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Viana Hotel & Spa

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592 Reviews from our TripAdvisor Community

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Showing 585: English reviews
new jersey
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My girlfriend and I stayed at the Viana for only one night August 12th. It was one night of splendor in regards to this wonderful hotel. I surprised my loved one with a spa treatment and although we were a little late, they were very accommodating (note; driving from anywhere to NYC/Long Island, give yourself an extra hour on top... More 

Helpful?
Thank frankkmauro
New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Erika Jansen did my makeup for a very close friend's wedding. She is really fun to work with, easy to talk to, and does an incredible job in a reasonable amount of time. The quality of her work is worth the price. She is trustworthy and will make you look and feel like fabulous. I highly recommend her for any... More 

Helpful?
Thank hannahleo94
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so happy to hear we had the chance to take part in such an important day in you and your friend's life -- what an honor! Know I am looking forward to sharing your review with the whole team (Erika, especially)! We're here for you, always. Until next time, Takir, General manager More 

Level Contributor
109 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

My boss made the arrangements for our business stay. I stayed 3 night. She stayed 2 and the big boss stayed 1. First off, yes it is convenient to eat at the restaurant downstairs, but don't! We went two different nights and service was super slow and food way over priced even by MY standards for what we got. Back... More 

Helpful?
1 Thank 123abc456de
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We celebrated my sister's 60th birthday w/"SpaJama" party @ Viana! GREATEST TIME EVER! Great staff, smiles all around, very attentive! The food was fabulous and the Apple Pie and Ice Cream shots at the Bar - SERIOUS TRUTH! The Spa experience was amazing! Near Westbury Music Fair and next door to a movie theater. We also saw a lovely bride... More 

Helpful?
1 Thank Lori M
Takir R, Owner at Viana Hotel & Spa, responded to this review

It's such an honor to know you entrusted us to help make your sister's celebration a memorable one, Lori! It's feedback like this that makes what we do here all the more rewarding. Know we will always go above and beyond to make your special occasions all the more enjoyable. Looking forward to next time already! Until then, Takir, General... More 

Sunrise, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I had the opportunity to stay two nights at the Viana Spa & Hotel for a weekend convention and found it to be superb. The entire staff was attentive and cheerful and anticipated our every need. The room was more than adequate, even though we didn't spend too much time in it other to sleep. The buffet breakfast was terrific...and... More 

Helpful?
1 Thank floridagal1976
Takir R, Owner at Viana Hotel & Spa, responded to this review

Anticipating your needs is what it's all about -- you deserve the best. I'm thrilled knowing your stay during the convention was superb. Thank you for this wonderful review and we can't wait to welcome you back in the future. Best, Takir, General manager More 

Clyde Hill, Wa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 20, 2016

i have been in the hotel for three nights. I have been woken up in the middle of the night every night. This evening, I must be the only non-wedding attendee on my floor. I have to leave for the airport at 6:30 am. It is 2:20 am. There have been a steady stream of boisterous, *loud* guests returning to... More 

Helpful?
Thank LisaWS2013
Takir R, Owner at Viana Hotel & Spa, responded to this review

Thanks for taking the time to write, Lisa. I have to say, I was a little surprised, however, after reading through your review. One way we stand apart from other hotel and spas is through our dedication to upholding exceptional standards when it comes to the comfort of our guests. That said, you should never have to experience loud noises... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016

I had my wedding block at the Viana Hotel. Overall, the hotel was very accommodating and my guests were happy. In preparation for my wedding, the Viana staff were very easy to reach and always responded to my emails in a timely manner. The rooms were clean and several of my guests used the amenities such as the spa. I... More 

Helpful?
1 Thank Diana_PF1
Takir R, Owner at Viana Hotel & Spa, responded to this review

We are so flattered that you chose us as the spot to celebrate such an important occasion in your life, Diana! We're even more thrilled to know we had the chance to impress you with our dedication to exceptional communication and customer service. Know we are here for all the more important events life brings your way. Congratulations again! All... More 

Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 15, 2016 via mobile

Nice hotel . Clean at all level . Quick check in ....Camielle at front desk was outstanding and very helpful. Joe Bellman always ready to take care with smiling face . Room clean , in room safe , small refrigerator even microwave, very good towels and linen . Excellent job by house keeping . Breakfast good and good service. Even... More 

Helpful?
1 Thank Zabadast
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so thrilled to hear we had the chance to make your most recent stay with us a memorable one! We're dedicated to ensuring every guest leaves with the exceptional experience they deserve. Know i'm looking forward to sharing your thoughts with the whole team (Camille, especially)! Oh, and hurry back soon, there's plenty more delicious lemonade to enjoy. Looking... More 

Miami
Level Contributor
331 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed August 11, 2016

Very good hotel, free internet work fine, very good restaurant and full bar. Breakfast is great. They are short in staff for check in and out, always take a while if you want a receipt. The air conditioner is too loud and too slow to get cool.

Review collected in partnership with Best Western

Helpful?
Thank Andre O
Takir R, Owner at Viana Hotel & Spa, responded to this review

Thank you, Andre, for taking the time to write. We're passionate about what we do here, and we couldn't be more flattered to know we had the chance to prove that to you. Know we're looking into your comments in regard to the air conditioner. In the meantime, hurry back -- we'd love another opportunity to show you that 5-star... More 

Florida
1 review
1 of 5 stars Reviewed August 9, 2016

I rarely write reviews but the Hotel experience was so horrible that I went out of the way to create an account on Yelp and provide a review. Their AirCon system is extremely noisy and it automatically turns on and off all night long - surprisingly awful !! When I reached out to the hotel management, they started to blame... More 

Helpful?
Thank argupta06
Takir R, Owner at Viana Hotel & Spa, responded to this review

Hello there, thank you for taking the time to leave your feedback. I've got to say, I'm a little surprised, however, to hear your most recent visit was less than ideal. One way we uphold our standard of excellence is by ensuring every guest that walks through our door is as comfortable and taken care of as possible. We would... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa

Address: 3998 Brush Hollow Rd, Westbury, NY 11590-1739
Location: United States > New York > Long Island > Westbury
Price Range: $143 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa 4*
Number of rooms: 116
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Also Known As:
Viana Hotel Westbury
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