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Viana Hotel & Spa

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Viana Hotel & Spa
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625 Reviews from our TripAdvisor Community

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Showing 617: English reviews
New York City, New York
Reviewed 3 weeks ago

My boyfriend and I stayed here after an event nearby and had a lovely experience from beginning to end. We arrived and I got there before him, he had the reservation so they were not able to check me in just yet, but the young man working the front desk offered me a drink at the bar while I waited....

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Helpful?
Thank meredith427
Coral Springs, Florida
Reviewed 3 weeks ago

Staff and service couldn't have been more friendly and helpful. Each person I encountered was eager to help with anything we needed. Spa was great as well as Jacuzzi and steam room. I would definitely go back!

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Thank RSP62
Mullica Hill, New Jersey
Reviewed 3 weeks ago via mobile

we were in the area to look at colleges, and found this online. I was a bit concerned because it was a Best Western, but was very pleasantly surprised by the hotel and the restaurant. This is by no means a typical Best Western. The rooms were very comfortable, the bathrooms were modern, and the staff was very nice.

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Helpful?
Thank 7Linda67
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your positive review of The Viana Hotel and Spa, where we are proud to be a part of the Best Western Premier Collection. Our staff works very hard to assure our guests needs are met to the fullest and the Chef at our on site restaurant, Marco Polo's, is always thinking of new ways to...

Valley Stream, New York, United States
Reviewed 3 weeks ago via mobile

This hotel is awesome!!! I had 15+ rooms for my wedding and check in all the way to check out was amazing! I can't praise this hotel enough. We had a farewell breakfast in the morning and it must of been the best hotel breakfast I have ever had. Kasey was amazing and so helpful to my whole family and...

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Helpful?
Thank Thomas_Cuccio_Jr
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for the wonderful feedback for our hotel and staff! It was our pleasure to make sure every detail of your special weekend went off without a hitch. Our staff really does their best to make every guest feel special and that all their needs are met. Kasey will be especially thrilled to hear your praise! We...

Shorewood, Wisconsin
Reviewed 5 weeks ago via mobile

We had two rooms for our family. Staff was very pleasant. Rooms were very clean, large, and comfortable. Beds excellent. Bathrooms very well done, large and roomy. Good showers. We would choose again.

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1Thank WisconsonGuy
Takir R, General Manager at Viana Hotel & Spa, responded to this review

We are so happy that you and your family enjoyed your stay with us. We look forward to seeing you again and joining us for a family dinner at our on site restaurant, Marco Polo's. You will not be disappointed!

New York City, New York
Reviewed November 3, 2016

From start to finish our experience at the Viana Hotel and Spa was excellent. We had thirty rooms for my sons wedding and we could not have been happier. The rooms were extremely comfortable and clean. Service amazing! Erin and her staff were fantastic. Thank you again for making our stay so SPECIAL!!

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Thank Travel_and_Hedge
Takir R, Owner at Viana Hotel & Spa, responded to this review

We were thrilled to be a part of such a special day! We are so excited to hear how pleased you were with your stay here and your experience with our staff. They do work extra hard to make it a home away from home for our guests. We will definitely let Erin and our staff know the great feedback...

North Chatham, New York
Reviewed November 3, 2016 via mobile

Stayed 1 night for business trip. Clean, modern, comfortable. Great staff and service ! Ate dinner at the bar. Probably the best truffle mushroom ravioli I've ever had!!! 100 % recommend the restaurant . Slightly higher prices but well worth it!

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1Thank buxomhoney
Takir R, Manager at Viana Hotel & Spa, responded to this review

We are so happy to hear that you enjoyed your stay with us. We will let our staff know how pleased you were! Thank you for dining with us at out on site restaurant, Marco Polo's. We look forward to having you stay and dine with us again. Our Chef is always cooking up something spectacular!

Reviewed November 2, 2016 via mobile

The Spa at Viana Hotel is a hidden gem. I have enjoyed massages, facials, body scrubs, hair cuts, and even eyebrow waxes here and all have been fantastic. You can count on world class service in a quiet and professional environment. I feel like I've been to a resort just minutes from my house! Highly recommended.

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Thank Monica L
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your wonderful feedback of our Spa at the Viana Hotel. We will make sure our staff knows what great experiences you have had here because of their service. We look forward to seeing you again for a day of relaxation and pampering!

bermuda
Reviewed November 2, 2016 via mobile

I visited during spa week for the first time. It won't be the last. Service was excellent professional yet friendly. Love that the chatting isn't initiated by the therapist and they are genuinely involved in your comfort. The spa is tiny but tastefully decorated inspiring relaxation and peace. The only downside, which I actually didn't mind, is a single person...

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Helpful?
Thank sedonajan
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your positive review for our Spa at the Viana Hotel. Our staff does do their best to see that each client is comfortable and completely relaxed during their visit with us. We are happy to share this great feedback. We look forward to having you back for a day of relaxation!

Lindenhurst, New York
Reviewed October 31, 2016

I have been making the trip from Suffolk to Westbury on a regular basis to get manicures and pedicures at Viana Spa and, hands down, Francine does the best job. Not only is she sweet & fun, she is a perfectionist and every time I have gotten one of these services with her, it's been a real treat. I recommend...

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Thank chepinzon
Takir R, General Manager at Viana Hotel & Spa, responded to this review

We are so happy to hear that you are so pleased with the service at our Spa at the Viana Hotel, that you travel from Suffolk time and again for some pampering! We are thrilled to pass along your positive words to Francine. We look forward to having you join us again soon!

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa

Address: 3998 Brush Hollow Rd, Westbury, NY 11590-1739
Location: United States > New York > Long Island > Westbury
Price Range: $132 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Viana Hotel Westbury
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Questions & Answers

Here's what travelers have asked, with answers from Viana Hotel & Spa staff and other travelers.
9 questions
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over a year ago
New York City
3 months ago
Rye, New York
over a year ago
Bucks cty

See all questions (9)

Questions? Get answers from Viana Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“HIgher floors as the bar area gets busy at night…expecially post celebrations! Our rooms were huge….corners?”
 of 5 bubbles jetson1003, Oct 16, 2016 | Read review
“hot tub room”
 of 5 bubbles dancY2038FJ, Oct 13, 2016 | Read review
“Not much of a view from any window I would imagine...”
 of 5 bubbles KCG516, Aug 28, 2016 | Read review
“If your GPS tells you it will take an hour, give yourself two (TRAFFIC!)”
 of 5 bubbles frankkmauro, Aug 24, 2016 | Read review
“PH level is great!”
 of 5 bubbles lorimZ3719YV, Aug 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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