We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Opus Westchester, Autograph Collection

Save
Share
3 Renaissance Square, White Plains, NY 10601-3001
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$379
View deal
Free cancellation until 10/16/21
Reserve now, pay at stay
Hotels.com
Expedia.com
$379
View deal
Free cancellation until 10/16/21
Reserve now, pay at stay
Autograph$379
Booking.com$379
Trip.com$399
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (102)
Room & Suite (65)
Dining (10)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 08/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Opus Westchester, Autograph Collection
Updated 08/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in White Plains
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Arrive to our transformed hotel in the heart of downtown White Plains, and to a transformative experience filled with discoveries and indulgences, alive with city-luxe life right outside New York City. Enjoy an outpouring of delightful amenities whether your stay finds you at the lobby bar tethered by its intriguing cocktail culture or en suite lounging in the space - and grace - of your stunning room, the experience feels heightened and anticipatory. Host your next group or event in our flexible meeting space with the expertise of our skilled event and culinary team. Conveniently located nearby the White Plains Station, whether your plans are to explore the streets of White Plains or venture out to the lights of Manhattan, this is the extraordinary White Plains has been yearning for. We can't wait to indulge your inner connoisseur.
Read more
Property amenities
Paid private parking on-site
Free internet
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Pool / beach towels
Heated pool
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
733Reviews12Q+A94Room tips
Traveler rating
  • 500
  • 148
  • 51
  • 20
  • 14
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
IEM10011 wrote a review Sep 16
Boston, Massachusetts115 contributions67 helpful votes
Stayed here for 1 night in a suite. Room was spacious and well-appointed. Nice updated bathroom with luxury toiletries. Well worth the splurge for the extra space. High-speed internet worked well for work. Overall, solid stay.
Read more
Date of stay: August 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Suites are large and well-appointed.
See more room tips
Helpful
Share
Ray S wrote a review Sep 12
Newburgh, New York148 contributions79 helpful votes
This hotel, nestled between two Ritz Carlton Residences in downtown White Plains, was originally a Ritz Carlton Hotel, until financial issues and the pandemic of 2020 hit the country. In business for around ten years, it was never a top of the line property, but it did a pretty good job servicing the guests, and I enjoyed many nights there over the years. When we were told the property was to re-open as an Autograph, I was excited to see what it would be like. First off, everything has been remodeled throughout the hotel, but it was clearly done on the "cheap". The beautiful wood doors have all been replaced with some classless looking plain formica doors. The interiors of the rooms have all been stripped out and replaced with "IKEA" grade furnishings. Basic and very plain. Thank God they left the bathrooms as they were with their beautiful marble flooring and touches. Honestly, they should have left everything else alone and just changed the name and maybe some carpeting. Everything looks and feels very cheap, now. There were a host of things that weren't up to snuff in my room. The toilet in the main bathroom wouldn't flush, and the refrigerator was warm. There was a lack of towels, and floor mats. I told the man at the front desk (Raj ??) about the non working refrigerator, and he told me he couldn't help me. And, I had brought food with me. It would have been very easy to have a houseman switch it with another room, but apparently that was too much trouble for him. I also had an issue with the thermostat in my room as it wasn't getting the room cooler than 74 degrees Breakfast was a disaster, and it has been a disaster steadily, even when the hotel was a Ritz Carlton. How difficult is it to cook scrambled eggs well done, and an Englis muffin burnt ??? A 6 year old could accomplish this, easily. I had to send the eggs back 3 times, and still didn't get it right. After the 3rd time the server abandoned me, and I had to flag him down for the check. He should have been much more responsible, and whatever poor excuse for a "cook" they have (I wouldn't remotely call this person a chef) should either be let go or totally re-trained. In all fairness, the lounge manager DID remove the charges from my hotel bill on the breakfast. If you can't do breakfast correctly, then you know you're going to have a problem with anything resembling dinner. In fact, they may not offer dinner, as there is a BLT restaurant next door, which would blow them away. And honestly, BLT isn't that good, either. The last thing I'll mention is the valet service. There is a slight lack of professionalism with this crew, and it is a concession and not run by the hotel. The Ritz would have its own people monitoring the valet's, but this hotel does not monitor them. They can be quite rude, but much more importantly ..... CHECK YOUR CAR when they bring it back to you. If you notice any damage, ask to speak to their manager. As silly as this sounds, take a video all around your car before you give it to them; it will take you less than a minute. They did some slight damage to the sidewall of one of my tires, by rubbing up against a curb. If you have a super expensive car, have them give you a spot in front, and you park it to your satisfaction. Never leave it to them. Other than all of that, the hotel is located in a convenient part of White Plains, and just a few blocks from the Galleria or the pubs of Mamaroneck Ave. Fogo de Chao is a quick walk down the street for Brazilian Churrascuria Don't trust any review that gives this hotel an "excellent" rating. It was never excellent as a Ritz, and definitely rates below that as an Autograph. Safe travels !
Read more
Date of stay: September 2021
Rooms
Cleanliness
Service
Helpful
Share
AMJ92 wrote a review Aug 2021
New York City, New York549 contributions198 helpful votes
I had a nice stay - my room was nice, as were the common areas, the amenities and the service. But for the price they’re charging, they need to do better. I had an issue with a machine I wanted to use in the gym. I had a premier room reserved but when I checked in, at official checkin time, I was told it wouldn’t be ready for another hour, so I took a downgrade. That shouldn’t happen-rooms should be ready at checkin (or earlier), as reserved. The pool had a very strong chlorine smell. For those blissfully ignorant of what that means, Google it, but bottom line, the stronger the smell of chlorine, the dirtier a pool is. That might’ve made sense given the number of families/kids that were using it, but again, at that price, they need to do better, and clean/replace the water better and more often.
Read more
Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Yu Z wrote a review Aug 2021
New York City, New York345 contributions88 helpful votes
The hotel is located in the center of the city. 5 mins walk to everything. We enjoyed the pool. It is a quarter Olympic size pool with a lot of light. The only negative is that there is no proper change room. The breakfast is to die for! We enjoyed the lobby lounge service very much. The rooms are spacious and the hallway is very clean and has a luxurious touch. We got room upgrade to a larger room as Marriott plat. Our impression is that this is definitely not ritz Carlton quality but also beyond Westin and Sheraton. Overall it is a very good experience for a 4 star hotel.
Read more
Date of stay: August 2021Trip type: Traveled as a couple
Helpful
Share
jun oh wrote a review Jul 2021
11 contributions6 helpful votes
I rarely give 5/5 to hotels as I think 5/5 deserves only to hotel being perfect. But this hotel was one of my best. I prefer to leave review with pros and cons. I hope this help. Pros: Room: Great room. Spacious, well designed. I was very disappointed with room conditions with properties in U.S compared to other countries, especially NE Asia (Korea, China, Japan) but this hotel was absolutely out of common U.S properties. I even think the room was the best of all luxury properties I stayed on U.S. Amenities: I really enjoyed it. Le labo amenities had nice smell and size. I personally prefer more than Asprey, which is amenity of Ritz-Carlton. Gym: Great. Many high- tech equipment placed. No words to stay without hope to see little more heavier dumbbells when thinking of who uses gym during trip. Location: On downtown White plains, great location, near NYC also. Cons: None Final words: Great hotel, I hope to visit again someday.
Read more
Date of stay: June 2021
Rooms
Service
Sleep Quality
Helpful
Share
Previous
123456
PRICE RANGE
$351 - $591 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton westchester hotel white plains, ritz carlton white plains, ritz white plains, white plains ritz-carlton
LOCATION
United StatesNew YorkWestchester CountyWhite Plains
NUMBER OF ROOMS
146
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Opus Westchester, Autograph Collection
Which popular attractions are close to The Opus Westchester, Autograph Collection?
Nearby attractions include The Puzzle Parlour (0.3 miles), Muse Paintbar (0.2 miles), and White Plains Performing Arts Center (0.2 miles).
What are some of the property amenities at The Opus Westchester, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at The Opus Westchester, Autograph Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Opus Westchester, Autograph Collection?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Opus Westchester, Autograph Collection?
Conveniently located restaurants include Mulino's of Westchester, The Melting Pot, and Aberdeen Seafood and Dim Sum.
Are there opportunities to exercise at The Opus Westchester, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Opus Westchester, Autograph Collection located near the city center?
Yes, it is 0.2 miles away from the center of White Plains.
Are any cleaning services offered at The Opus Westchester, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Opus Westchester, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Opus Westchester, Autograph Collection?
Many travelers enjoy visiting Greenburgh Nature Center (2.8 miles), Cudner-Hyatt House Complex (3.9 miles), and Battle of White Plains Park (0.7 miles).
Is The Opus Westchester, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.