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Viana Hotel & Spa

Certificate of Excellence
GreenLeadersGold level
Hotel website
3998 Brush Hollow Road, Westbury, NY 11590
Special Offer
Free Wi-Fi & Free Parking
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569 Reviews from our TripAdvisor Community

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Showing 562: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

For a business stop you couldn't ask for more. Terrific staff, nice full service accommodations. Great bar, pleasant hostess, and quick service. The check-in is painless, efficient , and informative. My first choice when I travel to Long Island.

Helpful?
Thank paul k
Bicester, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are using this hotel to recover from flight out from UK before travelling over to PA. Check in was great, minimal fuss and very friendly and helpful. Car parking no problem. The room is high 4 or 5 star by uk standards. 3rd floor quiet room. Decent level of furnishing and decor and clean. Very comfortable bed and a... More 

Helpful?
Thank Jackie H
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved our experience at the Viana hotel for our wedding weekend this past April. The front desk people were so nice and helpful in getting us checked in and friendly and courteous when our out of town guests came to check in. Erin was a great pleasure to work with to book room blocks for our wedding guests. And... More 

Helpful?
1 Thank consster
Takir R, Owner at Viana Hotel & Spa, responded to this review

It was an absolute pleasure hosting you and your guests for your wedding weekend! I'll be sure to pass your compliments along to Erin and Louis -- they'll be happy to hear this. Here's hoping we get the opportunity to host you again in the future! All the best, Takir, General manager More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

I was a bridesmaid in my friends wedding and we all came to New York from out of town. The Viana was perfection from the moment we walked in. They gave us a warm welcome at the door and I didnt have to lift a finger for a thing my entire stay. The rooms and bathrooms were really nice and... More 

Helpful?
Thank kristalwitha_k
Takir R, Owner at Viana Hotel & Spa, responded to this review

Wow, it's such an honor to be asked to be a part of someone's wedding -- congrats! We couldn't be happier to know we had the chance to make your friend's special day so memorable. Know that when you're under our roof, you will always be greeted with a smile and pristine customer service. Because, well, we're happy you're here.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We were guests at the Vianna Hotel and Spa in Westbury NY on July 8th and 9th. As the mother of the groom I wanted to look special. The hotel recommended Erika Jansen for my makeup. She made me feel very comfortable as soon as I sat in her chair. She was easy going and fun to talk too. She... More 

Helpful?
1 Thank Loretta Z
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so happy to hear we had the chance to show you a memorable visit, Loretta! We're even more honored to know you chose our spot as the place to celebrate such an important day in your family's lives. Know we're looking forward to sharing your feedback with the whole team (Erika and Christina, especially)! We can't wait to have... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked the kitchenette suite to get ready in for my wedding day and it was absolutely amazing! All of the hotel staff or so accommodating and hospitable, especially Louis who was THE MOST helpful person of all!!! There were so many things I had to bring up to my suite for my special day and he was there to... More 

Helpful?
1 Thank Amy H
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so honored to know we had the chance to make your wedding day all the more memorable, Amy! It's feedback like this that makes our job so rewarding. Know I'm looking forward to sharing your thoughts with the whole team (Louis, especially). We're looking forward to having you back already! See you soon, friend, Takir, General manager More 

New York
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is welcoming enough once you set foot inside. The room and the bathroom are nice, clean, and accommodating. However, I would not stay for more than one night because the area of location seems dull, the breakfast the hotel offers is pricey, and the "pool" is comparable to a bucket of water. They really have to renovate... More 

Helpful?
Thank Yves A
Takir R, Owner at Viana Hotel & Spa, responded to this review

Thanks for taking the time to wire, Yves. We're thrilled to hear you were so impressed with our accommodations (your room, especially) -- thank you for the compliments. We're disappointed, however, to hear you weren't just as impressed with the rest of your stay. We take pride in the environment we create for our guests, that's one way we ensure... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was really helpful with the coordination of my wedding. They extended the bar hours for all my guests who showed up for a little after party and they gave all of my guests who where staying a late check out. The staff was professional and polite and gave us no problems with our requests. I would highly recommend... More 

Helpful?
1 Thank bmason1120
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so flattered you chose our spot to celebrate such a defining moment in your lives -- it's truly an honor! Weddings are stressful enough, we're so happy we had the chance to ease some of the tension you might have been feeling (that's exactly what we're here for). Know you always have a spot under our roof. We're looking... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a wedding. It was our first time staying at a hotel with our baby. The staff at the Viana was outstanding. Each staff member made sure we felt like the only people in the hotel. Louis was the best- by the end of the weekend he felt like an old friend. I would highly recommend the... More 

Helpful?
Thank Brooke W
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so flattered to know your first getaway with the little one was under our roof, Brooke. Travelling is hard and stressful enough alone. We're so very honored to know we had the chance to leave you and your family with such a memorable impression. I'm looking forward to sharing your thoughts with the whole team (Louis, especially)! Until next... More 

Bermuda
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was very nice, has a safe. Public areas were not sophisticated. Pool table . Breakfast was great - plenty of choices. All or most of the rooms appear to be on upper floors, hence the views are doable.

Helpful?
Thank ashley r
Takir R, Owner at Viana Hotel & Spa, responded to this review

We're so happy to hear you were impressed with our lodgings (your room, especially). One of the ways we uphold a standard of excellence under this roof is by ensuring every guest receives the very best experience possible (delicious breakfasts never hurt)! We certainly hope you'll be back for another visit soon -- we'd love the opportunity to prove to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa

Address: 3998 Brush Hollow Road, Westbury, NY 11590
Location: United States > New York > Long Island > Westbury
Price Range: $146 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa 4*
Number of rooms: 116
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Also Known As:
Viana Hotel Westbury
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