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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
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449 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Fort Washington, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel and staff were pleasant. We were greeted when we drove up by a person named Mark. From that time until the time we left Mark always asked us if there was anything we needed and were we comfortable. Check-in time was busy and the staff asked if we needed water to drink and assured us that the wait... More 

Review collected in partnership with this hotel

Helpful?
1 Thank mwfranklin
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear mwfranklin, Thank you for your review of your stay at Crowne Plaza White Plains Downtown. Every day we set our to be a great hotel that guests love and from comments like, "The hotel and staff were pleasant." I believe we achieved that with you. Mark is truly one of a kind and I will share these great comments... More 

Boston, Massachusetts
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The Hotel is perfectly situated off 287 and if you have encountered the Tappan Zee Construction traffic this is a great place to pull off and depending on your search engines a deal can be had for the price of a nice room. There is great shopping to be had nearby as well as restaurants to dine at and all... More 

Helpful?
Thank Pesky6
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Pesky6, Thank you for your recent review of your stay with us. I am glad that you found " Check in was a breeze, despite the frenetic activity I the lobby and we were not rushed or even slightly snubbed." I also thank you for your feedback on the room service. I will review this review with the Food... More 

Maryland
Level Contributor
149 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A good hotel for businessmen. -Large, quiet, and clean rooms. -A few minutes drive from I-287. -Next to an upscale mall and within walking distance of a number of excellent restaurants. -Friendly and efficient staff. -Good hotel restaurant and bar.

Helpful?
1 Thank L V
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear L V, Thank you for the great review of your stay at Crowne Plaza White Plains Downtown. Every day we set out to exceed all of our guests expectations. I am delighted to see that we did exactly that for you. I will share the kind words that you had for our staff with them. We hope that you... More 

Pipersville, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We chose the Crowne as it was a short drive to NYC after visiting relatives. On arrival we got an unexpected upgrade from standard to executive suite which was a nice surprise due to original room not being ready. Inside our room very clean, a complimentary bowl of fruit. Bathroom very good with the usual complimentary shower gel soaps and... More 

Review collected in partnership with this hotel

Helpful?
Thank Debbie A
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Debbie, Thank you for your review of your stay with us. Thank you for saying that "Overall very pleasant stay and I'd come back again." We look forward to welcoming you back to our hotel real soon. We pride ourselves on being a great hotel that guests love and I see that we achieved that with you. Yours in... More 

New York City, New York
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is clean and well located, but nothing special. I returned with some friends who were visiting colleges in the area and it made a nice break from the heat. Shuttle to the NY airports is a good feature as well as proximity to The Westchester upscale mall.

Helpful?
Thank mondoroc
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear mondoroc, Thank you for your recent review of your stay with us. I am glad that you found us to be a "Reasonable Mid Range Option." We set out each day to exceed our guests expectations and we hope that we have another chance to show you how great we really are. If you have any additional feedback to... More 

kissimmee, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The location is great and the staff was extremely friendly. There are plenty of restaurants near by and a lot of shops as well. The breakfast buffet was very good as well. I will definitely stay again.

Review collected in partnership with this hotel

Helpful?
Thank Damon W
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Damon W, Thank you for your review of your stay with us. I am delighted that you found "Overall very pleasant stay and I'd come back again." WE want to exceed all of our guests' expectations and from your review I see that we did just that. We cannot wait to welcome you back, see you again soon! Yours... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I can't say enough about the staff! In town for the week and was made to feel at home with their gracious hospitality. Dorothy, Miles, and Brett were wonderful, and made for enjoyable evenings when long days left us less than motivated to go into the city for nightlife. Cheers to the staff for a job well done!

Helpful?
Thank nickashuster
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear nickashuster, WOW! Thank you for your great review of your stay with us. We are humbled that you said, "I can't say enough about the staff! In town for the week and was made to feel at home with their gracious hospitality." I will share your kind words with Dorothy, Miles and Brett, I agree they are wonderful! We... More 

ontario
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 2nd consecutive year we have stayed here.....and were again not disappointed. Staff are friendly & go above & beyond to help out. It is a clean hotel. We had the breakfast buffet each day which is a little pricey, although there is a good selection and staff at the restaurant were also very courteous - checking to... More 

Helpful?
Thank happycdn
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear happycdn, Thank you for your review of your stay at Crowne Plaza White Plains-Downtown. I am excited that you said, "Staff are friendly & go above & beyond to help out." We set out each day to exceed our guests and I see we did just that with you. We will be waiting for you next year when you... More 

Somersworth, New Hampshire
1 review
5 of 5 stars Reviewed 2 weeks ago

I am always a bit hesitant approaching hotels but this one was outstanding. Everyone was extremely welcoming and just as excited for our stay as my family was. They were VERY helpful advising us places to go and how to get there (train, uber, etc.). The employees here were some of the best people I have ever met. The rooms... More 

Review collected in partnership with this hotel

Helpful?
Thank Abbiallen1
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Abbiallen1, Thank you for the great review of your stay at Crowne Plaza White Plains-Downtown. We strive to be a great hotel that guests love and I am excited to see that we were that for you! I may be a little biased but I too think that, "The employees here were some of the best people I have... More 

Ottawa, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Safe, conveniently located and family friendly. We were there during an extremely busy time--gaming and basketball tournament so it was quite crowded. Despite this, hotel staff were quite accommodating and quickly responded to have something attended to in my room that was overlooked by the cleaning staff. In fact, they truly went above and beyond to rectify the situation (... More 

Review collected in partnership with this hotel

Helpful?
Thank Juliet R
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Juliet R, Thank you for your review of your stay with us. We set out each day to exceed our guests expectations. It is on few occasions that we let down one of our guests with our level of service. I am glad to see that we acted quickly and memorably to fix this shortfall. I am also delighted... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Location: United States > New York > Westchester County > White Plains
Price Range: $171 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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