 2 days ago NEWvia mobile

We have stayed at this hotel numerous times in order to have a quiet place to stay with good accessibility to NYC to see Broadway shows. Very clean and quiet. The indoor pool is delightfully warm, although the room is cool. Good breakfast buffet; service was slow, which is why we chose the buffet. Easy parking, free of charge. You...

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Helpful?
Thank Jodi N
Reviewed 3 days ago NEWvia mobile

I'm platinum preferred at Marriott for years now and have stayed at many different properties and this was by far the worst Renaissance and Marriott property I have stayed at. Started with the cold reception at check in and not told about the concierge lounge being closed, which most of them are on weekends, but no points or vouchers for...

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Thank Hondo76
Reviewed 4 days ago NEW

Armando, one of the hotel employees, was an incredible employee and treated us like queens during our stay! Not only did he come and deliver our room service with style, but he totally made us feel like we could call him for absolutely anything! More people should be as hardworking as he was.

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Thank Miss Dakota C
Savannah, Georgia
Reviewed 4 days ago NEW

This is a lovely large hotel with a beautiful pool. For such a nice hotel, the concierge lounge for gold/platinum members is disappointing. The staff is very nice but there is limited selection in the evening, although mornings are OK. I would stay there more often if they had some more than just some finger foods. It is quirky to...

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Thank Kathy B
Reviewed 5 days ago NEWvia mobile

This is my third year visiting the Renaissance West Chester on business and the best part of my stay is always the wonderful staff member, Gary. Gary is attentive, knowledgeable and makes my team and I truly feel welcome. We're always happy to find him in the Hive and hope to dine in his section again next year.

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Thank Allyn R
Spring Valley
Reviewed 6 days ago NEWvia mobile

I love the hotel, looked exactly like the pictures I saw everything was clean including the bathrooms ... staff is awesome thank you Christina for being so nice to my cousin and I. Breakfast is delicious so much to choose from... didn't get the chance to use the pool but that's okay... it's a family based hotel in my perspectives...

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Thank naika_kb
West Hartford, Connecticut
Reviewed 1 week ago via mobile

A snow storm de toured us here, and our was a pleasant stay. Donnette in the front desk was particularly helpful, and everyone was very nice. Food was fine, room was confortable. Overall very nice experience.

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Thank lejo77
Reviewed 1 week ago via mobile

We recently stayed here during our family trip to NYC. After being in the hustle and bustle of the city all day it was nice to come back to the quiet and serene atmosphere this property provided. Our room was clean on arrival and housekeeping did an excellent job each day. I had an emergency situation arise and the staff...

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Thank momof2inga
Stanfordville, New York
Reviewed 1 week ago

New Years day. Checked in and went to room. Hall was quite dirty and needed a serious vacuum job. furniture had stain on it. My wife insisted we should relocate. Took long walk back to desk and was offered another room on another floor. Room was better as well as hallway. I thought that would be end of issues. Restaurant...

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Helpful?
Thank mitchelljlevine
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Mr. Levine, Thank you for taking the time to provide us with your feedback. I deeply apologize for the detractors which you experienced during your recent stay. Please know that we have addressed each item listed here appropriately. We look forward to seeing you another time to you can have a more typical experience at the Renaissance Westchester Hotel!...

Leesburg, Florida
Reviewed 4 weeks ago

I was at your location on 12/1/ 2016 to 12/3/2016 visiting my father at NYC who passed on Monday, December 5, 2016. We drove from FL to NYC. With all the emotions that comes with visiting a sick parent, I truly wanted to rest. On overnight number 1, the housekeeper were very verbal outside of my room which woke me...

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Helpful?
Thank GeminiMARGIE
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Margie, Thank you for taking the time to provide us with your feedback. Please know that we will be investigating this so that we may address each point appropriately. We hope to see you again another time, as this was not at all a typical stay at our property. Please do reach out to me before your next visit...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Hive Living Room & Bar
Hive Living Room & Bar
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Delight in the resort atmosphere of the remarkable Renaissance Westchester Hotel in White Plains, NY, nestled on 30 acres of scenic countryside in Westchester County. Our hotel is located only 35 minutes from New York City. ... more   less 

Additional Information about Renaissance Westchester Hotel

Address: 80 W Red Oak Ln, White Plains, NY 10604-3602
Location: United States > New York > Westchester County > White Plains
Price Range: $126 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, NY
Hotel Style:
#1 Business Hotel in White Plains
#2 Romantic Hotel in White Plains
#3 Family Hotel in White Plains
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Westchester Hotel staff and other travelers.
12 questions
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New York

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Questions? Get answers from Renaissance Westchester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Large hotel so if you have a lot of luggage, ask for convenient room to elevator/parking.”
 of 5 bubbles kathybC7703XK, 4 days ago | Read review
“Woods view and not too far from the elevator!”
 of 5 bubbles GlobetrotterNYC212, Dec 12, 2016 | Read review
“The lobby is no where near the sleep rooms, park your car behind the building where to the 2nd floor.”
 of 5 bubbles Weeble123, Dec 7, 2016 | Read review
“Don't hesitate to contact them if you have a special request or a special need as I am sure it will be accomodated.”
 of 5 bubbles ACJ102356, Nov 21, 2016 | Read review
“Staff will always try to accommodate us based on availability.”
 of 5 bubbles , Nov 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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