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Viana Hotel & Spa

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640 Reviews from our TripAdvisor Community

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Showing 632: English reviews
Reviewed yesterday NEWvia mobile

I've come here a few times over the past to stay when I had family functions. I am promptly greeted by Joe, the Bell hop whom is an absolute gentleman! Then Claudia, Sandra, Anna or Paul help me check in! What a nice staff! Marco Polo restaurant is phenomenal and we conduct a lot of business meetings here. My rooms...

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Helpful?
1Thank Robert K
Washington, Michigan
Reviewed 4 days ago NEW

I stay here for work whenever I have to go to our headquarters in Port Washington. We use the shuttle bus from the hotel to the office. The shuttle driver gets you there and back safely - so far anyways. I just feel like the rooms are not that great. I used to not mind it, but the ventilation system...

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Helpful?
1Thank Kristen W
Westbury, United States
Reviewed 1 week ago

Enjoyed getting back to the hotel after work and not having to leave to eat, sit at the bar, exercise and use the internet in my comfortable room. The only item I would like to see is the breakfast open up by 6am.

Review collected in partnership with Best Western
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Helpful?
Thank M1865APdanr
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you for your wonderful review of the Viana Hotel and Spa. Your hotel stay should be like a home away from home. After a long day at work, one deserves relaxation. We are delighted to hear that you were able to enjoy and comfortable stay while utilizing our various amenities. Thank you so much for your suggestion regarding breakfast,...

South Farmingdale, New York
Reviewed 1 week ago

Had deluxe suite for during week of my son's wedding. Great room! Great service by all who helped to make our stay and time enjoyable and stress free! Hotel managers we dealt with for the months leading up to my son and daughter in laws wedding were gracious and wonderful! Two concerns. The bathroom really needs a double sink in...

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Helpful?
Thank HJF88
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your great review of the Viana Hotel and Spa. We are honored that you chose us to be such an integral part of your son and daughter-in-law's special day. We have an amazing staff who enjoy going above and beyond to make sure every detail of our guests' stay is without flaw. We are so...

Long Island City, New York
Reviewed 1 week ago

Sadly, I did not get to use all the amenities at this beautiful hotel as I was there one night for a wedding elsewhere. However, from the moment I pulled up to the door, the service was five star. Up the elevator to the room with dark woods, rich warm colors and elegance to spare. The room was LARGE, the...

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Helpful?
Thank NYI7thWoman
Takir R, General Manager at Viana Hotel & Spa, responded to this review

We are thrilled to hear that your stay was an outstanding one! We are also glad to hear that our room impressed you. The color palette for the room is selected according to Feng Shui principles and is designed so our guests enjoy a harmonious environment. We like to think of our hotel as an oasis in the middle of...

Tennessee
Reviewed 1 week ago

It was a quick visit to Long Island over Christmas to see family. The hotel is lovely. Our room was clean and spacious. Our check in was efficient and the bellman was courteous and showed us the features of our room. We had drinks at the bar and the bartenders were friendly and the food at Marco Polo was delicious...

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Helpful?
Thank Carol R
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your review of the Viana Hotel and Spa. We are glad to hear how much you enjoyed your stay and that were were part of your well deserved rest after a long drive. Our staff will be pleased to hear the kind words you had for them. We are always happy to pass that along....

Reviewed 1 week ago

I am a native New Yorker who now lives in Maryland with my husband and four teenage boys. My entire family is back in NY. We come in frequently and always stay at the Viana Hotel. It has the best hospitality. I'm treated like a movie star .... maybe they just treat me this way??? LOL Great crew, sincerely. The...

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Helpful?
1Thank Susan F
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your great review of the Viana Hotel and Spa. We love to treat our guests with nothing less than stellar service. We are happy to know that this really shone through during your multiple stays with us. Movie stars require the Penthouse and we are glad that you took full advantage of this! We are...

Hoboken, New Jersey
Reviewed 3 weeks ago

We booked the Viana for our wedding guests and from the minute our first guest arrived to the checkout of the last guest, the staff and service were amazing. The attention to details, kindness and professionalism was outstanding. Our guest were overwhelmed with the rooms, restaurants and spa and some are planning to return! We can't thank the Viana for...

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Helpful?
Thank ccpepe15
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you for your very kind words for our hotel and staff here at the Viana Hotel and Spa. We were honored that you chose us to be a big part of your special day. It is so exciting to hear such glowing words regarding your experience here and that your guests were just as thrilled. Making sure that our...

Reviewed 4 weeks ago

We went for a girls night ( 4 of us) ... Started before check in at the spa for massages and pedicures. Oliver handled my deep tissue massage and he was outstanding. Made me feel totally comfortable. The pedicure was great and got to enjoy a glass of wine during it. We had a couple of hiccups with the room...

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Helpful?
Thank Juliette U
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you for your glowing review! We can see from your photos that your Girls Weekend was a fun and successful one! We were happy to be a large part of that! We do apologize for the room situation but glad that it was resolved quickly and that the rest of your stay went off without a hitch. So exciting...

Reviewed 4 weeks ago

Went here for a local overnight girls night. We all had massages and pedicures with some wine which was fabulous. Oliver did my deep tissue massage and he was brilliant. THe Gel pedicure was a great time and I can not say enough about the restaurant. My girlfriend got vegetti bolognaise and I got the truffle flat bread pizza which...

Review collected in partnership with Best Western
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Helpful?
Thank Juliette U
Takir R, General Manager at Viana Hotel & Spa, responded to this review

Thank you so much for your wonderful review of your stay here with us at the Viana Hotel & Spa. We are glad to know that your Spa experience was a relaxing one and will be sure to pass along your kind words to Oliver. Thank you for joining us for a delicious meal at our on-site restaurant, Marco Polo's!...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa

Address: 3998 Brush Hollow Rd, Westbury, NY 11590-1739
Location: United States > New York > Long Island > Westbury
Price Range: $148 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Viana Hotel Westbury
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Questions & Answers

Here's what travelers have asked, with answers from Viana Hotel & Spa staff and other travelers.
9 questions
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over a year ago
New York City
4 months ago
Rye, New York
over a year ago
Bucks cty

See all questions (9)

Questions? Get answers from Viana Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Every room is a good room as there is no such thing as a view on Brush Hollow Road.”
 of 5 bubbles NYI7thWoman, 1 week ago | Read review
“I loved being on the Penthouse level. My room was nice and quiet.”
 of 5 bubbles 815SusanF, 1 week ago | Read review
“Make sure to check the thermostat before retiring. It's adjustable.”
 of 5 bubbles 480MARYM, 4 weeks ago | Read review
“HIgher floors as the bar area gets busy at night…expecially post celebrations! Our rooms were huge….corners?”
 of 5 bubbles jetson1003, Oct 16, 2016 | Read review
“hot tub room”
 of 5 bubbles dancY2038FJ, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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