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Viana Hotel & Spa

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Viana Hotel & Spa
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593 Reviews from our TripAdvisor Community

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Showing 586: English reviews
West Hartford, Connecticut
1 review
5 of 5 stars Reviewed 6 days ago NEW

Last weekend was our daughters wedding and had our guest stay at the Viana Hotel & Spa. They were professional, warm and efficient for the 52 rooms we had. They were an excellent value and a wonderful experience. Hats off the the Viana Hotel & SPa. Their staff really make it a step above!

Helpful?
Thank iradeb4
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so flattered to hear we had the chance to take part in such a memorable occasion in your family's lives. Sharing in those special moments is one of the most rewarding parts about what we do -- thank you for trusting us to come through for you. Know we're looking forward to next time already. All sorts of humble... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed June 22, 2016

I love this place. The décor, the atmosphere; It's beautiful, clean and it smells so good. The customer service is the best I've ever experienced and I travel. They cater to your every need. We had two suites and four rooms for two days for my sister's wedding and it was amazing. They even remembered my girlfriend who was there... More 

Helpful?
Thank Stephania D
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
NJ/PA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My friends and I scheduled an overnight stay for a dear friend who was getting married the following weekend. It was booked on short notice (only a week in advance) the bride had sprained her ankle and we couldn't follow thru with or original plans. From the moment I booked this hotel I k ew it was going to be... More 

Helpful?
Thank jrsyglnow
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so happy we had the chance to come through for you. Being in the hospitality business, we know unforeseen issues arise -- know we will always go out of our way to help accommodate you (that is, after all, what we're here for). We're just as thrilled to hear you were so impressed with your room. Know we're looking... More 

1 review
5 of 5 stars Reviewed 1 week ago

The Viana was a great place for my hotel guest. They helped us coordinate a year in advance to ensure everything was set up and all hotel guest were accommodate. Everything went smoothly and we had a great time at the bar after our wedding. We would highly recommend the hotel and team for any wedding needs.

Helpful?
Thank Samantha B
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're are so honored to have had the chance to take part in such an important occasion in your life, Samantha! One of the most rewarding parts to what we do is being able to help you focus on the important things -- like enjoying your big day! Know we're looking forward to all the more memorable experiences to come.... More 

Hudson, Iowa
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Viana has many positives going for it. First, they have a very nice lobby and check -in area; the rooms are pleasant and comfortable and they DO smell good; the staff is very accommodating and eager to please; the price, particularly for Long Island, provides an outstanding value. The spa was nice - - I had a decent massage,... More 

Helpful?
Thank iaillini
Takir R, Owner at Viana Hotel & Spa, responded to this review

Wow, thank you, for the very detailed response. We're happy to hear we had the chance to leave you with a memorable impression. An exceptional spa experience always helps -- glad to have had made that happen for you! While we are a smaller space, one thing that will never be compromised is our dedication to hospitality. Know we're looking... More 

Ballston Spa, New York
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of the Hotel & Spa was convenient to area that we were visiting. Check in was easy and the clerk was very pleasant and helpful and provided us with some different places to eat as an alternative to the hotels restaurant. The pool is a small lap style pool indoors and easy to use. The service was excellent,... More 

Helpful?
Thank br01374859
Takir R, Owner at Viana Hotel & Spa, responded to this review

Location is everything when travelling -- we're glad you were so impressed with ours! We're even more happy to hear we had the chance to leave you with such a memorable impression. We are passionate about ensuring every guest leaves with the exceptional experience they deserve -- glad we could do just that for you! Until next time, friend, Takir,... More 

Rartian, NJ
Level Contributor
223 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here only one night after a wedding and we were pleasantly surprised to find it to be such a nice hotel with quality amenities. Room was large with tasteful décor. Nice bath products, towels and robes. Staff was very friendly and accommodating.

Helpful?
Thank nancynj
Takir R, Owner at Viana Hotel & Spa, responded to this review

We couldn't be happier to hear we had the chance to show you such a memorable visit, Nancy! Finding comfortable lodgings can be a lengthy process -- glad we could prove ourselves to you. Know you always have a spot under our roof. We're looking forward to next time already! All sorts of humble thanks, Takir, General manager More 

Westchester County, New York
Level Contributor
123 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel really knows how to make you feel welcome and at home. They brought my bags to my room and asked if I needed anything- don't see that often anymore! Room was large and clean. Lots of ports to charge phones etc. fridge, safe, microwave, big flat screen tv and nice roomy shower. Only thing was it was hard... More 

Helpful?
1 Thank kmvw
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so happy to hear that. We have two passions under this roof: pristine customer service and dedication ensuring every guest leaves with the exceptional experience they deserve -- so happy to have proved that to you. Know we're looking forward to having you back already! Until then, Takir, General manager More 

Seaford, NY
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband I stayed here for our annivesary using a gift card I won at a PTA event. What a surprise!! The room was large and clean, with a small kitchenette. Coffee maker and fridge also. The king sized bed was extremely comfortable. The evening of, we had a few drinks and some apps at the restaurant Marco Polo. The... More 

Helpful?
1 Thank KCG516
Takir R, Owner at Viana Hotel & Spa, responded to this review

We couldn't be happier to hear we had the chance to leave you and your husband with such a memorable impression. We're even more flattered, however, to know you decided to celebrate such an important occasion in your lives under our roof. We can't think of any better way than with a relaxing couples massage -- good for you two!... More 

Yorkville, New York
Level Contributor
127 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Viana Hotel is a very nice tastefully decorated and friendly hotel. We were greeted at reception and checked in. Since we were only there for overnight we did not get to see the spa but we had dinner in the Marco Polo Restaurant. The meal was delicious and again the service was friendly and efficient. Would stay here again... More 

Helpful?
1 Thank Connie S
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so happy to hear you found our lodgings and atmosphere so memorable, Connie! We're even more happy to hear we had the chance to leave you with such a memorable impression. Know there's plenty more where that came from, and that we're looking forward to next time already! See you soon, friend, Takir, General manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa

Address: 3998 Brush Hollow Rd, Westbury, NY 11590-1739
Location: United States > New York > Long Island > Westbury
Price Range: $143 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa 4*
Number of rooms: 116
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Also Known As:
Viana Hotel Westbury
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