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Residence Inn White Plains Westchester County

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5 Barker Ave, White Plains, NY 10601-1503
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Residence Inn White Plains Westchester County
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208 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Chicago, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this location since I'm a Marriott rewards member and have stayed in Residence Inn properties in other cities. The suite was spacious, but the bathroom was in need of an upgrade. The lighting wasn't good and the sink had no counter space so I had to put my toiletries in the hall closet. When I took a... More 

Helpful?
Thank daydreamer_411
Russell D, Manager at Residence Inn White Plains Westchester County, responded to this review

Dear Daydreamer, Thank you for your recent feedback. It appears from our records that you actually stayed in one of our handicap accessible rooms. This room type allows for easier access in and out of the bathroom. I would like to apologize if you did not select that room type. I hope on your next stay to White Plains we... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

I am a Premier Platinum member with Marriott, traveling every week for 5 years, all around the country for work, and I have over 614 lifetime nights in Marriott properties. In all of my time traveling, every other Marriott I have stayed at has gone above and beyond and been great. In fact, my previous experience with the Marriott line... More 

Helpful?
Thank Jeff G
Russell D, Manager at Residence Inn White Plains Westchester County, responded to this review

Dear Jeff G, Thank you for providing feedback to the Residence Inn White Plains. It appears that we have fallen short of our goal of providing a wonderful guest experience on your recent stay with us. We have shared your feedback with the appropriate team members and managers to ensure we provide a better experience for future guests. More 

Atlanta, Georgia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was built as condo's and when Marriott bought, many owners kept living there. Also the front desk clerk told me that some of the families I saw were staying there because of insurance circumstances. The hotel feels a bit run down, rooms are dark and don't smell clean. There are quite a few dogs in the hotel and... More 

Helpful?
Thank Cenobia_Gilchrist
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Dear Guest Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn White Plains Westchester County. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues... More 

Winnipeg, Canada
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stay at Marriott properties whenever possible, love collecting the points. Stayed at the Ritz 2 blocks away the last time we were in White Plains, but it was sold out so I had to find an alternative. Booked a one bedroom corner suite. Huge 1000 sq ft with a large kitchen and living room area and two walls of... More 

Helpful?
Thank Meyerblings
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn White Plains Westchester County. As we pride ourselves on delivering a memorable hotel experience. best regards. Russell Davis Operations Manger Residence Inn White Plains whiteplainsopsmgr@ih-corp.com 914-761-7700 More 

Philadelphia, Pennsylvania
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 30, 2016

This was my second stay at this hotel. I checked in early and then left for a family gathering. Returned to the hotel at 10 PM and the AC was not working properly. Rather than try to get moved at that late time I lived with it. The breakfast buffet is standard but the staff did not do a good... More 

Helpful?
1 Thank jimbotrouble01
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn White Plains Westchester County. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that... More 

Fredericton, Canada
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

This hotel was great. It was clean and the staff were friendly. The rooms are spacious with everything you could ever need. The location is great!! It is super close to the train station and it's between a 40-50 minute train ride into Grand Central Station. I would highly recommend staying here!!!

Helpful?
Thank Erino90
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Dear, Valued guest thank you for positive feedback on your stay with us. I will pass on your fine words to our team. Best regards. Russell Davis Residence Inn More 

Pittsburgh
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 19, 2016

Recently returned home from a three night stay. Pros: Friendly staff, but have to note that the one housekeeping person I dealt with did not speak English. Our room, the lobby and the breakfast room were clean. Breakfast was okay but varying the eggs over our stay would have been nice. The room was very big and was great for... More 

Helpful?
1 Thank pghphil
Jon K, Manager at Residence Inn White Plains Westchester County, responded to this review

Dear Valued guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn White Plains Westchester County. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for .... More 

Vestal, New York
Level Contributor
272 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed May 15, 2016

We were greeted by the nicest front desk person, Russell. He was so friendly with a huge smile even though the hotel was terribly busy with so many people checking in. He stated the hotel was fully booked. We had a terrific spacious room on the 1st floor. We are not 1st floor people but this room was 1 floor... More 

Helpful?
Thank pulmqueen
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Dear, Valued guest thank you for positive feedback on your stay with us. I will pass on your fine words to our team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to White Plains. Sincerely, Russell Davis Operations Manger... More 

Chesapeake, Virginia
Level Contributor
138 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 15, 2016

Enjoyed a vacation night here. Residence Inn was standard fare -- which is very good -- Marriott properties are always reliable. What singles out this RI is the staff. Cindy, who works at the front desk, is the epitome of a great hotel employee. She was very friendly, but very professional. She showed us how to walk to the train... More 

Helpful?
Thank notravelsurprises
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Dear, Valued guest thank you for positive feedback on your stay with us. I will pass on your fine words to our team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to White Plains. Sincerely, Russell Davis Operations Manger... More 

Hod Hasharon
Level Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 12, 2016

An older but well maintained hotel, Residence Inn is located about 10 minutes' walk from the railway station. It was a little difficult to find, as there was no prominent sign from the direction that I was coming. Of course, I could have taken a taxi! All the staff have been very friendly and helpful, They gave me a 16th... More 

Helpful?
Thank MBoyden
Russell D, Guest Relations Manager at Residence Inn White Plains Westchester County, responded to this review

Dear, Valued guest thank you for positive feedback on your stay with us. I will pass on your fine words to our team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to White Plains. Sincerely, Russell Davis Operations Manger... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn White Plains Westchester County

Address: 5 Barker Ave, White Plains, NY 10601-1503
Location: United States > New York > Westchester County > White Plains
Price Range: $151 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn White Plains Westchester County 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn White Plains Hotel White Plains
White Plains Residence Inn
Residence Inn White Plains Westchester County NY
Hotel Style:
#4 Family Hotel in White Plains
#4 Romantic Hotel in White Plains
#5 Business Hotel in White Plains
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