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Viana Hotel & Spa, BW Premier Collection

742 reviews
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Traveler (95)
Room & Suite (44)
Storyboard
Overview
  • Excellent69%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“marco polo”(36 reviews)
“long island”(113 reviews)
“wedding weekend”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)Write a Review
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492
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41
17
14
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All reviewsmarco pololong islandwedding weekendrose petalshair and makeupcouples massagerehearsal dinnerthe entire staffbridal partywedding gueststhis past weekendbottle of champagneshuttle serviceroom blockroom was largemovie theaterone night stay
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11 - 15 of 734 reviews
Reviewed November 19, 2017

My wife and I, along with a large group of family members spent one night following the wedding my wife's God child. The hotel is easily accessible if you use navigation off the main highways surrounding the Westbury/Hicksville area. The staff at the front desk...More

Thank 357tonyj
Response from Takir R, General Manager at Viana Hotel & Spa, BW Premier CollectionResponded November 19, 2017

Thank you for your feedback of the Viana Hotel and Spa. We are sorry to hear that your stay during your wife's godchild's wedding weekend was less than stellar. We are a LEEDS certified, green hotel and have created our beautiful rooms with feng shui...More

Reviewed November 18, 2017

Many of us celebrate our birthdays for weeks - am I wrong?! My first celebratory wknd for my 50th birthday was spent at the Viana Hotel and Spa on Westbury, Long Island. From check in to check out, the GM, Takir, and his staff made...More

Thank vionette27
Response from Takir R, General Manager at Viana Hotel & Spa, BW Premier CollectionResponded November 19, 2017

Thank you for your stellar review of the Viana Hotel and Spa and most of all Happy Birthday! We were honored to have been such an important part of your extended celebrations! We are so happy to hear how much you enjoyed you experience with...More

Reviewed November 12, 2017

I was quite happy with everything but have a few critiques. Valet: The valets were all very friendly, and went above and beyond for guests. Front Desk: Casey was so nice when I checked in, the text feature is a lovely touch! Not having to...More

Thank Q7322HCannad
Response from Takir R, General Manager at Viana Hotel & Spa, BW Premier CollectionResponded December 12, 2017

Thank you for your detailed feedback of the Viana Hotel and Spa. We take what our guests have to say to heart and truly appreciate any feedback that can help make their stay more memorable. We have shared your email with the hotel, dining and...More

Reviewed October 23, 2017

I’ve done many events at this hotel even after work happy hours. I think they have great service, follow up and ideas. They are so in tuned with their guests and will be at your service as soon as you have called them. The staff...More

Thank Melissa S
Response from Takir R, General Manager at Viana Hotel & Spa, BW Premier CollectionResponded October 24, 2017

Thank you for your stellar review of the Viana Hotel and Spa. We are thrilled to know that you have joined us on multiple occasions. It is a testament to how we enjoy treating our guests and all the hard work that goes into making...More

Reviewed October 18, 2017

We blocked off hotel rooms at Viana for our wedding and we were extremely pleased with the results. The staff is amazing. We constantly asked them questions and making requests and they accommodated us at every step. The hotel & spa is a little more...More

Thank Aashish S
Response from Takir R, General Manager at Viana Hotel & Spa, BW Premier CollectionResponded October 22, 2017

Thank you for your stellar review of the Viana Hotel and Spa. We are thrilled to know how much you and your guests enjoyed your stay with us for such a momentous occasion, from the staff, to our Spa, to the game room. We were...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$147 - $268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$147 - $268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (95)
Room & Suite (44)
Dining (24)
Pool & Beach (2)
Hotel & Grounds (53)
Bathroom (8)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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shahow
May 10, 2017|
AnswerShow all 3 answers
Response from Jack H | Reviewed this property |
I don't know, I didn't travel with any pets.
1
Vote
hwrrick2
April 14, 2017|
Answer
Response from Aaron G | Reviewed this property |
Its about 2 to 3 hours depending on the season.
0
Votes
Barbara S
March 15, 2017|
AnswerShow all 8 answers
Response from Aaron G | Reviewed this property |
it should be about 45 minutes from the hotel
0
Votes
Room Tips
"The double-double provides room enough for a family of four."
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"Rooms are quiet, has a lobby bar for good entertainment."
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"Excellent staff, has a game room thats open 24/7, Standard rooms are huge, Suites are gigantic"
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"Book early"
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