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Residence Inn White Plains Westchester County

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Residence Inn White Plains Westchester County
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218 Reviews from our TripAdvisor Community

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Showing 207: English reviews
New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stay here frequently for work. This hotel is extremely convenient to public transportation (commuter rail, bus, and Westchester County Airport). Shopping centers, downtown White Plains, and county municipal offices are literally steps away. And the Aberdeen Chinese restaurant inside serves superb dim sum. I was concerned when there was a huge influx of new staff, but although I miss... More 

Helpful?
Thank Theresa445
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were visiting family in Sleepy Hollow and wanted to visit NYC so thought we'd try this hotel as a base. It was an extremely pleasant experience. I was in a corner room on the top floor and it was huge with an amazing view. The bed was a monster king size and very comfortable and clean. Staff were very... More 

Helpful?
1 Thank Yoshi M
San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My wife and I rented an Air BNB there for five weeks. There are 10 units that are condos out of 165 rooms. This review is about the hotel not about the private unit we stayed in although to be fair I saw a number of hotel rooms which were all updated very nicely compared to our room which was... More 

Helpful?
Thank Michael s
Missoula, Montana
2 reviews
3 of 5 stars Reviewed 1 week ago

Pros: -Comfortable bed -Can easily walk to numerous restaurants/city center -Extremely large room! -Very comfortable appointments -Best free breakfast I've experienced yet -Social nights with food Mon/Tues/alternating Weds -Fitness room looked better-than-average (did not use) -Laundry takes credit cards directly on machines (no need for quarters!) Cons: -Service -No business center -Only one working computer (in the lobby) -Front desk... More 

Helpful?
Thank TravelForWork365
Russell D, Manager at Residence Inn White Plains Westchester County, responded to this review

Thank you for your feedback. We have shared your concerns with appropriate team members and we are working to improve every day. We hope you return in the future to see our progress. More 

White Plains, New York
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised at how nice the Residence Inn was. Check in was a breeze, pet friendly, very clean, spacious accommodations, free breakfast. We needed to stay one night while repairs were being made to our home and it was a real treat. Evidently this is a place where long term renters stay either for business or personal but... More 

Helpful?
Thank Scoozer1
New York
Level Contributor
160 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a few mixups with our room, we really enjoyed this property. The suites are very spacious and clean. The staff is very helpful and eager to please. When I was planning this trip and reading prior reviews, I had a few concerns. Just to clarify, the elevator wasn't an issue and we were on the 15th floor. The parking... More 

Helpful?
Thank welltraveled2008
Asheville, North Carolina
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed August 24, 2016

I'm being generous by rating this hotel only "poor". For our entire stay of almost a week one of the two elevators was out of order. This is a 16 storey hotel that was crammed full of guests all of whom were forced to use one elevator. Long frustrating waits for an elevator that was inevitably crammed full and stopping... More 

Helpful?
1 Thank sendjunkhere00
Russell D, Manager at Residence Inn White Plains Westchester County, responded to this review

Thank you for your feedback. I would like to apologize for any inconvenience you had during your stay. We are working every day to resolve the issue with our second elevator. We have already fixed all of the other issues you encountered during your stay. We hope you will give us the opportunity to show our improvements on your next... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 18, 2016

Having lived in this hotel for three months between homes, and staying there on our trips to New York, we expected more than what was delivered. Previously, service was impeccable. Now, not so much. One of the two elevators was out of service for at least 5 days. When asked what they would do if other elevator went out, we... More 

Helpful?
Thank betty s
Russell D, Manager at Residence Inn White Plains Westchester County, responded to this review

Thank you for your feedback. We would like to apologize for the issue with the elevators. We did everything possible to get the one elevator that was down up and running quickly. We hope you will give us another opportunity in the future. More 

Cincinnati, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 17, 2016

We have stayed at the Residence Inn several times before this last visit and were pleased with our stays. This time, we encountered several problems. For the first three days of our stay, only one of the two elevators was working. This lead to long delays. Because we were on the ninth floor and I have mobility issues, taking the... More 

Helpful?
Thank Oneleggedtraveler
Russell D, Manager at Residence Inn White Plains Westchester County, responded to this review

Dear Oneleggedtraveler, Thank you for your feedback. I would like to apologize for the issue with the elevators. We did everything possible to ensure they were back up and running as soon as possible. I hope you give us the opportunity to show our improvements in the future. More 

Brooklyn, New York
Level Contributor
7 reviews
4 of 5 stars Reviewed August 8, 2016

My spouse and I had a very enjoyable stay at this Residence Inn....the staff were attentive and eager to help, the room was very spacious and clean, the furnishing were, well, simply abundant - and the location is virtually perfect for visiting the White Palins area. The breakfast choices were many and the service staff were continually "re-stocking" the food.... More 

Helpful?
Thank John C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn White Plains Westchester County

Address: 5 Barker Ave, White Plains, NY 10601-1503
Location: United States > New York > Westchester County > White Plains
Price Range: $192 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn White Plains Westchester County 3*
Number of rooms: 134
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Also Known As:
Residence Inn White Plains Hotel White Plains
White Plains Residence Inn
Residence Inn White Plains Westchester County NY
Hotel Style:
#4 Romantic Hotel in White Plains
#4 Family Hotel in White Plains
#5 Business Hotel in White Plains
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