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Hilton Garden Inn Westbury

Traveler (68)
Room & Suite (38)
Dining (4)

About

#2 of 4 hotels in Westbury
Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Room service
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
58Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
821Reviews
7Q+A
48Room tips
Traveler rating
  • 425
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  • 76
  • 43
  • 38
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Popular mentions
It was just me staying and I would have liked a room with just a king bed rather than 2 double beds. The bed was too small for my liking. The in room coffee selection could have been better. And the direct tv non-smart tv is outdated. I usually leave a tip for the maid service. I tipped after the first night of stay. Hotel workers in other places have left a little note of thanks behind. I didn't get that here. It's not mandatory I tip so I think a small post-it note of appreciation would have been nice. I didn't feel inclined to tip after the next night. Just saying, gratitude goes along way.The bartender and the front desk staff were very nice though. Both received extra from me.
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Review collected in partnership with Hilton Garden Inn
Hotel's Favorite
Here on business, so it was nice to arrive at 'home away from home'. The staff here is over the top with accommodating your requests. I had called the front desk regarding a running toilet, not expecting the immediate response that was given. Micheal came directly and fixed the issue! This is customer service at its finest! Huge shout out to the staff here at Hilton Garden Inn Westbury!!
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Response from Sade B, General Manager at Hilton Garden Inn Westbury
Responded Apr 29, 2019
Thank you for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home, and I am thrilled that we provided that to you. Ill be sure to share your feedback with the team, and we hope to see you again soon!
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Stayed here for a wedding in the area. I did thorough research to figure out the best place I would stay. Although this hotel probably wasn’t the obvious choice for me (I normally like boutiques) they offered a AAA Travel benefit and traveling for this wedding was a $1400 cost alone so it was nice to save but still stay at a high reviewed place. General scope of area: 1st. Not a bad drive from JFK Airport on Uber. 2nd. Some good Italian restaurants in walking distance (2 to be exact - I really liked Casa di Fratelli) 3) I thought it was down the street from a mall as advertise but the mall itself is closed down and only Cheesecake Factory, PF Chang’s and David Busters stands so I couldn’t do the shopping I thought I could do to prepare for the wedding.. Hotel: - Pros: *the hotel staff is super nice and helpful. I really liked them a lot. *Easy pantry access if you need to nosh on something which helped me out a lot * indoor pool / spa - didn’t use but I was impressed with it *cover in front drive - which was helpful since it was raining to get in and out of car *bed comfortable *upgraded to a suite Cons: *keurig machines in rooms are nice but coffee tasted like plastic so not sure if it’s the keurig or machine? I’m not familiar with keurig * the AC made a weird noise that sounded like what your phone makes when it’s vibrating and so I woke up twice when I first got in - thinking my phone was ringing. * one elevator was broken so takes a tad longer to get the elevator I’m pretty sure for the area the hotel is considered really nice and extremely well maintained. To be honest I’m not used to staying at neighborhood chain hotels so it’s really hard to compare or rate this with a lot of enthusiasm. The front desk ladies were very nice and helpful though and that says a lot. I paid $200 for this night (booked it while I was still flying) which I thought was fine given it was a special event I was there but if I was just visiting the area, I def would not pay this price. I think this is a hotel where if you book more in advance you will get a much better rate and if so then good for you.
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Family weekend trip - very excellent accomodations at the Hilton Garden Inn Westbury that we highly recommend. Modern, clean, spacious, everything looks like new, personnel are very helpful, and dining is excellent as well.
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Review collected in partnership with Hilton Garden Inn
We stayed here as part of a Wedding group and we were very pleased with our room. Quite clean and comfortable and they upgraded us to a room with a living room area! We slept well and would highly recommend this as a great place to stay. The staff were kind and efficient and the amenities looked great - we just didn’t have time to use them!
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Review collected in partnership with Hilton Garden Inn
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PRICE RANGE
$162 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn westbury hotel westburywestbury hilton garden innhilton westbury
LOCATION
United StatesNew YorkLong IslandWestbury
NUMBER OF ROOMS
140
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