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The Ritz-Carlton New York, Westchester

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3 Renaissance Square, White Plains, NY 10601-3001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (97)
Room & Suite (51)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton New York, Westchester
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in White Plains
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Discover The Ritz-Carlton New York, Westchester, a luxury hotel in downtown White Plains, New York in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, Connecticut and only 31 miles to midtown Manhattan, this modern and sophisticated hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Pool / beach towels
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
713Reviews11Q+A90Room tips
Traveler rating
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Popular mentions
Ariaceliz O wrote a review Oct 2020
Newark, New Jersey120 contributions65 helpful votes
I stood for a 3 day weekend. Service was impeccable. Parking is $30 a night. Clean. Rooms were huge! Bathrooms were huge! Modern design. Staff was wonderful. They comped me for chocolate covered strawberries since I was celebrating a birthday. I can’t wait to return.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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flightclubny wrote a review Jul 2020
New York City, New York60 contributions125 helpful votes
I stayed here over a weekend and was quite happy with the stay. The staff and service was on point and made the hotel stand out. It might be the nicest option in Westchester. The rooms were large, modern and elegantly designed. The hotel felt is one of the newer styled Ritz Carltons (not traditional as most would expect). It was not too far away from Blue Hill restaurant and walking in the vicinity was fine.
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Date of stay: October 2019Trip type: Traveled with friends
1 Helpful vote
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D.Pinnock wrote a review Feb 2020
1 contribution1 helpful vote
My daughter wanted a beautiful visual for her social media along with having a great time for her Birthday !! We had the greatest Front Desk person Marcel she was AMAZING! She made my daughter feel so welcome and she was always smiling and pleasant. My daughter brought to for her closet friends and the had an amazing time. They say by the fireplace and made sure to take advantage of every beautiful element the hotel had to offer. They are into fitness so the beautiful rooftop pool along with the large fitness center just put the icing in the cake. The most amazing memories were made this birthday. Also another special thanks to David the Front of House manager who spoke to me before check out was just as amazing! I will definitely be back!
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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AliaC2009 wrote a review Feb 2020
Somers, Connecticut4 contributions2 helpful votes
We visited for my daughters 6th birthday just to get away and have a special night with her. Daniel B at the front desk made sure that happened from the moment we arrived by upgrading us to an executive suite upon arrival. Our daughter was so exited when we got to the room and she saw the large suite. He then sweetened the night by sending up birthday cupcakes for all 3 kids. What great customer service! When making a special trip and putting in money and time, it’s so nice to have the experience match up. Thank you Daniel! Because of you we will be sure to visit again.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Danielle G wrote a review Feb 2020
New York City, New York13 contributions5 helpful votes
This was our first time staying overnight and trying the accommodations at the Ritz in Westchester. We have been there many times as guest for dining, but never stayed in there accommodations at this location. As we were checking in we had a warm welcome by the door man who served us with two glasses of champagne. The front desk was also very professional and nice upon arrival. We had checked into our room and I have to say it was quite clean and spacious. I had expected it to be more updated, as the carpets were quite worn and furniture was outdated a bit. As we returned back from a evening of dining and spa treatments we had discovered our room very cold,and the heat was not working properly all into the night. Also, the sink in the bathroom was clogged with some other things that needed to be addressed. We were quite disappointed that this was a issue and had not been inspected prior to arrival to make sure everything was up to par. We reached out to management and are hoping this will be addressed and we will be compensated for the issues that took place during our stay. The best part of our holiday weekend was the incredible massage at the spa, and dinner we had at the lounge. The food and service was impeccable, and it was romantic having the fireplace right next to us while dining. Joel and his co workers are very professional and accommodating with there hospitality. This is one of the reasons why we like to go there to dinner regularly, and come for a night out. I’m not sure if I will come to stay there overnight again, but we will definitely return for a night dining at the lounge.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Greg M, General Manager at The Ritz-Carlton New York, Westchester
Responded Feb 18, 2020
Good day and thank you for sharing your comments regarding your recent visit to our hotel with us and our TripAdvisor readers. Firstly I would like to thank you for your kind remarks in regards to the service you receive from the Dorman, Front Desk, SPA and The Lobby Lounge Ladies and Gentlemen, I very much appreciate it. However, I apologize that we did not completely meet your expectations due to the condition of your room. I have discussed this issues with our Director of Housekeeping and Engineering in order to improve the quality of our product. We hope that this experience will not deter you from staying with us in the future as we would like to have the opportunity to provide you with a memorable experience upon your next visit to White Plains. Sincerely, Greg Mendoza General Manager
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PRICE RANGE
$351 - $591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton westchester hotel white plains, ritz carlton white plains, ritz white plains, white plains ritz-carlton
LOCATION
United StatesNew YorkWestchester CountyWhite Plains
NUMBER OF ROOMS
146
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Frequently Asked Questions about The Ritz-Carlton New York, Westchester
Which popular attractions are close to The Ritz-Carlton New York, Westchester?
Nearby attractions include The Puzzle Parlour (0.3 miles), Muse Paintbar (0.2 miles), and White Plains Performing Arts Center (0.2 miles).
What are some of the property amenities at The Ritz-Carlton New York, Westchester?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton New York, Westchester?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Ritz-Carlton New York, Westchester?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Ritz-Carlton New York, Westchester?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Ritz-Carlton New York, Westchester?
Conveniently located restaurants include Mulino's of Westchester, The Melting Pot, and Aberdeen Seafood and Dim Sum.
Are there opportunities to exercise at The Ritz-Carlton New York, Westchester?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton New York, Westchester have an airport shuttle?
Yes, The Ritz-Carlton New York, Westchester offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Ritz-Carlton New York, Westchester located near the city center?
Yes, it is 0.2 miles away from the center of White Plains.
Are any cleaning services offered at The Ritz-Carlton New York, Westchester?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton New York, Westchester offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.