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The Ritz-Carlton New York, Westchester

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The Ritz-Carlton New York, Westchester
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411 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Atlanta, Georgia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights in association with a conference. The Ritz has a reputation for excellent service and first rate facilities, and this hotel fits that bill perfectly. Our room was spacious and had one of the most comfortable beds we've ever slept on, and one of the largest bathroom areas you will ever find in a hotel room.... More 

Helpful?
Thank AtlantaRichard
Laguna Beach, California
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 1 week ago

It's not as fancy as some of the other Ritz Carltons I've visited but they didn't disappoint. They provided me an upgrade over the "standard room" I booked due to having elite status with Ritz so I ended up in a king suite on the 7th floor. The view wasn't bad (I mean, considering White Plains isn't much of a... More 

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Thank theOCjeremy
Jersey City, New Jersey
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic place with superb and friendly customer service. Allie at the Front Desk and Kevin Moriarity (Bellman) were great. Standard King room had to be 500+ square feet, huge and impeccable. Bed was great. Nice pool and workout area. The area off the lobby is "different", ie, transforms into the bar at night and the eating area in the am........ More 

Helpful?
Thank mcgonaglej
Boston, Massachusetts
Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very nice stay here, The RC was immaculate, comfortable with a very friendly and helpful staff. Breakfast was excellent too. Really the best part of our stay in White Plains so I would say if you have to go to WP, your trip will made better if you stay at the RC.

Helpful?
Thank Carol K
New York City, New York
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Spa only: The Spa at Ritz-Carlton White Plains is a delight. I've been here many times as a local and also when we had mandatory evacuation from our Westchester waterfront home during hurricanes. (That's when we were asked to leave, thank God the storm had subsided when a shrieking maid looked very appetising for my Afghan Hound, Mr. Zazoo!)... More 

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Thank ZazoosMama
Charlotte, Nc
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 9, 2016

This is our third stay at this same time of year at this hotel and it is truly one of my favorite places to stay! We almost felt like family, from the doorman, Kevin, remembering us from our Georgia license plates to wonderful Luis who served us breakfast every day. We were at the hotel for six nights on an... More 

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Thank ChathamR
United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 8, 2016

Our first experience with a luxury hotel was absolutely "excellent", a near perfect stay. Valet greeted us by name, and front desk attendant came around from behind counter to discuss our accommodations and any wishes for further service. Room was spacious with zero extraneous sounds from elsewhere. High ceilings and ample square footage allowed a mental/emotional relaxation of tension from... More 

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Thank Birdsong859
Chicago, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 5, 2016

Had a wedding in the area. They accommodated us with an early check-in, no problem. The room was wonderful. Check-in was friendly, efficient and quick. Bellman was very helpful bringing up our luggage. Wife mentioned that we needed a few more towels and a few minutes later, housekeeping knocked on the door with a few more towels. I called a... More 

Helpful?
Thank DSPen1
Connecticut
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

I was eagerly anticipating my first stay at the Ritz Carlton, and was excited to experience their legendary service. My business meeting even included a presentation from the hotel's GM about how they define service and create the experience. That set the bar pretty high and fueled my anticipation. The property is certainly nice enough, but no different really than... More 

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1 Thank ctreelmom
RC_Westchester1, General Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for sharing your recent experience with me. Please accept my deepest apologies for not exceeding your expectations. Our hotel and our brand are known for delivering exceptional, personal experiences and memories, but in this case we fell short. Your comments are critically important to our future success and I can assure you that I will be sharing them... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed May 9, 2016

The hotel staff and amenities are incredible. The location is fantastic - parking in White Plains is a big deal and once the car was in valet we were easily able to get everywhere on foot. Bed was great. Bathroom was unreal.

Helpful?
Thank TarterToots2
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated hotel offers business travelers, couples and families a convenient location and an unforgettable experience. Featuring exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24 hour fitness center and heated indoor pool with sauna and steam room. Enjoy three on-site dining options to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Sq, White Plains, NY 10601-3001
Location: United States > New York > Westchester County > White Plains
Price Range: $335 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton New York, Westchester White Plains, Westchester County, NY
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Business Hotel in White Plains
#2 Family Hotel in White Plains
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