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Red Roof PLUS+ Long Island

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Red Roof PLUS+ Long Island
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369 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Garden City, New York
Reviewed 1 week ago NEW

I have found this hotel to be excellent in many ways, it is a good location near the Roosevelt Mall, the Apple Store in the mall and the Micro Center computer store. The hotel is clean and the staff very helpful. Thank you Crystal for your excellent service.

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Helpful?
Thank wphanson
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear wphanson We truly thank you for stay with us when you in the area. We do love the fact that we are closely located to Roosevelt; a very attractive gem in the Long Island area. I am happy to hear you found our staff helpful and the rooms clean. That's our goal everyday! I hope you are enrolled in...

New York City
Reviewed 1 week ago NEW

This hotel usually retails for about $150/night - for that amount, you could probably find a much nicer deal in central Long Island. And I'd advise you to do just that. While they've updated the room decor, it doesn't take away from all the other negatives. There were kids running up and down the hallway all night long; some shady...

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Helpful?
Thank ProfessorCool
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear ProfessorCool, Thank you for your comments. We appreciate all points of view as it helps us strive for improvement. We apologize that there were issues with your stay. I can assure you and by the majority of the reviews that we get that your observations are not a reflection of how things normally go. Not that we take your...

Reviewed 1 week ago via mobile

This was our first trip to New York. We arrived very early in the morning about 7am. After trying to figure what train and bus to catch to reach our destination we were very cold and tired. When we finally arrived to the hotel around 11:30/12, we asked if they could hold our luggage because we knew it was too...

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Helpful?
Thank MSmith808
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear MSmith808, We are so glad that you chose Red Roof for your first experience in New York. Hopefully the cold didn't keep you away from the awesome attractions. Even though our check in begins at 3, we make it a point to get rooms ready as soon as possible. I'm glad our stay was able to accommodate and bring...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Roxana at the front desk is very out going on make your stay at the redfoof and good experience and Gladis ,Rosalina from housekeeping makes my room outstanding like the king i am 😎 ,,👀 yall next time thanks for all that yall do

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Helpful?
Thank David J
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear David J We are appreciative of your feedback. We are very proud of our housekeeping staff as they are truly the backbone of our business. We know that sometimes its the little things that mean the most and we try our best to focus on those details. We look forward to seeing you again.

Tamarac, Florida
Reviewed 1 week ago

Booked Red Roof Inn Plus, site unseen , Arrived 11:00 p.m. at night the room as waiting and was spacious, clean and located exactly as requested. The hotel staff from front security to house cleaning was exceptional , I left my gym clothes in the lobby and thought that they were lost for sure. The front counter and management welcome...

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Helpful?
Thank edabbandando
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear edabbandnado, Thanks so much for staying with us. I am glad to hear how the staff was responsive to your situation. It's good to know when people are looking out for you. I hope you will continue to comeback. Thanks

Bensalem
Reviewed 1 week ago

Look for a hotel that isn't as isolated. The clientele they seemed to attract were less than savory. At one point in the weekend, the police had to be called, giving me a very uneasy feeling. Breakfast was not included and there are no facilities there for it. That alone made this stay a mistake. The room was clean and...

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Helpful?
Thank Michael R
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear Michael R Thanks for your feedback. We welcome all input even when it is less than favorable. I apologize about the breakfast. Our hotel is based on the basic, great service and nice clean rooms. It helps us also control cost that helps make us a cost effective alternative to folks needing a great stay at a reasonable price....

Reviewed 3 weeks ago

The hotel is right near Eisenhower Park, Roosevelt Mall and many other shopping and food options. Located conveniently right off of the highway. For the area the prices are reasonable and if you plan right you can really get a bargain. The staff is very nice and rooms are clean. You don't get the extra comforts and amenities of the...

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Helpful?
Thank Gene M
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear Gene M, Thanks so much for staying with us. Our location is awesome with the convenience of the Mall, beach and nearby dining. We know that we don't offer the frills and thrills of the big box properties, but our goal is always to do the simple things right. Sounds like our staff and rooms delivered on that commitment....

Reviewed 4 weeks ago

The front desk service was great and the rooms are always comfortable. I've stayed here a few times and the workers try their best to make sure you have everything you need for your stay. Rahime was extremely helpful during this particular stay. I've never had a bad experience and I will definitely continue to come to this hotel.

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Helpful?
Thank chelsee h
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear chelsee h We appreciate you staying with us. We know that you have many options of lodging and appreciate you choosing us. I'm glad to hear how great Rahime was. We really try our best to go over and beyond and exceed expectations. We're happy to be a part of your Long Island experience. Hopefully, you've enrolled in our...

Hamilton, Bermuda
Reviewed 4 weeks ago

This review has been pending since my departure and I'm glad I waited. Okay so my family may not be used to the New York abrupt way of life, as we live in a country who is centered around hospitality and tourism.. It's quite different in this state. We totally get the whole professionalism thing, I actually have studied hotel...

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Helpful?
3Thank BermudianFlavor
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear Bermudianflavor, Thanks so much for your comments. We value all of our guests opinions whether they are positive or not. It is unfortunate that you encountered what seems to be numerous issues at our hotel. I definitely tried to explain your billing issues to you as clear and concise as I could. Your billing issues were totally related to...

Reviewed October 26, 2016

On business away from home five night stay different nights not consecutive. Rahieme treat me as a first class guest from the moment he said hello. Each time I arrived to the Hotel, because of his great service I looked forward to check in. His co worker, Monet added to the great service rendered. The two are perfect examples of...

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Helpful?
Thank Frazier T
Brian P, General Manager at Red Roof PLUS+ Long Island, responded to this review

Dear Frazier T Thanks for staying with us. I'm glad to hear our hotel was to your liking and that Monet and Rahime exceeded your expectations. I encourage you to become a RediCard member if you're not as you can earn points every time you stay towards free nights. We hope to see you again soon.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof PLUS+ Long Island is proud to announce our brand new renovation. The hotel has just completed a brand new and complete renovation of all guest rooms, suites and public spaces. Complete with a new lobby, new flat screen televisions and new hardwood flooring in all guest rooms. The renovation also included brand new furniture, all new bedding, updated granite bathrooms and window treatments in all guest rooms. Red Roof Plus+ Long Island remains dedicated to providing you a clean room at a great value with free parking and as always, we are pet friendly. Convenient to all local business and shopping in Garden City/Westbury and just minutes to LaGuardia and Kennedy airports and Long Island beaches. ... more   less 

Additional Information about Red Roof PLUS+ Long Island

Address: 699 Dibblee Dr, Meadowbrook Parkway at Zeckendorf Boulevard, Exit M2-E, Westbury, NY 11590-6617
Location: United States > New York > Long Island > Westbury
Price Range: $111 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Long Island 2.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Red Roof Inn Long Island Hotel Westbury
Westbury Red Roof Inn
Red Roof Inn Westbury
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof PLUS+ Long Island staff and other travelers.
1 question
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Norton, Massachusetts

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Questions? Get answers from Red Roof PLUS+ Long Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floors of hotel away from eleavators and vending machine if you are noise sensitive.”
 of 5 bubbles edabbandando, 1 week ago | Read review
“Currently construction near by so we didn't have a nice view, tell them you want a good view.”
 of 5 bubbles BermudianFlavor, 4 weeks ago | Read review
“clean rooms”
 of 5 bubbles fraziert2016, Oct 26, 2016 | Read review
“Great services”
 of 5 bubbles 22jamelr, Oct 24, 2016 | Read review
“Rooms at the end of the halls are quieter.”
 of 5 bubbles cmeier11, Oct 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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