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Crowne Plaza White Plains Downtown

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Traveler (78)
Room & Suite (190)
Dining (30)
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (895)
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854 results
Traveler rating
458
242
106
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18
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458
242
106
30
18
Show reviews that mention
All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
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1 - 5 of 854 reviews
Reviewed today via mobile

We have stayed at this hotel no less than a dozen times while our son attended College nearby. He graduated last weekend and we had 8 rooms here for family and friends. We have also stayed here before driving in to cruise out of Manhattan....More

Thank Rmbrab
Hotel's Favorite
Reviewed 4 weeks ago

This was our third stay here for a family event. The room was large with a very nice bathroom. Easy to check in and out. Food was good enough, including the family brunch on Sunday after the wedding. A good place to stay if you...More

2  Thank BruleLaker
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 4 weeks ago

Dear Brulelaker, Thank you for your kind comments about the hotel and your stay with us. I'm happy we provided you with great service during your family event. We hope to see you again in the near future if your ever in the White Plains...More

Reviewed today via mobile

Arce Jackson, the valet at the Crowne Plaza Westchester, was so kind and helpful. I was having some difficulty checking in and he was very helpful, he had a very calming attitude. Went above and beyond to ensure I, the customer, was satisfied with my...More

Thank Jade M
Reviewed 1 week ago

First time at this hotel and Roberto in the restaurant was wonderful! Super friendly and great service!! Hotel was super clean, nice location, and close to city. Westchester Mall is right next door - looks like it could even be attached.

Thank broughtonandrea
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 3 days ago

Dear broughtonandrea, Thanks for the shout out for Roberto in our restaurant, I'm glad he left a wonderful impression on you. Its good to know you found our hotel super clean and in a nice location .

Reviewed 1 week ago via mobile

I stay here frequently for business trips. The entire staff is extremely professional yet warm and welcoming at the same time. Melvin is always so friendly in the mornings while I’m having breakfast. She definitely helps start my day with a positive attitude and goes...More

1  Thank Kjunwannabechef
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded 3 days ago

Kjunwannabechef, Thank you for taking the time to tell us about your experience at Crowne Plaza WHITE PLAINS-DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously providing outstanding customer service. Your comments will be passed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$159 - $294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$159 - $294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (78)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Center & Event Rooms (13)
Questions & Answers
Ask a question
bradsimon344
May 9, 2018|
AnswerShow all 3 answers
Response from nickvandekar | Reviewed this property |
They have valet and self parking. We used self park, once you check in give them your ticket and they charge it to your room, you use your room key to go in and out. we paid $10 a day.
1
Vote
MV05
April 24, 2018|
AnswerShow all 2 answers
Response from Bala G | Reviewed this property |
There are shuttle to Xylem, Pepsi and to Westchester airport.
0
Votes
jozane1
November 2, 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
Room Tips
"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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"A shoppers paradise."
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